4theNET internet Speed Checker
Click on the “Go” button below on the Ookla Speed Test to confirm the internet speed of your 4theNET broadband connection.
Information on how to troubleshoot issues with your 4theNET broadband are in the sections below the Ookla Speed checker widget.
Not happy with Your 4theNET broadband speed?
Enter Your Postcode to have a look at alternative options to 4theNET Broadband.
We give away FREE gifts cards rewards from Amazon, Tesco, Sainsbury’s, John Lewis, Argos and other top UK retailers when you switch your broadband package with us. Enter your postcode to compare deals and claim your reward today. Don’t hesitate to contact us if you need any help or advice.
Troubleshooting 4theNET internet speed issues
Before you start troubleshooting the performance of your 4theNET internet connection, we suggest that you perform a 4theNET Internet Speedtest to confirm your current broadband speed.
It is a good idea to also confirm the guaranteed minimum download speed that you have subscribed to from 4theNET.
You can get this info by checking a 4theNET broadband bill, your 4theNET contract or by contacting 4theNET.
Possible causes of 4theNET’s slow internet performance
Is it the 4theNET internet connection that is running slow or could it be your device (PC/laptop/phone)?
You may need to consider how many apps are currently running on your device.
The performance problem could be due to the over-utilisation of your system resources i.e Memory/CPU Processor and not an issue with 4theNET’s internet connection.
If you are on a computer then you can use the task manager to check your Processor and Memory usage.
On other device, you could try restarting the device which hopefully will shut down all applications that may be hogging system resources.
Run the 4theNET Speedtest on your personal computer and your mobile to check how the speedtest results differ between the 2 devices.
Hopefully this should provide you with more info to help determine whether the problem is with your PC/Smartphone or the 4theNET internet connection.
- What exactly does the 4theNET download and upload speed mean?
- Who’s the best Broadband Service Provider in the UK?
- Five ways to improve your 4theNET Internet speed
- Simple DNS hack to improve internet browsing speed on 4theNET
Is your Wi-Fi network the cause of the performance issue?
The cause of the performance problem may be your wireless network and not the 4theNET broadband connection.
You can rule out the Wifi network by connecting your computer directly into the 4theNET broadband router using a network cable and then run the 4theNET Speedtest again.
If the speed checker result is better when you’re connected using a network cable, this proves that the issue may be with your Wi-Fi network.
Possible things to investigate:
- Are the Wireless channels that you are using for your Wifi network network (SSID) overlapping with the neighbors?
- Is the Wifi network signal from the wireless router obstructed?
- Does the performance improve when your are stood right infront of the 4theNET wireless router?
Who’s connected to my Wifi network?
Have you checked that your wireless network password has not been compromised? Do you have an un-secured Wi-Fi network? How secure is your Wifi network password? It could be time to update it.
Others could be using your wireless network and eating up all the 4theNET speed by downloading, uploading or even streaming music or videos on your 4theNET internet connection! Worse still, they may be carrying out illegal activities on your 4theNET internet connection.
Here are three apps that you can potentially utlise to analyze your wireless network to check who is connected:
- Microsoft Windows users can use Wireless network watcher
- Apple users can use whoFi (who is on my Wifi)
- WiFi scanning application WiFi Analyzer
The above applications analyse your Wifi network and display a list of the everything on your wifi.
Should I get a Wifi booster for my 4theNET broadband?
If you discover that you have Wifi coverage gaps in your property, a wireless extender aka a Wi-Fi Booster is the best solution to boost your wireless signal to cover any coverage gaps.
The Wi-Fi network booster simply picks up your existing Wi-Fi network signal just as it is starting to become weaker and re-transmits the Wi-Fi network signal to extend it’s reach.
Position the Wi-Fi network booster/extender near the position where your Wi-Fi network signal from your 4theNET internet router is starting to become weaker.
Position it near where your Wi-Fi network signal is dropping down to 2 bars. Walk around your home with a tablet to determine where this is.
When did you last upgrade the 4theNET internet router?
The 4theNET and broadband infrastructure, in general, are constantly updated to support new features and improve performance as technology evolves. Always ensure that the 4theNET broadband internet router is running the most up to date software.
The majority of 4theNET broadband routers will allow you to perform the software upgrade by simply logging into the 4theNET broadband router and simply clicking on a button to perform the update.
If you can’t do this, get in touch with 4theNET and they will do this for you or guide you through the process.
In addition to updating the software, if you have had router for a long period, it is worth talking to 4theNET to request for a router upgrade.
Is the root cause of the issue external to your home (at the exchange)?
This is probably the most common cause for 4theNET broadband performance problems in your property and it’s more common for broadband connections that are delivered using copper phone lines.
If you’re unsure if this is relevant in your case, contact 4theNET who will be able to run the relevant line tests to see if there is a problem on the 4theNET broadband line.
Is the issue because of 4theNET broadband congestion?
If you’re finding that the 4theNET internet connection speed in your area is slow during certain times i.e. weekends and evenings, then it may be due to congestion during peak hours.
You should speak to 4theNET to find out your minimum speed.
Find Best Alternatives to 4theNET Broadband
Re-testing your 4theNET internet connection
After the fault has been resolved either by yourself or 4theNET, re-test your broadband connection using at least 2 separate Speedtests to ensure the fault is resolved: