 Fast4 internet Speed test
Simply click on the “Go” button below on the Ookla Speed Checker to confirm the internet speed of your Fast4 internet connection.
Details on how to fix problems with your Fast4 internet connection can be found below the Ookla Speed test widget.
Not happy with Your Fast4 internet connection?
Enter Your Postcode to check out alternative broadband packages to Fast4 Broadband.
Troubleshooting Fast4 broadband performance problems
Before you begin troubleshooting the performance of your Fast4 internet connection, we recommend that you run a Fast4 Internet Speedtest to measure your current broadband speed.
It is a good idea to also find out the minimum download speed that you on your broadband package from Fast4.
You can find this info by checking a Fast4 broadband bill, your Fast4 contract or by contacting Fast4.
Probable causes of Fast4’s slow broadband speed
Is it your Fast4 internet connection that is running slow or is it your device (PC/laptop/phone)?
You need to check how many apps are running on your device.
The performance issue may be due to over-utilization of your device’s resources i.e RAM/memory/CPU and not an issue with Fast4’s internet connection.
If you’re on a computer then you may use the task manager to check your Processor and RAM usage.
On any other device, you should try rebooting the device which hopefully should terminate all apps that may be using up your device resources.
Run the Fast4 Speed checker on your personal computer and your mobile phone to check how the speedtest results differ between the 2 devices.
Hopefully this should give you some information to work with in terms of whether the problem lies with your PC/Smartphone or the Fast4 internet connection.
- What does the Fast4 download and upload speed mean?
- Who is the best Broadband Service Provider in the UK?
- Five methods to improve your Fast4 broadband speed
- DNS tip to improve internet browsing speed on Fast4
Is the wireless network the cause of the slowness?
The cause of the performance issue could be your Wi-Fi network and not the Fast4 broadband internet connection.
You could rule out the wireless by connecting your PC directly into the Fast4 broadband router using an ethernet cable and run the Fast4 Speedtest again.
If the speed is better when you are connected using an ethernet cable, this indicates that the issue may be with the Wifi network.
A few other things to investigate:
- Are the Wireless channels that you’re using for your wireless network network (SSID) overlapping with the neighbors?
- Is the Wifi signal from the internet router obstructed?
- Does the performance get better when you’re stood right infront of the Fast4 wireless router?
Exactly who’s connected to my wireless network?
Have you checked that your Wi-Fi network password has not been hacked? Do you have an open Wifi network? How strong is your Wifi network password? It could be time to update it.
Neighbours could be using your Wifi network and eating up all the Fast4 bandwidth by downloading, uploading or even streaming music or video over your Fast4 broadband connection! Worse still, they could be carrying out illegal activities on your Fast4 broadband connection.
There are 3 apps that you can use to analyse your Wi-Fi network to see who is connected:
- Windows users can use Wireless network watcher
- Apple users can use whoFi (who is on my Wifi)
- wifi network troubleshooting application WiFi Analyzer
The above apps scan your Wifi network and show you a list of the connected devices.
Do I need a wireless booster for my Fast4 broadband?
If you find that there are wireless coverage gaps in your home, a Wifi network extender also known as a Wi-Fi Booster is the best solution to boost your wireless signal to cover any black holes.
The Wifi network extender picks up the existing Wifi network signal as it is starting to become weaker and re-transmits the wireless network signal to extend it’s reach.
Position the Wifi booster/extender near the position where your wireless network signal from the Fast4 broadband router is starting to become weaker.
Position it near where your Wi-Fi network signal is dropping down to 2 signal bars. Walk around your property with a smartphone to find where this location is.
When was the last time you upgraded the Fast4 broadband router?
The Fast4 and broadband infrastructure, in general, are constantly updated to support new features and improve performance as technology evolves. Always ensure that your Fast4 broadband router is running on the most up to date software.
Most Fast4 broadband routers allow you to perform the software upgrade by logging into the Fast4 broadband router and simply clicking on a button to perform the update.
If you cannot do this, contact Fast4 and they will do this for you or talk you through the process.
As well as upgrading the software, if you have had the same hardware for a long time, it’s probably worth talking to Fast4 to ask for a router upgrade.
Is the cause of the problem outside your property (at the exchange)?
This is probably the most likely cause for Fast4 broadband performance problems in your property and is more common for broadband connections that are delivered through copper phone lines.
If you are not sure if this is relevant in your case, contact Fast4 who will be able to conduct the appropriate line tests to see if there is a fault on the Fast4 broadband connection.
Is the performance issue because of Fast4 Internet congestion?
If you’re finding that the Fast4 broadband connection speed in your area is slow during certain times i.e. over weekends or during the evening, then it may be due to congestion during peak times.
You should speak to Fast4 to find out your minimum speed.
Find Best Alternatives to Fast4 Broadband
Test your Fast4 broadband connection
After the problem has been fixed either by yourself or Fast4, re-test the broadband connection using at least 2 independent Speedtests to ensure the problem is fixed: