Daisy Group internet Speed Checker
Simply click on the “Go” button below on the Ookla Speed Check to see the internet speed of your Daisy Group broadband connection.
Details on how to troubleshoot problems with your Daisy Group broadband can be found below the Ookla Speed checker widget.
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How to troubleshoot Daisy Group internet speed issues
Before starting to troubleshoot the performance of your Daisy Group internet connection, we recommend that you run a Daisy Group Broadband Speed Test to measure your current connection speed.
It is a good idea to also find out the guaranteed minimum download speed you on your broadband package from Daisy Group.
You can find this info by checking a Daisy Group broadband bill, your Daisy Group contract or by contacting Daisy Group.
Probable causes of Daisy Group’s slow internet speed
Is it your Daisy Group broadband that is running slow or is it your device (PC/laptop/phone)?
You may need to check how many applications are running on your device.
The speed issue may be due to the over-utilization of your device’s resources e.g Memory/CPU Processor and not an issue with Daisy Group’s internet connection.
If you are on a computer then you may use the task manager to check your Processor and Memory usage.
On any other device, you could try rebooting the device which should hopefully kill all applications that may be hogging your device resources.
Run the Daisy Group Speed test on your personal computer and your mobile phone to see how the speedtest results compare between the 2 devices.
This should hopefully provide you with some information to work with in terms of whether the issue is with your device or the Daisy Group broadband connection.
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Is your wireless network the problem?
The root cause of the performance issue may be your Wi-Fi network and not the Daisy Group internet connection.
You could rule out the Wifi network by connecting your computer directly into the Daisy Group broadband router using a network cable and run the Daisy Group Speed checker again.
If the performance improves when you’re connected using an ethernet cable, this indicates that the issue could be with your Wifi.
Possible things to look further into:
- Are the WiFi channels that you are using for your Wi-Fi network network (SSID) overlapping with the neighbours?
- Is your Wifi network signal from the internet router obstructed?
- Does the speed get better when your are standing directly infront of the Daisy Group internet router?
Who’s connected to my Wifi network?
Have you checked that your Wi-Fi network password has not been compromised? Do you have an un-secured Wi-Fi network? How secure is your wireless network password? It could be time to update it.
Others could be on your Wi-Fi network and using up all the Daisy Group bandwidth by downloading, uploading or even streaming music or videos on your Daisy Group internet connection! Worse than that, they could be carrying out illegal activities on your Daisy Group broadband connection.
Here are three apps to utlise to scan your wireless network to see who is connected:
- Microsoft Windows users can use Wireless network watcher
- Apple users can use whoFi (who is on my Wifi)
- WiFi scanning tool WiFi Analyzer
The above applications will scan your wireless network and show you a list of the connected devices.
Do I need a Wi-Fi network booster for my Daisy Group broadband?
You may discover that there are Wi-Fi black spots at your property, a wireless extender aka a Wi-Fi Booster may be the best fix to boost your wireless signal to cover any black spots.
The Wi-Fi network booster picks up the existing wireless signal as it is becoming weaker and re-transmits the Wifi network signal to extend it’s reach.
Position the Wifi network extender where your wireless signal from your Daisy Group broadband router is starting to become weaker.
Position it approximately where your Wi-Fi network signal is dropping down to two bars. Walk around your house with a mobile phone to try and establish where this location is.
When did you last upgrade the Daisy Group internet router?
The Daisy Group and broadband infrastructure, in general, are frequently updated to support new features and improve reliability as technology evolves. Always ensure that your Daisy Group broadband router is running on the most up to date software.
The majority of Daisy Group internet routers allow you to carry out the software upgrade by simply logging into the Daisy Group broadband router and simply clicking a button to do the upgrade.
If you can’t do this, get in touch with Daisy Group and they will be able to perform the upgrade for you or alternatively, guide you through performing the upgrade yourself.
As well as updating the software, if you have had the same router for a long time, it’s probably worth talking to Daisy Group to request for a hardware upgrade.
Is the root cause of the issue external to your home (at the exchange)?
This is probably the most likely cause for Daisy Group broadband performance issues in your home and is more common with broadband connections that are delivered via phone lines.
If you’re not sure if this is applicable to you, contact Daisy Group who will be able to carry out the appropriate line tests to check if there is a issue on the Daisy Group internet connection.
Is the issue because of Daisy Group broadband congestion?
If you’re finding that the Daisy Group internet connection speed in your area is slows down during certain periods e.g over weekends or evenings, then it may be due to congestion during peak times.
You should speak to Daisy Group to find out your guaranteed speed.
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Test your Daisy Group broadband connection
After the issue has been fixed either by yourself or Daisy Group, retest the broadband connection using at least two separate Speedtests to ensure the fault is resolved: