Future Internet broadband Speed test

Simply click on the “Go” button below on the Ookla Speed Check to see the internet speed of your Future Internet internet connection.

Details on how to troubleshoot problems with your Future Internet broadband can be found below the speed test widget.

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How to troubleshoot Future Internet broadband performance problems

Before you start troubleshooting the speed of your Future Internet internet connection, we suggest that you run a Future Internet Internet Speedtest to benchmark your current connection speed.

It is also a good idea find out the minimum download speed that you are paying for from Future Internet.

You can find this information by checking a Future Internet broadband bill, your Future Internet contract or by contacting Future Internet.

Likely causes of Future Internet’s slow broadband performance

Is it your Future Internet broadband that is slow or could it be your device (laptop/smartphone/PC)?

You need to check how many applications are running on your device.

The performance problem could be due to the over-utilization of your system resources i.e Memory/CPU and as opposed to an issue with Future Internet’s broadband connection.

If you are on a laptop then you may use the task manager to see your CPU and RAM usage.

On any other device, you should try restarting the device which hopefully should shut down all apps that may have been hogging your device resources.

Re-run the Future Internet Speed checker on your PC and your phone to see how the speed test results differ between the two devices.

Hopefully this should provide you with some info to work with in terms of if the issue is with your device or the Future Internet internet connection.

Is your wireless network the cause of the issue?

The root cause of the performance problem could be your Wifi network and not the Future Internet broadband connection.

You can rule out the wireless network by simply connecting your computer directly into the Future Internet broadband router using an ethernet cable and then run the Future Internet Speedtest again.

If the result is better when you are connected via a network cable, this shows that the problem could be with the Wifi network.

A few other things to check:

Are the Wireless channels that you are using for your wireless network network (SSID) overlapping with the neighbors?
Is your wireless network signal from the broadband router obstructed?
Does your speed improve when your are standing directly infront of the Future Internet broadband router?

Exactly who’s connected to my wireless network?

Have you checked that your wireless network password has not been hacked? Do you have an open wireless network? How secure is your Wifi network password? It may be time to update it.

Neighbors could be on your Wifi network and eating up all your Future Internet speed by downloading, uploading or even streaming music or video over your Future Internet broadband connection! Worse still, they may be conducting illegal activities on your Future Internet internet connection.

Here are 3 apps that you can use to scan your Wi-Fi network to check who’s connected:

Microsoft Windows users can use Wireless network watcher
IOS users can use whoFi (who is on my Wifi)
wireless network scanning tool WiFi Analyzer

The above software scan your Wifi network and show you a list of the devices connected.

How to check who is on your Future Internet wireless network

Do I need a wireless booster for my Future Internet broadband?

You may discover that you have wireless coverage gaps in your property, a wireless extender aka a wireless Booster may be the best solution to strengthen your wireless signal to cover any coverage holes.

Cheapest Wireless Signal Boosters

The Wifi extender simply picks up your existing wireless signal just as it is becoming weaker and re-transmits the Wifi network signal to extend it’s coverage.

Place the Wi-Fi network booster near where your Wi-Fi network signal from your Future Internet internet router is becoming weaker.

Place it near where your wireless network signal drops down to less than two bars. Walk around your house with a mobile phone to determine where this is.

When was the last time you upgraded the Future Internet internet router?

The Future Internet and broadband infrastructure, in general, are constantly updated to provide new features and improve reliability as technology evolves. Always ensure that your Future Internet broadband router is running the most up to date software.

The majority of Future Internet internet routers will allow you to perform the software upgrade by logging on the Future Internet broadband router and simply clicking on a button to do the update.

If you can’t do this, get in touch with Future Internet and they will be able to perform the upgrade for you or talk you through the process.

In addition to upgrading the software, if you have had hardware for a long time, it’s probably worth talking to Future Internet to ask for a hardware upgrade.

Is the cause of the problem external to your home (at the exchange)?

This is probably the most common reason for Future Internet broadband performance issues in your area and is more common for broadband connections that are delivered via phone lines.

If you are unsure if this is relevant in your case, contact Future Internet who will be able to run the relevant line checks to check if there is a issue on the Future Internet broadband line.

Is it due to Future Internet broadband congestion?

If you are finding that the Future Internet broadband connection speed in your area is slows down during certain periods i.e. over weekends and during the evening, it may be because of congestion during peak times.

What’s Broadband Contention Ratio and does Future Internet have contention?

You should contact Future Internet to find out your minimum speed.

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Test your Future Internet internet connection

After the fault has been fixed either by yourself or Future Internet, retest your internet connection using at least two separate Speedtests to ensure the issue is fixed: