i love broadband broadband Speed Checker

Simply click on the “Go” button below on the Ookla Speed Checker to check the broadband speed of your i love broadband internet connection.

Information on how to troubleshoot issues with your i love broadband internet connection can be found below the speed test widget.

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How to troubleshoot i love broadband broadband speed issues

Before you start troubleshooting the speed of your i love broadband internet connection, we recommend that you run a i love broadband Broadband Speed Test to measure your current internet speed.

Also confirm the guaranteed minimum download speed that you are paying for from i love broadband.

You can find this information by checking your i love broadband broadband bill, your i love broadband contract or by contacting i love broadband.

Common causes of i love broadband’s slow broadband speed

Is it your i love broadband broadband that is running slow or is it your device (PC/laptop/phone)?

You may need to consider the number of applications are currently running on your device.

The performance problem may be due to over-utilisation of your system resources e.g RAM/CPU and not a problem with i love broadband’s broadband connection.

If you are on a laptop then you can use the task manager to see your Processor and Memory usage.

On other device, you could try restarting the device which should hopefully shutdown all programs that may be hogging your systems resources.

Re-run the i love broadband Speed test on your personal computer and your phone to see how the results differ between the 2 devices.

Hopefully this should provide you with some info to help determine if the problem is with your device or the i love broadband internet connection.

Is the wireless network the cause of the performance issue?

The root cause of the performance issue could be your Wifi and not the i love broadband broadband internet connection.

You can rule out the Wifi network by simply connecting your PC directly to the i love broadband broadband router using an ethernet cable and then run the i love broadband Speedtest again.

If the speed is better when you are connected via a network cable, this shows that the problem could be with your Wifi network.

A few other things to look further into:

Are the Wireless channels that you’re using for your wireless network (SSID) overlapping with your neighbors?
Is your wireless network signal from the wireless router obstructed?
Does your performance improve when your are standing directly in-front of the i love broadband broadband router?

Who is connected to my Wi-Fi network?

Have you checked that your Wifi network password has not been hacked? Do you have an un-secured Wi-Fi network? How complex is your Wifi network password? It could be time to change it.

Others could be on your wireless network and using up all the i love broadband speed by downloading, uploading or even streaming music or videos over your i love broadband internet connection! Worse than that, they could be carrying out illegal activities over your i love broadband broadband connection.

There are 3 applications that you can utlise to scan your Wi-Fi network to see who is connected:

Microsoft Windows users can use Wireless network watcher
Apple users can use whoFi (who is on my Wifi)
WiFi troubleshooting tool WiFi Analyzer

The above apps analyse your wireless network and produce a list of the everything on your wifi.

How to check who is on your i love broadband Wifi network

Do I need a wireless booster for my i love broadband broadband?

If you find that you have Wi-Fi black spots at your house, a wireless network extender also known as a wireless Booster may be the best fix to strengthen your wireless signal to cover any coverage holes.

Cheapest Wi-Fi Signal Boosters

The wireless booster simply picks up the existing Wifi network signal just as it is starting to become weaker and re-transmits the Wifi signal to extend it’s reach.

Position the Wi-Fi network booster/extender near where your Wifi signal from your i love broadband broadband router is becoming weaker.

Place it near where your wireless network signal drops down to 2 bars. Walk around your house with a tablet to try and establish where this location is.

When did you last upgrade the i love broadband broadband router?

The i love broadband and broadband infrastructure, in general, are frequently upgraded to support new features and improve reliability as technology evolves. Always ensure that your i love broadband internet router is running on the most up to date software.

Most i love broadband internet routers allow you to carry out the software update by simply logging on the i love broadband broadband router and simply clicking a button to perform the upgrade.

If you can’t do this, contact i love broadband and they will be able to perform the upgrade for you or talk you through performing the upgrade yourself.

As well as upgrading the software, if you have had router for a long period, it’s worth talking to i love broadband to request for a router upgrade.

Is the problem outside your property (at the exchange)?

This is probably the most likely cause for i love broadband broadband performance problems in your area and is more common with broadband connections that are delivered via copper phone lines.

If you are not sure if this is applicable to you, you should contact i love broadband who will be able to run the relevant line checks to see if there is a fault on the i love broadband internet line.

Is the performance issue because of i love broadband broadband congestion?

If you’re finding that the i love broadband internet connection speed in your area is slow during certain times e.g over weekends or during the evening, then it may be due to congestion during peak hours.

What is Broadband Contention Ratio and does i love broadband have contention?

You should contact i love broadband to check your guaranteed speed.

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Test your i love broadband internet connection

After the problem has been resolved either by yourself or i love broadband, re-test the broadband connection using at least two independent Speedtests to ensure the fault is fixed:

i love broadband Internet Speedtest and troubleshooting