Troubleshooting Fast0845 internet speed problems

Before starting to troubleshoot the speed of your Fast0845 broadband connection, we suggest that you run a Fast0845 Internet Speedtest to confirm your current connection speed.

Also confirm the guaranteed minimum download speed that you are paying for from Fast0845.

You can find this info by checking your Fast0845 broadband bill, your Fast0845 contract or by contacting Fast0845.

Likely causes of Fast0845’s slow internet performance

Is it your Fast0845 broadband that is slow or could it be your device (laptop/smartphone/PC)?

You need to consider how many applications are running on your device.

The speed problem may be due to over-utilisation of your system resources i.e Memory/CPU and not a problem with Fast0845’s broadband connection.

If you’re on a laptop then you may use the task manager to see your CPU and RAM utilisation.

On other device, you could try restarting the device which should hopefully shut down all applications that may be hogging your systems resources.

Re-run the Fast0845 Speed test on your computer and your phone to see how the speed test results compare between the 2 devices.

Hopefully this should provide you with more information to help determine whether the problem is with your device or the Fast0845 broadband connection.

• What exactly does the Fast0845 download and upload speed mean?
• Who’s the best Broadband Service Provider in the UK?
• Five ways to improve your Fast0845 broadband speed
• Simple DNS tip to speed up internet browsing speed on Fast0845

Is the Wifi the reason for the issues?

The root cause of the performance issue could be your wireless network and not the Fast0845 internet connection.

You could rule out the Wifi network by connecting your PC directly into the Fast0845 broadband router with a network cable and run the Fast0845 Speed test again.

If the speed improves when you are connected by a network cable, this shows that the issue may be with the Wifi.

Possible things to look further into:

• Are the Wireless channels that you’re using for your wireless network network (SSID) overlapping with the neighbours?
• Is your wireless network signal from the wireless router obstructed?
• Does your speed get better when your are standing right infront of the Fast0845 internet router?

Who’s connected to my Wi-Fi network?

Have you checked that your wireless network password has not been hacked? Do you have an open wireless network? How strong is your wireless network password? It could be time to update it.

Neighbours could be on your Wi-Fi network and eating up all your Fast0845 bandwidth by downloading, uploading or even streaming music or videos over your Fast0845 internet connection! Worse still, they could be carrying out illegal activities using your Fast0845 internet connection.

Here are 3 apps to utlise to analyze your Wi-Fi network to check who’s connected:

• Microsoft Windows users can use Wireless network watcher
• IOS users can use whoFi (who is on my Wifi)
• wireless network scanning tool WiFi Analyzer

The above apps analyse your wireless network and show you a list of the everything on your wifi.

• How to see who is on your Fast0845 Wi-Fi network

Do I need a Wifi network booster for my Fast0845 broadband?

You may find that you have wireless black spots at your home, a Wifi network extender aka a Wi-Fi Booster may be the best fix to boost your Wifi signal to cover any black spots.

• Best Wireless Signal Boosters

The wireless network booster simply picks up the existing wireless signal as it is becoming weaker and re-transmits the wireless network signal to increase it’s reach.

Position the Wi-Fi network booster near where your wireless signal from the Fast0845 broadband router is starting to become weaker.

Place it approximately where your Wifi signal drops down to two bars. Walk around your house with a tablet to find where this is.

When was the last time you upgraded the Fast0845 broadband router?

The Fast0845 and broadband infrastructure, in general, are constantly updated to provide new features and improve reliability as technology evolves.  Ensure that your Fast0845 internet router is running the most up-to-date software.

The majority of Fast0845 internet routers allow you to perform the software upgrade by logging on the Fast0845 broadband router and simply clicking on a button to do the upgrade.

If you can’t do this, contact Fast0845 and they will do this for you or alternatively, guide you through the process.

As well as upgrading the software, if you have had hardware for a long period, it’s worth speaking to Fast0845 to request for a hardware upgrade.

Is the root cause of the issue external to your home (at the exchange)?

This is probably the most likely cause for Fast0845 broadband performance problems in your property and is more common with internet broadband connections that are delivered through phone lines.

If you’re not sure if this is applicable to you, contact Fast0845 who should be able to conduct the appropriate connection checks to check if there is a problem on the Fast0845 internet connection.

Is the issue because of Fast0845 broadband congestion?

If you are finding that the Fast0845 broadband connection speed in your area is slows down during certain periods i.e. weekends and evenings, it may be due to congestion during peak times.

• What is Broadband Contention Ratio and does Fast0845 have contention?

You should contact Fast0845 to check your guaranteed speed.

Find Best Alternatives to Fast0845 Broadband

 

Test your Fast0845 internet connection

After the fault has been resolved either by yourself or Fast0845, re-test the broadband connection using  at least 2 independent Speedtests to ensure the fault is fixed:

• • Use the ookla internet broadband speed checker to test your Fast0845 connection
  • Test your Fast0845 connection speed using Ookla Offical Speed Test
  • Test your Fast0845 broadbandspeed using fast.com speed test
  • Check My Broadband Speed Checker Fast0845 broadband speed checker
  • • 0845UK Broadband Speedtest and troubleshooting