Shell Energy Broadband Review
Shell Energy Broadband
Are you considering switching to Shell Energy broadband?
In this Shell Energy broadband review, we will look at their broadband packages, speeds, routers and customer service.
Shell Energy is well-known for its petrol stations and as a gas and electricity supplier.
Shell Energy broadband was born out of the acquisition of First Utility Broadband in 2018. They went on to acquire Post Office Broadband in 2021.
Like many other internet service providers, Shell Energy uses the BT Openreach network so their broadband packages are available to most UK homes.
They offer some of the cheapest broadband packages on the market with no setup fees.
Shell Energy Broadband packages are competitively priced and in line with other budget-friendly providers such as TalkTalk, Now and Plusnet. Existing Shell Energy customers can get further discounts on broadband and petrol.
Best Shell Energy Broadband Deals in March 2023
| Package | Speed click to sort | Monthly click to sort | |||
|---|---|---|---|---|---|
 | Shell Energy Fast Broadband · 18 Months contract · £0 Set-up fee | 11Mb | £18.99 | View Deal | |
| Shell Energy Superfast Fibre Broadband · 18 Months contract · £0 Set-up fee | 38Mb | £21.99 | View Deal | |
| Shell Energy Superfast Fibre Plus Broadband · 18 Months contract · £0 Set-up fee | 67Mb | £23.99 | View Deal | |
| Shell Energy Full Fibre 100 Broadband · 18 Months contract · £0 Set-up fee | 109Mb | £31.99 | View Deal | |
| Shell Energy Full Fibre 200 Broadband · 18 Months contract · £0 Set-up fee | 207Mb | £34.99 | View Deal | |
| Shell Energy Full Fibre 300 Broadband · 18 Months contract · £0 Set-up fee | 311Mb | £38.99 | View Deal | |
| Shell Energy Full Fibre 500 Broadband · 18 Months contract · £0 Set-up fee | 525Mb | £41.99 | View Deal | |
| Shell Energy Full Fibre 900 Broadband · 18 Months contract · £0 Set-up fee | 944Mb | £45.99 | View Deal |
Table of Contents
Shell Energy Broadband Pros and Cons
Pros
- Cheap competitive broadband packages
- Zero setup cost
- Discounts for existing energy customers
- UK-based customer support team
- Discounts on fuel at shell stations through their Go+ loyalty scheme
- Huge range of packages
- Cheap inclusive call package Bolt-ons
Cons
- 18 Month Contracts only
- No shorter-term contracts
- No TV bundles are available
- Basic broadband router on their Fast Broadband Package
Shell Energy Broadband Packages
Shell Energy broadband packages range from 11Mbps – 944Mbps average download speed.
Shell Energy Fast Broadband
- Download speed: 11Mb
- Upload speed: 1Mb
- Coverage/Availability: 99%
Shell Energy Superfast Fibre
- Download speed: 35Mb
- Upload speed: 9Mb
- Coverage/Availability: 97%
Shell Energy Superfast Fibre Plus
- Download speed: 63Mb
- Upload speed: 17Mb
- Coverage/Availability: 97%
Shell Energy Full Fibre 100
- Download speed: 106Mb
- Maximum Upload speed: 19Mb
- Coverage/Availability: 25%
Shell Energy Ultrafast Fibre
- Download speed: 140Mb
- Upload speed: 25Mb
- Coverage/Availability: 25%
Shell Energy Full Fibre 200
- Download speed: 202Mb
- Maximum Upload speed: 29Mb
- Coverage/Availability: 25%
Shell Energy Ultrafast Fibre Plus
- Download speed: 290Mb
- Upload speed: 45Mb
- Coverage/Availability: 25%
Shell Energy Full Fibre 300
- Download speed: 304Mb
- Maximum Upload speed: 38Mb
- Coverage/Availability: 25%
Shell Energy Full Fibre 500
- Download speed: 506Mb
- Maximum Upload speed: 71Mb
- Coverage/Availability: 25%
Shell Energy Full Fibre 900
- Download speed: 920Mb
Maximum Upload speed: 109M - Coverage/Availability: 25%
Shell Energy Broadband Coverage Checker
Want to check which Shell Energy broadband packages are available at your address?
Enter your postcode into the Shell Energy broadband coverage checker to see what speed is available.
Shell Energy Broadband Coverage Checker
Shell Energy Broadband Routers
Shell Energy Broadband Hub Overview & Technical Specifications
Shell Energy broadband deals come with a free Wi-Fi router. There are two different wifi router models available which are dependent on the broadband package you choose.
If you have opted for the Shell Energy Fast Broadband package you will get the Technicolor TG588 v2 router. All other Shell broadband packages come with the Technicolor DWA0120 broadband router.
Shell Energy Technicolor TG588 v2 router
Technicolor TG588 v2 router
Ports:
- 4 Fast Ethernet LAN Ports
- 1 USB 2.0 master port
Wifi Connectivity:
- Wi-Fi interface: IEEE 802.11n 2.4 GHz (2×2)
Other Features:
- 3G/4G back up using a USB dongle
- LED Status lights
- Easy setup with Plug and Play
- IPv4 & IPv6 enabled
- TR-069 CPE WAN Management Protocol
Shell Energy Technicolor DWA0120 router
Technicolor DWA0120 router
Ports:
- 1 Gigabit Ethernet WAN Ports & 4 Gigabit Ethernet LAN Ports
- 1 USB 2.0 master port
Wifi Connectivity: Dual-band concurrent Wi-Fi interfaces.
- 2.4GHz (2×2) IEEE 802.11n
- 5GHz (3×3) IEEE 802.11ac
Other Features:
- 3G/LTE/4G mobile back up using a USB dongle
- 7 LED Status lights
- Easy setup with Plug and Play
- IPv4 & IPv6 enabled
- TR-069 CPE WAN Management Protocol
Shell Energy Extras
Shell Energy Broadband customers have the option to join the Shell GO+ rewards scheme that gives them access to a 3% discount on fuel.
Existing gas and electricity customers may also be eligible for discounts on their broadband package. Please check the terms and conditions of their reward schemes for full details.
Shell Energy Broadband uses the Openreach network to deliver its Internet service. As standard, line rental is included with pay-as-you-go calls.
You can add inclusive calls to your broadband and phone package:
- Evening and Weekend Plus:
Includes calls to 01,02 and 03 numbers, plus standard UK mobile calls from Monday to Friday, between 7pm and 7am and from midnight Friday to midnight Sunday. - Anytime Plus:
Includes calls to 01,02 and 03 numbers, along with standard UK mobile calls all day. - International Call Packages:
Includes 600 inclusive minutes to landlines in 40 countries. There’s also a 75% discount on calls to mobiles in 40 countries, plus a 50% discount on other international calls.
For the latest prices visit: https://www.shellenergy.co.uk/info/broadband/pricing
Conclusion: Is Shell Energy Broadband any good?
Shell Energy is a safe bet and offers some of the cheapest broadband packages available. People looking for the lowest broadband prices will find their deals attractive.
If you want to combine your broadband and TV package, you would be better off looking at other providers such as BT, Sky, Virgin Media or NOW broadband.
Shell Energy Broadband Frequently Asked Questions (FAQs)
Shell Energy have some of the cheapest Broadband deals on the market with monthly prices of around £20 per month for basic broadband.
Here are the latest Shell Energy Broadband Package prices.
Shell Energy broadband uses the BT Openreach infrastructure which means that it is available to most homes in the UK.
Use the Shell Energy broadband coverage checker on their website to confirm if they are available in your area.
Unlike other major providers such as Now, Sky, TalkTalk and BT, Shell Energy does not have a TV service or bundle.
You will need to look at the aforementioned providers or click here to view the best broadband and TV bundle packages available this week.
There are no upfront costs or set-up fees with Shell broadband unless your property does not currently have a BT Openreach phone line. If this is the case, you will have to pay £60 to install a phone line.
You do not need a phone line for their ultrafast full-fibre broadband packages.
Shell Energy offer the following types of broadband:
- ADSL broadband
This is their cheapest broadband package with an average speed of 11Mbps. This is known as their ‘Fast Broadband’ package. - Superfast Fibre broadband
Shell Energy offers two superfast fibre broadband packages. The Superfast Fibre broadband package has an average download speed of 38 Mbps while their Superfast Fibre Plus provides an average speed of 67 Mbps. - Ultrafast Fibre
Shell has two Ultrafast fibre packages. Ultrafast Fibre has an average speed of 145 Mbps while the Ultrafast Fibre plus boasts an average speed of 290 Mbps - Full Fibre
Shell’s full fibre packages range from 100 – 944 Mbps
