Backup Dialup internet Speed Checker
Click on the “Go” button on the Ookla Speed Check to confirm the internet speed of your Backup Dialup internet connection.
Information on how to troubleshoot issues with your Backup Dialup broadband are in the sections below the Ookla Speed checker widget.
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How to troubleshoot Backup Dialup broadband performance issues
Before you start troubleshooting the performance of your Backup Dialup broadband connection, we recommend that you run a Backup Dialup Internet Speedtest to confirm your current internet speed.
Also find out the minimum download speed that you are paying for from Backup Dialup.
You can find this information by checking your Backup Dialup broadband bill, your Backup Dialup contract or by contacting Backup Dialup.
Possible causes of Backup Dialup’s slow internet performance
Is it your Backup Dialup internet connection that is slow or is it your device (laptop/smartphone/PC)?
You may need to consider the number of apps are running on your device.
The speed issue may be due to the over-utilisation of your system resources e.g Memory/CPU Processor and as opposed to a problem with Backup Dialup’s internet connection.
If you are on a PC then you can use the task manager to see your CPU and RAM utilisation.
On other device, you could try restarting the device which hopefully should terminate all applications that may be using up your device resources.
Re-run the Backup Dialup Speedtest on your computer and your phone to check how the results compare between the 2 devices.
This should hopefully provide you with some info to help determine whether the issue lies with your device or the Backup Dialup broadband connection.
- What exactly does the Backup Dialup download and upload speed mean?
- Who’s the best Broadband Service Provider in the UK?
- Five ways to improve your Backup Dialup Internet performance
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Is the Wi-Fi network the cause of the issue?
The root cause of the performance issue may be your Wi-Fi network and not the Backup Dialup broadband connection.
You can rule out the wireless network by simply connecting your computer directly into the Backup Dialup broadband router with an ethernet cable and then run the Backup Dialup Speedtest again.
If the result improves when you’re connected via a network cable, this suggests that the problem could be with the Wi-Fi network.
A few other things to look further into:
- Are the Wireless channels that you are using for your Wifi network (SSID) overlapping with the neighbors?
- Is your wireless signal from the wireless router obstructed?
- Does the speed get better when you’re stood directly in-front of the Backup Dialup broadband router?
Exactly who’s connected to my wireless network?
Have you checked that your wireless network password has not been shared? Do you have an un-secured Wifi network? How strong is your Wifi network password? It may be time to change it.
Neighbours could be using your Wifi network and eating up all your Backup Dialup speed by downloading, uploading or even streaming music or video over your Backup Dialup internet connection! Worse than that, they could be carrying out illegal activities using your Backup Dialup broadband connection.
There are three apps to utlise to analyse your Wifi network to check who’s connected:
- Microsoft users can use Wireless network watcher
- IOS users can use whoFi (who is on my Wifi)
- wireless network scanning tool WiFi Analyzer
The above software scan your Wifi network and display a list of the devices connected.
Do I need a Wi-Fi network booster for my Backup Dialup broadband?
You may discover that there are Wi-Fi coverage gaps in your property, a wireless extender also known as a wireless Booster is the best fix to boost your Wifi signal to cover any black spots.
The Wi-Fi network booster picks up your existing wireless network signal just as it is starting to become weaker and re-transmits the Wifi signal to increase it’s reach.
Place the wireless booster near where your Wifi network signal from your Backup Dialup internet router is becoming weaker.
Place it near where your wireless signal drops down to less than two signal bars. Walk around your property with a smartphone to determine where this is.
When was the last time you upgraded the Backup Dialup internet router?
The Backup Dialup and broadband infrastructure, in general, are constantly upgraded to provide new features and improve reliability as technology evolves. Ensure that the Backup Dialup broadband router is running the most up-to-date software.
Most Backup Dialup internet routers will allow you to carry out the software upgrade by simply logging on the Backup Dialup broadband router and simply clicking on a button to perform the upgrade.
If you cannot do this, get in touch with Backup Dialup and they will perform the upgrade for you or alternatively, talk you through performing the upgrade yourself.
In addition to updating the software, if you have had router for a long period, it’s worth speaking to Backup Dialup to request for a hardware upgrade.
Is the cause of the problem outside your property (at the exchange)?
This is probably the most common cause for Backup Dialup broadband performance problems in your area and it’s more common for broadband connections that are delivered via copper phone lines.
If you’re unsure if this is applicable to you, contact Backup Dialup who will be able to conduct the relevant line tests to check if there is a issue on the Backup Dialup internet connection.
Is it because of Backup Dialup Internet congestion?
If you’re finding that the Backup Dialup internet connection speed in your area is slow during certain periods e.g weekends and during the evening, it may be because of congestion during peak hours.
You should speak to Backup Dialup to check your minimum speed.
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Test your Backup Dialup broadband connection
After the fault has been fixed either by yourself or Backup Dialup, re-test your broadband connection using at least 2 independent Speedtests to ensure the fault is resolved: