King Street Wireless internet Speedtest and troubleshooting

King Street Wireless internet connection Speed test

This King Street Wireless internet connectivity speedtest will help you determine your King Street Wireless internet connection speed.

Click on the “Go” button on the Ookla Speed Checker widget below to confirm the speed of your King Street Wireless broadband connection. Details on how to troubleshoot problems with your King Street Wireless broadband can be found below.

King Street Wireless Speed test widget provided by Ookla, LLC. Ookla’s Privacy Policy

How does this King Street Wireless speed test work?

The King Street Wireless speedtest starts by identifying your King Street Wireless connection and then selecting a speed test server nearest to your location.

When you click the GO button it will send packets of data from the speedtest server to your device.

The King Street Wireless speed test checker is by powered by Ookla and measures the ping (latency), download speed and upload speed between your device and the test server.

The time that it takes this data to arrive and return from the server establishes your King Street Wireless broadband speed.

How accurate is the King Street Wireless internet connection speed test?

The King Street Wireless Speedtest is powered by Ookla which one the most popular internet connection speedtest and provides accurate and consistent testing experience and results.

By automatically selecting a speedtest server closest to your location, this eliminates latency & bottlenecks that may distort performance results.

Ookla has a global network of over 10,000 speed test servers in over 190 countries.

King Street Wireless ookla speed test servers

Source: How ookla ensures accurate reliable speedtests

To improve the accuracy, we would recommend that you run the King Street Wireless speedtest from a device directly connected to the King Street Wireless gateway modem or router.

This will help provide an accurate reflection on the performance of your King Street Wireless internet connection and assist to rule out the Wi-Fi network.

If you cannot connect your device directly to your King Street Wireless modem or router, ensure that the device you are running this test is as near the modem or router as possible. Also run the speedtest at least twice and from 2 separate devices to ensure that the issue is not on the device.

What do the results from my King Street Wireless speedtest mean?

Whats is Ping?

Ping is sometimes called latency which in connectivity terms means the time (or delay) it takes for information to travel from one device to another. In this instance, from your device using the King Street Wireless internet connection to the nearby server.

Ping sends information to another computer (in this case, the speedtest server) and measures in milliseconds (ms) how long it takes to receive a reply back.

If the other computer is very far away or the network is busy it may take longer to receive a response and therefore the ping value will be high.

The King Street Wireless speed test will automatically choose a speedtest server nearest to your location to eliminate latency and bottlenecks which can distort performance metrics.

A fast ping (low ms value) means a faster King Street Wireless internet connection.

What is a good ping rate?

An average ping rate to a device in the same city should be lower than 20ms. A good ping rate between cities you’d expect to see ping values between 30-60ms, and between continents the figure can be over 200ms.

The speed test above  will display the location of the test server so that you can determine if your ping result is good.

What is Jitter?

All data (for example an email, image, video, voice call, etc) is sent across the internet as a series of packets. These packets usually move at a constant rate and are rebuilt back together at the destination device.

Jitter is the rate of delay during the transmission of the packets.

Think of it similar to running a tap and then increasing or decreasing the flow rate of the running water coming out. When the flow rate becomes abnormal (because of the increasing and decreasing), the Jitter metric goes up – which is not good.

You don’t generally notice jitter because networking devices can smooth it out however, you will notice  jitter during internet video and voice calls because the connection will momentarily stutter or break up.

King Street Wireless Download and Upload speed metrics explained

Find out More:What does the Download and Upload speed metric on my King Street Wireless speed test actually mean?

Likely causes of King Street Wireless slow internet speed

King Street Wireless Internet Speedchecker - Slow Internet speedThe are a number of reasons why the King Street Wireless internet connection is not performing. Whilst we are unable tackle every possible reason, we have listed a number of likely causes.

Depending on your King Street Wireless broadband setup, some of the suggestions may not be relevant in your case. Hopefully they may trigger food for thought or get you on the right path to resolve the issue.

Is it the King Street Wireless internet connection that is slow or is it your device (PC/laptop/phone)?

You may need to check how many apps are currently running on your device that could be using your system resources (mainly RAM memory and CPU) and your King Street Wireless internet bandwidth.

If you are on a PC, you may use the task manager to see the processor and memory usage.

On any other device you should try restarting the device which should hopefully shut down all apps that may be running in the background.

Re-run the King Street Wireless speedtest on the PC and your phone to see how the speed test results compare between the two devices.

This should hopefully provide you with some info to work with in terms of if the problem lies with your device or the King Street Wireless internet connection.

Is the wireless connection the problem?

The cause of the problem may be your Wi-Fi network connection and not the King Street Wireless internet connection.

You could rule out the Wi-Fi network network being the cause of the issue by connecting your PC directly to the King Street Wireless internet modem or router using a network cable and run the King Street Wireless speedtest again.

If speed improves when you’re connected via an ethernet cable then this suggests that the fault could be with your Wi-Fi network.

Possible things to check are:

  • Are the WiFi channels you’re using for your wireless network network (SSID) overlapping with your neighbors?
  • Is the Wireless frequency congested. Maybe you should consider switching to 5Ghz?
  • Is the Wifi signal from the modem or router obstructed?
  • Does the performance improve when you are stood directly infront of the King Street Wireless wireless modem/router?

The amount of devices connected to your internal network

All devices that are connected to your internal network is sharing the same King Street Wireless internet connection.

If you have multiple devices browsing the internet, streaming videos, streaming music, downloading or uploading files, video conferencing, etc, this will have an impact on the performance on your King Street Wireless broadband internet connection because the bandwidth is being shared.

Do you know how many devices are connected to your King Street Wireless internet connection? Do not forget about all the smart home gadgets, CCTV cameras, doorbell cameras, alexa/google home bub or other similar devices that are constantly connected.

Who is connected to my wireless network?

Have you checked that your Wi-Fi network password has not been compromised? Do you have an unsecured Guest Wifi network?

Neighbors may be on your wirelessi network and using up all your King Street Wireless internet bandwidth downloading, uploading, streaming or running peer-to-peer file sharing over your King Street Wireless internet connection. Worse still, they could be carrying out illegal activities.

There are 2 apps that you may use to scan your Wifi network to check who is connected:

Both applications will scan your wireless network and display a list of the devices connected.

Alternatively, you can log into your King Street Wireless wireless router to find out who is logged in.

Check out the guide on how to use these Apps

Wi-Fi signal strength

If the device is not picking up a strong signal it will affect on the throughput, speed and internet performance regardless of how fast the King Street Wireless internet connection is.

Conditions that can affect your wireless signal are;

  • Walls, doors or floors between the device and the King Street Wireless internet modem or router
  • Household appliances like baby monitors or microwaves
  • Overlapping Wi-Fi network signal from your next-door neighbours
  • General distance between your device and the King Street Wireless internet modem or router.

Do I need a Wifi signal booster for my King Street Wireless internet?

If you find that you have wireless blackhole at your property, a Wifi signal extender aka a wireless booster is the solution to increase the signal strength across your property.

The wireless network booster simply picks up your existing Wifi network signal just as it is starting to become weak and then re-transmits the Wifi network signal at a more stronger rate to boost its coverage.

Place the Wifi booster/extender where the wireless signal from the King Street Wireless internet router or model is becoming weak. Roughly where your wireless network signal drops down to 2 bars. You could use your phone to determine where this is.

Device health

Viruses and malware may slow down your device and consequently your performance of your device. Viruses or malware could be working silently and concealed in the background download and uploading information and slowing the performance of the whole internal network down.

When is the last time you ran a full Virus and Malware check on the device?

Run a virus/malware checker on your devices to rule this out.

When was the last time the King Street Wireless broadband internet modem or router was restarted?

Just like other Internet Service Providers, King Street Wireless’s broadband infrastructure is frequently upgraded to support new features and changes in technology. Similarly, the broadband internet routers or modem at your home will also periodically require an update to support changes in the King Street Wireless internet infrastructure.

The update could be in the form of a software update or an upgrade of the physical King Street Wireless modem/router hardware to a the newest version.

You may be able to perform the software upgrade by logging into the King Street Wireless modem/router. If you can’t do this or are unsure doing it, contact King Street Wireless and they will be able to either {do this for you or guide you through it.

The type and age of device

Newer PCs, phones and other internet enabled devices will be generally faster than older devices due to advancements in networking technology and protocols.

Do you experience the same problems or newer devices?

Is the fault external to your home?

This is probably the most likely reason for King Street Wireless internet problems. The are miles of cables involved to deliver the King Street Wireless internet connection to your property.

The issue could be with the physical connection that comes into your house and goes into the modem or router in your home.

You should contact King Street Wireless who will be able to conduct the appropriate line checks to check if there’s a problem on the King Street Wireless broadband internet line.

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