FireFly Broadband Speedtest and troubleshooting

 FireFly internet Speed test

Simply click on the “Go” button below on the Ookla Speed Checker to test the speed of your FireFly broadband connection.

Details on how to fix problems with your FireFly internet connection are in the sections below.

Not happy with Your FireFly internet speed?

Have a look at this list of alternatives to FireFly Broadband. These are the Cheapest deals available this week.

Prices may change during contract term.

Provider
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Package Details
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Shell Energy Fast Broadband

Shell Energy Fast Broadband
11Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£19.99 per month

View Deal
£19.99,shell,bb,t1,openr,ldn,pr1,stdb,all,12m,promo,2023,primo
NOW Brilliant Broadband

NOW Brilliant Broadband
11Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£20 £28.50 per month
£0 activation fee.

View Deal
£20 £28.50,nowb,bb,promo,primo,t1,openr,ldn,ncb,stdb,all,12m,ytbnt,pr1,
Onestream Fibre 80 Broadband Deal

Onestream Supreme Full Fibre 80 Broadband
67Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£20 £40.95 per month
Offer ends 1 Mar.

View Deal
£20 £40.95,ones,bb,t3,t7,openr,pr1,sfb,all,12m,promo,primo,yttopx,sba,npl
NOW Super Fibre Broadband

NOW Super Fibre Broadband
63Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£24 £38.50 per month
£0 activation fee. Offer ends soon.

View Deal
£24 £38.50,nowb,bb,promo,bsc,t3,t7,openr,ldn,ncb,sfb,primo,t6a,all,12m,ytbnt,pr1,
NOW Full Fibre 100Mb Broadband Deal

NOW Full Fibre 100 Broadband
100Mb Avg. Download Speed
18 Month contract · £10 Set-up fee
£24 £39 per month
Offer ends 1 Mar.

View Deal
£24 £39,nowb,bb,promo,bsc,npl,t4,t7,openr,ldn,sfb,primo,t6a,all,18m,yttopx,pr1,
Vodafone Superfast 2 Broadband

Vodafone Full Fibre 2 Broadband
73Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£24 per month
Free Setup for a limited period. Offer ends 29 Feb.

View Deal
£24,voda,bb,bsc,t3,t7,openr,ldn,promo,sfb,primo,all,24m,pr1,
Shell Energy Superfast Fibre Broadband

Shell Energy Superfast Fibre Broadband
38Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£24.99 per month
No activation fee. Offer ends 29 Feb.

View Deal
£24.99,shell,bb,t2,t7,openr,ldn,pr1,sfb,t6a,primo,promo,all,12m,2023
Plusnet Full Fibre 145 Broadband

Plusnet Full Fibre 145 Broadband
145Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£26.99 per month
£70.00 Mastercard® Reward Card + Free Setup. Offer ends 28 Feb.

View Deal
£26.99,pnet,bb,t4,t7,primo,openr,ldn,sfb,npl,all,24m,promo,top-10,yttopx,pr2
Sky Superfast Broadband

Sky Superfast Broadband
61Mb Avg. Download Speed
18 Month contract · £0 £19.95 Set-up fee
£27 £39.50 per month
Free Setup for a limited period.

View Deal
£27 £39.50,skyb,bb,bsc,promo,primo,t3,t7,openr,ldn,sfb,all,18m,skyvsbt,pr2,
Vodafone Superfast 100 Broadband

Vodafone Full Fibre 100 Broadband
100Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£27 per month
Free Setup for a limited period. Offer ends 29 Feb.

View Deal
£27,voda,bb,promo,t4,t7,openr,ldn,sfb,primo,all,24m,top-10,sba,pr2,
Onestream Fibre 115 Broadband Deal

Onestream Supreme Full Fibre 115 Broadband
100Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£27.45 £45.95 per month
Offer ends 1 Mar.

View Deal
£27.45 £45.95,ones,bb,bsc,t4,t7,openr,pr2,sfb,all,12m,promo,primo,npl
BT Fibre Essential Broadband

BT Fibre Essential Broadband
36Mb Avg. Download Speed
24 Month contract · £20 Set-up fee
£27.99 per month

View Deal
£27.99,btb,bb,bsc,t2,t7,openr,ldn,sfb,all,24m,promo,primo,skyvsbt,pr2,
Sky Ultrafast Broadband

Sky Ultrafast Broadband
145Mb Avg. Download Speed
18 Month contract · £0 £19.95 Set-up fee
£28 £43 per month
Free Setup for a limited period. Offer ends 29 Feb.

View Deal
£28 £43,skyb,bb,t4,t7,promo,primo,openr,ldn,pr2,sfb,all,18m,skyvsbt,top-10
Virgin Media M50 Fibre Broadband + Phone

Virgin Media M50 Fibre Broadband + Home Phone
54Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£28 £51 per month
Free Setup for a limited period. Offer ends 1 Mar.

View Deal
£28 £51,vmedia,bb,promo,npl,bsc,t2,t7,primo,pr2,sfb,all,18m,ldn
Shell Energy Superfast Fibre Plus Broadband

Shell Energy Superfast Fibre Plus Broadband
67Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£28.99 per month
No activation fee. Offer ends 29 Feb.

View Deal
£28.99,shell,bb,promo,bsc,t3,t7,openr,ldn,pr2,sfb,primo,all,12m,2023
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
132Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£29 per month
Free Setup for a limited period.

View Deal
£29,vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,top-10,yttopx,pr2,
BT Full Fibre 100 Broadband

BT Full Fibre 100 Broadband
150Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£29.99 per month
£50 Reward Card + Free Setup. Offer ends 29 Feb.

View Deal
£29.99,btb,bb,npl,t4,t7,primo,openr,ldn,sfb,promo,all,24m,yttopx,skyvsbt,pr2
Shell Energy Full Fibre 100 Broadband

Shell Energy Full Fibre 100 Broadband
109Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£29.99 per month
No activation fee. Offer ends 29 Feb.

View Deal
£29.99,shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,top-10,npl
Sky Superfast 100Mb Broadband

Sky Fibre 100 Broadband
100Mb Avg. Download Speed
18 Month contract · £0 £19.95 Set-up fee
£30 £43 per month
Free Setup for a limited period. Offer ends 29 Feb.

View Deal
£30 £43,skyb,bb,bsc,promo,primo,t4,t7,openr,ldn,sfb,all,npl,18m,skyvsbt,pr2,
Vodafone Ultrafast 200 Broadband

Vodafone Full Fibre 200 Broadband
200Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£30 per month
Free Setup for a limited period.

View Deal
£30,voda,bb,bsc,t4,t7,primo,openr,ldn,sfb,all,24m,promo,top-10,npl,pr2,
Vodafone Pro Gigafast 900 Broadband

Vodafone Full Fibre 900 Broadband
900Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£30 per month
Lowest price ever. Offer ends 29 Feb.

View Deal
£30,voda,bb,npl,bsc,t5,t7,promo,openr,ldn,ufb,primo,all,24m,yttopx,pr2,
Onestream Fibre 200 Broadband Deal

Onestream Supreme Full Fibre 220 Broadband
200Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£30.95 £49.95 per month
Offer ends 1 Mar.

View Deal
£30.95 £49.95,ones,bb,bsc,t4,t7,openr,pr2,sfb,all,12m,promo,primo,npl
Plusnet Full Fibre 300 Broadband

Plusnet Full Fibre 300 Broadband
300Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£30.99 per month
£80.00 Mastercard® Reward Card + Free Setup. Offer ends 28 Feb.

View Deal
£30.99,pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr2
Virgin Media M250 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M250 Fibre Broadband + Home Phone & O2 SIM
264Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£31.99 per month
Free Setup for a limited period. Offer ends 1 Mar.

View Deal
£31.99,vmedia,bb,promo,t4,t7,sfb,primo,all,18m,sim,ldn,npl,pr2,
BT Fibre 1 Broadband

BT Fibre 1 Broadband
50Mb Avg. Download Speed
24 Month contract · £20 Set-up fee
£32.99 per month
£50 Reward Card.

View Deal
£32.99,btb,bb,bsc,t2,t7,primo,openr,ldn,sfb,all,24m,promo,skyvsbt,pr2,
Sky Ultrafast Plus Broadband

Sky Ultrafast+ Broadband
500Mb Avg. Download Speed
18 Month contract · £0 £19.95 Set-up fee
£33 £53 per month
Free Setup for a limited period. Offer ends 29 Feb.

View Deal
£33 £53,skyb,bb,bsc,t5,t7,openr,ldn,primo,pr2,ufb,all,18m,yttopx,promo,skyvsbt
Onestream Fibre 500 Broadband Deal

Onestream Supreme Full Fibre 550 Broadband
500Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£33.95 £54.95 per month
Offer ends 1 Mar.

View Deal
£33.95 £54.95,ones,bb,bsc,t5,t7,openr,pr2,sfb,all,12m,promo,primo,npl
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
132Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£34 £57 per month
Free Setup for a limited period. Offer ends 1 Mar.

View Deal
£34 £57,vmedia,bb,promo,npl,bsc,t4,t7,primo,pr2,sfb,all,18m,ldn,
Onestream Fibre 900 Broadband Deal

Onestream Hyperstream Full Fibre 1000 Broadband
900Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£34.95 £59.95 per month
Offer ends 1 Mar.

View Deal
£34.95 £59.95,ones,bb,bsc,t5,t7,openr,pr2,sfb,all,12m,promo,primo,yttopx,npl
BT Full Fibre 500 Broadband

BT Full Fibre 500 Broadband
500Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£34.99 per month
£50 Reward Card + Free Setup. Offer ends 29 Feb.

View Deal
£34.99,btb,bb,npl,bsc,t5,t7,openr,ldn,ufb,all,primo,24m,promo,skyvsbt,pr2,

Prices may change during contract term.

Provider
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Package
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Speed
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Contract
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Monthly
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NOW Brilliant Broadband

NOW Brilliant Broadband
£0 Set-up fee
£0 activation fee.

11Mb12£20 £28.50 View Deal nowb,bb,promo,primo,t1,openr,ldn,ncb,stdb,all,12m,ytbnt,pr1,
NOW Super Fibre Broadband

NOW Super Fibre Broadband
£0 Set-up fee
£0 activation fee. Offer ends soon.

63Mb12£24 £38.50 View Deal nowb,bb,promo,bsc,t3,t7,openr,ldn,ncb,sfb,primo,t6a,all,12m,ytbnt,pr1,
NOW Full Fibre 100Mb Broadband Deal

NOW Full Fibre 100 Broadband
£10 Set-up fee
Offer ends 1 Mar.

100Mb18£24 £39 View Deal nowb,bb,promo,bsc,npl,t4,t7,openr,ldn,sfb,primo,t6a,all,18m,yttopx,pr1,
Sky Superfast Broadband

Sky Superfast Broadband
£0 £19.95 Set-up fee
Free Setup for a limited period.

61Mb18£27 £39.50 View Deal skyb,bb,bsc,promo,primo,t3,t7,openr,ldn,sfb,all,18m,skyvsbt,pr2,
Sky Superfast 100Mb Broadband

Sky Fibre 100 Broadband
£0 £19.95 Set-up fee
Free Setup for a limited period. Offer ends 29 Feb.

100Mb18£30 £43 View Deal skyb,bb,bsc,promo,primo,t4,t7,openr,ldn,sfb,all,npl,18m,skyvsbt,pr2,
Sky Ultrafast Broadband

Sky Ultrafast Broadband
£0 £19.95 Set-up fee
Free Setup for a limited period. Offer ends 29 Feb.

145Mb18£28 £43 View Deal skyb,bb,t4,t7,promo,primo,openr,ldn,pr2,sfb,all,18m,skyvsbt,top-10
Sky Ultrafast Plus Broadband

Sky Ultrafast+ Broadband
£0 £19.95 Set-up fee
Free Setup for a limited period. Offer ends 29 Feb.

500Mb18£33 £53 View Deal skyb,bb,bsc,t5,t7,openr,ldn,primo,pr2,ufb,all,18m,yttopx,promo,skyvsbt
Sky Gigafast Broadband

Sky Gigafast Broadband
£0 £19.95 Set-up fee
Free Setup for a limited period. Offer ends 29 Feb.

900Mb18£43 £63 View Deal skyb,bb,bsc,promo,primo,t5,t7,openr,ldn,pr3,ufb,all,18m,skyvsbt
BT Fibre Essential Broadband

BT Fibre Essential Broadband
£20 Set-up fee

36Mb24£27.99 View Deal btb,bb,bsc,t2,t7,openr,ldn,sfb,all,24m,promo,primo,skyvsbt,pr2,
BT Fibre 1 Broadband

BT Fibre 1 Broadband
£20 Set-up fee
£50 Reward Card.

50Mb24£32.99 View Deal btb,bb,bsc,t2,t7,primo,openr,ldn,sfb,all,24m,promo,skyvsbt,pr2,
BT Fibre 2 Broadband

BT Fibre 2 Broadband
£20 Set-up fee
£50 Reward Card.

67Mb24£35.99 View Deal btb,bb,t3,t7,openr,ldn,sfb,promo,primo,all,24m,skyvsbt,pr2,
BT Full Fibre 100 Broadband

BT Full Fibre 100 Broadband
£0 Set-up fee
£50 Reward Card + Free Setup. Offer ends 29 Feb.

150Mb24£29.99 View Deal btb,bb,npl,t4,t7,primo,openr,ldn,sfb,promo,all,24m,yttopx,skyvsbt,pr2
BT Full Fibre 500 Broadband

BT Full Fibre 500 Broadband
£0 Set-up fee
£50 Reward Card + Free Setup. Offer ends 29 Feb.

500Mb24£34.99 View Deal btb,bb,npl,bsc,t5,t7,openr,ldn,ufb,all,primo,24m,promo,skyvsbt,pr2,
BT Full Fibre 900 Broadband

BT Full Fibre 900 Broadband
£20 Set-up fee
£50 Reward Card. Offer ends 29 Feb.

900Mb24£57.99 View Deal btb,bb,promo,npl,t5,t7,primo,openr,ldn,ufb,all,24m,skyvsbt,pr3,
Virgin Media M50 Fibre Broadband Only

Virgin Media M50 Fibre Broadband Only
£80 Set-up fee

54Mb1£43 View Deal vmedia,bb,npl,t2,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
£80 Set-up fee

132Mb1£49 View Deal vmedia,bb,npl,t4,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M250 Fibre Broadband Only

Virgin Media M250 Fibre Broadband Only
£80 Set-up fee

264Mb1£55 View Deal vmedia,bb,npl,t4,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M50 Fibre Broadband + Phone

Virgin Media M50 Fibre Broadband + Home Phone
£80 Set-up fee

54Mb1£51 View Deal vmedia,bb,promo,npl,bsc,t2,t7,primo,ncb,sfb,all,ncb,pr3,ldn
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
£80 Set-up fee

132Mb1£57 View Deal vmedia,bb,promo,npl,bsc,t4,t7,primo,ncb,sfb,all,ncb,pr3,ldn
Virgin Media M250 Fibre Broadband  + Phone

Virgin Media M250 Fibre Broadband + Home Phone
£80 Set-up fee

264Mb1£63 View Deal vmedia,bb,npl,bsc,t4,t7,primo,ncb,sfb,promo,all,ncb,pr4,ldn
Virgin Media M350 Fibre Broadband  + Phone

Virgin Media M350 Fibre Broadband + Home Phone
£80 Set-up fee

362Mb1£69 View Deal vmedia,bb,npl,bsc,t4,t7,primo,ncb,ufb,promo,all,ncb,pr4,ldn
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

132Mb18£29 View Deal vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,top-10,yttopx,pr2,
Virgin Media M250 Fibre Broadband Only

Virgin Media M250 Fibre Broadband Only
£0 £35 Set-up fee
Includes £75 bill credit + Free Setup for a limited period. Offer ends 7th Mar.

264Mb18£36 View Deal vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,pr2,
Virgin Media M350 Fibre Broadband Only

Virgin Media M350 Fibre Broadband Only
£0 £35 Set-up fee

362Mb18£42 View Deal vmedia,bb,npl,t5,t7ufb,all,18m,primo,promo,onlyb,ldn,pr3,
Virgin Media M500 Fibre Broadband Only

Virgin Media M500 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 1 Mar.

516Mb18£42 View Deal vmedia,bb,npl,bsc,t5,t7,pr2,ufb,promo,primo,all,18m,onlyb,ldn,
Virgin Media Gig1 Broadband Only

Virgin Media Gig1 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

1130Mb18£48 View Deal vmedia,bb,promo,primo,npl,t5,t7,ufb,all,18m,onlyb,ldn,pr3,
Virgin Media M50 Fibre Broadband + Phone

Virgin Media M50 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 1 Mar.

54Mb18£28 £51 View Deal vmedia,bb,promo,npl,bsc,t2,t7,primo,pr2,sfb,all,18m,ldn
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 1 Mar.

132Mb18£34 £57 View Deal vmedia,bb,promo,npl,bsc,t4,t7,primo,pr2,sfb,all,18m,ldn,
Virgin Media M250 Fibre Broadband  + Phone

Virgin Media M250 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 1 Mar.

264Mb18£40 £63 View Deal vmedia,bb,npl,bsc,t4,t7,primo,pr2,sfb,promo,all,18m,ldn,
Virgin Media M350 Fibre Broadband  + Phone

Virgin Media M350 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 1 Mar.

362Mb18£46 £69 View Deal vmedia,bb,npl,bsc,t4,t7,primo,pr3,ufb,promo,all,18m,ldn
Virgin Media M500 Fibre Broadband  + Phone

Virgin Media M500 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 1 Mar.

516Mb18£52 £75 View Deal vmedia,bb,npl,bsc,t4,t7,primo,pr3,ufb,promo,all,18m,ldn
Virgin Media Gig1 Fibre Broadband + Phone

Virgin Media Gig1 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 1 Mar.

1130Mb18£58 £81 View Deal vmedia,bb,promo,t5,t7,pr3,ufb,primo,all,18m,ldn,npl
Virgin Media M250 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M250 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 1 Mar.

264Mb18£31.99 View Deal vmedia,bb,promo,t4,t7,sfb,primo,all,18m,sim,ldn,npl,pr2,
Virgin Media M350 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M350 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 1 Mar.

362Mb18£37.99 View Deal vmedia,bb,promo,t5,t7,ufb,primo,all,18m,sim,ldn,npl,pr2,
Virgin Media M500 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M500 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 1 Mar.

516Mb18£43.99 View Deal vmedia,bb,promo,t5,t7,pr3,ufb,primo,all,18m,sim,ldn,npl
Virgin Media 1gb Volt Fibre Broadband + Phone + O2 simcard

Virgin Media Gig1 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 1 Mar.

54Mb18£49.99 View Deal vmedia,bb,npl,t5,t7,pr4,sfb,all,18m,primo,promo,onlyb,ldn
Plusnet Full Fibre 145 Broadband

Plusnet Full Fibre 145 Broadband
£0 Set-up fee
£70.00 Mastercard® Reward Card + Free Setup. Offer ends 28 Feb.

145Mb24£26.99 View Deal pnet,bb,t4,t7,primo,openr,ldn,sfb,npl,all,24m,promo,top-10,yttopx,pr2
Plusnet Full Fibre 300 Broadband

Plusnet Full Fibre 300 Broadband
£0 Set-up fee
£80.00 Mastercard® Reward Card + Free Setup. Offer ends 28 Feb.

300Mb24£30.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr2
Plusnet Full Fibre 500 Broadband

Plusnet Full Fibre 500 Broadband
£0 Set-up fee
£90.00 Mastercard® Reward Card + Free Setup. Offer ends 28 Feb.

500Mb24£34.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr2,
Plusnet Full Fibre 900 Broadband

Plusnet Full Fibre 900 Broadband
£0 Set-up fee
£100.00 Mastercard® Reward Card + Free Setup. Offer ends 28 Feb.

900Mb24£43.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr3,
Shell Energy Fast Broadband

Shell Energy Fast Broadband
£0 Set-up fee

11Mb12£19.99 View Deal shell,bb,t1,openr,ldn,pr1,stdb,all,12m,promo,2023,primo
Shell Energy Superfast Fibre Broadband

Shell Energy Superfast Fibre Broadband
£0 Set-up fee
No activation fee. Offer ends 29 Feb.

38Mb12£24.99 View Deal shell,bb,t2,t7,openr,ldn,pr1,sfb,t6a,primo,promo,all,12m,2023
Shell Energy Superfast Fibre Plus Broadband

Shell Energy Superfast Fibre Plus Broadband
£0 Set-up fee
No activation fee. Offer ends 29 Feb.

67Mb12£28.99 View Deal shell,bb,promo,bsc,t3,t7,openr,ldn,pr2,sfb,primo,all,12m,2023
Shell Energy Full Fibre 100 Broadband

Shell Energy Full Fibre 100 Broadband
£0 Set-up fee
No activation fee. Offer ends 29 Feb.

109Mb12£29.99 View Deal shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,top-10,npl
Shell Energy Full Fibre 200 Broadband

Shell Energy Full Fibre 200 Broadband
£0 Set-up fee
No activation fee. Offer ends 29 Feb.

207Mb12£34.99 View Deal shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,npl
Shell Energy Full Fibre 300 Broadband

Shell Energy Full Fibre 300 Broadband
£0 Set-up fee
No activation fee. Offer ends 29 Feb.

311Mb12£40.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr2,
Shell Energy Full Fibre 500 Broadband

Shell Energy Full Fibre 500 Broadband
£0 Set-up fee
No activation fee. Offer ends 29 Feb.

525Mb12£44.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr3,
Shell Energy Full Fibre 900 Broadband

Shell Energy Full Fibre 900 Broadband
£0 Set-up fee
No activation fee. Offer ends 29 Feb.

944Mb12£49.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr3,
Vodafone Superfast 2 Broadband

Vodafone Full Fibre 2 Broadband
£0 Set-up fee
Free Setup for a limited period. Offer ends 29 Feb.

73Mb24£24 View Deal voda,bb,bsc,t3,t7,openr,ldn,promo,sfb,primo,all,24m,pr1,
Vodafone Superfast 100 Broadband

Vodafone Full Fibre 100 Broadband
£0 Set-up fee
Free Setup for a limited period. Offer ends 29 Feb.

100Mb24£27 View Deal voda,bb,promo,t4,t7,openr,ldn,sfb,primo,all,24m,top-10,sba,pr2,
Vodafone Ultrafast 200 Broadband

Vodafone Full Fibre 200 Broadband
£0 Set-up fee
Free Setup for a limited period.

200Mb24£30 View Deal voda,bb,bsc,t4,t7,primo,openr,ldn,sfb,all,24m,promo,top-10,npl,pr2,
Vodafone Ultrafast 500 Broadband

Vodafone Full Fibre 500 Broadband
£0 Set-up fee
Free Setup for a limited period. Offer ends 29 Feb.

500Mb24£40 View Deal voda,bb,npl,bsc,t5,t7,openr,ldn,ufb,all,24m,primo,promo,pr2,
Vodafone Pro Gigafast 900 Broadband

Vodafone Full Fibre 900 Broadband
£0 Set-up fee
Lowest price ever. Offer ends 29 Feb.

900Mb24£30 View Deal voda,bb,npl,bsc,t5,t7,promo,openr,ldn,ufb,primo,all,24m,yttopx,pr2,
Onestream Fibre 80 Broadband Deal

Onestream Supreme Full Fibre 80 Broadband
£0 Set-up fee
Offer ends 1 Mar.

67Mb12£20 £40.95 View Deal ones,bb,t3,t7,openr,pr1,sfb,all,12m,promo,primo,yttopx,sba,npl
Onestream Fibre 115 Broadband Deal

Onestream Supreme Full Fibre 115 Broadband
£0 Set-up fee
Offer ends 1 Mar.

100Mb12£27.45 £45.95 View Deal ones,bb,bsc,t4,t7,openr,pr2,sfb,all,12m,promo,primo,npl
Onestream Fibre 200 Broadband Deal

Onestream Supreme Full Fibre 220 Broadband
£0 Set-up fee
Offer ends 1 Mar.

200Mb12£30.95 £49.95 View Deal ones,bb,bsc,t4,t7,openr,pr2,sfb,all,12m,promo,primo,npl
Onestream Fibre 500 Broadband Deal

Onestream Supreme Full Fibre 550 Broadband
£0 Set-up fee
Offer ends 1 Mar.

500Mb12£33.95 £54.95 View Deal ones,bb,bsc,t5,t7,openr,pr2,sfb,all,12m,promo,primo,npl
Onestream Fibre 900 Broadband Deal

Onestream Hyperstream Full Fibre 1000 Broadband
£0 Set-up fee
Offer ends 1 Mar.

900Mb12£34.95 £59.95 View Deal ones,bb,bsc,t5,t7,openr,pr2,sfb,all,12m,promo,primo,yttopx,npl

 

Troubleshooting FireFly broadband speed problems

FireFly Internet speedtest - Slow Internet speed

Before you begin troubleshooting the speed of your FireFly internet connection, we recommend that you run a FireFly Broadband Speed Test to confirm your current broadband speed.

It is also a good idea find out the guaranteed minimum download speed you have subscribed to from FireFly.

You can get this info by checking a FireFly broadband bill, your FireFly contract or by contacting FireFly.

Potential causes of FireFly’s slow internet speed

Is it your FireFly internet connection that is running slow or is it your device (laptop/smartphone/PC)?

You may need to consider how many applications are running on your device.

The performance problem may be due to over-utilization of your system resources e.g RAM/CPU and as opposed to a problem with FireFly’s broadband connection.

If you are on a laptop then you may use the task manager to check your CPU and RAM utilization.

On other device, you could try restarting the device which hopefully will kill all programs that may have been using up your device resources.

Run the FireFly Speedtest on your computer and your mobile to check how the speedtest results compare between the two devices.

This should hopefully provide you with more info to work with in terms of whether the issue lies with your device or the FireFly broadband connection.

Is your Wi-Fi network the cause of the performance issue?

The root cause of the performance problem may be your wireless network and not the FireFly broadband connection.

You can rule out the Wifi network by simply connecting your PC directly to the FireFly broadband router with a network cable and then run the FireFly Speedtest again.

If the speed checker result is better when you’re connected by a network cable, this suggests that the issue could be with the internal wireless network.

A few other things to investigate:

  • Are the WiFi channels that you are using for your wireless network network (SSID) overlapping with the neighbors?
  • Is the wireless signal from the broadband router obstructed?
  • Does the performance improve when your are standing right infront of the FireFly wireless router?

Who’s connected to my Wifi network?

Have you checked that your Wifi network password has not been shared? Do you have an un-secured Wifi network? How secure is your wireless network password? It may be time to update it.

Neighbors could be using your Wifi network and using up all the FireFly speed by downloading, uploading or even streaming music or videos over your FireFly broadband connection! Worse still, they could be conducting illegal activities on your FireFly broadband connection.

Here are 2 applications to use to scan your Wi-Fi network to see who’s connected:

Both apps will scan your Wi-Fi network and display a list of the connected devices.

Do I need a Wi-Fi network booster for my FireFly broadband?

You may discover that there are Wifi coverage holes in your property, a Wifi extender aka a Wi-Fi Booster is the best fix to boost your Wi-Fi signal to cover any coverage gaps.

The Wi-Fi network booster picks up the existing wireless network signal just as it is starting to become weaker and re-transmits the wireless signal to extend it’s coverage.

Place the Wifi network booster where your wireless signal from the FireFly internet router is becoming weaker.

Place it approximately where your Wifi signal drops down to 2 bars. Walk around your property with a smartphone to determine where this is.

When was the last time you upgraded the FireFly broadband router?

The FireFly and broadband infrastructure, in general, are frequently updated to support new features and improve performance as technology evolves.  Always ensure that the FireFly internet router is running on the latest software.

Most FireFly broadband routers allow you to carry out the software update by simply logging on the FireFly broadband router and simply clicking a button to start the upgrade.

If you can’t do this, get in touch with FireFly and they will be able to do this for you or talk you through performing the upgrade yourself.

In addition to updating the software, if you have had the same hardware for a long period, it’s worth speaking to FireFly to ask for a router upgrade.

Is the fault outside your property (at the exchange)?

This is probably the most common cause for FireFly broadband performance problems in your area and is more common with internet broadband connections that are delivered via phone lines.

If you’re not sure if this is applicable to you, contact FireFly who should be able to conduct the appropriate line tests to check if there is a problem on the FireFly broadband connection.

Is the issue due to FireFly Internet congestion?

If you’re finding that the FireFly broadband connection speed in your area is slow during certain times i.e. weekends and evenings, it may be due to congestion during peak times.

You should speak to FireFly to check your minimum speed.

Find Best Alternatives to FireFly Broadband

 

Test your FireFly internet connection

After the issue has been fixed either by yourself or FireFly, re-test the internet connection using  at least 2 independent Speedtests to ensure the issue is resolved:

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