Fast0845 Internet Speed test and troubleshooting

 Fast0845 broadband Speed test

Click on the “Go” button below on the Ookla Speed Checker to test the speed of your Fast0845 internet connection.

Details on how to fix problems with your Fast0845 internet connection can be found below the Ookla Speed test widget.


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Troubleshooting Fast0845 broadband speed problems

Fast0845 Internet speed test - Slow Internet speed

Before you start troubleshooting the performance of your Fast0845 internet connection, we suggest that you run a Fast0845 Internet Speedtest to confirm your current internet speed.

It is also a good idea find out the guaranteed minimum download speed you are paying for from Fast0845.

You can find this information by checking your Fast0845 broadband bill, your Fast0845 contract or by contacting Fast0845.

Possible causes of Fast0845’s slow broadband speed

Is it the Fast0845 internet connection that is running slow or is it your device (laptop/smartphone/PC)?

You need to consider how many applications are running on your device.

The performance problem may be due to the over utilization of your system resources e.g Memory/CPU and not an issue with Fast0845’s broadband connection.

If you’re on a PC then you may use the task manager to check your CPU and Memory utilization.

On other device, you should try rebooting the device which hopefully will shut down all apps that may have been using up system resources.

Re-run the Fast0845 Speed test on your personal computer and your phone to check how the results differ between the 2 devices.

This should hopefully provide you with more info to work with in terms of whether the problem lies with your PC/Smartphone or the Fast0845 internet connection.

Is the wireless network the cause of the issue?

The root cause of the performance issue may be your Wi-Fi network and not the Fast0845 broadband connection.

You can rule out the wireless by connecting your PC directly into the Fast0845 broadband router using a network cable and run the Fast0845 Speed checker again.

If the performance is better when you’re connected using an ethernet cable, this suggests that the problem could be with your wireless.

Possible things to look further into:

  • Are the Wireless channels that you are using for your wireless network network (SSID) overlapping with your neighbours?
  • Is your Wi-Fi network signal from the broadband router obstructed?
  • Does your performance improve when your are stood right infront of the Fast0845 internet router?

Who is connected to my Wifi network?

Have you checked that your Wifi network password has not been compromised? Do you have an open wireless network? How secure is your wireless network password? It could be time to change it.

Others could be using your wirelessi network and using up all your Fast0845 bandwidth by downloading, uploading or even streaming music or video on your Fast0845 internet connection! Worse still, they could be carrying out illegal activities on your Fast0845 broadband connection.

There are 2 applications to use to scan your wireless network to see who’s connected:

Both applications will scan your Wifi network and display a list of the connected devices.

Do I need a Wifi booster for my Fast0845 broadband?

If you discover that you have Wi-Fi black spots at your property, a Wifi network extender aka a Wi-Fi Booster may be the best fix to increase your wireless signal to cover any black holes.

The Wi-Fi network booster picks up the existing Wi-Fi network signal just as it is starting to become weaker and re-transmits the Wifi network signal to extend it’s coverage.

Position the wireless network booster near where your wireless signal from your Fast0845 internet router is starting to become weaker.

Place it near where your wireless network signal drops down to two signal bars. Walk around your property with a tablet to try and establih where this is.

When did you last upgrade the Fast0845 internet router?

The Fast0845 and broadband infrastructure in general are frequently upgraded to support new features and improve reliability as technology evolves.  Ensure that the Fast0845 broadband internet router is running on the most up to date software.

The majority of Fast0845 broadband routers allow you to carry out the software upgrade by simply logging on the Fast0845 broadband router and simply clicking on a button to start the update.

If you cannot do this, get in touch with Fast0845 and they will perform the upgrade for you or alternatively, talk you through the process.

In addition to upgrading the software, if you have had the same hardware for a long period, it is worth speaking to Fast0845 to ask for a router upgrade.

Is the root cause of the issue outside your property (at the exchange)?

This is probably the most common cause for Fast0845 broadband performance problem in your property and it’s more common with broadband connections that are delivered via cooper phone lines.

If you are not sure if this is relevant in your case, contact Fast0845 who will be able to conduct the relevant connection tests to check if there is a fault on the Fast0845 broadband line.

Is it due to Fast0845 broadband congestion?

If you are finding that the Fast0845 broadband connection speed in your area is slows down during certain times i.e. over weekends or during the evening, then it may be due to congestion during peak hours.

You should contact Fast0845 to check your minimum speed.

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Test your Fast0845 internet connection

After the issue has been resolved either by yourself or Fast0845, retest your internet connection using  at least 2 separate Speedtests to ensure the issue is fixed: