Fast0845 Broadband Speed test and troubleshooting

 Fast0845 internet Speed Checker

Click on the “Go” button on the Ookla Speed Checker to confirm the speed of your Fast0845 internet connection.

Information on how to fix issues with your Fast0845 broadband can be below.

For a more accurate reading, run the Speedtest twice


How to troubleshoot Fast0845 broadband internet speed

Fast0845 Internet Speedchecker - Slow Internet speedBefore starting to troubleshoot the speed of your Fast0845 broadband connection, you firstly need to run the Fast0845 Internet Broadband speedtest and also confirm what Upload and Download speed that you have subscribed to.

You can get this information by checking your Fast0845 bill or contact Fast0845 to confirm this information.

Common causes of Fast0845 slow broadband speed

Is it the Fast0845 broadband that is slow or is it your device (PC/laptop/phone)?

You need to consider how many applications are concurrently running on your device that could be using your system resources (mainly RAM memory and CPU) and/or your Fast0845 internet bandwidth.

If you’re on a PC then you may use the task manager to see your CPU and memory usage.

On any other device you could try restarting the device which should hopefully shutdown all applications that may have been running in the background.

Re-run the Fast0845 speed test on your PC and your mobile phone to see how the speedtest results compare between the 2 devices.

This should hopefully give you some info to work with in terms of if the issue lies with your device or the Fast0845 broadband connection.

Is your wireless network connection the problem?

The cause of the issue could be your Wi-Fi network connection and not the Fast0845 broadband internet connection.

You could rule out the wireless network network being the cause of the issue by connecting your computer directly to the Fast0845 broadband router using a network cable and run the Fast0845 speed checker again.

If performance improves when you’re connected using an ethernet cable then this proves that the issue could be with your Wifi connection setup.

Possible things to check are:

  • Are the Wireless channels you are using for your Wi-Fi network network (SSID) overlapping with the neighbors?
  • Could the wireless signal from the router be obstructed?
  • Does the performance improve when your are standing directly infront of the Fast0845 broadband or wireless router?
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Who is connected to my wireless network?

Have you checked that your wireless network password has not been compromised? Do you have an un-secured Guest wireless network?

Neighbors could be on your Wifii network and using up all your Fast0845 bandwidth downloading/uploading or even streaming netflix! Worse than that, they could be carrying out illegal activities which will all point to your connection.

There are 2 apps that you can use to scan your Wi-Fi network to see who’s connected:

Both apps will scan your wireless network and show you a list of the connected devices.

Check out this tutorial on how to use both applications

Do I need a Wi-Fi network Booster for my Fast0845 broadband?

If you find that you have Wifi black holes in your house, then a Wifi extender also know as a wireless Booster is the fix to boost your signal. They are readily available online from around £15.

The Wifi booster simply picks up your existing Wifi signal as it is becoming weak and then re-transmits the Wifi signal at a more stronger rate to extend it’s reach.

Place the wireless booster/extender where your wireless signal from the Fast0845 broadband router is starting to become weak.  Approxiametly where your Wifi network signal drops down to 2 bars. Use your mobile phone to determine where this is.

When was the last time you upgraded your Fast0845 broadband router?

The Fast0845 and openreach infrastructure is constantly being updates to support new features (some end user facing and others internal).  Always ensure that the Fast0845 broadband router has the latest software.

Most Fast0845 broadband routers will allow you to carry out the software update by logging into the Fast0845 broadband router and simply clicking a button to perform the update.

If you can’t do this, contact Fast0845 and they are able to either do this for you or guide you through how to do it depending on the Fast0845 router model you have.

In addition to upgrading the software, if you have had the same hardware for a long time, it is worth speaking to Fast0845 to request for a hardware upgrade.

Is the issue external (at the exchange)?

This is probably the most common reason for Fast0845 broadband performance issue in your area and it’s more common for internet broadband connections that are delivered via phone lines.

If you are unsure if this is applicable to you, you should contact Fast0845 who should be able to conduct the appropriate line tests to check if there is a problem on the Fast0845 internet connection.

Is it due to Fast0845 Internet congestion?

If you’re finding that the Fast0845 internet connection speed in your area is slow during certain times e.g over weekends and evenings, then it may be because of congestion during peak times.

You should contact your Fast0845 to find out if the service you have subscribed to has a minimum speed or is  a contended ‘first come first serve’ service with no minimum speed guaranteed.

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Re-testing your Fast0845 broadband connection

After the issue has been fixed either by yourself or Fast0845, re-test the broadband connection using  at least 2 independent speedtests such as the one here and Ookla internet speedtester to ensure the issue is resolved.

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