Clara.net Internet Speed test and troubleshooting
Clara.net internet Speed test
Simply click on the “Go” button below on the Ookla Speed Test to see the internet speed of your Clara.net internet connection.
Information on how to fix issues with your Clara.net internet connection can be found below the speed test widget.
Unhappy with Your Clara.net internet speed?
Enter Your Postcode to check out alternative options to Clara.net Broadband.
You deserve a completely unbiased look at the UK broadband market. Our broadband deals comparison tool gives you a completely of every provider available at your address. We list every option from the giant brands to the fastest local networks. We focus entirely on finding you the absolute broadband package available in your area. We also add unique gift cards to specific packages.
Loading the latest broadband deals in your area...
How to troubleshoot Clara.net internet performance problems
Before you start troubleshooting the speed of your Clara.net internet connection, we suggest that you perform a Clara.net Broadband Speedtest to benchmark your current internet speed.
It is a good idea to also find out the guaranteed minimum download speed that you on your broadband package from Clara.net.
You can get this info by checking your Clara.net broadband bill, your Clara.net contract or by contacting Clara.net.
Likely causes of Clara.net’s slow internet speed
Is it the Clara.net broadband that is slow or is it your device (laptop/smartphone/PC)?
You may need to consider the number of apps are currently running on your device.
The performance problem may be due to over-utilization of your system resources e.g RAM/CPU and as opposed to an issue with Clara.net’s broadband connection.
If you are on a computer then you can use the task manager to check your CPU and RAM utilization.
On other device, you should try rebooting the device which hopefully should shutdown all apps that may have been hogging your systems resources.
Re-run the Clara.net Speed checker on your PC and your mobile phone to check how the results differ between the 2 devices.
Hopefully this should give you some info to work with in terms of whether the issue is with your device or the Clara.net internet connection.
- What does the Clara.net download and upload speed mean?
- Who is the best Internet Service Provider in the UK?
- 5 tips to speed up your Clara.net broadband speed
- DNS tip to improve internet browsing speed on Clara.net
Is your Wifi network the reason for the issues?
The cause of the performance issue may be your wireless as opposed to the Clara.net internet connection.
You can rule out the wireless by simply connecting your computer directly to the Clara.net broadband router with an ethernet cable and then run the Clara.net Speed checker again.
If the result improves when you are connected by a network cable, this suggests that the problem could be with your Wi-Fi network.
A number of things to investigate:
- Are the Wireless channels that you’re using for your Wi-Fi network network (SSID) overlapping with your neighbors?
- Is your Wi-Fi network signal from the wireless router obstructed?
- Does the performance get better when your are standing right in-front of the Clara.net internet router?
Who’s connected to my wireless network?
Have you checked that your Wi-Fi network password has not been shared? Do you have an un-secured wireless network? How complex is your Wifi network password? It could be time to update it.
Neighbours could be using your wireless network and using up all the Clara.net speed by downloading, uploading or even streaming music or video over your Clara.net broadband connection! Worse than that, they could be carrying out illegal activities over your Clara.net internet connection.
Here are three applications that you can utlise to scan your Wifi network to check who’s connected:
- Microsoft Windows users can use Wireless network watcher
- MAC users can use whoFi (who is on my Wifi)
- wireless network troubleshooting application WiFi Analyzer
The above apps scan your wireless network and produce a list of the connected devices.
Do I need a Wifi booster for my Clara.net broadband?
You may discover that you have Wifi black holes in your house, a wireless network extender also known as a Wifi Booster is the best fix to strengthen your Wi-Fi signal to cover any coverage gaps.
The Wifi network extender picks up your existing Wi-Fi network signal as it is starting to become weaker and re-transmits the wireless network signal to extend it’s coverage.
Position the Wi-Fi network booster/extender near where your Wifi network signal from the Clara.net broadband router is becoming weaker.
Place it near where your Wifi network signal drops down to two signal bars. Walk around your house with a mobile phone to try and establish where this is.
When did you last upgrade the Clara.net broadband router?
The Clara.net and broadband infrastructure, in general, are constantly upgraded to provide new features and improve performance as technology evolves. Ensure that your Clara.net internet router is running on the latest software.
The majority of Clara.net internet routers allow you to perform the software upgrade by logging on the Clara.net broadband router and simply clicking a button to do the update.
If you cannot do this, get in touch with Clara.net and they will do this for you or talk you through the process.
In addition to upgrading the software, if you have had hardware for a long period, it’s probably worth speaking to Clara.net to request for a router upgrade.
Is the root cause of the issue outside your property (at the exchange)?
This is probably the most common reason for Clara.net broadband performance issues in your area and is more common for broadband connections that are delivered through phone lines.
If you’re not sure if this is relevant in your case, contact Clara.net who will be able to conduct the relevant line checks to see if there is a fault on the Clara.net broadband connection.
Is it due to Clara.net Internet congestion?
If you’re finding that the Clara.net internet connection speed in your area is slows down during certain periods e.g over weekends or evenings, then it may be because of congestion during peak times.
You should speak to Clara.net to find out your guaranteed speed.
Find Best Alternatives to Clara.net Broadband
Test your Clara.net broadband connection
After the fault has been fixed either by yourself or Clara.net, re-test the internet connection using at least two separate Speedtests to ensure the problem is resolved: