What is BT Hybrid Connect?

BT’s Hybrid Connect is an optional add-on for their home broadband service in the UK.

It combines a customer’s fibre broadband service with a 4G-based backup connection from EE, providing a reliable and uninterrupted internet connection even if there’s an issue with the fibre broadband connection.

The backup connection kicks in automatically within 90 seconds of a fault being detected, and it works seamlessly with the customer’s Smart Hub 2 router, without requiring them to sign in again to a different Wi-Fi network.

The Hybrid Connect service is available as an add-on and is compatible with BT’s Complete Wi-Fi service. Customers can get online with the Hybrid Connect device as soon as it arrives, even before their fibre broadband service is installed.

The service is powered by EE’s 4G mobile network and is currently available to around 85% of BT’s customers in areas with eligible EE G signal strength.

Related Articles
Speed up your internet

5 ways to speed up your internet

How to Speed up your internet connection Before considering ways to speed up your internet connection, you need to know what speed you actually pay for. The speed advertised by your Internet Service Provider (ISP) tends to be an “up to” speed and therefore the … Read more

Plusnet Broadband Deals

Plusnet Broadband Deals & Review

Plusnet Broadband is a popular internet service provider (ISP), known for its competitive pricing and reliable performance. If you’re considering Plusnet for your home, this guide will provide you with everything you need to know. We will explore the pros and cons of using Plusnet … Read more

Fix Sky broadband internet

Sky broadband down or not working

Is your Sky broadband down or not working? Here are 4 steps to fix your Sky broadband internet connection to get you back up and running. 1. Check if there is a local Sky broadband fault Sky broadband runs over the Openreach network. Check that … Read more

Broadband and phone Social Tariffs

Social Tariffs – Broadband and Phone Packages

Affordable Broadband and Phone Packages: Social Tariffs to Support Low-Income Customers In an effort to support families and individuals facing financial difficulties, Ofcom has introduced social tariffs—affordable broadband and phone packages designed for those claiming Universal Credit, Pension Credit, and other qualifying benefits. These social … Read more

Vodafone Pro Broadband

Vodafone announces new ‘unbreakable’ Pro broadband

Vodafone’s new ‘unbreakable’ Pro Fibre broadband is probably one of the best on the market right now. Their new Pro broadband guarantees a strong reliable Wifi signal in every room or you can cancel your contract without incurring early cancellation fees and a broadband router … Read more