Elite Internet Speed test and troubleshooting

 Elite broadband Speed test

Simply click on the “Go” button on the Ookla Speed Test to check the speed of your Elite broadband connection.

Information on how to troubleshoot issues with your Elite broadband are in the sections below the speed test widget.

Unhappy with Your Elite broadband speed?

Check out this list of alternatives to Elite Broadband. These are the Cheapest deals available this week.

Prices may change during contract term.

Provider
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Package Details
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Onestream Fibre 40 Broadband Deal

Onestream Supreme Fibre 40 Broadband
38Mb Avg. Download Speed
24 Month contract · £4.95 Set-up fee
£19 per month

View Deal
£19,ones,bb,t2,t7,openr,std,all,24m,promo,primo,yttopx,pr1,
Onestream Fibre 80 Broadband Deal

Onestream Supreme Full Fibre 80 Broadband
67Mb Avg. Download Speed
12 Month contract · £4.95 Set-up fee
£20 £40.95 per month

View Deal
£20 £40.95,ones,bb,t3,t7,openr,pr1,sfb,all,12m,promo,primo,yttopx,sba,npl
NOW Superfast Broadband

NOW Superfast Broadband
61Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£22 £43 per month

View Deal
£22 £43,nowb,bb,promo,bsc,t3,t7,openr,ldn,sfb,primo,t6a,all,24m,ytbnt,pr1,
NOW Full Fibre 75 Broadband

NOW Full Fibre 75 Broadband
75Mb Avg. Download Speed
24 Month contract · £5 Set-up fee
£22 £43 per month
Setup fee: £5 with £5 cashback. Offer ends 25th July.

View Deal
£22 £43,nowb,bb,promo,bsc,t3,t7,openr,ldn,sfb,primo,t6a,all,24m,ytbnt,pr1,
Shell Energy Superfast Fibre Broadband

Shell Energy Superfast Fibre Broadband
38Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£23.99 per month
No activation fee.

View Deal
£23.99,shell,bb,t2,t7,openr,ldn,pr1,sfb,t6a,primo,promo,all,12m,2023
NOW Full Fibre 100Mb Broadband Deal

NOW Full Fibre 100 Broadband
100Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£24 £44 per month
Offer ends 25th July.

View Deal
£24 £44,nowb,bb,promo,bsc,npl,t4,t7,openr,ldn,sfb,primo,t6a,all,24m,yttopx,pr1,
Onestream Fibre 115 Broadband Deal

Onestream Supreme Full Fibre 115 Broadband
100Mb Avg. Download Speed
12 Month contract · £4.95 Set-up fee
£24 £45.95 per month

View Deal
£24 £45.95,ones,bb,bsc,t4,t7,openr,sfb,all,12m,promo,primo,npl,pr1,
Vodafone Superfast 2 Broadband

Vodafone Full Fibre 2 Broadband
73Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£24 per month
Free Setup for a limited period. Price may vary. Offer ends 26 Jul.

View Deal
£24,voda,bb,bsc,t3,t7,openr,ldn,promo,sfb,primo,all,24m,pr1,
Onestream Fibre 200 Broadband Deal

Onestream Supreme Full Fibre 220 Broadband
200Mb Avg. Download Speed
12 Month contract · £4.95 Set-up fee
£25.95 £49.95 per month

View Deal
£25.95 £49.95,ones,bb,bsc,t4,t7,openr,pr2,sfb,all,12m,promo,primo,npl
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
132Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£26 per month
Free Setup for a limited period.

View Deal
£26,vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,top-10,yttopx,pr2,
Shell Energy Full Fibre 100 Broadband

Shell Energy Full Fibre 100 Broadband
109Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£26.99 per month
No activation fee.

View Deal
£26.99,shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,top-10,npl
Sky Superfast Broadband

Sky Superfast Broadband
61Mb Avg. Download Speed
24 Month contract · £0 £19.95 Set-up fee
£27 £39.50 per month
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends 25th July.

View Deal
£27 £39.50,skyb,bb,bsc,promo,primo,t3,t7,openr,ldn,sfb,all,24m,skyvsbt,pr2,
Virgin Media M50 Fibre Broadband + Phone

Virgin Media M50 Fibre Broadband + Home Phone
54Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£28 £56 per month
Free Setup for a limited period.

View Deal
£28 £56,vmedia,bb,promo,npl,bsc,t2,t7,primo,pr2,sfb,all,18m,ldn
Vodafone Superfast 100 Broadband

Vodafone Full Fibre 100 Broadband
100Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£28 per month
Free Setup for a limited period. Price may vary. Offer ends 26 Jul.

View Deal
£28,voda,bb,promo,t4,t7,openr,ldn,sfb,primo,all,24m,top-10,sba,pr2,
Plusnet Full Fibre 145 Broadband

Plusnet Full Fibre 145 Broadband
145Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£28.99 per month
Free Setup. Offer ends 31st July.

View Deal
£28.99,pnet,bb,t4,t7,primo,openr,ldn,sfb,npl,all,24m,promo,top-10,yttopx,pr2
Virgin Media M250 Fibre Broadband Only

Virgin Media M250 Fibre Broadband Only
264Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£28.99 per month
Free Setup for a limited period.

View Deal
£28.99,vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,pr2,
Sky Ultrafast Broadband

Sky Ultrafast Broadband
145Mb Avg. Download Speed
24 Month contract · £0 £19.95 Set-up fee
£29 £43 per month
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends 25th July.

View Deal
£29 £43,skyb,bb,t4,t7,promo,primo,openr,ldn,pr2,sfb,all,24m,skyvsbt,top-10
BT Fibre 2 Broadband

BT Fibre 2 Broadband
67Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£29 per month
Free setup + £50 Reward Card. Offer ends today.

View Deal
£29,btb,bb,t3,t7,openr,ldn,sfb,promo,primo,all,24m,skyvsbt,pr2,
Onestream Fibre 500 Broadband Deal

Onestream Supreme Full Fibre 550 Broadband
500Mb Avg. Download Speed
12 Month contract · £4.95 Set-up fee
£29.95 £54.95 per month

View Deal
£29.95 £54.95,ones,bb,bsc,t5,t7,openr,pr2,sfb,all,12m,promo,primo,npl
Shell Energy Full Fibre 200 Broadband

Shell Energy Full Fibre 200 Broadband
207Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£29.99 per month
No activation fee.

View Deal
£29.99,shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,npl
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
132Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£29.99 per month
Free Setup for a limited period.

View Deal
£29.99,vmedia,bb,promo,npl,bsc,t4,t7,primo,pr2,sfb,all,18m,ldn,
Vodafone Ultrafast 200 Broadband

Vodafone Full Fibre 200 Broadband
200Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£30 per month
Free Setup for a limited period. Price may vary.

View Deal
£30,voda,bb,bsc,t4,t7,primo,openr,ldn,sfb,all,24m,promo,top-10,npl,pr2,
Vodafone Ultrafast 500 Broadband

Vodafone Full Fibre 500 Broadband
500Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£30 per month
Free Setup for a limited period. Price may vary. Offer ends 26 Jul.

View Deal
£30,voda,bb,npl,bsc,t5,t7,openr,ldn,ufb,all,24m,primo,promo,pr2,
BT Full Fibre 100 Broadband

BT Full Fibre 100 Broadband
150Mb Avg. Download Speed
24 Month contract · £20 Set-up fee
£30.99 per month
£50 Reward Card. Offer ends today.

View Deal
£30.99,btb,bb,npl,t4,t7,primo,openr,ldn,sfb,promo,all,24m,yttopx,skyvsbt,pr2
Virgin Media M250 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M250 Fibre Broadband + Home Phone & O2 SIM
264Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£31.99 per month
Free Setup for a limited period.

View Deal
£31.99,vmedia,bb,promo,t4,t7,sfb,primo,all,18m,sim,ldn,npl,pr2,
Sky Ultrafast Plus Broadband

Sky Ultrafast+ Broadband
500Mb Avg. Download Speed
24 Month contract · £0 £19.95 Set-up fee
£32 £53 per month
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends 25th July.

View Deal
£32 £53,skyb,bb,bsc,t5,t7,openr,ldn,primo,pr2,ufb,all,24m,yttopx,promo,skyvsbt
Vodafone Pro Gigafast 900 Broadband

Vodafone Full Fibre 900 Broadband
900Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£32 per month
Free Setup for a limited period. Price may vary. Offer ends 26 Jul.

View Deal
£32,voda,bb,npl,bsc,t5,t7,promo,openr,ldn,ufb,primo,all,24m,yttopx,pr2,
Plusnet Full Fibre 300 Broadband

Plusnet Full Fibre 300 Broadband
300Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£32.99 per month
Free Setup. Offer ends 31st July.

View Deal
£32.99,pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr2
Onestream Fibre 900 Broadband Deal

Onestream Hyperstream Full Fibre 1000 Broadband
900Mb Avg. Download Speed
12 Month contract · £4.95 Set-up fee
£33.95 £59.95 per month

View Deal
£33.95 £59.95,ones,bb,bsc,t5,t7,openr,pr2,sfb,all,12m,promo,primo,yttopx,npl
Virgin Media M500 Fibre Broadband Only

Virgin Media M500 Fibre Broadband Only
516Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£33.99 per month
Free Setup for a limited period.

View Deal
£33.99,vmedia,bb,npl,bsc,t5,t7,ufb,promo,primo,all,18m,onlyb,ldn,pr2,

Prices may change during contract term.

Provider
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Package
click to sort
Speed
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Contract
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Monthly
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NOW Superfast Broadband

NOW Superfast Broadband
£0 Set-up fee

61Mb24£22 £43 View Deal nowb,bb,promo,bsc,t3,t7,openr,ldn,sfb,primo,t6a,all,24m,ytbnt,pr1,
NOW Full Fibre 75 Broadband

NOW Full Fibre 75 Broadband
£5 Set-up fee
Setup fee: £5 with £5 cashback. Offer ends 25th July.

75Mb24£22 £43 View Deal nowb,bb,promo,bsc,t3,t7,openr,ldn,sfb,primo,t6a,all,24m,ytbnt,pr1,
NOW Full Fibre 100Mb Broadband Deal

NOW Full Fibre 100 Broadband
£0 Set-up fee
Offer ends 25th July.

100Mb24£24 £44 View Deal nowb,bb,promo,bsc,npl,t4,t7,openr,ldn,sfb,primo,t6a,all,24m,yttopx,pr1,
Sky Superfast Broadband

Sky Superfast Broadband
£0 £19.95 Set-up fee
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends 25th July.

61Mb24£27 £39.50 View Deal skyb,bb,bsc,promo,primo,t3,t7,openr,ldn,sfb,all,24m,skyvsbt,pr2,
Sky Ultrafast Broadband

Sky Ultrafast Broadband
£0 £19.95 Set-up fee
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends 25th July.

145Mb24£29 £43 View Deal skyb,bb,t4,t7,promo,primo,openr,ldn,pr2,sfb,all,24m,skyvsbt,top-10
Sky Ultrafast Plus Broadband

Sky Ultrafast+ Broadband
£0 £19.95 Set-up fee
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends 25th July.

500Mb24£32 £53 View Deal skyb,bb,bsc,t5,t7,openr,ldn,primo,pr2,ufb,all,24m,yttopx,promo,skyvsbt
Sky Gigafast Broadband

Sky Gigafast Broadband
£0 £19.95 Set-up fee
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends 25th July.

900Mb24£42 £63 View Deal skyb,bb,bsc,promo,primo,t5,t7,openr,ldn,ufb,all,24m,skyvsbt,pr3,
BT Fibre 1 Broadband

BT Fibre 1 Broadband
£20 Set-up fee
£50 Reward Card. Offer ends 8th August.

50Mb24£34.99 View Deal btb,bb,bsc,t2,t7,primo,openr,ldn,sfb,all,24m,promo,skyvsbt,pr2,
BT Fibre 2 Broadband

BT Fibre 2 Broadband
£0 Set-up fee
Free setup + £50 Reward Card. Offer ends today.

67Mb24£29 View Deal btb,bb,t3,t7,openr,ldn,sfb,promo,primo,all,24m,skyvsbt,pr2,
BT Full Fibre 100 Broadband

BT Full Fibre 100 Broadband
£20 Set-up fee
£50 Reward Card. Offer ends today.

150Mb24£30.99 View Deal btb,bb,npl,t4,t7,primo,openr,ldn,sfb,promo,all,24m,yttopx,skyvsbt,pr2
BT Full Fibre 300 Broadband

BT Full Fibre 300 Broadband
£0 Set-up fee
Free setup + £50 Reward Card. Offer ends today.

300Mb24£34.99 View Deal btb,bb,npl,t5,t7,primo,openr,ldn,sfb,promo,all,24m,yttopx,skyvsbt,pr2,
BT Full Fibre 500 Broadband

BT Full Fibre 500 Broadband
£20 Set-up fee
£50 Reward Card. Offer ends 8th August.

500Mb24£49.99 View Deal btb,bb,npl,bsc,t5,t7,openr,ldn,ufb,all,primo,24m,promo,skyvsbt,pr3,
BT Full Fibre 900 Broadband

BT Full Fibre 900 Broadband
£20 Set-up fee
£50 Reward Card. Offer ends today.

900Mb24£59.99 View Deal btb,bb,promo,npl,t5,t7,primo,openr,ldn,ufb,all,24m,skyvsbt,pr3,
Virgin Media M50 Fibre Broadband Only

Virgin Media M50 Fibre Broadband Only
£80 Set-up fee

54Mb1£43 View Deal vmedia,bb,npl,t2,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
£80 Set-up fee

132Mb1£49 View Deal vmedia,bb,npl,t4,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M250 Fibre Broadband Only

Virgin Media M250 Fibre Broadband Only
£80 Set-up fee

264Mb1£55 View Deal vmedia,bb,npl,t4,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M50 Fibre Broadband + Phone

Virgin Media M50 Fibre Broadband + Home Phone
£80 Set-up fee

54Mb1£51 View Deal vmedia,bb,promo,npl,bsc,t2,t7,primo,ncb,sfb,all,ncb,pr3,ldn
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
£80 Set-up fee

132Mb1£57 View Deal vmedia,bb,promo,npl,bsc,t4,t7,primo,ncb,sfb,all,ncb,pr3,ldn
Virgin Media M250 Fibre Broadband  + Phone

Virgin Media M250 Fibre Broadband + Home Phone
£80 Set-up fee

264Mb1£63 View Deal vmedia,bb,npl,bsc,t4,t7,primo,ncb,sfb,promo,all,ncb,pr4,ldn
Virgin Media M350 Fibre Broadband  + Phone

Virgin Media M350 Fibre Broadband + Home Phone
£80 Set-up fee

362Mb1£69 View Deal vmedia,bb,npl,bsc,t5,t7,primo,ncb,ufb,promo,all,ncb,pr4,ldn
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

132Mb18£26 View Deal vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,top-10,yttopx,pr2,
Virgin Media M250 Fibre Broadband Only

Virgin Media M250 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

264Mb18£28.99 View Deal vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,pr2,
Virgin Media M350 Fibre Broadband Only

Virgin Media M350 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

362Mb18£35.99 View Deal vmedia,bb,npl,t5,t7ufb,all,18m,primo,promo,onlyb,ldn,pr2,
Virgin Media M500 Fibre Broadband Only

Virgin Media M500 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

516Mb18£33.99 View Deal vmedia,bb,npl,bsc,t5,t7,ufb,promo,primo,all,18m,onlyb,ldn,pr2,
Virgin Media Gig1 Broadband Only

Virgin Media Gig1 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

1130Mb18£40.99 View Deal vmedia,bb,promo,primo,npl,t5,t7,ufb,all,18m,onlyb,ldn,pr2
Virgin Media M50 Fibre Broadband + Phone

Virgin Media M50 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.

