How to negotiating better deals with Virgin Media for existing customers

A guide to negotiating better deals for Virgin Media for existing customers

As an existing Virgin Media broadband customer, you may feel that you’re not getting the best deal possible. Perhaps you’re paying more than you should be or feel like you’re missing out on the latest deals and promotions. Fortunately, there are ways to negotiate better deals with Virgin Media, and this guide will show you how.

  1. Research and gather information Before you start negotiating.
    it’s essential to do your research and gather information on the latest deals and promotions offered by Virgin Media. Check their website, social media accounts, and other online forums to find out what they’re currently offering new customers. This information will give you a good starting point for negotiating a better deal for yourself.
  2. Call Virgin Media customer support Once you’ve gathered your information.
    It’s time to call Virgin Media customer support. Be polite and explain that you’re an existing customer who’s interested in getting a better deal on your broadband service. Ask if there are any promotions or deals currently available that you may be eligible for. If you’ve done your research, you can also mention the deals and promotions you’ve found online and ask if they can match or beat those offers.
  3. Be willing to compromise.
    Negotiation is a two-way street, so be willing to compromise if necessary. For example, you may be able to negotiate a lower monthly fee if you’re willing to sign a longer contract or switch to a different broadband plan. Be open to these suggestions, but make sure they’re in your best interest.
  4. Consider bundling services.
    If you’re a Virgin Media broadband customer but don’t have any other services with them, consider bundling your services. Virgin Media offers TV, phone, and mobile services, and bundling these with your broadband service can save you money. Ask customer support about any bundle deals that may be available and whether they can offer you a discount for bundling services.
  5. Keep track of your negotiations.
    Make sure to keep track of your negotiations. Take notes during your phone calls or online chats with customer support, and make sure you understand any terms or conditions of the new deal.

In conclusion, negotiating better deals with Virgin Media for existing customers can be a bit challenging but is definitely worth the effort. By doing your research, being polite, and being willing to compromise, you can often secure a better deal that saves you money and keeps you happy with your broadband service.


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