Gigaclear Broadband Speed test and troubleshooting
Gigaclear Internet Broadband Speed Test. Follow these simple instructions to resolve the issue with your Gigaclear broadband connection. Check out these common issues and known fixes.
Gigaclear internet Speed test
Simply click on the “Go” button below on the Ookla Speed Test to confirm the broadband speed of your Gigaclear internet connection.
Information on how to troubleshoot issues with your Gigaclear internet connection are in the sections below the speed test widget.
Unhappy with Your Gigaclear broadband service?
Enter Your Postcode to have a look at alternatives to Gigaclear Broadband.
You deserve a genuinely honest look at the UK internet market. Our broadband deals search engine gives you a completely of every network available on your street. We list every option from the large national brands to the independent full fibre providers. We focus entirely on finding you the absolute broadband deal available in your area. We also add reward cards to specific broadband deals.
Loading the latest broadband deals in your area...
How to troubleshoot Gigaclear broadband performance issues
Before you start troubleshooting the performance of your Gigaclear broadband connection, we suggest that you perform a Gigaclear Internet Speed Test to benchmark your current internet speed.
It is also a good idea confirm the guaranteed minimum download speed that you are paying for from Gigaclear.
You can get this info by checking a Gigaclear broadband bill, your Gigaclear contract or by contacting Gigaclear.
Common causes of Gigaclear’s slow broadband speed
Is it your Gigaclear broadband that is running slow or is it your device (PC/laptop/phone)?
You may need to consider how many applications are running on your device.
The speed issue may be due to over-utilisation of your system resources i.e Memory/CPU and as opposed to a problem with Gigaclear’s internet connection.
If you’re on a computer then you may use the task manager to check your CPU and RAM utilization.
On other device, you should try rebooting the device which hopefully will shutdown all applications that may be hogging your device resources.
Run the Gigaclear Speed checker on your PC and your mobile phone to check how the results differ between the 2 devices.
Hopefully this should give you some information to work with in terms of if the problem is with your device or the Gigaclear internet connection.
- What exactly does the Gigaclear download and upload speed mean?
- Who is the best Internet Service Provider in the UK?
- Five tips to speed up your Gigaclear broadband speed
- Simple DNS tip to improve internet browsing speed on Gigaclear
Is the Wifi the problem?
The root cause of the performance problem may be your Wifi and not the Gigaclear internet connection.
You could rule out the Wi-Fi network by connecting your PC directly to the Gigaclear broadband router using an ethernet cable and run the Gigaclear Speed checker again.
If the result is better when you’re connected by an ethernet cable, this indicates that the problem may be with the wireless network.
Possible things to investigate:
- Are the Wireless channels that you’re using for your wireless network network (SSID) overlapping with your neighbours?
- Is your Wi-Fi network signal from the internet router obstructed?
- Does your performance get better when you’re stood directly infront of the Gigaclear internet router?
Exactly who’s connected to my Wifi network?
Have you checked that your Wifi network password has not been compromised? Do you have an open wireless network? How strong is your wireless network password? It could be time to update it.
Neighbours could be using your Wifi network and using up all the Gigaclear speed by downloading, uploading or even streaming music or videos on your Gigaclear broadband connection! Worse than that, they could be carrying out illegal activities using your Gigaclear internet connection.
There are three apps that you can potentially utlise to analyse your wireless network to check who’s connected:
- Windows users can use Wireless network watcher
- Apple users can use whoFi (who is on my Wifi)
- Wireless scanning tool WiFi Analyzer
The above applications will scan your Wi-Fi network and display a list of the connected devices.
Do I need a wireless network booster for my Gigaclear broadband?
If you find that you have Wi-Fi coverage holes in your property, a Wifi extender also known as a wireless Booster is the best solution to boost your Wi-Fi signal to cover any coverage holes.
The Wifi network extender picks up your existing wireless signal just as it is becoming weaker and re-transmits the wireless network signal to extend it’s reach.
Position the Wifi network booster near the position where your wireless signal from your Gigaclear internet router is becoming weaker.
Place it near where your Wifi network signal is dropping down to 2 bars. Walk around your property with a smartphone to find where this is.
When was the last time you upgraded the Gigaclear internet router?
The Gigaclear and broadband infrastructure, in general, are constantly upgraded to provide new features and improve reliability as technology evolves. Ensure that the Gigaclear broadband internet router is running the latest software.
The majority of Gigaclear broadband routers will allow you to carry out the software update by logging on the Gigaclear broadband router and simply clicking a button to do the update.
If you can’t do this, contact Gigaclear and they will perform the upgrade for you or guide you through performing the upgrade yourself.
As well as updating the software, if you have had router for a long time, it may be worth talking to Gigaclear to request for a router upgrade.
Is the problem external to your home (at the exchange)?
This is probably the most likely cause for Gigaclear broadband performance problems in your property and it’s more common for broadband connections that are delivered using copper phone lines.
If you’re not sure if this is applicable to you, you should contact Gigaclear who should be able to conduct the appropriate line checks to check if there is a fault on the Gigaclear internet connection.
Is the performance issue because of Gigaclear Internet congestion?
If you’re finding that the Gigaclear internet connection speed in your area is slows down during certain times e.g over weekends and evenings, it may be due to congestion during peak times.
You should speak to Gigaclear to check your guaranteed speed.
Find Best Alternatives to Gigaclear Broadband
Test your Gigaclear internet connection
After the problem has been fixed either by yourself or Gigaclear, retest the broadband connection using at least 2 separate Speedtests to ensure the problem is resolved: