Green ISP broadband Speed Checker
Simply click on the “Go” button below on the Ookla Speed Checker to see the internet speed of your Green ISP internet connection.
Details on how to fix issues with your Green ISP internet connection are in the sections below the Ookla Speed checker widget.
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Troubleshooting Green ISP internet performance problems
Before you begin troubleshooting the performance of your Green ISP internet connection, we suggest that you perform a Green ISP Internet Speedtest to benchmark your current connection speed.
It is also a good idea find out the minimum download speed that you on your broadband package from Green ISP.
You can get this info by checking your Green ISP broadband bill, your Green ISP contract or by contacting Green ISP.
Possible causes of Green ISP’s slow internet speed
Is it your Green ISP internet connection that is running slow or could it be your device (PC/laptop/phone)?
You need to consider the number of apps are running on your device.
The speed issue may be due to the over-utilisation of your device’s resources e.g RAM/CPU Processor and as opposed to an issue with Green ISP’s internet connection.
If you are on a PC then you can use the task manager to check your CPU and Memory usage.
On any other device, you should try rebooting the device which hopefully should shutdown all applications that may be hogging system resources.
Run the Green ISP Speedtest on your computer and your mobile to see how the speedtest results differ between the two devices.
Hopefully this should give you some information to work with in terms of whether the problem lies with your device or the Green ISP internet connection.
- What exactly does the Green ISP download and upload speed mean?
- Who is the best Internet Service Provider in the UK?
- 5 tips to improve your Green ISP Internet performance
- DNS hack to improve internet browsing speed on Green ISP
Is your Wifi network the issue?
The cause of the performance issue may be your Wi-Fi network and not the Green ISP broadband internet connection.
You can rule out the Wifi by connecting your computer directly to the Green ISP broadband router with an ethernet cable and then run the Green ISP Speed checker again.
If the speed test result improves when you’re connected by a network cable, this proves that the problem could be with the Wi-Fi network.
A number of things to look further into:
- Are the Wireless channels that you’re using for your wireless network (SSID) overlapping with the neighbors?
- Is your wireless network signal from the broadband router obstructed?
- Does the performance get better when your are stood right in-front of the Green ISP internet router?
Exactly who’s connected to my Wifi network?
Have you checked that your wireless network password has not been compromised? Do you have an un-secured Wifi network? How strong is your wireless network password? It may be time to update it.
Neighbours could be on your Wi-Fi network and using up all your Green ISP bandwidth by downloading, uploading or even streaming music or video over your Green ISP internet connection! Worse still, they could be carrying out illegal activities using your Green ISP broadband connection.
There are 3 applications that you can potentially utlise to analyse your Wi-Fi network to check who is connected:
- Microsoft Windows users can use Wireless network watcher
- Apple users can use whoFi (who is on my Wifi)
- Wireless troubleshooting application WiFi Analyzer
The above applications analyse your wireless network and display a list of the everything on your wifi.
Should I get a wireless booster for my Green ISP broadband?
If you discover that you have Wi-Fi coverage holes in your home, a Wifi extender also known as a wireless Booster is the best fix to strengthen your Wifi signal to cover any coverage holes.
The Wi-Fi network extender simply picks up your existing Wifi signal just as it is becoming weaker and re-transmits the wireless network signal to extend it’s reach.
Place the wireless network booster where your wireless signal from your Green ISP broadband router is starting to become weaker.
Place it near where your Wi-Fi network signal is dropping down to two signal bars. Walk around your property with a tablet to find where this location is.
When was the last time you upgraded the Green ISP broadband router?
The Green ISP and broadband infrastructure, in general, are constantly updated to provide new features and improve performance as technology evolves. Ensure that the Green ISP broadband router is running on the latest software.
The majority of Green ISP internet routers allow you to perform the software update by logging into the Green ISP broadband router and simply clicking a button to start the upgrade.
If you cannot do this, get in touch with Green ISP and they will do this for you or guide you through performing the upgrade yourself.
In addition to updating the software, if you have had hardware for a long time, it may be worth speaking to Green ISP to request for a router upgrade.
Is the issue outside your property (at the exchange)?
This is probably the most likely reason for Green ISP broadband performance problems in your property and is more common for internet broadband connections that are delivered using copper phone lines.
If you are unsure if this is applicable to you, contact Green ISP who should be able to carry out the appropriate connection tests to see if there is a fault on the Green ISP internet connection.
Is it because of Green ISP Internet congestion?
If you are finding that the Green ISP broadband connection speed in your area is slow during certain times i.e. over weekends or during the evening, it may be because of congestion during peak hours.
You should speak to Green ISP to check your minimum speed.
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Test your Green ISP broadband connection
After the issue has been resolved either by yourself or Green ISP, retest the internet connection using at least 2 independent Speedtests to ensure the issue is resolved: