How does the King Street Wireless speed test work?

The King Street Wireless speed checker starts by identifying your King Street Wireless connection and then selecting the speedtest server closest near you.

When you click on the GO button it will send packets of data from the speedtest server to your device.

The King Street Wireless speed test is powered by Ookla and calculates the ping (latency), download speed & upload speed between your device and the test server.

The total that it takes this packet to arrive and return from the server determines your King Street Wireless broadband speed.

How reliable is the King Street Wireless internet speed test?

This King Street Wireless Speedtest is powered by Ookla which one of the most popular broadband connection speedtest and provides accurate and consistent testing experience and results.

By automatically choosing a speedtest server closest to your area, this will eliminate latency & bottlenecks which may skew performance metrics.

Ookla has a global network of over 10,000 speed test servers in more than 190 countries.

Source: Ookla’s metrics and methodology

To increase accurateness of your test, we would recommend that you run the King Street Wireless speed test from a device connected directly into the King Street Wireless gateway modem or router.

This will help give an accurate reflection on the performance of your King Street Wireless internet connection and assist to elimate the wireless related issues.

If you cannot connect your device directly to your King Street Wireless modem or router, ensure that the device that you are performing this test is as physically close the modem or router as possible. Also run the speed test at least twice and from two different devices to ensure that the fault is not on one of the devices.

What do the speed test results from my King Street Wireless speed test mean?

What does the Ping result mean?

Ping is sometimes called latency which in connectivity terms refers to the the time (or delay) it takes for information to traverse from one device to another. In this instance, from your device using the King Street Wireless internet connection to the nearby server.

Ping sends data to another computer (in this case, the Ookla test server) and measures in milliseconds (ms) the total time it takes to get a response.

If the Ookla test server is far away or the network is busy it may take more time to receive a response and the ping value in ms will be high.

The King Street Wireless speed checker will automatically choose a speedtest server closest to your location to eliminate latency and bottlenecks that can distort speed test metrics.

A fast ping (low ms value) means a more responsive King Street Wireless broadband connection.

What is a good ping result?

A good ping rate to a device across the same city should be lower than 20ms. A normal ping rate between cities you’d expect to see ping values between 30-60ms, and between continents the figure can be over >200ms.

The speed test above will display the location of the Ookla test server so that you may determine if your ping result is good.

What is Jitter?

All data (for example an email, image, video, voice call, etc) is transmitted across the internet as a series of small packets. The packets typically move at a constant rate and are put back together at the destination.

Jitter is the rate of delay during the transmission of the packets.

Think of it similar to running a tap and then increasing or decreasing the flow rate of the water coming out. When the flow rate becomes abnormal (due to the increasing and decreasing), the Jitter value goes up – which is not good.

You do not normally notice jitter because networking devices can smooth it out however, you will notice jitter while on a video and voice calls because the connection will momentarily hang or break up.

King Street Wireless Download and Upload speed results explained

Read More:What does the Download and Upload speed metric on my King Street Wireless speedtest mean?

Possible causes of King Street Wireless slow internet speed

There may be a number of possible reasons why the King Street Wireless internet connection is not performing. While we cannot address each and every possible cause, we have listed a number of common causes.

Depending on your King Street Wireless internet connection setup, some of the recommendations may not be applicable in your case. Hopefully they may trigger possible reasons or get you heading in the right direction to resolve your fault.

Is it your King Street Wireless broadband internet that is slow or could it be your device (PC/laptop/phone)?

You need to consider how many apps are concurrently running on your device that may be utilising your system resources (mainly RAM memory and CPU) and your King Street Wireless internet bandwidth.

If you’re on a computer, you can use the task manager to check your CPU and memory utilisation.

On other devices you could try rebooting the device which should hopefully kill all programs that may have been running in the background.

Run the King Street Wireless speedtest on your computer and your smart phone to see how the speedtest results compare between the 2 devices.

This should hopefully provide you with some info to work with in terms of if the issue lies with your device or the King Street Wireless broadband internet connection.

• What exactly does the King Street Wireless download and upload speed mean?
• 5 Ways to Speed Up Your King Street Wireless Internet Speed
• DNS hack to speed up internet browsing on your King Street Wireless broadband

Is your wireless network connection the problem?

The root cause of the problem could be the Wifi network connection and not the King Street Wireless internet connection.

You can eliminate the wireless network network being the cause of the problem by connecting your computer directly into the King Street Wireless internet modem or router using a cable and run the King Street Wireless speedtest again.

If the speed is better when you’re connected via an ethernet cable then this proves that the problem could be with your wireless network.

Possible things to investigate are:

• Are the WiFi channels you’re using for your Wifi network network (SSID) overlapping with the neigbours?
• Is your Wireless frequency congested? Maybe you should consider switching to 5Ghz?
• Could your wireless signal from the modem or router obstructed?
• Does the performance improve when you are standing directly in-front of the King Street Wireless wireless modem/router?

The amount of devices connected to your home network

Every device that is connected to your internal network or Wifi network is utilizing the same King Street Wireless internet connection.

If you have several devices browsing the web, streaming movies, streaming music, downloading or uploading files, video conferencing, etc, they will have an impact on the performance on your King Street Wireless broadband internet connection because the available bandwidth is being shared between devices.

Are you aware of how many devices are connected to your King Street Wireless internet connection? Don’t forget about all the smart home gadgets, CCTV cameras, doorbell cameras, Google or Alexa hub or other similar devices that are constantly connected.

Who’s connected to my wireless network?

• Have you checked that your Wifi network password has not been compromised?
• Do you have an unsecured Guest Wifi network?

Nearby Neighbors may be using your Wifii network and using up all your King Street Wireless internet bandwidth downloading, uploading, streaming or running peer-to-peer file sharing over your King Street Wireless internet connection. Worse than that, they could be carrying out illegal activities.

There are 2 applications that you can use to scan your wireless network to check who’s connected:

• MS Windows users can use Wireless network watcher
• MAC users can use whoFi (who is on my Wifi)

Both apps will scan your Wi-Fi network and display a list of the devices connected.

As an alternative, you can log into the King Street Wireless wireless router to find out who is logged in to your wireless network.

Have a look at this guide on how to use both Apps

Wifi signal strength

If your PC, laptop is not picking up a strong signal it will affect on the throughput, speed and internet performance irrespective of how fast the King Street Wireless internet connection is.

Situations that can affect your wireless signal are;

• Walls, doors or floors between your device and the King Street Wireless internet modem or router
• Electrical appliances like baby monitors or microwaves
• Overlapping Wifi network signal from surrounding properties
• the distance between your device and the King Street Wireless broadband internet modem or router.

Do I need a wireless network signal booster for my King Street Wireless broadband internet?

If you discover that you have Wi-Fi blackhole at your house, a wireless signal extender also know as a wireless booster is the solution to boost your signal strength across your property.

The Wifi network booster simply picks up your existing wireless network signal just as it is becoming weak and then re-transmits the Wi-Fi network signal at a stronger rate to boost its reach.

Place the Wifi network booster/extender where your Wifi signal from the King Street Wireless broadband internet router or model is starting to become weak. Approximately where the wireless signal drops below two bars. You can use your phone to determine where this is.

Health of your Device

Viruses and malware may slow down your device and consequently your performance on your device. Viruses and malware may be working quietly and concealed in the behind the scenes download and uploading data and slowing the performance of the whole internal network down.

When was the last time you ran a full Virus and Malware check on the device?

When’s the last time your King Street Wireless internet modem or router was restarted?

In the same way as other Internet Service Providers, King Street Wireless’s broadband infrastructure is continually being updated to support new features and changes in technology. Similarly, the broadband internet routers or modem at your home will also occasionally require to be updated to support changes in the King Street Wireless internet infrastructure.

The update could be in the form of a software update or an upgrade of the physical King Street Wireless modem/router hardware to a newer version.

You can carry out the software upgrade by logging into the King Street Wireless modem/router. If you cannot do this or are not confident doing it, get in contact with King Street Wireless and they are able to either do this for you or talk you through it.

The type and age of the device

The latest computers, smart phones and other internet enabled devices will be generally faster than old devices due to developments in networking technology and protocols.

Do you experience the same issues or newer devices?

Is the issue external to your house?

This is one of the most common reasons for King Street Wireless internet connectivity issues. There are miles of cables used to bring the King Street Wireless internet connection to your property.

The problem may be with the physical cabling that comes into your home and terminates into the modem or router in your property.

You should get in touch with King Street Wireless who will be able to conduct the relevant line checks to see if there’s a fault on the King Street Wireless broadband internet connection.