Internet For Business Broadband Speedtest and troubleshooting

 Internet For Business internet Speed test

Click on the “Go” button on the Ookla Speed Checker to confirm the speed of your Internet For Business broadband connection.

Information on how to fix problems with your Internet For Business broadband can be below.

For a more accurate reading, run the Speedtest twice

Troubleshooting Internet For Business broadband internet speed

Internet For Business Internet Speedchecker - Slow broadband speedBefore you start troubleshooting the performance of your Internet For Business internet connection, you need to run the Internet For Business Internet Broadband Speed Test and also confirm what Upload and Download speed that you are paying for.

You can get this info by checking your Internet For Business bill or contact Internet For Business to confirm this info.

Likely causes of Internet For Business slow broadband speed

Is it your Internet For Business broadband that is slow or is it your device (PC/laptop/phone)?

You need to check how many apps are currently running on your device that could be using your system resources (mainly RAM memory and CPU) and/or your Internet For Business internet bandwidth.

If you’re on a PC then you may use the task manager to see your CPU and memory utilization.

On any other device you should try rebooting the device which should hopefully kill all apps that may have been running in the background.

Re-run the Internet For Business speed test on your computer and your phone to see how the speedtest results compare between the two devices.

This should hopefully give you some information to work with in terms of if the issue lies with your device or the Internet For Business broadband connection.

Is your Wifi connection the problem?

The cause of the issue could be your Wifi network connection and not the Internet For Business broadband internet connection.

You could rule out the wireless network being the cause of the problem by connecting your PC directly into the Internet For Business broadband router using an ethernet cable and run the Internet For Business speedtest again.

If performance is better when you’re connected using an ethernet cable then this proves that the problem could be with your wireless connection setup.

Possible things to investigate are:

  • Are the WiFi channels you are using for your wireless network network (SSID) overlapping with the neighbors?
  • Could your wireless network signal from the router be obstructed?
  • Does your performance improve when your are standing directly in-front of the Internet For Business broadband or wireless router?
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Who is connected to my Wifi network?

Have you checked that your Wi-Fi network password has not been compromised? Do you have an open Guest Wi-Fi network?

Neighbors could be using your Wi-Fii network and eating up all the Internet For Business bandwidth downloading/uploading or even streaming netflix! Worse still, they could be carrying out illegal activities which will all lead to your connection.

There are two applications that you can use to scan your Wi-Fi network to check who’s connected:

Both apps will scan your wireless network and display a list of the connected devices.

Check out this tutorial on how to use both applications

Do I need a wireless Booster for my Internet For Business broadband?

If you find that you have Wi-Fi black holes in your home, then a Wifi extender aka a Wi-Fi Booster is the solution to boost your signal. They are readily available online from around £15.

The wireless booster simply picks up the existing Wifi network signal just as it is becoming weak and then re-transmits the Wifi signal at a more stronger rate to extend it’s coverage.

Place the Wi-Fi network booster/extender where your wireless signal from the Internet For Business broadband router is becoming weak.  Approxiametly where your wireless signal drops down to 2 bars. Use your mobile phone to determine where this is.

When was the last time you upgraded your Internet For Business broadband router?

The Internet For Business and openreach infrastructure is constantly being upgraded to support new features (some customer facing and others internal).  Always ensure that the Internet For Business broadband router has the most up to date software.

Most Internet For Business broadband routers allow you to perform the software update by logging into the Internet For Business broadband router and simply clicking a button to do the upgrade.

If you can’t do this, contact Internet For Business and they are able to either do this for you or guide you through how to do it depending on the Internet For Business router model you have.

In addition to upgrading the software, if you have had the same router for a long time, it is worth talking to Internet For Business to request for a hardware upgrade.

Is the problem external (at the exchange)?

This is probably the most common reason for Internet For Business broadband performance problem in your home and is more common with broadband connections that are delivered through phone lines.

If you are unsure if this is relevant in your case, you should contact Internet For Business who should be able to conduct the appropriate connection tests to see if there is a problem on the Internet For Business internet line.

Is it due to Internet For Business Internet congestion?

If you’re finding that the Internet For Business internet connection speed in your area is slow during certain periods e.g over weekends and during the evening, it may be because of congestion during peak times.

You should contact your Internet For Business to find out if the service you subscribed to has a guaranteed speed or is  a contended ‘first come first serve’ service with no minimum speed guaranteed.

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Re-testing your Internet For Business internet connection

After the problem has been resolved either by yourself or Internet For Business, retest the broadband connection using  at least 2 independent speedtests such as the one here and Ookla broadband speedtester to ensure the problem is resolved.

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