A Comprehensive Guide to TalkTalk Broadband Customer Service and Complaints

A Comprehensive Guide to TalkTalk Broadband Customer Service and ComplaintsTalkTalk is a prominent broadband provider in the United Kingdom, known for offering competitive bundled TV packages, broadband, and phone services.

Operating on the BT Openreach network, TalkTalk aims to provide reliable and affordable connectivity options to its customers.

As a customer, experiencing issues with your broadband service can be frustrating.

That’s why it’s essential for providers like TalkTalk to have accessible and efficient customer service channels to address concerns and resolve issues promptly.

In this guide, we’ll explore the various ways you can contact TalkTalk’s customer service and technical support teams.

Telephone support

If you encounter any issues with your TalkTalk broadband service, you can contact their customer service and technical support team by calling 0345 172 0088. This phone number is available every day from 8 am to 10 pm.

The technical support phone line uses the same number as the customer service line, so you’ll be able to receive assistance for connectivity issues as well.

Online live chat

TalkTalk also offers an online live chat feature for customers to receive assistance from their customer service team.

The live chat is available every day from 9 am to 10 pm and can be accessed through the TalkTalk Community Page.

To start a live chat session, simply scroll down to the ‘Need to speak to our team?’ section and click on the ‘Start live chat’ button.

Contacting TalkTalk via Twitter

If you have a complaint or query, one option is to contact TalkTalk via Twitter.

This can be a quick and efficient way to get a response from the company.

Make sure to provide as much information as possible in your tweet, including your account details and a brief description of the problem you’re experiencing.

The TalkTalk Twitter handle is @TalkTalk.

Postal address for written communication

If you prefer to communicate with TalkTalk through written correspondence, you can send your inquiries or concerns to the following postal address:

TalkTalk (TTR)
PO Box 675
Salford M5 0NL

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