Broadbandwherever internet Speed test

Click on the “Go” button below on the Ookla Speed Check to see the internet speed of your Broadbandwherever internet connection.

Details on how to fix problems with your Broadbandwherever internet connection can be found below.

Unhappy with Your Broadbandwherever broadband service?

Enter Your Postcode to have a look at alternative options to Broadbandwherever Broadband.

You deserve a completely unbiased look at the UK broadband market. Our growing database gives you a clear view of every Internet Service Provider available in your area. We list everything from the large national brands to the fastest local networks. We focus entirely on helping you find the best broadband package available in your area. We also add Gift cards to specific packages.

Loading the latest broadband deals in your area...

Back to the Top of the Page

Troubleshooting Broadbandwherever internet speed problems

Before you start troubleshooting the performance of your Broadbandwherever internet connection, we recommend that you run a Broadbandwherever Internet Speedtest to confirm your current internet speed.

You may also want to find out the minimum download speed that you are paying for from Broadbandwherever.

You can find this info by checking a Broadbandwherever broadband bill, your Broadbandwherever contract or by contacting Broadbandwherever.

Potential causes of Broadbandwherever’s slow internet performance

Is it your Broadbandwherever broadband that is running slow or could it be your device (PC/laptop/phone)?

You may need to consider the number of applications are running on your device.

The speed problem may be due to over-utilization of your device’s resources e.g RAM/CPU and not an issue with Broadbandwherever’s internet connection.

If you are on a PC then you can use the task manager to check your Processor and RAM usage.

On any other device, you should try rebooting the device which hopefully should shut down all programs that may have been using up system resources.

Re-run the Broadbandwherever Speedtest on your computer and your mobile to check how the speedtest results compare between the two devices.

Hopefully this should provide you with some info to help determine if the issue is with your PC/Smartphone or the Broadbandwherever internet connection.

Is the Wifi network the issue?

The root cause of the performance problem may be your wireless network and not the Broadbandwherever broadband connection.

You could rule out the Wifi network by connecting your PC directly to the Broadbandwherever broadband router using a network cable and run the Broadbandwherever Speed checker again.

If the result is better when you’re connected using a network cable, this shows that the issue could be with the Wifi.

A few other things to investigate:

Are the Wireless channels that you’re using for your Wi-Fi network network (SSID) overlapping with your neighbours?
Is your wireless signal from the internet router obstructed?
Does your speed improve when your are standing directly infront of the Broadbandwherever wireless router?

Who’s connected to my Wifi network?

Have you checked that your Wi-Fi network password has not been compromised? Do you have an un-secured wireless network? How complex is your Wifi network password? It may be time to update it.

Others could be on your wireless network and eating up all the Broadbandwherever speed by downloading, uploading or even streaming music or videos over your Broadbandwherever internet connection! Worse than that, they may be carrying out illegal activities over your Broadbandwherever internet connection.

There are three apps that you can utlise to analyse your Wi-Fi network to check who’s connected:

Microsoft Windows users can use Wireless network watcher
MAC users can use whoFi (who is on my Wifi)
Wireless scanning application WiFi Analyzer

The above apps scan your Wifi network and display a list of the everything on your wifi.

How to check who’s on your Broadbandwherever wireless network

Do I need a Wifi booster for my Broadbandwherever broadband?

You may discover that there are Wifi coverage holes at your house, a wireless extender also known as a wireless Booster is the best solution to boost your Wi-Fi signal to cover any coverage holes.

Cheapest Wifi Signal Boosters

The wireless network booster picks up your existing Wifi network signal just as it is becoming weaker and re-transmits the Wifi signal to increase it’s reach.

Position the Wi-Fi network extender near the position where your Wifi network signal from your Broadbandwherever internet router is becoming weaker.

Place it approximately where your Wifi signal is dropping down to 2 bars. Walk around your property with a tablet to determine where this is.

When did you last upgrade the Broadbandwherever broadband router?

The Broadbandwherever and broadband infrastructure, in general, are frequently upgraded to support new features and improve performance as technology evolves. Always ensure that the Broadbandwherever broadband internet router is running the latest software.

The majority of Broadbandwherever broadband routers allow you to carry out the software upgrade by logging into the Broadbandwherever broadband router and simply clicking a button to perform the upgrade.

If you cannot do this, get in touch with Broadbandwherever and they will do this for you or talk you through performing the upgrade yourself.

As well as updating the software, if you have had the same hardware for a long period, it is worth talking to Broadbandwherever to request for a hardware upgrade.

Is the root cause of the issue outside your property (at the exchange)?

This is probably the most likely reason for Broadbandwherever broadband performance issues in your area and is more common with internet broadband connections that are delivered using copper phone lines.

If you are unsure if this is applicable to you, contact Broadbandwherever who will be able to carry out the relevant line checks to check if there is a fault on the Broadbandwherever broadband connection.

Is it because of Broadbandwherever broadband congestion?

If you are finding that the Broadbandwherever broadband connection speed in your area is slow during certain periods e.g over weekends or during the evening, then it may be because of congestion during peak times.

What is Broadband Contention Ratio and does Broadbandwherever have contention?

You should speak to Broadbandwherever to find out your guaranteed speed.

Find Best Alternatives to Broadbandwherever Broadband

Re-testing your Broadbandwherever broadband connection

After the problem has been fixed either by yourself or Broadbandwherever, retest the broadband connection using at least 2 separate Speedtests to ensure the fault is fixed:

Broadbandwherever Broadband Speed Checker and troubleshooting