FreeUKISP broadband Speed Checker
Click on the “Go” button on the Ookla Speed Checker to test the broadband speed of your FreeUKISP broadband connection.
Information on how to fix problems with your FreeUKISP internet connection can be found below the speed test widget.
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How to troubleshoot FreeUKISP broadband speed issues
Before you begin troubleshooting the speed of your FreeUKISP broadband connection, we recommend that you run a FreeUKISP Broadband Speed Test to benchmark your current connection speed.
It is a good idea to also confirm the guaranteed minimum download speed that you have subscribed to from FreeUKISP.
You can find this information by checking your FreeUKISP broadband bill, your FreeUKISP contract or by contacting FreeUKISP.
Potential causes of FreeUKISP’s slow internet speed
Is it the FreeUKISP broadband that is running slow or could it be your device (PC/laptop/phone)?
You need to consider the number of applications are currently running on your device.
The speed issue may be due to the over-utilization of your device’s resources i.e RAM/memory/CPU Processor and not a problem with FreeUKISP’s internet connection.
If you’re on a PC then you can use the task manager to see your Processor and Memory usage.
On any other device, you should try restarting the device which hopefully should kill all apps that may be hogging your systems resources.
Re-run the FreeUKISP Speedtest on your computer and your mobile phone to check how the results compare between the 2 devices.
This should hopefully provide you with some information to help determine whether the problem lies with your device or the FreeUKISP broadband connection.
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Is your Wifi network the problem?
The root cause of the performance issue may be your Wifi network and not the FreeUKISP broadband connection.
You can rule out the wireless by simply connecting your computer directly into the FreeUKISP broadband router using an ethernet cable and run the FreeUKISP Speedtest again.
If the speed is better when you are connected using a network cable, this shows that the issue could be with the Wifi.
A number of things to investigate:
- Are the WiFi channels that you’re using for your wireless network (SSID) overlapping with your neighbours?
- Is the Wifi signal from the wireless router obstructed?
- Does your performance get better when you’re stood directly in-front of the FreeUKISP wireless router?
Exactly who’s connected to my wireless network?
Have you checked that your wireless network password has not been hacked? Do you have an un-secured Wifi network? How complex is your wireless network password? It could be time to change it.
Neighbours could be using your wireless network and eating up all the FreeUKISP speed by downloading, uploading or even streaming music or videos over your FreeUKISP broadband connection! Worse than that, they could be carrying out illegal activities using your FreeUKISP broadband connection.
Here are three apps to utlise to analyse your Wifi network to check who is connected:
- Microsoft users can use Wireless network watcher
- MAC users can use whoFi (who is on my Wifi)
- Wireless scanning tool WiFi Analyzer
The above software will scan your wireless network and display a list of the connected devices.
Should I get a Wifi network booster for my FreeUKISP broadband?
You may find that there are Wifi coverage gaps at your home, a Wifi extender aka a Wi-Fi Booster may be the best solution to increase your Wifi signal to cover any black spots.
The Wi-Fi network extender simply picks up the existing wireless signal as it is starting to become weaker and re-transmits the wireless signal to increase it’s reach.
Position the Wi-Fi network extender near where your Wifi signal from your FreeUKISP internet router is starting to become weaker.
Position it near where your wireless signal is dropping down to 2 bars. Walk around your property with a smartphone to determine where this is.
When was the last time you upgraded the FreeUKISP internet router?
The FreeUKISP and broadband infrastructure, in general, are frequently updated to provide new features and improve reliability as technology evolves. Ensure that the FreeUKISP broadband internet router is running on the most up-to-date software.
Most FreeUKISP broadband routers allow you to carry out the software upgrade by simply logging into the FreeUKISP broadband router and simply clicking on a button to start the upgrade.
If you can’t do this, get in touch with FreeUKISP and they will do this for you or alternatively, guide you through the process.
As well as upgrading the software, if you have had router for a long period, it’s worth speaking to FreeUKISP to ask for a hardware upgrade.
Is the problem external to your home (at the exchange)?
This is probably the most common cause for FreeUKISP broadband performance issues in your home and it’s more common for broadband connections that are delivered via copper phone lines.
If you’re not sure if this is relevant in your case, contact FreeUKISP who should be able to carry out the relevant line checks to see if there is a issue on the FreeUKISP internet line.
Is the issue due to FreeUKISP Internet congestion?
If you are finding that the FreeUKISP broadband connection speed in your area is slows down during certain periods e.g weekends or evenings, it may be due to congestion during peak times.
You should contact FreeUKISP to check your guaranteed speed.
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Re-testing your FreeUKISP broadband connection
After the fault has been resolved either by yourself or FreeUKISP, retest the internet connection using at least two separate Speedtests to ensure the issue is fixed: