Free Dialup Broadband Speed test and troubleshooting
Free Dialup broadband Speed test
Click on the “Go” button below on the Ookla Speed Checker to test the broadband speed of your Free Dialup broadband connection.
Details on how to troubleshoot problems with your Free Dialup broadband can be found below the speed test widget.
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How to troubleshoot Free Dialup broadband performance problems
Before you begin troubleshooting the performance of your Free Dialup internet connection, we recommend that you perform a Free Dialup Broadband Speed Test to measure your current connection speed.
It is a good idea to also confirm the minimum download speed you are paying for from Free Dialup.
You can find this information by checking your Free Dialup broadband bill, your Free Dialup contract or by contacting Free Dialup.
Likely causes of Free Dialup’s slow broadband speed
Is it your Free Dialup broadband that is running slow or is it your device (laptop/smartphone/PC)?
You may need to consider how many applications are running on your device.
The speed issue could be due to over-utilization of your device’s resources e.g RAM/memory/CPU Processor and not an issue with Free Dialup’s broadband connection.
If you are on a computer then you can use the task manager to check your CPU and Memory utilization.
On other device, you could try restarting the device which hopefully will terminate all applications that may be using up your systems resources.
Re-run the Free Dialup Speed checker on your computer and your mobile phone to check how the speed test results compare between the 2 devices.
This should hopefully give you some info to help determine whether the issue lies with your device or the Free Dialup broadband connection.
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Is the Wifi the cause of the issue?
The root cause of the performance issue may be your wireless and not the Free Dialup internet connection.
You could rule out the wireless network by connecting your PC directly to the Free Dialup broadband router using an ethernet cable and run the Free Dialup Speed test again.
If the speed is better when you’re connected by a network cable, this shows that the issue could be with the Wi-Fi network.
A number of things to investigate:
- Are the Wireless channels that you are using for your wireless network network (SSID) overlapping with your neighbours?
- Is your Wifi signal from the broadband router obstructed?
- Does the speed get better when your are stood directly in-front of the Free Dialup internet router?
Who’s connected to my Wifi network?
Have you checked that your wireless network password has not been shared? Do you have an open wireless network? How complex is your Wi-Fi network password? It could be time to update it.
Neighbors could be on your Wifi network and eating up all your Free Dialup speed by downloading, uploading or even streaming music or video on your Free Dialup internet connection! Worse still, they could be conducting illegal activities on your Free Dialup broadband connection.
Here are 3 apps to utlise to analyze your Wi-Fi network to check who’s connected:
- Windows users can use Wireless network watcher
- Apple users can use whoFi (who is on my Wifi)
- WiFi scanning application WiFi Analyzer
The above applications scan your wireless network and produce a list of the devices connected.
Should I get a wireless network booster for my Free Dialup broadband?
If you find that there are wireless black spots at your house, a wireless extender also known as a wireless Booster may be the best solution to increase your Wi-Fi signal to cover any black spots.
The wireless extender picks up your existing wireless network signal just as it is starting to become weaker and re-transmits the wireless network signal to increase it’s reach.
Place the Wi-Fi network extender where your wireless network signal from your Free Dialup internet router is starting to become weaker.
Place it near where your Wifi signal drops down to two bars. Walk around your property with a mobile phone to find where this location is.
When was the last time you upgraded the Free Dialup broadband router?
The Free Dialup and broadband infrastructure, in general, are constantly updated to support new features and improve performance as technology evolves. Ensure that the Free Dialup internet router is running on the most up to date software.
The majority of Free Dialup internet routers allow you to perform the software upgrade by simply logging on the Free Dialup broadband router and simply clicking a button to perform the update.
If you cannot do this, contact Free Dialup and they will perform the upgrade for you or guide you through the process.
In addition to upgrading the software, if you have had the same hardware for a long time, it’s worth speaking to Free Dialup to ask for a router upgrade.
Is the root cause of the issue external to your home (at the exchange)?
This is probably the most common cause for Free Dialup broadband performance problems in your property and is more common for internet broadband connections that are delivered using copper phone lines.
If you’re not sure if this is relevant in your case, contact Free Dialup who will be able to run the appropriate line tests to see if there is a fault on the Free Dialup internet connection.
Is the issue due to Free Dialup Internet congestion?
If you are finding that the Free Dialup internet connection speed in your area is slow during certain times i.e. over weekends or evenings, then it may be because of congestion during peak hours.
You should contact Free Dialup to check your guaranteed speed.
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Re-testing your Free Dialup broadband connection
After the problem has been resolved either by yourself or Free Dialup, re-test your internet connection using at least two separate Speedtests to ensure the problem is resolved: