 Connect4Free broadband Speed test
Simply click on the “Go” button below on the Ookla Speed Check to confirm the internet speed of your Connect4Free broadband connection.
Details on how to fix issues with your Connect4Free internet connection can be found below the Ookla Speed checker widget.
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How to troubleshoot Connect4Free broadband speed problems
Before starting to troubleshoot the performance of your Connect4Free internet connection, we recommend that you run a Connect4Free Broadband Speed Test to confirm your current internet speed.
It is a good idea to also find out the guaranteed minimum download speed that you on your broadband package from Connect4Free.
You can find this information by checking a Connect4Free broadband bill, your Connect4Free contract or by contacting Connect4Free.
Potential causes of Connect4Free’s slow broadband speed
Is it your Connect4Free internet connection that is slow or could it be your device (PC/laptop/phone)?
You need to check the number of applications are running on your device.
The speed issue could be due to over-utilization of your system resources i.e RAM/memory/CPU Processor and not a problem with Connect4Free’s internet connection.
If you’re on a laptop then you may use the task manager to see your Processor and Memory utilisation.
On other device, you could try restarting the device which hopefully should kill all programs that may have been using up your device resources.
Run the Connect4Free Speed checker on your PC and your mobile to see how the speedtest results differ between the two devices.
Hopefully this should give you some information to work with in terms of if the problem lies with your device or the Connect4Free internet connection.
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Is your wireless the problem?
The root cause of the performance problem may be your Wifi network and not the Connect4Free broadband internet connection.
You can rule out the wireless by connecting your PC directly to the Connect4Free broadband router with a network cable and then run the Connect4Free Speed checker again.
If the speed test result improves when you’re connected using a network cable, this indicates that the issue could be with your Wi-Fi network.
Possible things to investigate:
- Are the Wireless channels that you’re using for your wireless network network (SSID) overlapping with the neighbors?
- Is your Wifi network signal from the broadband router obstructed?
- Does your performance get better when you’re stood directly infront of the Connect4Free internet router?
Who is connected to my wireless network?
Have you checked that your Wi-Fi network password has not been compromised? Do you have an open Wifi network? How secure is your wireless network password? It may be time to update it.
Neighbors could be using your wireless network and using up all the Connect4Free speed by downloading, uploading or even streaming music or video on your Connect4Free internet connection! Worse than that, they could be conducting illegal activities over your Connect4Free internet connection.
Here are 3 apps to use to analyse your Wifi network to check who is connected:
- Microsoft Windows users can use Wireless network watcher
- MAC users can use whoFi (who is on my Wifi)
- Wireless scanning tool WiFi Analyzer
The above applications analyse your wireless network and display a list of the everything on your wifi.
Do I need a Wifi network booster for my Connect4Free broadband?
If you discover that you have Wi-Fi coverage holes at your property, a Wifi network extender aka a Wi-Fi Booster is the best solution to increase your Wi-Fi signal to cover any coverage gaps.
The Wi-Fi network booster picks up your existing Wifi signal just as it is starting to become weaker and re-transmits the wireless signal to extend it’s coverage.
Place the Wifi network booster where your wireless network signal from your Connect4Free broadband router is starting to become weaker.
Place it approximately where your Wifi network signal drops down to less than two signal bars. Walk around your property with a mobile phone to determine where this location is.
When did you last upgrade the Connect4Free broadband router?
The Connect4Free and broadband infrastructure, in general, are constantly upgraded to support new features and improve performance as technology evolves. Always ensure that the Connect4Free broadband router is running the most up-to-date software.
The majority of Connect4Free internet routers will allow you to perform the software update by logging on the Connect4Free broadband router and simply clicking on a button to do the update.
If you can’t do this, contact Connect4Free and they will be able to perform the upgrade for you or alternatively, talk you through the process.
As well as upgrading the software, if you have had hardware for a long period, it’s probably worth speaking to Connect4Free to ask for a hardware upgrade.
Is the root cause of the issue external to your home (at the exchange)?
This is probably the most likely cause for Connect4Free broadband performance problems in your home and is more common for internet broadband connections that are delivered through copper phone lines.
If you are not sure if this is relevant in your case, contact Connect4Free who will be able to run the appropriate connection tests to check if there is a issue on the Connect4Free broadband connection.
Is the performance issue due to Connect4Free broadband congestion?
If you are finding that the Connect4Free broadband connection speed in your area is slow during certain times i.e. weekends or during the evening, it may be due to congestion during peak hours.
You should speak to Connect4Free to find out your minimum speed.
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Re-testing your Connect4Free broadband connection
After the problem has been fixed either by yourself or Connect4Free, retest the broadband connection using at least 2 separate Speedtests to ensure the issue is fixed: