County Wifi Internet Speed test and troubleshooting

 County Wifi internet Speed test

Click on the “Go” button below on the Ookla Speed Test to confirm the internet speed of your County Wifi broadband connection.

Information on how to fix issues with your County Wifi broadband can be found below.

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How to troubleshoot County Wifi broadband performance problems

County Wifi Internet speed test - Slow Internet speed

Before you start troubleshooting the speed of your County Wifi internet connection, we suggest that you run a County Wifi Internet Speedtest to benchmark your current connection speed.

It is also a good idea find out the minimum download speed that you are paying for from County Wifi.

You can find this info by checking a County Wifi broadband bill, your County Wifi contract or by contacting County Wifi.

Possible causes of County Wifi’s slow broadband speed

Is it your County Wifi broadband that is running slow or could it be your device (PC/laptop/phone)?

You may need to consider how many applications are running on your device.

The performance issue could be due to the over-utilization of your system resources e.g RAM/memory/CPU Processor and as opposed to an issue with County Wifi’s broadband connection.

If you are on a computer then you can use the task manager to see your CPU and Memory usage.

On any other device, you should try rebooting the device which should hopefully shut down all programs that may have been hogging your systems resources.

Re-run the County Wifi Speed checker on your personal computer and your mobile phone to check how the speed test results compare between the two devices.

This should hopefully provide you with more information to work with in terms of if the problem is with your PC/Smartphone or the County Wifi broadband connection.

Is the Wifi network the cause of the issue?

The root cause of the performance issue could be your internal Wifi network as opposed to the County Wifi broadband internet connection.

You can rule out the Wifi network by connecting your PC directly to the County Wifi broadband router using a network cable and run the County Wifi Speed checker again.

If the result improves when you are connected using an ethernet cable, this suggests that the problem could be with the Wifi network.

A few other things to investigate:

  • Are the Wireless channels that you are using for your wireless network (SSID) overlapping with the neighbors?
  • Is your Wifi signal from the wireless router obstructed?
  • Does the performance get better when your are standing directly in-front of the County Wifi internet router?

Who’s connected to my wireless network?

Have you checked that your wireless network password has not been compromised? Do you have an open Wi-Fi network? How secure is your Wifi network password? It could be time to update it.

Others could be on your wireless network and eating up all the County Wifi speed by downloading, uploading or even streaming music or videos on your County Wifi internet connection! Worse than that, they could be conducting illegal activities over your County Wifi broadband connection.

County Wifi wireless not working

Here are 3 applications that you can potentially utlise to analyse your wireless network to check who’s connected:

The above software will scan your Wi-Fi network and produce a list of the connected devices.

Should I get a Wifi booster for my County Wifi broadband?

If you discover that there are wireless black holes at your house, a wireless extender aka a wireless Booster is the best solution to increase your Wi-Fi signal to cover any black holes.

The Wi-Fi network extender picks up your existing wireless network signal as it is starting to become weaker and re-transmits the Wi-Fi network signal to increase it’s reach.

Position the wireless booster/extender near where your wireless signal from your County Wifi internet router is becoming weaker.

Position it approximately where your Wifi signal drops down to less than two signal bars. Walk around your house with a tablet to try and establish where this is.

When did you last upgrade the County Wifi broadband router?

County Wifi broadband router upgrade

The County Wifi and broadband infrastructure, in general, are constantly updated to provide new features and improve reliability as technology evolves.  Always ensure that the County Wifi internet router is running on the most up to date software.

Most County Wifi internet routers allow you to carry out the software upgrade by simply logging into the County Wifi broadband router and simply clicking on a button to start the update.

If you can’t do this, contact County Wifi and they will do this for you or guide you through the process.

As well as upgrading the software, if you have had hardware for a long period, it’s worth speaking to County Wifi to ask for a router upgrade.

Is the issue outside your property (at the exchange)?

This is probably the most likely reason for County Wifi broadband performance issues in your home and is more common with internet broadband connections that are delivered using copper phone lines.

If you’re unsure if this is applicable to you, you should contact County Wifi who should be able to conduct the relevant connection checks to see if there is a issue on the County Wifi internet line.

Is the issue due to County Wifi Internet congestion?

If you’re finding that the County Wifi broadband connection speed in your area is slow during certain times e.g weekends and during the evening, it may be due to congestion during peak hours.

You should contact County Wifi to check your guaranteed speed.

Find Best Alternatives to County Wifi Broadband

 

Re-testing your County Wifi internet connection

After the problem has been fixed either by yourself or County Wifi, re-test your broadband connection using  at least 2 independent Speedtests to ensure the issue is fixed:

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