54Mb18£28 £56 View Deal vmedia,bb,promo,npl,bsc,t2,t7,primo,pr2,sfb,all,18m,ldn
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.

132Mb18£29.99 View Deal vmedia,bb,promo,npl,bsc,t4,t7,primo,pr2,sfb,all,18m,ldn,
Virgin Media M250 Fibre Broadband  + Phone

Virgin Media M250 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.

264Mb18£35.99 View Deal vmedia,bb,npl,bsc,t4,t7,primo,pr2,sfb,promo,all,18m,ldn,
Virgin Media M350 Fibre Broadband  + Phone

Virgin Media M350 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.

362Mb18£41.99 View Deal vmedia,bb,npl,bsc,t5,t7,primo,pr3,ufb,promo,all,18m,ldn
Virgin Media M500 Fibre Broadband  + Phone

Virgin Media M500 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.

516Mb18£43.99 View Deal vmedia,bb,npl,bsc,t5,t7,primo,pr3,ufb,promo,all,18m,ldn
Virgin Media Gig1 Fibre Broadband + Phone

Virgin Media Gig1 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.

1130Mb18£53.99 View Deal vmedia,bb,promo,t5,t7,pr3,ufb,primo,all,18m,ldn,npl
Virgin Media M250 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M250 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period.

264Mb18£31.99 View Deal vmedia,bb,promo,t4,t7,sfb,primo,all,18m,sim,ldn,npl,pr2,
Virgin Media M350 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M350 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period.

362Mb18£37.99 View Deal vmedia,bb,promo,t5,t7,ufb,primo,all,18m,sim,ldn,npl,pr2,
Virgin Media M500 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M500 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period.

516Mb18£43.99 View Deal vmedia,bb,promo,t5,t7,pr3,ufb,primo,all,18m,sim,ldn,npl
Virgin Media 1gb Volt Fibre Broadband + Phone + O2 simcard

Virgin Media Gig1 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period.

1130Mb18£49.99 View Deal vmedia,bb,npl,t5,t7,sfb,all,18m,primo,promo,onlyb,ldn,pr3,
Plusnet Full Fibre 145 Broadband

Plusnet Full Fibre 145 Broadband
£0 Set-up fee
Free Setup. Offer ends 31st July.

145Mb24£28.99 View Deal pnet,bb,t4,t7,primo,openr,ldn,sfb,npl,all,24m,promo,top-10,yttopx,pr2
Plusnet Full Fibre 300 Broadband

Plusnet Full Fibre 300 Broadband
£0 Set-up fee
Free Setup. Offer ends 31st July.

300Mb24£32.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr2
Plusnet Full Fibre 500 Broadband

Plusnet Full Fibre 500 Broadband
£0 Set-up fee
Free Setup. Offer ends 31st July.

500Mb24£37.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr3,
Plusnet Full Fibre 900 Broadband

Plusnet Full Fibre 900 Broadband
£0 Set-up fee
Free Setup.

900Mb24£44.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr3,
Shell Energy Superfast Fibre Broadband

Shell Energy Superfast Fibre Broadband
£0 Set-up fee
No activation fee.

38Mb12£23.99 View Deal shell,bb,t2,t7,openr,ldn,pr1,sfb,t6a,primo,promo,all,12m,2023
Shell Energy Full Fibre 100 Broadband

Shell Energy Full Fibre 100 Broadband
£0 Set-up fee
No activation fee.

109Mb12£26.99 View Deal shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,top-10,npl
Shell Energy Full Fibre 200 Broadband

Shell Energy Full Fibre 200 Broadband
£0 Set-up fee
No activation fee.

207Mb12£29.99 View Deal shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,npl
Shell Energy Full Fibre 300 Broadband

Shell Energy Full Fibre 300 Broadband
£0 Set-up fee
No activation fee.

311Mb12£34.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr2,
Shell Energy Full Fibre 500 Broadband

Shell Energy Full Fibre 500 Broadband
£0 Set-up fee
No activation fee.

525Mb12£39.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr2,
Shell Energy Full Fibre 900 Broadband

Shell Energy Full Fibre 900 Broadband
£0 Set-up fee
No activation fee.

944Mb12£44.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr3,
Shell Energy Full Fibre 500 Broadband

Shell Energy Full Fibre 500 Broadband
£0 Set-up fee
No activation fee.

525Mb12£39.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr2,
Shell Energy Full Fibre 900 Broadband

Shell Energy Full Fibre 900 Broadband
£0 Set-up fee
No activation fee.

944Mb12£44.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr3,
Vodafone Superfast 2 Broadband

Vodafone Full Fibre 2 Broadband
£0 Set-up fee
Free Setup for a limited period. Price may vary. Offer ends 26 Jul.

73Mb24£24 View Deal voda,bb,bsc,t3,t7,openr,ldn,promo,sfb,primo,all,24m,pr1,
Vodafone Superfast 100 Broadband

Vodafone Full Fibre 100 Broadband
£0 Set-up fee
Free Setup for a limited period. Price may vary. Offer ends 26 Jul.

100Mb24£28 View Deal voda,bb,promo,t4,t7,openr,ldn,sfb,primo,all,24m,top-10,sba,pr2,
Vodafone Ultrafast 200 Broadband

Vodafone Full Fibre 200 Broadband
£0 Set-up fee
Free Setup for a limited period. Price may vary.

200Mb24£30 View Deal voda,bb,bsc,t4,t7,primo,openr,ldn,sfb,all,24m,promo,top-10,npl,pr2,
Vodafone Ultrafast 500 Broadband

Vodafone Full Fibre 500 Broadband
£0 Set-up fee
Free Setup for a limited period. Price may vary. Offer ends 26 Jul.

500Mb24£30 View Deal voda,bb,npl,bsc,t5,t7,openr,ldn,ufb,all,24m,primo,promo,pr2,
Vodafone Pro Gigafast 900 Broadband

Vodafone Full Fibre 900 Broadband
£0 Set-up fee
Free Setup for a limited period. Price may vary. Offer ends 26 Jul.

900Mb24£32 View Deal voda,bb,npl,bsc,t5,t7,promo,openr,ldn,ufb,primo,all,24m,yttopx,pr2,
Onestream Fibre 40 Broadband Deal

Onestream Supreme Fibre 40 Broadband
£4.95 Set-up fee

38Mb24£19 View Deal ones,bb,t2,t7,openr,std,all,24m,promo,primo,yttopx,pr1,
Onestream Fibre 80 Broadband Deal

Onestream Supreme Full Fibre 80 Broadband
£4.95 Set-up fee

67Mb12£20 £40.95 View Deal ones,bb,t3,t7,openr,pr1,sfb,all,12m,promo,primo,yttopx,sba,npl
Onestream Fibre 115 Broadband Deal

Onestream Supreme Full Fibre 115 Broadband
£4.95 Set-up fee

100Mb12£24 £45.95 View Deal ones,bb,bsc,t4,t7,openr,sfb,all,12m,promo,primo,npl,pr1,
Onestream Fibre 200 Broadband Deal

Onestream Supreme Full Fibre 220 Broadband
£4.95 Set-up fee

200Mb12£25.95 £49.95 View Deal ones,bb,bsc,t4,t7,openr,pr2,sfb,all,12m,promo,primo,npl
Onestream Fibre 500 Broadband Deal

Onestream Supreme Full Fibre 550 Broadband
£4.95 Set-up fee

500Mb12£29.95 £54.95 View Deal ones,bb,bsc,t5,t7,openr,pr2,sfb,all,12m,promo,primo,npl
Onestream Fibre 900 Broadband Deal

Onestream Hyperstream Full Fibre 1000 Broadband
£4.95 Set-up fee

900Mb12£33.95 £59.95 View Deal ones,bb,bsc,t5,t7,openr,pr2,sfb,all,12m,promo,primo,yttopx,npl

 

How to troubleshoot Elite broadband speed issues

Elite Internet speedtest - Slow broadband speed

Before starting to troubleshoot the performance of your Elite broadband connection, we recommend that you run a Elite Broadband Speed Test to benchmark your current connection speed.

You may also want to find out the minimum download speed you are paying for from Elite.

You can find this info by checking your Elite broadband bill, your Elite contract or by contacting Elite.

Probable causes of Elite’s slow broadband speed

Is it the Elite internet connection that is running slow or could it be your device (PC/laptop/phone)?

You need to check how many applications are currently running on your device.

The speed issue may be due to the over-utilisation of your system resources e.g Memory/CPU and not an issue with Elite’s broadband connection.

If you are on a PC then you can use the task manager to see your Processor and RAM utilisation.

On other device, you could try restarting the device which should hopefully shutdown all apps that may have been using up system resources.

Run the Elite Speedtest on your personal computer and your mobile to check how the speedtest results differ between the 2 devices.

Hopefully this should provide you with some info to work with in terms of if the problem lies with your device or the Elite broadband connection.

Is the wireless network the issue?

The cause of the performance issue could be your wireless and not the Elite internet connection.

You can rule out the Wi-Fi network by simply connecting your PC directly into the Elite broadband router with an ethernet cable and run the Elite Speed checker again.

If the result improves when you are connected by an ethernet cable, this proves that the issue may be with your wireless network.

A few other things to investigate:

  • Are the Wireless channels that you are using for your wireless network (SSID) overlapping with your neighbors?
  • Is the wireless signal from the wireless router obstructed?
  • Does your performance get better when you’re stood right infront of the Elite wireless router?

Who’s connected to my Wi-Fi network?

Have you checked that your Wi-Fi network password has not been shared? Do you have an un-secured wireless network? How complex is your Wifi network password? It could be time to update it.

Neighbors could be using your Wifi network and eating up all your Elite bandwidth by downloading, uploading or even streaming music or video over your Elite internet connection! Worse than that, they may be carrying out illegal activities using your Elite internet connection.

Here are two applications that you can use to scan your Wifi network to see who’s connected:

Both apps scan your wireless network and show you a list of the devices connected.

Do I need a wireless booster for my Elite broadband?

If you find that there are wireless black holes in your home, a Wifi extender also known as a Wi-Fi Booster may be the best solution to boost your wireless signal to cover any black holes.

The Wifi network booster simply picks up the existing wireless signal as it is becoming weaker and re-transmits the Wifi network signal to increase it’s reach.

Position the wireless booster near the position where your Wi-Fi network signal from the Elite broadband router is becoming weaker.

Place it near where your wireless network signal drops down to less than two signal bars. Walk around your house with a tablet to find where this is.

When was the last time you upgraded the Elite broadband router?

The Elite and broadband infrastructure, in general, are constantly updated to support new features and improve reliability as technology evolves.  Always ensure that your Elite internet router is running on the latest software.

Most Elite internet routers will allow you to carry out the software update by simply logging on the Elite broadband router and simply clicking a button to do the update.

If you cannot do this, contact Elite and they will be able to do this for you or guide you through the process.

As well as upgrading the software, if you have had hardware for a long period, it is worth speaking to Elite to request for a hardware upgrade.

Is the cause of the problem outside your property (at the exchange)?

This is probably the most common cause for Elite broadband performance issues in your property and it’s more common with broadband connections that are delivered using copper phone lines.

If you’re not sure if this is relevant in your case, contact Elite who should be able to conduct the relevant connection checks to see if there is a fault on the Elite broadband connection.

Is the issue because of Elite Internet congestion?

If you are finding that the Elite internet connection speed in your area is slows down during certain times e.g weekends and evenings, it may be because of congestion during peak hours.

You should speak to Elite to check your guaranteed speed.

Find Best Alternatives to Elite Broadband

 

Test your Elite internet connection

After the problem has been fixed either by yourself or Elite, re-test your internet connection using  at least two independent Speedtests to ensure the issue is resolved:

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