CharityTalk Broadband Speedtest and troubleshooting
CharityTalk broadband Speed test
Click on the “Go” button below on the Ookla Speed Checker to check the broadband speed of your CharityTalk broadband connection.
Details on how to fix problems with your CharityTalk broadband are in the sections below.
Unhappy with Your CharityTalk internet connection?
Enter Your Postcode to review alternatives to CharityTalk Broadband.
You deserve a completely unbiased look at the UK broadband market. Our broadband comparison database gives you a completely of every Internet Service Provider available in your area. We list every option from the giant brands to the fastest local networks. We focus entirely on helping you find the absolute broadband deal available in your area. We also add Gift cards to specific broadband packages.
Loading the latest broadband deals in your area...
Troubleshooting CharityTalk broadband speed problems
Before you begin troubleshooting the performance of your CharityTalk broadband connection, we suggest that you perform a CharityTalk Broadband Speed Test to confirm your current internet speed.
You may also want to confirm the minimum download speed that you have subscribed to from CharityTalk.
You can find this info by checking a CharityTalk broadband bill, your CharityTalk contract or by contacting CharityTalk.
Likely causes of CharityTalk’s slow internet performance
Is it the CharityTalk broadband that is slow or could it be your device (PC/laptop/phone)?
You may need to check the number of applications are currently running on your device.
The performance problem could be due to over-utilisation of your device’s resources i.e RAM/CPU Processor and not an issue with CharityTalk’s internet connection.
If you are on a laptop then you may use the task manager to check your CPU and Memory usage.
On other device, you should try rebooting the device which should hopefully terminate all applications that may have been hogging your device resources.
Re-run the CharityTalk Speed test on your computer and your mobile to check how the results compare between the two devices.
This should hopefully give you some info to work with in terms of whether the issue is with your PC/Smartphone or the CharityTalk internet connection.
- What does the CharityTalk download and upload speed mean?
- Who’s the best Internet Service Provider in the UK?
- Five tips to improve your CharityTalk broadband speed
- Simple DNS hack to speed up internet browsing speed on CharityTalk
Is your wireless the cause of the slowness?
The cause of the performance issue may be your internal Wifi network and not the CharityTalk internet connection.
You could rule out the Wifi network by simply connecting your computer directly to the CharityTalk broadband router using an ethernet cable and run the CharityTalk Speed test again.
If the result is better when you are connected by an ethernet cable, this suggests that the issue could be with the wireless network.
Possible things to look further into:
- Are the WiFi channels that you’re using for your Wifi network (SSID) overlapping with your neighbours?
- Is your Wi-Fi network signal from the wireless router obstructed?
- Does the performance get better when your are standing directly in-front of the CharityTalk wireless router?
Who’s connected to my Wi-Fi network?
Have you checked that your Wi-Fi network password has not been shared? Do you have an open Wi-Fi network? How strong is your wireless network password? It may be time to update it.
Others could be using your Wifi network and eating up all the CharityTalk speed by downloading, uploading or even streaming music or videos on your CharityTalk broadband connection! Worse still, they could be carrying out illegal activities on your CharityTalk broadband connection.
There are 3 applications to use to analyse your Wifi network to check who is connected:
- Windows users can use Wireless network watcher
- IOS users can use whoFi (who is on my Wifi)
- Wireless scanning tool WiFi Analyzer
The above applications scan your Wifi network and produce a list of the devices connected.
Should I get a Wifi network booster for my CharityTalk broadband?
You may discover that there are Wifi coverage gaps in your home, a Wi-Fi network extender also known as a Wi-Fi Booster is the best solution to increase your Wi-Fi signal to cover any coverage holes.
The Wi-Fi network booster picks up the existing wireless signal just as it is starting to become weaker and re-transmits the Wifi network signal to extend it’s reach.
Position the Wi-Fi network booster/extender near the position where your Wifi signal from your CharityTalk broadband router is starting to become weaker.
Place it near where your Wifi network signal drops down to less than 2 signal bars. Walk around your property with a smartphone to find where this is.
https://youtube.com/watch?v=hbqkVwQwqQc
When was the last time you upgraded the CharityTalk internet router?
The CharityTalk and broadband infrastructure, in general, are frequently updated to provide new features and improve performance as technology evolves. Ensure that your CharityTalk broadband internet router is running the most up to date software.
The majority of CharityTalk internet routers allow you to perform the software update by simply logging on the CharityTalk broadband router and simply clicking on a button to perform the upgrade.
If you cannot do this, get in touch with CharityTalk and they will perform the upgrade for you or guide you through the process.
In addition to upgrading the software, if you have had hardware for a long time, it may be worth speaking to CharityTalk to request for a router upgrade.
Is the cause of the problem outside your property (at the exchange)?
This is probably the most likely reason for CharityTalk broadband performance problems in your property and is more common with broadband connections that are delivered via copper phone lines.
If you are not sure if this is applicable to you, contact CharityTalk who should be able to carry out the relevant line tests to check if there is a problem on the CharityTalk broadband connection.
Is the performance issue due to CharityTalk broadband congestion?
If you are finding that the CharityTalk broadband connection speed in your area is slow during certain periods e.g weekends and evenings, then it may be because of congestion during peak hours.
You should speak to CharityTalk to find out your guaranteed speed.
Find Best Alternatives to CharityTalk Broadband
Re-testing your CharityTalk internet connection
After the fault has been fixed either by yourself or CharityTalk, retest your internet connection using at least 2 independent Speedtests to ensure the fault is resolved: