Demon Internet broadband Speed Checker
Click on the “Go” button below on the Ookla Speed Test to test the broadband speed of your Demon Internet internet connection.
Information on how to troubleshoot issues with your Demon Internet broadband can be found below the Ookla Speed checker widget.
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How to troubleshoot Demon Internet broadband performance problems
Before you start troubleshooting the speed of your Demon Internet broadband connection, we recommend that you perform a Demon Internet Broadband Speedtest to benchmark your current internet speed.
You may also want to find out the guaranteed minimum download speed you are paying for from Demon Internet.
You can find this information by checking a Demon Internet broadband bill, your Demon Internet contract or by contacting Demon Internet.
Possible causes of Demon Internet’s slow broadband speed
Is it the Demon Internet internet connection that is slow or is it your device (laptop/smartphone/PC)?
You need to check how many applications are currently running on your device.
The speed problem may be due to over-utilization of your system resources i.e RAM/memory/CPU and not a problem with Demon Internet’s internet connection.
If you’re on a computer then you may use the task manager to see your CPU and RAM utilisation.
On any other device, you should try rebooting the device which hopefully should terminate all apps that may be hogging your device resources.
Run the Demon Internet Speed test on your personal computer and your mobile to see how the speedtest results differ between the two devices.
This should hopefully provide you with more info to help determine if the problem lies with your device or the Demon Internet broadband connection.
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Is the wireless network the issue?
The cause of the performance problem may be your Wifi network as opposed to the Demon Internet internet connection.
You could rule out the Wifi network by simply connecting your PC directly into the Demon Internet broadband router using an ethernet cable and then run the Demon Internet Speed checker again.
If the performance is better when you are connected by an ethernet cable, this suggests that the issue may be with your wireless network.
A number of things to look further into:
- Are the WiFi channels that you are using for your wireless network (SSID) overlapping with the neighbors?
- Is the Wi-Fi network signal from the wireless router obstructed?
- Does the speed improve when your are standing right in-front of the Demon Internet internet router?
Who’s connected to my Wifi network?
Have you checked that your wireless network password has not been compromised? Do you have an un-secured wireless network? How complex is your Wifi network password? It may be time to update it.
Neighbors could be using your Wi-Fi network and using up all the Demon Internet speed by downloading, uploading or even streaming music or videos on your Demon Internet broadband connection! Worse than that, they could be carrying out illegal activities over your Demon Internet broadband connection.
There are 3 applications that you can potentially use to analyze your Wifi network to check who is connected:
- Windows users can use Wireless network watcher
- MAC users can use whoFi (who is on my Wifi)
- wifi network troubleshooting application WiFi Analyzer
The above software scan your Wifi network and display a list of the connected devices.
Should I get a Wifi network booster for my Demon Internet broadband?
You may discover that you have Wi-Fi coverage gaps at your home, a Wi-Fi network extender aka a Wifi Booster may be the best solution to strengthen your Wi-Fi signal to cover any black holes.
The wireless network extender simply picks up the existing wireless network signal as it is becoming weaker and re-transmits the Wifi network signal to extend it’s coverage.
Position the Wifi booster/extender near where your wireless network signal from your Demon Internet internet router is becoming weaker.
Place it approximately where your Wi-Fi network signal drops down to 2 signal bars. Walk around your home with a tablet to determine where this location is.
When was the last time you upgraded the Demon Internet internet router?
The Demon Internet and broadband infrastructure, in general, are constantly updated to support new features and improve reliability as technology evolves. Ensure that your Demon Internet broadband internet router is running the latest software.
The majority of Demon Internet internet routers will allow you to carry out the software update by simply logging on the Demon Internet broadband router and simply clicking a button to start the update.
If you can’t do this, get in touch with Demon Internet and they will perform the upgrade for you or alternatively, talk you through the process.
In addition to upgrading the software, if you have had hardware for a long period, it may be worth talking to Demon Internet to request for a router upgrade.
Is the cause of the problem external to your home (at the exchange)?
This is probably the most common reason for Demon Internet broadband performance issues in your area and is more common with broadband connections that are delivered using phone lines.
If you’re unsure if this is relevant in your case, you should contact Demon Internet who should be able to carry out the relevant line checks to see if there is a problem on the Demon Internet broadband connection.
Is the issue because of Demon Internet broadband congestion?
If you are finding that the Demon Internet internet connection speed in your area is slows down during certain periods e.g weekends and evenings, then it may be due to congestion during peak hours.
You should contact Demon Internet to check your guaranteed speed.
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Test your Demon Internet internet connection
After the fault has been resolved either by yourself or Demon Internet, re-test your broadband connection using at least two separate Speedtests to ensure the fault is fixed:
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- Use the ookla internet broadband speed test to test your Demon Internet connection
- Test your Demon Internet internet speed using Ookla Offical Speed Test
- Test your Demon Internet internet connectionspeed using fast.com speed test
- Check My Broadband Speed Checker Demon Internet broadband speed checker