Shell Energy Broadband
Are you considering switching to Shell Energy broadband?
In this Shell Energy broadband review, we will look at their broadband packages, speeds, routers and customer service.
Shell Energy is well-known for its petrol stations and as a gas and electricity supplier.
Shell Energy broadband was born out of the acquisition of First Utility Broadband in 2018. They went on to acquire Post Office Broadband in 2021.
Like many other internet service providers, Shell Energy uses the BT Openreach network so their broadband packages are available to most UK homes.
They offer some of the cheapest broadband packages on the market with low set up fees £9.95 P&P only.
Shell Energy Broadband packages are competitively priced and in line with other budget-friendly providers such as TalkTalk, Now and Plusnet. Existing Shell Energy customers can get further discounts on broadband and petrol.
Best Shell Energy Broadband Deals in December 2024
Prices may change during contract term.
Shell Energy Broadband Pros and Cons
Pros
- Cheap competitive broadband packages
- Low set up fees - £9.95 P&P only
- Friendly call-centre agents
- Huge range of packages
- Cheap inclusive call package Bolt-ons
Cons
- 18 Month Contracts only
- No shorter-term contracts
- No TV bundles are available
- Basic broadband router on their Fast Broadband Package
Shell Energy Broadband Packages
Shell Energy broadband packages range from 11Mbps – 944Mbps average download speed.
Shell Energy Fast Broadband
- Download speed: 11Mb
- Upload speed: 1Mb
Shell Energy Superfast Fibre
- Download speed: 35Mb
- Upload speed: 9Mb
Shell Energy Superfast Fibre Plus
- Download speed: 63Mb
- Upload speed: 17Mb
Shell Energy Full Fibre 100
- Download speed: 106Mb
- Maximum Upload speed: 19Mb
Shell Energy Ultrafast Fibre
- Download speed: 140Mb
- Upload speed: 25Mb
Shell Energy Full Fibre 200
- Download speed: 202Mb
- Maximum Upload speed: 29Mb
Shell Energy Ultrafast Fibre Plus
- Download speed: 290Mb
- Upload speed: 45Mb
Shell Energy Full Fibre 300
- Download speed: 304Mb
- Maximum Upload speed: 38Mb
Shell Energy Full Fibre 500
- Download speed: 506Mb
- Maximum Upload speed: 71Mb
Shell Energy Full Fibre 900
- Download speed: 920Mb
Maximum Upload speed: 109M
Shell Energy Broadband Coverage Checker
Want to check which Shell Energy broadband packages are available at your address?
Enter your postcode into the Shell Energy broadband coverage checker to see what speed is available.
Shell Energy Broadband Coverage Checker
Shell Energy Broadband Routers
Shell Energy Broadband Hub Overview & Technical Specifications
Shell Energy supplies new Superfast Fibre, Superfast Fibre Plus and Full Fibre customers with a Dual-band Wi-Fi 6 hub. This hub features Wi-Fi 6 (802.11ax), 2.4GHz (2×2), 5GHz (4×4), Band steering, Automatic Channel Selection, WPS, 4 x Gigabit Ethernet ports for LAN and 1 x Gigabit Ethernet port for WAN.
Superfast Fibre Essentials, Ultrafast Fibre or Ultrafast Fibre Plus customers receive a dual-band Technicolour DGA0122 wireless router.
Fast Broadband and Fast Broadband Essentials customers will be given a single-band Zyxel AMG1302 wireless router.
Shell Energy Wi-Fi 6 hub
Wi-Fi: 802.11ax (2.4GHz 2×2) & (5GHz 4×4)
Dual-band Wi-Fi: Yes
Tri-band Wi-Fi: No
Ethernet: 4x Gigabit LAN, 1 x Gigabit Ethernet WAN
Extras: Bandsteering, Automatic Channel Selection, WPS
Shell Energy Technicolour DGA0122
Wi-Fi: 802.11n (2.4GHz) & 802.11ac (5 GHz)
Dual-band Wi-Fi: Yes
Tri-band Wi-Fi: No
Ethernet: 4x Gigabit LAN, 1 x Gigabit Ethernet WAN
Extras: N/A
Shell Energy Technicolour DGA0122
Wi-Fi: 802.11b/g/n (2.4GHz)
Dual-band Wi-Fi: No
Tri-band Wi-Fi: No
Ethernet: 4 x 10/100 LAN
Extras: N/A
Shell Energy Extras
Shell Energy Broadband uses the Openreach network to deliver its Internet service. As standard, line rental is included with pay-as-you-go calls.
You can add inclusive calls to your broadband and phone package:
- Evening & Weekend: Unlimited evening and weekend calls to UK landlines, UK mobiles and 0845/0870 numbers.
- Anytime: Unlimited calls to UK landlines, UK mobiles and 0845/0870 numbers.
- Anytime Plus: Unlimited calls to UK landlines, UKmobiles, 0845/0870 numbers and landlines in 54 International destinations.
- International: Unlimited calls to landlines in 54 international destinations, discounted calls to mobiles in those 54 destinations, plus a 50% discount on calls to all other international destinations(landlines and mobiles).
For the latest prices visit: https://www.shellenergy.co.uk/info/broadband/pricing
Conclusion: Is Shell Energy Broadband any good?
Shell Energy is a safe bet and offers some of the cheapest broadband packages available. People looking for the lowest broadband prices will find their deals attractive.
If you want to combine your broadband and TV package, you would be better off looking at other providers such as BT, Sky, Virgin Media or NOW broadband.
Shell Energy Broadband Frequently Asked Questions (FAQs)
FAQ-shell-energy-broadband-review
There are several reasons to consider Shell Energy broadband.
They offer reasonable pricing with occasional promotions and discounts for new customers and have a wide range of packages to suit different needs.
Shell Energy offers a range of broadband packages to suit different needs.
They have ten different options available, with download speeds ranging from 11Mbps to 920Mbps, and all with an 18-month contract. They offer ADSL, fibre, full fibre and GFast packages. However, not all options are available everywhere.
No set up fees but a router postage charge of £9.95 may apply.
Shell Energy have some of the cheapest Broadband deals on the market with monthly prices of around £20 per month for basic broadband.
Here are the latest Shell Energy Broadband Package prices.
Shell Energy broadband uses the BT Openreach infrastructure which means that it is available to most homes in the UK.
Use the Shell Energy broadband coverage checker on their website to confirm if they are available in your area.
Unlike other major providers such as Now, Sky, TalkTalk and BT, Shell Energy does not have a TV service or bundle.
You will need to look at the aforementioned providers or click here to view the best broadband and TV bundle packages available this week.
No upfront cost but there is a low set up fee of £9.95 p&p only. If your property does not currently have a BT Openreach phone line. there will be a £67.50 charge to install a phone line.
You do not need a phone line for their ultrafast full-fibre broadband packages.
Shell Energy offer the following types of broadband:
- ADSL broadband
This is their cheapest broadband package with an average speed of 11Mbps. This is known as their ‘Fast Broadband’ package. - Superfast Fibre broadband
Shell Energy offers two superfast fibre broadband packages. The Superfast Fibre broadband package has an average download speed of 38 Mbps while their Superfast Fibre Plus provides an average speed of 67 Mbps. - Ultrafast Fibre
Shell has two Ultrafast fibre packages. Ultrafast Fibre has an average speed of 145 Mbps while the Ultrafast Fibre plus boasts an average speed of 290 Mbps - Full Fibre
Shell’s full fibre packages range from 100 – 944 Mbps