Infinity Satellite Communications internet Speed Checker

Click on the “Go” button below on the Ookla Speed Checker to check the internet speed of your Infinity Satellite Communications broadband connection.

Information on how to troubleshoot problems with your Infinity Satellite Communications broadband can be found below the speed test widget.

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How to troubleshoot Infinity Satellite Communications internet performance problems

Before you start troubleshooting the speed of your Infinity Satellite Communications broadband connection, we suggest that you run a Infinity Satellite Communications Broadband Speed Test to measure your current internet speed.

It is also a good idea find out the minimum download speed that you are paying for from Infinity Satellite Communications.

You can get this information by checking your Infinity Satellite Communications broadband bill, your Infinity Satellite Communications contract or by contacting Infinity Satellite Communications.

Potential causes of Infinity Satellite Communications’s slow broadband speed

Is it the Infinity Satellite Communications internet connection that is slow or could it be your device (PC/laptop/phone)?

You need to check how many applications are currently running on your device.

The performance problem may be due to the over-utilisation of your system resources i.e RAM/memory/CPU and as opposed to a problem with Infinity Satellite Communications’s internet connection.

If you’re on a PC then you may use the task manager to check your CPU and RAM utilization.

On other device, you could try rebooting the device which hopefully should terminate all programs that may have been hogging system resources.

Re-run the Infinity Satellite Communications Speed test on your computer and your mobile phone to check how the speed test results compare between the two devices.

This should hopefully provide you with some information to help determine whether the issue lies with your PC/Smartphone or the Infinity Satellite Communications broadband connection.

Is your Wi-Fi network the issue?

The root cause of the performance issue may be your wireless network and not the Infinity Satellite Communications broadband internet connection.

You could rule out the Wifi network by connecting your PC directly to the Infinity Satellite Communications broadband router with an ethernet cable and run the Infinity Satellite Communications Speed checker again.

If the result improves when you’re connected via a network cable, this shows that the issue could be with your wireless.

A number of things to investigate:

Are the WiFi channels that you’re using for your wireless network (SSID) overlapping with the neighbours?
Is your wireless network signal from the broadband router obstructed?
Does the speed get better when you’re stood right infront of the Infinity Satellite Communications internet router?

Who is connected to my wireless network?

Have you checked that your Wi-Fi network password has not been compromised? Do you have an un-secured Wifi network? How complex is your Wifi network password? It could be time to update it.

Neighbours could be using your wireless network and using up all the Infinity Satellite Communications speed by downloading, uploading or even streaming music or video on your Infinity Satellite Communications internet connection! Worse still, they could be carrying out illegal activities over your Infinity Satellite Communications internet connection.

Here are three apps that you can potentially utlise to analyze your Wi-Fi network to check who is connected:

Microsoft Windows users can use Wireless network watcher
IOS users can use whoFi (who is on my Wifi)
wifi network scanning tool WiFi Analyzer

The above software will scan your wireless network and display a list of the connected devices.

How to check who’s on your Infinity Satellite Communications wireless network

Should I get a Wi-Fi network booster for my Infinity Satellite Communications broadband?

You may discover that there are wireless coverage gaps at your house, a Wi-Fi network extender also known as a Wifi Booster is the best solution to strengthen your wireless signal to cover any coverage gaps.

Cheapest Wifi Signal Extenders

The wireless network booster simply picks up your existing Wifi network signal just as it is becoming weaker and re-transmits the Wi-Fi network signal to increase it’s coverage.

Position the Wifi extender near the position where your Wifi network signal from your Infinity Satellite Communications internet router is becoming weaker.

Place it near where your Wi-Fi network signal is dropping down to 2 bars. Walk around your home with a mobile phone to determine where this location is.

When did you last upgrade the Infinity Satellite Communications broadband router?

The Infinity Satellite Communications and broadband infrastructure, in general, are frequently updated to support new features and improve reliability as technology evolves. Ensure that the Infinity Satellite Communications internet router is running on the most up-to-date software.

Most Infinity Satellite Communications broadband routers will allow you to carry out the software update by simply logging on the Infinity Satellite Communications broadband router and simply clicking a button to start the update.

If you can’t do this, contact Infinity Satellite Communications and they will do this for you or talk you through performing the upgrade yourself.

In addition to updating the software, if you have had the same hardware for a long period, it may be worth speaking to Infinity Satellite Communications to request for a hardware upgrade.

Is the issue outside your property (at the exchange)?

This is probably the most common reason for Infinity Satellite Communications broadband performance issues in your area and is more common for internet broadband connections that are delivered using phone lines.

If you’re unsure if this is applicable to you, you should contact Infinity Satellite Communications who will be able to conduct the appropriate connection checks to see if there is a issue on the Infinity Satellite Communications internet connection.

Is the issue because of Infinity Satellite Communications broadband congestion?

If you’re finding that the Infinity Satellite Communications broadband connection speed in your area is slow during certain periods e.g over weekends or during the evening, it may be due to congestion during peak times.

What is Broadband Contention Ratio and does Infinity Satellite Communications have contention?

You should speak to Infinity Satellite Communications to find out your minimum speed.

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Test your Infinity Satellite Communications internet connection

After the issue has been fixed either by yourself or Infinity Satellite Communications, re-test your internet connection using at least 2 independent Speedtests to ensure the problem is fixed: