 CCS LEEDS internet Speed test
Simply click on the “Go” button on the Ookla Speed Check to test the internet speed of your CCS LEEDS broadband connection.
Details on how to troubleshoot problems with your CCS LEEDS internet connection are in the sections below.
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Troubleshooting CCS LEEDS internet speed issues
Before you begin troubleshooting the performance of your CCS LEEDS internet connection, we recommend that you perform a CCS LEEDS Broadband Speedtest to measure your current internet speed.
It is a good idea to also find out the minimum download speed that you on your broadband package from CCS LEEDS.
You can get this info by checking a CCS LEEDS broadband bill, your CCS LEEDS contract or by contacting CCS LEEDS.
Possible causes of CCS LEEDS’s slow broadband speed
Is it your CCS LEEDS broadband that is running slow or is it your device (PC/laptop/phone)?
You may need to check the number of applications are running on your device.
The performance problem could be due to over-utilisation of your system resources i.e RAM/CPU and as opposed to a problem with CCS LEEDS’s internet connection.
If you are on a laptop then you may use the task manager to see your CPU and RAM utilization.
On other device, you could try restarting the device which hopefully should kill all apps that may have been hogging your systems resources.
Re-run the CCS LEEDS Speedtest on your personal computer and your mobile to check how the speedtest results differ between the two devices.
Hopefully this should provide you with some information to help determine if the problem is with your device or the CCS LEEDS broadband connection.
- What does the CCS LEEDS download and upload speed mean?
- Who is the best Broadband Service Provider in the UK?
- Five ways to improve your CCS LEEDS broadband speed
- DNS tip to improve internet browsing speed on CCS LEEDS
Is the Wi-Fi network the cause of the issue?
The cause of the performance issue could be your Wifi and not the CCS LEEDS broadband connection.
You can rule out the Wifi network by connecting your computer directly to the CCS LEEDS broadband router with an ethernet cable and run the CCS LEEDS Speedtest again.
If the performance is better when you’re connected via an ethernet cable, this indicates that the issue could be with your Wifi.
A few other things to look further into:
- Are the Wireless channels that you are using for your wireless network (SSID) overlapping with the neighbors?
- Is your Wifi network signal from the internet router obstructed?
- Does your speed improve when your are standing right infront of the CCS LEEDS broadband router?
Exactly who’s connected to my wireless network?
Have you checked that your Wi-Fi network password has not been hacked? Do you have an un-secured wireless network? How strong is your Wi-Fi network password? It could be time to change it.
Neighbors could be on your Wifi network and eating up all the CCS LEEDS bandwidth by downloading, uploading or even streaming music or videos over your CCS LEEDS internet connection! Worse than that, they may be carrying out illegal activities on your CCS LEEDS internet connection.
Here are three applications that you can use to scan your Wi-Fi network to check who is connected:
- Microsoft users can use Wireless network watcher
- MAC users can use whoFi (who is on my Wifi)
- wifi network troubleshooting application WiFi Analyzer
The above software scan your wireless network and show you a list of the connected devices.
Do I need a wireless booster for my CCS LEEDS broadband?
If you discover that you have Wi-Fi coverage holes at your home, a Wi-Fi network extender aka a Wifi Booster may be the best solution to boost your Wifi signal to cover any black spots.
The wireless booster picks up the existing Wifi network signal just as it is becoming weaker and re-transmits the Wifi signal to increase it’s reach.
Place the Wifi network extender near the position where your wireless signal from your CCS LEEDS internet router is starting to become weaker.
Place it approximately where your wireless signal drops down to less than 2 bars. Walk around your home with a smartphone to determine where this location is.
When was the last time you upgraded the CCS LEEDS broadband router?
The CCS LEEDS and broadband infrastructure, in general, are frequently upgraded to support new features and improve reliability as technology evolves. Always ensure that your CCS LEEDS broadband router is running the most up-to-date software.
The majority of CCS LEEDS internet routers allow you to perform the software update by logging into the CCS LEEDS broadband router and simply clicking on a button to do the update.
If you can’t do this, contact CCS LEEDS and they will be able to do this for you or guide you through performing the upgrade yourself.
As well as upgrading the software, if you have had the same hardware for a long time, it is worth speaking to CCS LEEDS to ask for a hardware upgrade.
Is the issue outside your property (at the exchange)?
This is probably the most likely cause for CCS LEEDS broadband performance problems in your property and it’s more common for broadband connections that are delivered via phone lines.
If you’re not sure if this is applicable to you, you should contact CCS LEEDS who will be able to conduct the appropriate connection checks to check if there is a fault on the CCS LEEDS internet connection.
Is the performance issue because of CCS LEEDS broadband congestion?
If you’re finding that the CCS LEEDS internet connection speed in your area is slows down during certain times i.e. over weekends and evenings, then it may be because of congestion during peak times.
You should speak to CCS LEEDS to find out your minimum speed.
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Re-testing your CCS LEEDS internet connection
After the fault has been fixed either by yourself or CCS LEEDS, re-test your internet connection using at least two separate Speedtests to ensure the issue is resolved: