Freecom.net Broadband Speed Checker and troubleshooting

 Freecom.net internet Speed Checker

Simply click on the “Go” button on the Ookla Speed Check to confirm the broadband speed of your Freecom.net broadband connection.

Information on how to troubleshoot problems with your Freecom.net internet connection are in the sections below the speed test widget.

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How to troubleshoot Freecom.net broadband speed issues

Freecom.net Internet speedtest - Slow broadband speed

Before you start troubleshooting the speed of your Freecom.net broadband connection, we recommend that you perform a Freecom.net Internet Speedtest to confirm your current broadband speed.

It is a good idea to also confirm the guaranteed minimum download speed you on your broadband package from Freecom.net.

You can find this info by checking your Freecom.net broadband bill, your Freecom.net contract or by contacting Freecom.net.

Common causes of Freecom.net’s slow broadband speed

Is it your Freecom.net internet connection that is slow or could it be your device (PC/laptop/phone)?

You may need to consider how many apps are currently running on your device.

The performance problem may be due to the over-utilisation of your system resources i.e Memory/CPU and not a problem with Freecom.net’s internet connection.

If you are on a laptop then you can use the task manager to see your CPU and RAM utilisation.

On any other device, you could try restarting the device which hopefully will kill all apps that may have been using up your device resources.

Re-run the Freecom.net Speed test on your PC and your mobile to check how the speedtest results compare between the two devices.

Hopefully this should give you some information to help determine if the issue lies with your PC/Smartphone or the Freecom.net broadband connection.

Is your Wi-Fi network the issue?

The root cause of the performance problem may be your wireless and not the Freecom.net broadband internet connection.

You can rule out the Wifi network by simply connecting your PC directly to the Freecom.net broadband router with a network cable and run the Freecom.net Speed test again.

If the performance improves when you are connected by a network cable, this proves that the issue may be with your internal wireless network.

Possible things to look further into:

  • Are the Wireless channels that you’re using for your Wi-Fi network network (SSID) overlapping with the neighbours?
  • Is your wireless network signal from the wireless router obstructed?
  • Does the speed improve when you’re standing directly in-front of the Freecom.net wireless router?

Exactly who’s connected to my Wifi network?

Have you checked that your wireless network password has not been hacked? Do you have an open Wi-Fi network? How complex is your wireless network password? It could be time to update it.

Neighbors could be on your Wi-Fi network and using up all your Freecom.net speed by downloading, uploading or even streaming music or video over your Freecom.net broadband connection! Worse still, they may be carrying out illegal activities on your Freecom.net internet connection.

Freecom.net WiFi not working

Here are 3 apps that you can use to analyse your wireless network to check who’s connected:

The above software will scan your wireless network and show you a list of the devices connected.

Do I need a Wifi network booster for my Freecom.net broadband?

You may discover that there are wireless black holes in your house, a Wi-Fi network extender also known as a Wifi Booster may be the best solution to boost your Wi-Fi signal to cover any coverage holes.

The Wifi network booster simply picks up your existing wireless network signal just as it is becoming weaker and re-transmits the wireless network signal to extend it’s reach.

Position the wireless booster/extender near where your Wi-Fi network signal from the Freecom.net internet router is starting to become weaker.

Place it approximately where your wireless signal drops down to two bars. Walk around your property with a smartphone to determine where this is.

When did you last upgrade the Freecom.net broadband router?

Freecom.net router upgrade

The Freecom.net and broadband infrastructure, in general, are frequently updated to support new features and improve reliability as technology evolves.  Ensure that your Freecom.net broadband router is running on the latest software.

Most Freecom.net broadband routers allow you to carry out the software upgrade by simply logging into the Freecom.net broadband router and simply clicking on a button to start the update.

If you can’t do this, get in touch with Freecom.net and they will be able to do this for you or talk you through the process.

In addition to updating the software, if you have had hardware for a long time, it’s worth talking to Freecom.net to request for a hardware upgrade.

Is the issue outside your property (at the exchange)?

This is probably the most common cause for Freecom.net broadband performance problems in your property and it’s more common with broadband connections that are delivered through phone lines.

If you’re unsure if this is applicable to you, you should contact Freecom.net who will be able to run the relevant line checks to check if there is a fault on the Freecom.net internet connection.

Is the performance issue because of Freecom.net broadband congestion?

If you’re finding that the Freecom.net broadband connection speed in your area is slow during certain times e.g weekends and evenings, then it may be due to congestion during peak times.

You should contact Freecom.net to check your guaranteed speed.

Find Best Alternatives to Freecom.net Broadband

 

Test your Freecom.net internet connection

After the fault has been resolved either by yourself or Freecom.net, re-test the broadband connection using  at least two independent Speedtests to ensure the problem is resolved:

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