i love broadband Broadband Speed test and troubleshooting

 i love broadband broadband Speed Checker

Click on the “Go” button on the Ookla Speed test to check the speed of your i love broadband internet connection.

Information on how to fix problems with your i love broadband broadband can be below.

For a more accurate reading, run the Speedtest twice


Troubleshooting i love broadband broadband internet performance

i love broadband Internet speed test - Slow broadband speedBefore you start troubleshooting the speed of your i love broadband broadband connection, you firstly need to run the i love broadband Internet Broadband Speed Test and also confirm the exact Upload and Download speed that you have subscribed to.

You can get this information by checking a i love broadband bill or contact i love broadband to confirm this information.

Likely causes of i love broadband slow broadband speed

Is it the i love broadband broadband that is slow or is it your device (PC/laptop/phone)?

You need to check how many apps are concurrently running on your device that could be using your system resources (mainly RAM memory and CPU) and/or your i love broadband internet bandwidth.

If you’re on a computer then you may use the task manager to check your processor and RAM utilization.

On any other device you should try restarting the device which should hopefully shut down all applications that may have been running in the background.

Re-run the i love broadband speed test on your computer and your phone to see how the speedtest results compare between the 2 devices.

This should hopefully provide you with some info to work with in terms of if the issue lies with your device or the i love broadband internet connection.

Is your wireless connection the problem?

The cause of the problem could be your Wifi network connection and not the i love broadband broadband internet connection.

You could rule out the Wi-Fi network network being the cause of the problem by connecting your PC directly to the i love broadband broadband router using a network cable and run the i love broadband speed test again.

If performance is better when you’re connected using a network cable then this proves that the problem could be with the wireless connection setup.

Possible things to check are:

  • Are the WiFi channels you’re using for your Wifi network network (SSID) overlapping with your neighbors?
  • Could your Wifi network signal from the router be obstructed?
  • Does your performance improve when your are stood directly infront of the i love broadband broadband or wireless router?
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Who is connected to my Wi-Fi network?

Have you checked that your wireless network password has not been compromised? Do you have an open Guest wireless network?

Neighbors could be on your Wifii network and using up all your i love broadband bandwidth downloading/uploading or even streaming netflix! Worse than that, they could be carrying out illegal activities which will all point to your connection.

There are two apps that you can use to scan your wireless network to check who is connected:

Both apps will scan your wireless network and show you a list of the connected devices.

Check out this tutorial on how to use both applications

Do I need a Wifi Booster for my i love broadband broadband?

If you find that you have wireless black holes in your house, then a Wifi extender also know as a wireless Booster is the fix to boost your signal. They are readily available online from around £15.

The Wifi booster simply picks up your existing wireless network signal just as it is becoming weak and then re-transmits the wireless signal at a more stronger rate to extend it’s reach.

Place the Wi-Fi network booster/extender where your Wi-Fi network signal from the i love broadband broadband router is starting to become weak.  Approxiametly where your wireless network signal drops down to 2 bars. Use your mobile phone to determine where this is.

When was the last time you upgraded your i love broadband broadband router?

The i love broadband and openreach infrastructure is constantly being upgraded to support new features (some end user facing and others internal).  Always ensure that your i love broadband broadband router has the most up to date software.

The majority of i love broadband broadband routers allow you to perform the software update by logging on the i love broadband broadband router and simply clicking a button to do the upgrade.

If you can’t do this, contact i love broadband and they will be able to either do this for you or guide you through how to do it depending on the i love broadband router model you have.

In addition to updating the software, if you have had the same hardware for a long period, it is worth talking to i love broadband to ask for a router upgrade.

Is the fault external (at the exchange)?

This is probably the most common reason for i love broadband broadband performance problem in your area and is more common for broadband connections that are delivered using phone lines.

If you are not sure if this is applicable to you, you should contact i love broadband who should be able to run the appropriate connection tests to see if there is a fault on the i love broadband broadband line.

Is it due to i love broadband Broadband congestion?

If you’re finding that the i love broadband internet connection speed in your area is slow during certain periods i.e. over weekends and evenings, it may be due to congestion during peak times.

You should contact your i love broadband to find out if the service you have subscribed to has a guaranteed speed or is  a contended ‘first come first serve’ service with no minimum speed guaranteed.

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Re-testing your i love broadband broadband connection

After the problem has been fixed either by yourself or i love broadband, retest the broadband connection using  at least 2 independent speedtests such as the one here and Ookla broadband speedtester to ensure the fault is resolved.

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