FreeUKISP Broadband Speedtest and troubleshooting
FreeUKISP broadband Speed Checker
Click on the “Go” button below on the Ookla Speed Test to confirm the broadband speed of your FreeUKISP internet connection.
Details on how to troubleshoot issues with your FreeUKISP broadband are in the sections below the Ookla Speed test widget.
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Troubleshooting FreeUKISP broadband speed issues
Before you begin troubleshooting the speed of your FreeUKISP broadband connection, we suggest that you run a FreeUKISP Internet Speed Test to confirm your current broadband speed.
Also confirm the guaranteed minimum download speed that you are paying for from FreeUKISP.
You can find this info by checking your FreeUKISP broadband bill, your FreeUKISP contract or by contacting FreeUKISP.
Possible causes of FreeUKISP’s slow broadband speed
Is it the FreeUKISP broadband that is slow or is it your device (PC/laptop/phone)?
You may need to consider how many applications are running on your device.
The performance issue may be due to over-utilisation of your system resources e.g RAM/memory/CPU and as opposed to an issue with FreeUKISP’s broadband connection.
If you are on a computer then you may use the task manager to see your CPU and Memory utilization.
On other device, you should try rebooting the device which should hopefully kill all applications that may be using up your systems resources.
Run the FreeUKISP Speed checker on your personal computer and your mobile to check how the speedtest results compare between the 2 devices.
Hopefully this should give you some information to help determine if the issue lies with your PC/Smartphone or the FreeUKISP broadband connection.
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Is your Wifi the reason for the issues?
The root cause of the performance issue may be your wireless as opposed to the FreeUKISP internet connection.
You can rule out the Wifi network by connecting your computer directly into the FreeUKISP broadband router with an ethernet cable and run the FreeUKISP Speedtest again.
If the speed test result is better when you are connected by a network cable, this suggests that the issue could be with the Wifi.
A few other things to investigate:
- Are the WiFi channels that you are using for your Wifi network (SSID) overlapping with the neighbors?
- Is the Wifi network signal from the internet router obstructed?
- Does the speed improve when you’re standing directly infront of the FreeUKISP internet router?
Exactly who’s connected to my wireless network?
Have you checked that your Wifi network password has not been compromised? Do you have an un-secured Wifi network? How secure is your Wi-Fi network password? It could be time to change it.
Neighbours could be on your Wi-Fi network and using up all the FreeUKISP speed by downloading, uploading or even streaming music or videos on your FreeUKISP broadband connection! Worse still, they could be conducting illegal activities over your FreeUKISP internet connection.
Here are three applications that you can utlise to analyze your wireless network to see who is connected:
- Windows users can use Wireless network watcher
- IOS users can use whoFi (who is on my Wifi)
- wireless network scanning tool WiFi Analyzer
The above applications analyse your Wifi network and show you a list of the everything on your wifi.
Do I need a Wi-Fi network booster for my FreeUKISP broadband?
If you discover that there are Wi-Fi coverage gaps at your home, a Wi-Fi network extender also known as a Wi-Fi Booster is the best fix to increase your wireless signal to cover any coverage holes.
The wireless booster picks up the existing Wifi signal just as it is becoming weaker and re-transmits the Wi-Fi network signal to extend it’s coverage.
Position the wireless network extender near where your Wifi signal from the FreeUKISP internet router is starting to become weaker.
Place it approximately where your wireless network signal drops down to two bars. Walk around your house with a tablet to try and establish where this is.
When did you last upgrade the FreeUKISP broadband router?
The FreeUKISP and broadband infrastructure, in general, are frequently upgraded to provide new features and improve performance as technology evolves. Ensure that the FreeUKISP broadband router is running on the latest software.
The majority of FreeUKISP broadband routers will allow you to perform the software update by simply logging on the FreeUKISP broadband router and simply clicking on a button to perform the update.
If you can’t do this, contact FreeUKISP and they will perform the upgrade for you or guide you through performing the upgrade yourself.
As well as updating the software, if you have had the same router for a long time, it may be worth speaking to FreeUKISP to ask for a router upgrade.
Is the problem outside your property (at the exchange)?
This is probably the most likely cause for FreeUKISP broadband performance issues in your property and is more common with broadband connections that are delivered through phone lines.
If you’re not sure if this is relevant in your case, you should contact FreeUKISP who will be able to carry out the appropriate connection checks to check if there is a fault on the FreeUKISP internet connection.
Is the issue because of FreeUKISP Internet congestion?
If you’re finding that the FreeUKISP broadband connection speed in your area is slows down during certain times i.e. over weekends and during the evening, it may be due to congestion during peak times.
You should speak to FreeUKISP to check your minimum speed.
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Re-testing your FreeUKISP internet connection
After the issue has been fixed either by yourself or FreeUKISP, retest your broadband connection using at least two separate Speedtests to ensure the fault is fixed: