You have two options if your speed test results are not what you expect.
-  Check that other users on your broadband are not streaming or downloading huge files. Any ‘above average’ utilisation on your broadband will affect your speed test results. We recommend that you reboot your PC and broadband router and run a clean test.
- If you are continually suffering from slow broadband performance from your provider, it may be time to find an alternative broadband provider.