CHC Solutions Broadband Speed Checker and troubleshooting

 CHC Solutions broadband Speed Checker

Click on the “Go” button on the Ookla Speed Checker to confirm the speed of your CHC Solutions broadband connection.

Information on how to fix issues with your CHC Solutions broadband can be below.

For a more accurate reading, run the Speedtest twice

How to troubleshoot CHC Solutions broadband internet speed

CHC Solutions Internet speed test - Slow Internet speedBefore you start troubleshooting the speed of your CHC Solutions internet connection, you firstly need to run the CHC Solutions Internet Broadband speedtest and also confirm what Upload and Download speed you are paying for.

You can get this info by checking a CHC Solutions bill or contact CHC Solutions to confirm this info.

Common causes of CHC Solutions slow internet performance

Is it the CHC Solutions broadband that is slow or is it your device (PC/laptop/phone)?

You need to consider how many apps are concurrently running on your device that could be using your system resources (mainly RAM memory and CPU) and/or your CHC Solutions internet bandwidth.

If you are on a laptop then you may use the task manager to check your CPU and memory utilisation.

On any other device you could try rebooting the device which should hopefully shut down all programs that may have been running in the background.

Re-run the CHC Solutions speed test on your PC and your mobile phone to see how the speedtest results compare between the 2 devices.

This should hopefully provide you with some info to work with in terms of whether the problem lies with your device or the CHC Solutions broadband connection.

Is your Wi-Fi network connection the problem?

The cause of the problem could be your wireless network connection and not the CHC Solutions broadband internet connection.

You can rule out the Wifi network being the cause of the issue by connecting your computer directly into the CHC Solutions broadband router using an ethernet cable and run the CHC Solutions speed checker again.

If performance is better when you’re connected by a network cable then this proves that the problem could be with your wireless connection setup.

Possible things to check are:

  • Are the WiFi channels you’re using for your wireless network network (SSID) overlapping with your neighbors?
  • Could the Wifi network signal from the router be obstructed?
  • Does your performance improve when you’re standing directly infront of the CHC Solutions broadband or wireless router?
Best UK Broadband Deals this Month


Who is connected to my Wi-Fi network?

Have you checked that your Wifi network password has not been compromised? Do you have an un-secured Guest Wifi network?

Neighbors could be on your wirelessi network and using up all the CHC Solutions bandwidth downloading/uploading or even streaming netflix! Worse still, they could be carrying out illegal activities which will all lead to your connection.

There are 2 apps that you can use to scan your Wi-Fi network to check who is connected:

Both apps will scan your Wi-Fi network and show you a list of the connected devices.

Check out this tutorial on how to use both applications

Do I need a Wifi Booster for my CHC Solutions broadband?

If you find that you have wireless black holes in your house, then a Wifi extender aka a wireless Booster is the fix to boost your signal. They are readily available online from around £15.

The wireless network booster simply picks up your existing Wi-Fi network signal as it is becoming weak and then re-transmits the Wifi signal at a more stronger rate to extend it’s coverage.

Place the Wifi booster/extender where your wireless signal from the CHC Solutions broadband router is becoming weak.  Approxiametly where your wireless network signal drops down to two bars. Use your mobile phone to determine where this is.

When was the last time you upgraded your CHC Solutions broadband router?

The CHC Solutions and openreach infrastructure is constantly being upgraded to support new features (some customer facing and others internal).  Ensure that the CHC Solutions broadband router has the most up to date software.

The majority of CHC Solutions broadband routers allow you to perform the software update by logging on the CHC Solutions broadband router and simply clicking a button to perform the upgrade.

If you cannot do this, contact CHC Solutions and they will be able to either do this for you or talk you through how to do it depending on the CHC Solutions router model you have.

In addition to updating the software, if you have had the same router for a long period, it is worth speaking to CHC Solutions to request for a hardware upgrade.

Is the problem external (at the exchange)?

This is probably the most common reason for CHC Solutions broadband performance issue in your area and it’s more common with internet broadband connections that are delivered via phone lines.

If you are not sure if this is applicable to you, you should contact CHC Solutions who will be able to run the appropriate connection tests to see if there is a problem on the CHC Solutions broadband line.

Is it due to CHC Solutions Internet congestion?

If you’re finding that the CHC Solutions internet connection speed in your area is slow during certain times i.e. weekends and during the evening, it may be due to congestion during peak times.

You should contact your CHC Solutions to find out if the service you subscribed to has a minimum speed or is  a contended ‘first come first serve’ service with no minimum speed guaranteed.

Finding a better Service Provider


Re-testing your CHC Solutions broadband connection

After the issue has been fixed either by yourself or CHC Solutions, re-test your internet connection using  at least 2 independent speedtests such as the one here and Ookla internet speedtester to ensure the problem is fixed.

How useful was this page?

Click on a star to rate it.

Average rating 4.2 / 5. Vote count: 8654

Be the first to rate this page.

We're sorry that this page was not useful for you.

Help us improve the information on the page.

Tell us how we can improve this page?