Compare the Best UK Broadband Deals in June 2025 and Get a Better Broadband Connection for Less.
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Finding the best broadband deals can be overwhelming with so many options on the market, but doing a thorough broadband comparison helps you narrow down the best Internet providers for your needs. Whether you’re working from home, streaming, or gaming, it’s essential to compare broadband deals based on speed, reliability, and price. Many users are also turning to internet comparison tools to discover the cheapest broadband that doesn’t compromise on performance. With rising costs everywhere, locking in one of the cheap broadband deals can be a smart financial move, especially when bundled with other services.
To ensure you’re getting the most value, it’s wise to compare broadband services across different plans and promotions available in your area. The best internet provider for one household might not be the right fit for another, depending on usage needs and location. Some of the best broadband deals come from lesser-known companies offering strong service at lower rates, so keeping an open mind during your broadband comparison is key. Whether you’re switching providers or signing up for the first time, taking the time to find the best Internet providers through internet comparison platforms ensures you’ll land on a package that balances cost and quality effectively.
Who is the Best UK Internet Service Provider?
Are you unsure of which broadband provider to switch to?
When comparing broadband deals, it’s easy to get wrapped up in speeds and prices – but service quality behind the scenes can make a real difference to your experience. Ofcom’s 2025 report pulls back the curtain on how the UK’s biggest providers performed in key areas like customer satisfaction, complaint handling, and reliability.
Whether you’re browsing for the cheapest broadband, looking to switch to one of the best internet providers, or weighing up broadband comparison options, here’s what stood out.
Broadband Service: Performance Breakdown from Ofcom 2025
Overall Satisfaction with Broadband Providers
- 84% of broadband customers were satisfied with their provider in 2024 - unchanged from 2022.
- Plusnet scored highest with a 91% satisfaction rate, continuing its reputation for reliable service and strong customer support.
- TalkTalk had the lowest score at just 77%, trailing behind competitors.
- BT, EE, Sky, Vodafone and Virgin Media all landed around the sector average.
📌 Tip: High satisfaction ratings often signal fewer headaches post-signup – something to factor in when hunting for the best broadband deals.
Speed and Reliability: Day-to-Day Performance Matters
Finding the best broadband deals means more than comparing costs – your actual experience depends on the speed and stability of your connection. From daily streaming to working from home, performance issues can quickly turn even the cheapest broadband into a frustrating experience.
In this section, we break down how UK providers performed in 2024 when it comes to broadband speed satisfaction and connection reliability – giving you the real-world insights you need to compare broadband services effectively.
- 83% of users were satisfied with speed overall.
- TalkTalk customers were least happy with speed (75% satisfaction).
- BT and EE scored slightly above average at 85%+.
- 83% were also satisfied with connection reliability.
- Plusnet (88%) and Sky (87%) led the pack for consistent connections.
- Virgin Media (80%) and TalkTalk (77%) underperformed in this area.
📌 Thinking of switching? These figures are crucial if you’re trying to identify the best internet provider for working from home or streaming.
Complaint Rates & Resolution
No matter how fast or affordable your broadband is, things can still go wrong. Whether it’s a drop in connection, billing issues, or poor support, your provider’s ability to resolve problems quickly can make or break your experience. That’s why complaints data is so important when you compare broadband services – it highlights which companies are responsive and which ones leave customers chasing answers.
- 23% of broadband customers had a reason to complain in 2024 - up from 20% in 2022.
- Only 44% said their issue was resolved at first contact - up slightly, but still less than half.
- Plusnet customers were least likely to complain (17%), while Vodafone and EE users were more likely to have an issue (26%).
Satisfaction with how complaints were handled
When broadband service falls short, how providers respond can define the entire customer experience. It’s not just about speed or price – it’s about feeling heard and having issues resolved efficiently. For anyone looking to switch or compare broadband deals, understanding how companies handle complaints offers real insight into long-term satisfaction.
This section breaks down how UK broadband providers performed in 2024 when it came to complaint handling, resolution speed, and first-contact fix rates – all based on Ofcom’s latest user data.
- EE (66%) and Plusnet (65%) scored best for complaint handling.
- TalkTalk (53%) and Virgin Media (54%) ranked lowest.
- The industry average was 58%, showing modest improvements since 2022.
📌 Want a smoother ride? Choosing a provider with fewer complaints and better support could save you time and stress down the line.
Contacting Your Provider: Wait Times & Abandonment
Behind every broadband deal is a support system – and whether you’re experiencing outages, billing issues, or connection hiccups, the last thing you want is to be stuck on hold. That’s why Ofcom’s data on wait times and call abandonment rates matters just as much as upload speeds or discounts.
In this section, we explore how long you can expect to wait on the phone with major UK providers and which companies are quickest to respond. If you’re serious about finding the best internet provider or want to compare broadband services based on real-world support, these figures are worth your attention.
- Vodafone had the shortest average wait time: just 25 seconds to reach support.
- Sky, NOW, and Plusnet also performed well, each averaging under 1 minute.
- The industry average was 2 minutes and 1 second - up from 1:48 in 2023.
- At the other end, KCOM customers waited over 7 minutes on average to reach support - the longest in the UK.
Call Abandonment Rates (How Many Customers Hang Up Before Help Arrives)
- NOW Broadband, Vodafone, and Sky had the lowest abandonment rate at just 2% - suggesting fast, accessible support.
- BT, EE, and KCOM had the highest rates at 10% or more, meaning 1 in 10 customers gave up before getting help.
- The industry average rose slightly to 7% in 2024.
📌 Some providers clearly outperform others on phone support – an important factor when comparing broadband services with real-world user needs in mind.

Top 6 UK Broadband Providers and Deals
Review of the Top 6 UK broadband Providers and their best broadband deals this week..

Sky Broadband Review
Are you considering switching to Sky broadband in ? Thinking about switching to Sky Broadband? As one of the UK’s most popular internet providers, Sky offers a range of broadband speeds from 35Mb to 900Mb, along with the option to bundle in TV, phone, and mobile services. If you’re looking to streamline your household bills, […]
Finding the Best and Cheapest Broadband Deals in the UK (June 2025)
Choosing the right broadband provider in the UK can feel overwhelming. With hundreds of deals, dozens of broadband providers, and a maze filled with technical jargon, it’s easy to feel lost. But finding the best broadband deals, whether you’re after the cheapest broadband, the fastest speeds, or the most reliable service, doesn’t have to be a headache.
Our comprehensive guide will walk you through everything you need to know to compare broadband deals, understand your options, and secure the best internet provider for your needs – all while saving money.
Why Comparing Broadband Deals Matters
The UK broadband market is more competitive than ever. New providers, faster speeds, and better value deals are launched every month. Yet, millions of UK households are overpaying for outdated or unsuitable broadband packages.
By comparing broadband services, you could save hundreds of pounds a year and enjoy a better internet experience.
Key reasons to compare broadband deals
Save money:
Broadband prices can vary significantly between providers and packages. By comparing deals, you can identify cheaper options or take advantage of special introductory offers, potentially saving hundreds of pounds each year. Many people remain on outdated or out-of-contract packages and end up paying more than necessary, so a quick comparison can lead to immediate savings.
Get faster speeds:
Internet usage has increased, with more devices connected and higher demand for streaming, gaming, and remote work. Comparing broadband deals allows you to find packages that offer faster speeds for your household’s needs, helping to eliminate buffering, lag, and frustration. Upgrading to fibre or full fibre can dramatically improve your online experience.
Access exclusive offers:
Many broadband providers now sweeten their packages with free gifts, we go a step further by adding exclusive gift cards from leading UK brands to select broadband deals. When you compare and sign up through our site, you could receive a gift card from Amazon, Tesco, Currys, Sainsbury’s, John Lewis, Argos, M&S, or other top UK retailers – giving you extra value on top of a great broadband package.
Find the right fit:
Every household is different – some need ultrafast speeds for gaming and home working, while others want simple, budget-friendly options. Comparing broadband services helps you tailor your choice to your actual requirements, ensuring you’re not paying for unnecessary extras or missing out on features that matter to you.
How to Compare Broadband Deals and Providers
1. Enter Your Postcode
Broadband availability and speeds vary widely across the UK. Enter your postcode into our broadband comparison checker above to instantly see which providers and deals are available at your address.
2. Filter by What Matters to You
- Price: Find the cheapest broadband deals or filter by total contract cost.
- Speed: Choose from basic broadband (10–36Mbps), superfast fibre (36–100Mbps), or ultrafast full fibre (100Mbps+).
- Contract Length: Typical contracts are 12, 18, or 24 months.
- Extras: Look for deals with free setup, vouchers, or inclusive calls/TV.
3. Compare Providers
Major UK broadband providers include BT, Sky, Virgin Media, TalkTalk, Vodafone, EE, Plusnet, and a growing number of alternative networks (altnets) like Hyperoptic, Community Fibre, and Rebel Internet. Each has unique strengths – see the provider comparison table below.
4. Check the Small Print
Before you commit to any broadband deal, it’s crucial to read the small print carefully. Many offers that look attractive on the surface may include hidden costs such as setup or activation fees, which can significantly increase the total you pay over the contract’s duration.
Additionally, some providers apply mid-contract price rises, meaning your monthly bill could increase partway through your agreement. Always look for details about price guarantees or any clauses that allow for annual price adjustments, and factor these into your decision
It’s also important to check the terms around contract length and early exit fees. If you’re still within your current contract, leaving early could result in hefty penalties. Make sure you understand whether the advertised speeds are guaranteed at your address, as actual performance can vary depending on your location and network congestion.
Our broadband comparison tool makes this process simple by clearly showing any setup and activation fees, as well as highlighting any mid-contract price increases. This way, you know exactly where you stand when you switch through us, with no hidden surprises
Switching your broadband provider has never been easier, thanks to the new One Touch Switch process introduced across the UK. This streamlined system means you only need to sign up for a new broadband deal to start the switch – they’ll handle everything else, including coordinating with your current provider and arranging the changeover date. There’s no need to deal with your old provider directly, and you won’t have to worry about paying for two services at once or being left without internet for more than a day
One Touch Switch process
The One Touch Switch process is designed to make moving to a better broadband deal as seamless and stress-free as possible. You simply select your new package, provide a few details, and your new provider takes care of the rest. If you’re happy with the terms, your switch will be scheduled for your preferred date, and your new service will be up and running with minimal disruption.
Benefits of switching broadband with One Touch Switch:
- Simple sign up for a new deal online and the new provider will handle everything – no need to speak to your old one.
- No double billing: you won’t pay for your old service beyond your switch date
- Minimal downtime: any loss of service should last no longer than one working day
- Automatic compensation if something goes wrong, such as missed appointments or extended downtime
- Clear information about any early termination charges or contract impacts before you commit.
Top Broadband Providers in the UK: Features, Speeds & Value
Provider | Network Type | Top Speed (Mbps) | Typical Price Range | Best For | Unique Selling Points |
---|---|---|---|---|---|
BT | Openreach Fibre | 900 | £25–£60 | Reliability, nationwide coverage | Wi-Fi guarantee, flexible TV bundles |
Sky | Openreach Fibre | 900 | £22–£50 | TV bundles, customer service | VIP loyalty rewards, wall-to-wall Wi-Fi |
Virgin Media | Own Cable/Fibre | 2000 | £26–£70 | Fastest speeds, big households | 2Gbps symmetrical speeds, TV bundles |
TalkTalk | Openreach/Altnet | 944 | £20–£40 | Budget, no-frills | Simple pricing, no setup fees |
Vodafone | Openreach/CityFibre | 910 | £20–£45 | Value, mobile bundles | No mid-contract price rises |
Hyperoptic | Full Fibre (Altnet) | 1000 | £17–£40 | Urban flats, ultrafast speeds | Short contracts, symmetrical speeds |
Community Fibre | Full Fibre (Altnet) | 3000 | £20–£50 | London, fastest speeds | 100% fibre, no mid-contract rises |
Rebel Internet | Full Fibre (Altnet) | 1000 | £25–£60 | Simple contracts, customer-first | No hidden fees, no mid-contract price rises, flexible terms |
Note: Availability varies by location. Enter your postcode above to see which providers serve your area.
Cheap Broadband Deals: How Low Can You Go?
You don’t need to pay more than £30 per month for fast, reliable broadband in 2025. Many UK Internet Service Providers (ISPs) offer deals starting from around £20/month, especially if you’re happy with basic speeds or longer contracts.
Tips for Finding the Cheapest Broadband
Finding the best value broadband isn’t just about the lowest monthly price. Our comparison tool makes it easy by clearly displaying the total contract cost for every deal, so you can see the true price you’ll pay over the entire agreement – including any setup fees or introductory discounts.
- Compare total contract costs: Don’t be misled by low monthly rates – always check the full cost over the contract period. Our tool does this calculation for you, making it simple to spot the real bargains.
- Look for exclusive rewards: Many of our deals include free gift cards from top UK brands like Amazon, Tesco, Currys, Sainsbury’s, John Lewis, Argos, and M&S, adding extra value to your switch.
- Consider smaller and regional providers: Sometimes, the best deals come from lesser-known or local broadband companies, which may offer lower prices or better incentives in your area.
- Choose the speed you actually need: Don’t pay extra for ultrafast speeds if your household only uses the internet for browsing and streaming – most homes are well served by packages in the 60 – 100Mbps range.
- Watch out for extra charges: Our tool highlights any setup or activation fees, so you know exactly what you’ll pay upfront and across your contract.
Fibre vs. Full Fibre vs. Standard Broadband
With so many broadband options available in the UK, understanding the differences between standard broadband, fibre, and full fibre is essential when choosing the right package for your home. Each type uses different technology to deliver internet to your property, which affects speed, reliability, and availability.
Below, we break down how standard broadband (ADSL), fibre broadband (FTTC), and full fibre broadband (FTTP) compare, so you can make an informed decision about which service best suits your needs
- Standard (ADSL): Up to 17Mbps, uses copper phone lines. Cheapest, but slowest – being phased out.
- Fibre (FTTC): Up to 80Mbps, fibre to the cabinet, then copper to your home. Widely available.
- Full Fibre (FTTP): 100Mbps – 2Gbps+, fibre direct to your home. Fastest and most reliable, but not yet everywhere.
Not sure what you can get? Enter your postcode now to see all broadband options at your address.
Why Speed Matters – But Not Always as Much as You Think
While ultrafast speeds are great for large families, gamers, or heavy streamers, many homes don’t need more than 60 – 100Mbps. Paying for more than you use is a common way to overspend.
1–2 users, browsing/streaming: 36 – 60Mbps is plenty. For households with just one or two users who mainly browse the web, check emails, and stream in standard or even high definition, a broadband package offering speeds between 36 and 60Mbps is more than sufficient. This level of speed allows for smooth video streaming, quick downloads, and reliable video calls, even if both users are online at the same time. It’s an ideal choice for singles, couples, or small households who want reliable connectivity without paying extra for speeds they won’t fully use.
Families, 4K streaming, gaming: 100 – 300Mbps recommended. If you have a family, enjoy 4K streaming, or have keen gamers in the house, it’s wise to look for broadband speeds in the 100 to 300Mbps range. These higher speeds ensure that multiple devices can stream, game, and download simultaneously without buffering or slowdowns. This is particularly important in busy homes where several people might be watching ultra-high-definition content, participating in online gaming, or working from home at the same time
Home workers, smart homes, large households: 300Mbps+ or full fibre. For larger households, home workers, or those with smart homes packed with connected devices, broadband speeds of 300Mbps or more – or even full fibre connections – are recommended. This ensures that everyone can enjoy seamless connectivity, whether it’s for multiple 4K streams, large file uploads and downloads, video conferencing, or managing smart home systems. Full fibre broadband also offers greater reliability and future-proofs your home as internet usage continues to grow.
Special Broadband Offers: Bundles, Vouchers & Perks
Broadband providers are constantly competing to attract new customers, and that means there are plenty of special offers available when you shop around. Many deals now include attractive extras such as discounted TV or mobile bundles, free setup, or upgraded routers.
One of the standout perks you’ll find on our site is the inclusion of exclusive gift cards from top UK retailers – including Amazon, Tesco, Currys, Sainsbury’s, John Lewis, Argos, and M&S on selected broadband packages. These rewards add extra value to your switch, letting you enjoy a treat at your favourite shop simply for choosing a new broadband deal.
Switching Broadband: What to Expect
Switching broadband providers in the UK is now a straightforward process, designed to minimise hassle and downtime. Thanks to recent industry improvements, most customers only need to contact their new provider to initiate the switch.
The new provider will handle the coordination with your current supplier, arrange the transfer date, and ensure that you experience little to no loss of service during the transition. In most cases, you won’t have to deal directly with your old provider, and there’s usually no need for an engineer visit unless you’re upgrading to a different type of connection, such as moving from standard broadband to full fibre.
When you switch, you can expect the process to take between one and two weeks, though it’s often quicker. If you’re out of contract, switching is typically free, but if you’re still within a contract, be aware that early exit fees may apply. Most providers will ensure there is no double billing, so you only pay for your new service from the switch date.
Broadband for Every UK Region
Finding the best broadband deals in the UK depends heavily on where you live, as broadband coverage and internet speeds can vary dramatically between regions. Thanks to major investment and government-backed initiatives, around 87% of UK homes now have access to gigabit-capable broadband, and nearly 75% can choose full fibre broadband packages. This means more households than ever can benefit from fast, reliable internet and take advantage of the cheapest broadband deals and the best internet providers, whether you’re in a bustling city or a rural village.
However, regional differences remain. Urban areas tend to have the widest choice of broadband providers and the fastest fibre broadband speeds, while some rural and remote locations may still have limited options or slower connections. For example, parts of Scotland, Wales, and Northern Ireland are catching up but may not yet have the same level of full fibre broadband coverage as many areas in England.
Alternative network providers (altnets) such as Community Fibre, Hyperoptic, and KCOM are rapidly expanding, bringing new broadband services and competitive deals to more localities. Government projects and local authorities are also working to close the digital divide, with new infrastructure and fixed wireless access (FWA) helping to bring high-speed broadband to hard-to-reach areas.
No matter where you are in the UK, broadband options are improving every year. By using our broadband comparison tool, you can compare broadband deals, find the best broadband deals for your region, and secure the most suitable and affordable broadband service for your home.
How to Get the Best Broadband Deal: Step-by-Step
- Enter your postcode in our broadband comparison tool.
- Filter by speed, price, and contract length to match your needs.
- Compare total contract cost (including setup and any price rises).
- Check for exclusive offers like vouchers or bill credit.
- Read provider reviews for reliability and customer service.
- Switch online – your new provider will handle the rest.
Don’t miss out – enter your postcode now to see the best broadband deals in your area!
Broadband Jargon Buster
Understanding broadband terminology can help you make a more informed choice when comparing deals.
Understanding broadband terminology can help you make a more informed choice when comparing deals. For instance, Mbps stands for megabits per second and is the standard measurement for internet speed – the higher the Mbps, the faster your connection. You’ll often see terms like FTTC and FTTP: FTTC means Fibre to the Cabinet, where fibre optic cables run to your local street cabinet and the final connection to your home uses traditional copper wires. FTTP, or Full Fibre (Fibre to the Premises), means fibre optic cables run directly to your home, offering much faster and more reliable speeds.
You may also encounter altnet, which refers to alternative network providers that operate independently of the main Openreach or Virgin Media networks, often delivering faster or more competitive broadband in select areas. Another important term is symmetrical speeds, which means your upload and download speeds are the same – particularly useful for video calls, gaming, or uploading large files. By familiarising yourself with these terms, you’ll find it easier to compare broadband services and choose the best package for your needs
Frequently Asked Questions (FAQs) About Broadband Comparison & Deals
What are the cheapest broadband deals available in the UK right now?
The cheapest broadband deals start from around £20 per month, but prices and availability vary by postcode. To find the lowest prices and best value for your area, enter your postcode into our broadband comparison tool
Who are the best internet providers in the UK?
The best internet providers include BT, Sky, Virgin Media, TalkTalk, Vodafone, Plusnet, and leading altnets like Hyperoptic and Community Fibre. The best provider for you depends on your location, speed requirements, and budget.
How do I compare broadband deals in my area?
Fibre broadband is available to over 95% of UK homes, while full fibre (FTTP) is expanding rapidly. Use our broadband checker to see exactly which broadband services you can get at your postcode.
What is the difference between standard, fibre, and full fibre broadband?
Standard broadband (ADSL) uses copper phone lines and offers basic speeds. Fibre broadband (FTTC) combines fibre to the cabinet with copper to your home, offering faster speeds. Full fibre (FTTP) uses fibre optic cables all the way to your property, delivering the fastest and most reliable internet.
How does switching broadband providers work?
Switching is simple - choose a new deal using our broadband comparison tool, sign up, and your new provider will handle the switch. Most customers experience little to no downtime, and the One Touch Switch process means you only need to contact your new provider.
Always check for setup or activation fees, mid-contract price increases, and early exit charges. Our comparison tool clearly displays the total contract cost and highlights any extra fees, so you know exactly what you’ll pay.
Can I get broadband without a phone line?
Yes, many full fibre and cable broadband deals are broadband-only, with no phone line required. Enter your postcode to see which broadband-only packages are available in your area.
What broadand speeds do I need for my household?
1–2 users (browsing/streaming): 36–60Mbps is usually enough. Families, 4K streaming, gaming: 100–300Mbps recommended. Home workers, smart homes, large households: 300Mbps+ or full fibre for the best experience.
Do broadband deals come with free gifts or vouchers?
Yes! Many of our broadband packages include exclusive gift cards from top UK brands like Amazon, Tesco, Currys, Sainsbury’s, John Lewis, Argos, and M&S. Look for deals marked with special offers in our comparison results.
What happens if my broadband speed is slower than advertised?
If your speed is consistently below the guaranteed minimum, you may be able to leave your contract penalty-free. Providers must deliver at least the minimum guaranteed speed at your address.
Can I bundle broadband with TV or mobile?
Absolutely. Many providers offer broadband bundles with TV, landline, or mobile contracts, often at a discounted rate. Compare bundle deals to see what’s available in your area.
How long does it take to switch broadband?
Switching usually takes 1–2 weeks. Your new provider will confirm the activation date, and most customers experience minimal disruption.
What is a mid-contract price increase?
Some providers increase prices annually, even during your contract. Our comparison tool flags deals with mid-contract price rises, so you can choose a fixed-price broadband deal if you prefer.
Is broadband more expensive in rural areas?
Rural areas may have fewer providers and less competition, but new networks and government investment are rapidly improving coverage and pricing. Always compare broadband services for your postcode to find the best deal.
Can I keep my landline number when I switch broadband?
Yes, in most cases your new provider can transfer your existing landline number when you switch.
What is an ‘altnet’ broadband provider?
Alternative network (altnet) providers use their own fibre networks, often delivering faster or cheaper broadband deals in certain regions. Examples include Hyperoptic, Community Fibre, and YouFibre.
Are any broadband providers signed up to the Automatic Compensation Scheme?
Yes, most major providers like BT, Virgin Media, Sky, Plusnet, and TalkTalk are part of the scheme, which ensures users receive compensation for service failures like missed appointments or delayed repairs.
What is the average complaint satisfaction rate in the UK broadband sector?
In 2024, the UK broadband industry average for complaint handling satisfaction was 58%, according to Ofcom. Top performers exceeded 65%, while others fell below 55%
How can I compare broadband providers based on complaint data?
Use trusted tools (like ours) that pull from Ofcom’s latest findings. We help you compare broadband services not just by price and speed, but by how well providers resolve real customer problems.
Why is complaint handling important when comparing broadband providers?
Complaint handling reflects how seriously a provider takes customer service. Even if you choose a provider offering the cheapest broadband deals, how they respond when things go wrong can significantly affect your overall satisfaction.