Internet Central broadband Speed Checker

Click on the “Go” button on the Ookla Speed Checker to test the broadband speed of your Internet Central internet connection.

Information on how to troubleshoot issues with your Internet Central internet connection are in the sections below the Ookla Speed test widget.

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How to troubleshoot Internet Central internet speed problems

Before you start troubleshooting the speed of your Internet Central broadband connection, we suggest that you perform a Internet Central Broadband Speedtest to benchmark your current internet speed.

You may also want to confirm the minimum download speed you are paying for from Internet Central.

You can find this info by checking a Internet Central broadband bill, your Internet Central contract or by contacting Internet Central.

Probable causes of Internet Central’s slow internet speed

Is it the Internet Central broadband that is slow or could it be your device (laptop/smartphone/PC)?

You may need to check how many apps are currently running on your device.

The performance problem could be due to the over-utilization of your system resources i.e RAM/memory/CPU and not an issue with Internet Central’s broadband connection.

If you’re on a PC then you may use the task manager to check your Processor and Memory utilization.

On any other device, you should try restarting the device which should hopefully terminate all programs that may be using up system resources.

Re-run the Internet Central Speed checker on your PC and your phone to see how the results compare between the 2 devices.

This should hopefully provide you with some information to work with in terms of whether the issue is with your PC/Smartphone or the Internet Central broadband connection.

Is the wireless network the cause of the slowness?

The cause of the performance issue may be your wireless network as opposed to the Internet Central broadband internet connection.

You could rule out the Wi-Fi network by connecting your PC directly into the Internet Central broadband router with a network cable and run the Internet Central Speed test again.

If the speed is better when you’re connected via an ethernet cable, this indicates that the problem could be with the Wi-Fi network.

A few other things to check:

Are the Wireless channels that you are using for your wireless network network (SSID) overlapping with your neighbors?
Is the Wifi signal from the broadband router obstructed?
Does the speed improve when you’re stood directly in-front of the Internet Central wireless router?

Who’s connected to my wireless network?

Have you checked that your wireless network password has not been shared? Do you have an un-secured Wifi network? How complex is your wireless network password? It could be time to update it.

Neighbors could be using your Wifi network and using up all your Internet Central bandwidth by downloading, uploading or even streaming music or video over your Internet Central internet connection! Worse than that, they could be conducting illegal activities on your Internet Central internet connection.

Here are three applications that you can use to scan your Wifi network to check who’s connected:

Microsoft Windows users can use Wireless network watcher
MAC users can use whoFi (who is on my Wifi)
wifi network troubleshooting application WiFi Analyzer

The above apps will scan your Wi-Fi network and produce a list of the connected devices.

How to check who is on your Internet Central wireless network

Do I need a wireless booster for my Internet Central broadband?

You may find that you have Wifi coverage gaps in your home, a Wi-Fi network extender also known as a Wi-Fi Booster is the best fix to boost your Wi-Fi signal to cover any coverage holes.

Best Wireless Signal Boosters

The Wifi network extender picks up the existing Wi-Fi network signal just as it is becoming weaker and re-transmits the Wifi signal to extend it’s reach.

Place the Wi-Fi network booster/extender near where your wireless signal from the Internet Central internet router is starting to become weaker.

Place it approximately where your Wifi signal is dropping down to less than two bars. Walk around your home with a mobile phone to determine where this location is.

When was the last time you upgraded the Internet Central broadband router?

The Internet Central and broadband infrastructure, in general, are frequently upgraded to provide new features and improve reliability as technology evolves. Always ensure that your Internet Central internet router is running the most up to date software.

The majority of Internet Central internet routers will allow you to carry out the software update by simply logging on the Internet Central broadband router and simply clicking a button to start the update.

If you can’t do this, get in touch with Internet Central and they will do this for you or alternatively, guide you through performing the upgrade yourself.

As well as updating the software, if you have had hardware for a long time, it is worth speaking to Internet Central to request for a router upgrade.

Is the fault outside your property (at the exchange)?

This is probably the most common cause for Internet Central broadband performance issues in your area and is more common with internet broadband connections that are delivered through phone lines.

If you’re unsure if this is applicable to you, you should contact Internet Central who should be able to carry out the relevant connection checks to see if there is a problem on the Internet Central broadband connection.

Is the performance issue due to Internet Central Internet congestion?

If you’re finding that the Internet Central broadband connection speed in your area is slows down during certain times i.e. over weekends or during the evening, then it may be because of congestion during peak hours.

What is Broadband Contention Ratio and does Internet Central have contention?

You should contact Internet Central to check your minimum speed.

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Re-testing your Internet Central internet connection

After the fault has been fixed either by yourself or Internet Central, retest the internet connection using at least two separate Speedtests to ensure the issue is resolved: