FreeUKISP Internet Speed Checker and troubleshooting
FreeUKISP internet Speed test
Simply click on the “Go” button on the Ookla Speed Checker to see the internet speed of your FreeUKISP internet connection.
Details on how to fix problems with your FreeUKISP internet connection are in the sections below the speed test widget.
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Troubleshooting FreeUKISP internet performance problems
Before you begin troubleshooting the performance of your FreeUKISP internet connection, we suggest that you perform a FreeUKISP Internet Speedtest to benchmark your current internet speed.
It is a good idea to also find out the guaranteed minimum download speed that you on your broadband package from FreeUKISP.
You can find this info by checking your FreeUKISP broadband bill, your FreeUKISP contract or by contacting FreeUKISP.
Likely causes of FreeUKISP’s slow broadband performance
Is it the FreeUKISP broadband that is running slow or could it be your device (laptop/smartphone/PC)?
You may need to check the number of applications are running on your device.
The performance issue could be due to over-utilization of your system resources i.e Memory/CPU Processor and not an issue with FreeUKISP’s broadband connection.
If you’re on a PC then you may use the task manager to see your Processor and Memory utilization.
On other device, you could try restarting the device which should hopefully terminate all applications that may be using up your systems resources.
Re-run the FreeUKISP Speedtest on your computer and your mobile to see how the speedtest results compare between the two devices.
This should hopefully give you more information to work with in terms of if the problem lies with your PC/Smartphone or the FreeUKISP broadband connection.
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Is your Wifi network the cause of the slowness?
The root cause of the performance problem may be your Wifi as opposed to the FreeUKISP broadband internet connection.
You could rule out the Wi-Fi network by simply connecting your PC directly to the FreeUKISP broadband router using a network cable and then run the FreeUKISP Speed checker again.
If the speed test result improves when you’re connected using an ethernet cable, this proves that the problem may be with your wireless.
Possible things to look further into:
- Are the Wireless channels that you are using for your Wi-Fi network network (SSID) overlapping with your neighbors?
- Is your Wi-Fi network signal from the broadband router obstructed?
- Does the speed get better when your are standing right infront of the FreeUKISP broadband router?
Who’s connected to my Wifi network?
Have you checked that your Wifi network password has not been shared? Do you have an un-secured Wi-Fi network? How strong is your wireless network password? It may be time to change it.
Neighbors could be using your Wifi network and using up all the FreeUKISP bandwidth by downloading, uploading or even streaming music or videos on your FreeUKISP broadband connection! Worse still, they may be conducting illegal activities over your FreeUKISP broadband connection.
There are 3 apps that you can utlise to scan your wireless network to see who is connected:
- Microsoft users can use Wireless network watcher
- MAC users can use whoFi (who is on my Wifi)
- wireless network scanning tool WiFi Analyzer
The above apps scan your Wifi network and show you a list of the devices connected.
Do I need a Wifi booster for my FreeUKISP broadband?
If you find that there are Wi-Fi black holes at your house, a Wifi network extender also known as a Wi-Fi Booster may be the best solution to increase your Wifi signal to cover any black spots.
The Wifi extender picks up your existing wireless network signal just as it is starting to become weaker and re-transmits the wireless signal to increase it’s coverage.
Place the Wifi booster/extender near where your Wi-Fi network signal from the FreeUKISP internet router is starting to become weaker.
Position it near where your wireless network signal drops down to 2 signal bars. Walk around your property with a tablet to try and establish where this location is.
When was the last time you upgraded the FreeUKISP broadband router?
The FreeUKISP and broadband infrastructure, in general, are frequently upgraded to support new features and improve performance as technology evolves. Ensure that your FreeUKISP internet router is running the most up-to-date software.
The majority of FreeUKISP internet routers allow you to carry out the software update by simply logging on the FreeUKISP broadband router and simply clicking a button to perform the update.
If you can’t do this, get in touch with FreeUKISP and they will be able to do this for you or alternatively, talk you through the process.
In addition to upgrading the software, if you have had hardware for a long period, it may be worth talking to FreeUKISP to ask for a hardware upgrade.
Is the fault outside your property (at the exchange)?
This is probably the most likely reason for FreeUKISP broadband performance problems in your home and it’s more common with internet broadband connections that are delivered using phone lines.
If you are not sure if this is applicable to you, contact FreeUKISP who will be able to run the appropriate connection tests to check if there is a fault on the FreeUKISP broadband connection.
Is it because of FreeUKISP broadband congestion?
If you are finding that the FreeUKISP broadband connection speed in your area is slow during certain periods e.g over weekends and evenings, it may be because of congestion during peak times.
You should contact FreeUKISP to check your minimum speed.
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Test your FreeUKISP broadband connection
After the fault has been resolved either by yourself or FreeUKISP, retest your broadband connection using at least two separate Speedtests to ensure the fault is resolved: