Be Broadband Broadband Speedtest and troubleshooting
Be Broadband internet Speed Checker
Click on the “Go” button below on the Ookla Speed Check to check the broadband speed of your Be Broadband broadband connection.
Details on how to fix problems with your Be Broadband broadband are in the sections below.
Unhappy with Your Be Broadband internet connection?
Enter Your Postcode to check out alternatives to Be Broadband Broadband.
You deserve a truly transparent look at the UK internet market. Our broadband comparison database gives you a completely of every Internet Service Provider (ISP) available at your address. We list everything from the large national brands to the independent full fibre providers. We focus entirely on helping you find the best broadband deal available on your street. We also add unique gift cards to specific deals.
Loading the latest broadband deals in your area...
How to troubleshoot Be Broadband broadband performance problems
Before you start troubleshooting the speed of your Be Broadband internet connection, we recommend that you perform a Be Broadband Internet Speedtest to confirm your current internet speed.
It is also a good idea confirm the minimum download speed that you have subscribed to from Be Broadband.
You can get this information by checking a Be Broadband broadband bill, your Be Broadband contract or by contacting Be Broadband.
Possible causes of Be Broadband’s slow internet speed
Is it your Be Broadband internet connection that is slow or could it be your device (laptop/smartphone/PC)?
You may need to consider how many apps are currently running on your device.
The performance issue could be due to the over-utilization of your device’s resources i.e RAM/CPU Processor and not a problem with Be Broadband’s broadband connection.
If you’re on a laptop then you may use the task manager to check your CPU and Memory utilisation.
On other device, you could try restarting the device which hopefully should terminate all apps that may have been using up system resources.
Re-run the Be Broadband Speed checker on your personal computer and your mobile to check how the speedtest results compare between the two devices.
Hopefully this should give you more information to help determine whether the problem lies with your device or the Be Broadband internet connection.
- What does the Be Broadband download and upload speed mean?
- Who is the best Internet Service Provider in the UK?
- 5 tips to improve your Be Broadband Internet performance
- DNS hack to improve internet browsing speed on Be Broadband
Is the wireless network the cause of the slowness?
The root cause of the performance problem may be your Wifi and not the Be Broadband broadband connection.
You can rule out the wireless network by connecting your computer directly into the Be Broadband broadband router using an ethernet cable and run the Be Broadband Speed test again.
If the performance improves when you are connected by an ethernet cable, this suggests that the issue could be with your wireless network.
Possible things to investigate:
- Are the Wireless channels that you are using for your wireless network network (SSID) overlapping with your neighbors?
- Is the Wifi network signal from the wireless router obstructed?
- Does your speed get better when you’re standing right in-front of the Be Broadband internet router?
Exactly who’s connected to my Wifi network?
Have you checked that your Wifi network password has not been hacked? Do you have an open Wi-Fi network? How secure is your wireless network password? It could be time to update it.
Others could be using your Wi-Fi network and using up all the Be Broadband speed by downloading, uploading or even streaming music or video over your Be Broadband internet connection! Worse than that, they may be conducting illegal activities using your Be Broadband broadband connection.
Here are three applications to use to scan your Wifi network to see who is connected:
- Windows users can use Wireless network watcher
- IOS users can use whoFi (who is on my Wifi)
- WiFi troubleshooting tool WiFi Analyzer
The above software will scan your Wi-Fi network and produce a list of the everything on your wifi.
Should I get a Wifi booster for my Be Broadband broadband?
You may find that there are Wi-Fi black spots at your property, a Wi-Fi network extender aka a Wi-Fi Booster may be the best fix to strengthen your Wifi signal to cover any black spots.
The wireless booster simply picks up your existing Wi-Fi network signal as it is starting to become weaker and re-transmits the Wi-Fi network signal to increase it’s reach.
Position the Wifi network extender where your wireless network signal from your Be Broadband internet router is starting to become weaker.
Position it approximately where your Wi-Fi network signal is dropping down to less than two bars. Walk around your home with a mobile phone to find where this is.
When was the last time you upgraded the Be Broadband broadband router?
The Be Broadband and broadband infrastructure, in general, are frequently upgraded to provide new features and improve reliability as technology evolves. Always ensure that the Be Broadband internet router is running on the most up-to-date software.
The majority of Be Broadband broadband routers allow you to perform the software upgrade by logging into the Be Broadband broadband router and simply clicking on a button to perform the upgrade.
If you can’t do this, contact Be Broadband and they will do this for you or alternatively, guide you through performing the upgrade yourself.
As well as upgrading the software, if you have had the same hardware for a long period, it is worth talking to Be Broadband to ask for a router upgrade.
Is the issue outside your property (at the exchange)?
This is probably the most likely reason for Be Broadband broadband performance problems in your property and it’s more common for broadband connections that are delivered via phone lines.
If you’re not sure if this is applicable to you, you should contact Be Broadband who will be able to carry out the relevant connection tests to check if there is a problem on the Be Broadband internet line.
Is the issue due to Be Broadband Internet congestion?
If you are finding that the Be Broadband internet connection speed in your area is slow during certain times i.e. over weekends and during the evening, it may be due to congestion during peak hours.
You should speak to Be Broadband to find out your minimum speed.
Find Best Alternatives to Be Broadband Broadband
Test your Be Broadband broadband connection
After the problem has been resolved either by yourself or Be Broadband, retest your broadband connection using at least two independent Speedtests to ensure the problem is resolved: