Cotswold Wireless Internet Speedtest and troubleshooting

 Cotswold Wireless broadband Speed Checker

Click on the “Go” button on the Ookla Speed test to confirm the speed of your Cotswold Wireless internet connection.

Information on how to troubleshoot issues with your Cotswold Wireless broadband can be below.

For a more accurate reading, run the Speedtest twice

Troubleshooting Cotswold Wireless broadband internet speed

Cotswold Wireless Internet speedtest - Slow broadband speedBefore starting to troubleshoot the speed of your Cotswold Wireless internet connection, you need to run the Cotswold Wireless Internet Broadband speedtest and also confirm the exact Upload and Download speed you have subscribed to.

You can get this info by checking a Cotswold Wireless bill or contact Cotswold Wireless to confirm this information.

Likely causes of Cotswold Wireless slow internet performance

Is it the Cotswold Wireless broadband that is slow or is it your device (PC/laptop/phone)?

You need to check how many apps are concurrently running on your device that could be utilizing your system resources (mainly RAM memory and CPU) and/or your Cotswold Wireless internet bandwidth.

If you are on a laptop then you can use the task manager to see your CPU and RAM utilisation.

On any other device you should try restarting the device which should hopefully kill all applications that may have been running in the background.

Re-run the Cotswold Wireless speed checker on your PC and your phone to see how the speedtest results compare between the two devices.

This should hopefully give you some information to work with in terms of whether the problem lies with your device or the Cotswold Wireless internet connection.

Is your Wi-Fi network connection the problem?

The cause of the issue could be your Wifi connection and not the Cotswold Wireless broadband internet connection.

You could rule out the Wifi network network being the cause of the problem by connecting your computer directly into the Cotswold Wireless broadband router using a network cable and run the Cotswold Wireless speedtest again.

If the speed improves when you’re connected using a network cable then this proves that the problem may be with the Wi-Fi network connection setup.

Possible things to check are:

  • Are the Wireless channels you’re using for your Wifi network (SSID) overlapping with your neighbors?
  • Could the Wifi network signal from the router be obstructed?
  • Does the performance improve when you’re stood directly in-front of the Cotswold Wireless broadband or wireless router?
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Who is connected to my wireless network?

Have you checked that your wireless network password has not been compromised? Do you have an open Guest Wi-Fi network?

Neighbors could be on your wirelessi network and eating up all the Cotswold Wireless bandwidth downloading/uploading or even streaming netflix! Worse still, they could be carrying out illegal activities which will all point to your connection.

There are 2 applications that you can use to scan your Wifi network to check who is connected:

Both applications will scan your Wi-Fi network and show you a list of the connected devices.

Check out this tutorial on how to use both applications

Do I need a Wifi network Booster for my Cotswold Wireless broadband?

If you find that you have wireless black holes in your home, then a Wifi extender aka a Wifi Booster is the solution to boost your signal. They are readily available online from around £15.

The Wifi network booster simply picks up your existing wireless signal just as it is starting to become weak and then re-transmits the Wifi signal at a more stronger rate to extend it’s coverage.

Place the Wi-Fi network booster/extender where your wireless network signal from the Cotswold Wireless broadband router is starting to become weak.  Approxiametly where your Wifi network signal drops down to 2 bars. Use your mobile phone to determine where this is.

When was the last time you upgraded your Cotswold Wireless broadband router?

The Cotswold Wireless and openreach infrastructure is constantly being upgraded to support new features (some customer facing and others internal).  Always ensure that the Cotswold Wireless broadband router has the most up to date software.

Most Cotswold Wireless broadband routers allow you to perform the software update by logging into the Cotswold Wireless broadband router and simply clicking a button to do the update.

If you cannot do this, contact Cotswold Wireless and they are able to either do this for you or guide you through how to do it depending on the Cotswold Wireless router model you have.

As well as upgrading the software, if you have had the same hardware for a long period, it’s worth speaking to Cotswold Wireless to request for a hardware upgrade.

Is the issue external (at the exchange)?

This is probably the most common reason for Cotswold Wireless broadband performance problem in your area and it’s more common with internet broadband connections that are delivered using phone lines.

If you’re unsure if this is applicable to you, you should contact Cotswold Wireless who should be able to run the appropriate connection tests to see if there is a issue on the Cotswold Wireless broadband line.

Is it due to Cotswold Wireless Internet congestion?

If you’re finding that the Cotswold Wireless internet connection speed in your area is slow during certain periods e.g weekends and during the evening, it may be due to congestion during peak times.

You should contact your Cotswold Wireless to understand if the service you subscribed to has a minimum speed or is  a contended ‘first come first serve’ service with no minimum speed guaranteed.

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Re-testing your Cotswold Wireless broadband connection

After the fault has been resolved either by yourself or Cotswold Wireless, re-test the internet connection using  at least 2 independent speedtests such as the one here and Ookla internet speedtester to ensure the issue is resolved.

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