ionNet Broadband Speed Checker and troubleshooting

 ionNet internet Speed test

Simply click on the “Go” button on the Ookla Speed Checker to test the speed of your ionNet internet connection.

Information on how to troubleshoot problems with your ionNet internet connection are in the sections below.

Unhappy with Your ionNet internet speed?

Have a look at this list of alternatives to ionNet Broadband. These are the Cheapest broadband deals available this week.

Prices may change during contract term.

Provider
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Package Details
click to sort
Onestream Fibre 40 Broadband Deal

Onestream Supreme Fibre 40 Broadband
38Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£19 per month

View Deal
£19,ones,bb,t2,t7,openr,std,all,24m,promo,primo,yttopx,pr1,
NOW Brilliant Broadband

NOW Brilliant Broadband
11Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£20 £31.50 per month
£20 until the 4th of July, then £23. 12 month minimum term. (31.50/month thereafter). Prices may vary. £0 activation fee.

View Deal
£20 £31.50,nowb,bb,promo,primo,t1,openr,ldn,ncb,stdb,all,12m,ytbnt,pr1,
Onestream Fibre 80 Broadband Deal

Onestream Supreme Full Fibre 80 Broadband
67Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£20 £40.95 per month

View Deal
£20 £40.95,ones,bb,t3,t7,openr,pr1,sfb,all,12m,promo,primo,yttopx,sba,npl
NOW Super Fibre Broadband

NOW Super Fibre Broadband
63Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£21 £41.50 per month
£21 until the 4th of July, then £24. 12 month minimum term. (41.50/month thereafter). Prices may vary. £0 activation fee. Offer ends 23rd May.

View Deal
£21 £41.50,nowb,bb,promo,bsc,t3,t7,openr,ldn,ncb,sfb,primo,t6a,all,12m,ytbnt,pr1,
Shell Energy Superfast Fibre Broadband

Shell Energy Superfast Fibre Broadband
38Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£23.99 per month
No activation fee.

View Deal
£23.99,shell,bb,t2,t7,openr,ldn,pr1,sfb,t6a,primo,promo,all,12m,2023
NOW Full Fibre 100Mb Broadband Deal

NOW Full Fibre 100 Broadband
100Mb Avg. Download Speed
18 Month contract · £5 Set-up fee
£24 £44 per month
Setup fee: £5 with £5 cashback. Offer ends 23rd May.

View Deal
£24 £44,nowb,bb,promo,bsc,npl,t4,t7,openr,ldn,sfb,primo,t6a,all,18m,yttopx,pr1,
Vodafone Superfast 2 Broadband

Vodafone Full Fibre 2 Broadband
73Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£24 per month
Free Setup for a limited period. Offer ends soon.

View Deal
£24,voda,bb,bsc,t3,t7,openr,ldn,promo,sfb,primo,all,24m,pr1,
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
132Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£26 per month
Free Setup for a limited period.

View Deal
£26,vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,top-10,yttopx,pr2,
Shell Energy Full Fibre 100 Broadband

Shell Energy Full Fibre 100 Broadband
109Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£26.99 per month
No activation fee.

View Deal
£26.99,shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,top-10,npl
Sky Superfast Broadband

Sky Superfast Broadband
61Mb Avg. Download Speed
18 Month contract · £0 £19.95 Set-up fee
£27 £39.50 per month
No activation cost. £5 credit check fee taken off first bill for new customers only.

View Deal
£27 £39.50,skyb,bb,bsc,promo,primo,t3,t7,openr,ldn,sfb,all,18m,skyvsbt,pr2,
Onestream Fibre 115 Broadband Deal

Onestream Supreme Full Fibre 115 Broadband
100Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£27.45 £45.95 per month

View Deal
£27.45 £45.95,ones,bb,bsc,t4,t7,openr,pr2,sfb,all,12m,promo,primo,npl
Plusnet Full Fibre 145 Broadband

Plusnet Full Fibre 145 Broadband
145Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£27.99 per month
Free Setup. Offer ends 29th May.

View Deal
£27.99,pnet,bb,t4,t7,primo,openr,ldn,sfb,npl,all,24m,promo,top-10,yttopx,pr2
Sky Superfast 100Mb Broadband

Sky Fibre 100 Broadband
100Mb Avg. Download Speed
18 Month contract · £0 £19.95 Set-up fee
£28 £43 per month
No activation cost. £5 credit check fee taken off first bill for new customers only.

View Deal
£28 £43,skyb,bb,bsc,promo,primo,t4,t7,openr,ldn,sfb,all,npl,18m,skyvsbt,pr2,
Sky Ultrafast Broadband

Sky Ultrafast Broadband
145Mb Avg. Download Speed
18 Month contract · £0 £19.95 Set-up fee
£28 £43 per month
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends 23rd May.

View Deal
£28 £43,skyb,bb,t4,t7,promo,primo,openr,ldn,pr2,sfb,all,18m,skyvsbt,top-10
Virgin Media M50 Fibre Broadband + Phone

Virgin Media M50 Fibre Broadband + Home Phone
54Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£28 £56 per month
Free Setup for a limited period.

View Deal
£28 £56,vmedia,bb,promo,npl,bsc,t2,t7,primo,pr2,sfb,all,18m,ldn
Vodafone Superfast 100 Broadband

Vodafone Full Fibre 100 Broadband
100Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£28 per month
Free Setup for a limited period. Offer ends soon.

View Deal
£28,voda,bb,promo,t4,t7,openr,ldn,sfb,primo,all,24m,top-10,sba,pr2,
Virgin Media M250 Fibre Broadband Only

Virgin Media M250 Fibre Broadband Only
264Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£29 per month
Free Setup for a limited period.

View Deal
£29,vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,pr2,
BT Fibre 1 Broadband

BT Fibre 1 Broadband
50Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£29.99 per month
Free setup + £50 Reward Card.

View Deal
£29.99,btb,bb,bsc,t2,t7,primo,openr,ldn,sfb,all,24m,promo,skyvsbt,pr2,
BT Full Fibre 100 Broadband

BT Full Fibre 100 Broadband
150Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£29.99 per month
Free setup + £50 Reward Card. Offer ends 6th June.

View Deal
£29.99,btb,bb,npl,t4,t7,primo,openr,ldn,sfb,promo,all,24m,yttopx,skyvsbt,pr2
Shell Energy Full Fibre 200 Broadband

Shell Energy Full Fibre 200 Broadband
207Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£29.99 per month
No activation fee.

View Deal
£29.99,shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,npl
Vodafone Ultrafast 200 Broadband

Vodafone Full Fibre 200 Broadband
200Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£30 per month
Free Setup for a limited period.

View Deal
£30,voda,bb,bsc,t4,t7,primo,openr,ldn,sfb,all,24m,promo,top-10,npl,pr2,
Onestream Fibre 200 Broadband Deal

Onestream Supreme Full Fibre 220 Broadband
200Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£30.95 £49.95 per month

View Deal
£30.95 £49.95,ones,bb,bsc,t4,t7,openr,pr2,sfb,all,12m,promo,primo,npl
Vodafone Pro Gigafast 900 Broadband

Vodafone Full Fibre 900 Broadband
900Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£31 per month
Lowest price ever. Offer ends soon.

View Deal
£31,voda,bb,npl,bsc,t5,t7,promo,openr,ldn,ufb,primo,all,24m,yttopx,pr2,
Sky Ultrafast Plus Broadband

Sky Ultrafast+ Broadband
500Mb Avg. Download Speed
18 Month contract · £0 £19.95 Set-up fee
£33 £53 per month
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends 23rd May.

View Deal
£33 £53,skyb,bb,bsc,t5,t7,openr,ldn,primo,pr2,ufb,all,18m,yttopx,promo,skyvsbt
Vodafone Ultrafast 500 Broadband

Vodafone Full Fibre 500 Broadband
500Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£33 per month
Free Setup for a limited period.

View Deal
£33,voda,bb,npl,bsc,t5,t7,openr,ldn,ufb,all,24m,primo,promo,pr2,
Onestream Fibre 500 Broadband Deal

Onestream Supreme Full Fibre 550 Broadband
500Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£33.95 £54.95 per month

View Deal
£33.95 £54.95,ones,bb,bsc,t5,t7,openr,pr2,sfb,all,12m,promo,primo,npl
Plusnet Full Fibre 500 Broadband

Plusnet Full Fibre 500 Broadband
500Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£33.99 per month
Free Setup. Offer ends 29th May.

View Deal
£33.99,pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr3,
Virgin Media M250 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M250 Fibre Broadband + Home Phone & O2 SIM
264Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£33.99 per month
Free Setup for a limited period. Offer ends 31st May.

View Deal
£33.99,vmedia,bb,promo,t4,t7,sfb,primo,all,18m,sim,ldn,npl,pr2,
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
132Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£34 £62 per month
Free Setup for a limited period.

View Deal
£34 £62,vmedia,bb,promo,npl,bsc,t4,t7,primo,pr2,sfb,all,18m,ldn,
Onestream Fibre 900 Broadband Deal

Onestream Hyperstream Full Fibre 1000 Broadband
900Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£34.95 £59.95 per month

View Deal
£34.95 £59.95,ones,bb,bsc,t5,t7,openr,pr2,sfb,all,12m,promo,primo,yttopx,npl

Prices may change during contract term.

Provider
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Package
click to sort
Speed
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Contract
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Monthly
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NOW Brilliant Broadband

NOW Brilliant Broadband
£0 Set-up fee
£20 until the 4th of July, then £23. 12 month minimum term. (31.50/month thereafter). Prices may vary. £0 activation fee.

11Mb12£20 £31.50 View Deal nowb,bb,promo,primo,t1,openr,ldn,ncb,stdb,all,12m,ytbnt,pr1,
NOW Super Fibre Broadband

NOW Super Fibre Broadband
£0 Set-up fee
£21 until the 4th of July, then £24. 12 month minimum term. (41.50/month thereafter). Prices may vary. £0 activation fee. Offer ends 23rd May.

63Mb12£21 £41.50 View Deal nowb,bb,promo,bsc,t3,t7,openr,ldn,ncb,sfb,primo,t6a,all,12m,ytbnt,pr1,
NOW Full Fibre 100Mb Broadband Deal

NOW Full Fibre 100 Broadband
£5 Set-up fee
Setup fee: £5 with £5 cashback. Offer ends 23rd May.

100Mb18£24 £44 View Deal nowb,bb,promo,bsc,npl,t4,t7,openr,ldn,sfb,primo,t6a,all,18m,yttopx,pr1,
Sky Superfast Broadband

Sky Superfast Broadband
£0 £19.95 Set-up fee
No activation cost. £5 credit check fee taken off first bill for new customers only.

61Mb18£27 £39.50 View Deal skyb,bb,bsc,promo,primo,t3,t7,openr,ldn,sfb,all,18m,skyvsbt,pr2,
Sky Superfast 100Mb Broadband

Sky Fibre 100 Broadband
£0 £19.95 Set-up fee
No activation cost. £5 credit check fee taken off first bill for new customers only.

100Mb18£28 £43 View Deal skyb,bb,bsc,promo,primo,t4,t7,openr,ldn,sfb,all,npl,18m,skyvsbt,pr2,
Sky Ultrafast Broadband

Sky Ultrafast Broadband
£0 £19.95 Set-up fee
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends 23rd May.

145Mb18£28 £43 View Deal skyb,bb,t4,t7,promo,primo,openr,ldn,pr2,sfb,all,18m,skyvsbt,top-10
Sky Ultrafast Plus Broadband

Sky Ultrafast+ Broadband
£0 £19.95 Set-up fee
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends 23rd May.

500Mb18£33 £53 View Deal skyb,bb,bsc,t5,t7,openr,ldn,primo,pr2,ufb,all,18m,yttopx,promo,skyvsbt
Sky Gigafast Broadband

Sky Gigafast Broadband
£0 £19.95 Set-up fee
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends 23rd May.

900Mb18£41 £63 View Deal skyb,bb,bsc,promo,primo,t5,t7,openr,ldn,ufb,all,18m,skyvsbt,pr3,
BT Fibre 1 Broadband

BT Fibre 1 Broadband
£0 Set-up fee
Free setup + £50 Reward Card.

50Mb24£29.99 View Deal btb,bb,bsc,t2,t7,primo,openr,ldn,sfb,all,24m,promo,skyvsbt,pr2,
BT Fibre 2 Broadband

BT Fibre 2 Broadband
£20 Set-up fee
£50 Reward Card.

67Mb24£36.99 View Deal btb,bb,t3,t7,openr,ldn,sfb,promo,primo,all,24m,skyvsbt,pr2,
BT Full Fibre 100 Broadband

BT Full Fibre 100 Broadband
£0 Set-up fee
Free setup + £50 Reward Card. Offer ends 6th June.

150Mb24£29.99 View Deal btb,bb,npl,t4,t7,primo,openr,ldn,sfb,promo,all,24m,yttopx,skyvsbt,pr2
BT Full Fibre 300 Broadband

BT Full Fibre 300 Broadband
£20 Set-up fee
£50 Reward Card.

300Mb24£44.99 View Deal btb,bb,npl,t5,t7,primo,openr,ldn,sfb,promo,all,24m,yttopx,skyvsbt,pr2,
BT Full Fibre 500 Broadband

BT Full Fibre 500 Broadband
£0 Set-up fee
Free setup + £50 Reward Card. Offer ends 6th June.

500Mb24£34.99 View Deal btb,bb,npl,bsc,t5,t7,openr,ldn,ufb,all,primo,24m,promo,skyvsbt,pr3,
BT Full Fibre 900 Broadband

BT Full Fibre 900 Broadband
£20 Set-up fee
£50 Reward Card.

900Mb24£59.99 View Deal btb,bb,promo,npl,t5,t7,primo,openr,ldn,ufb,all,24m,skyvsbt,pr3,
Virgin Media M50 Fibre Broadband Only

Virgin Media M50 Fibre Broadband Only
£80 Set-up fee

54Mb1£43 View Deal vmedia,bb,npl,t2,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
£80 Set-up fee

132Mb1£49 View Deal vmedia,bb,npl,t4,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M250 Fibre Broadband Only

Virgin Media M250 Fibre Broadband Only
£80 Set-up fee

264Mb1£55 View Deal vmedia,bb,npl,t4,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M50 Fibre Broadband + Phone

Virgin Media M50 Fibre Broadband + Home Phone
£80 Set-up fee

54Mb1£51 View Deal vmedia,bb,promo,npl,bsc,t2,t7,primo,ncb,sfb,all,ncb,pr3,ldn
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
£80 Set-up fee

132Mb1£57 View Deal vmedia,bb,promo,npl,bsc,t4,t7,primo,ncb,sfb,all,ncb,pr3,ldn
Virgin Media M250 Fibre Broadband  + Phone

Virgin Media M250 Fibre Broadband + Home Phone
£80 Set-up fee

264Mb1£63 View Deal vmedia,bb,npl,bsc,t4,t7,primo,ncb,sfb,promo,all,ncb,pr4,ldn
Virgin Media M350 Fibre Broadband  + Phone

Virgin Media M350 Fibre Broadband + Home Phone
£80 Set-up fee

362Mb1£69 View Deal vmedia,bb,npl,bsc,t5,t7,primo,ncb,ufb,promo,all,ncb,pr4,ldn
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

132Mb18£26 View Deal vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,top-10,yttopx,pr2,
Virgin Media M250 Fibre Broadband Only

Virgin Media M250 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

264Mb18£29 View Deal vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,pr2,
Virgin Media M350 Fibre Broadband Only

Virgin Media M350 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

362Mb18£35 View Deal vmedia,bb,npl,t5,t7ufb,all,18m,primo,promo,onlyb,ldn,pr2,
Virgin Media M500 Fibre Broadband Only

Virgin Media M500 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

516Mb18£35 View Deal vmedia,bb,npl,bsc,t5,t7,ufb,promo,primo,all,18m,onlyb,ldn,pr2,
Virgin Media Gig1 Broadband Only

Virgin Media Gig1 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

1130Mb18£41 View Deal vmedia,bb,promo,primo,npl,t5,t7,ufb,all,18m,onlyb,ldn,pr3
Virgin Media M50 Fibre Broadband + Phone

Virgin Media M50 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.

54Mb18£28 £56 View Deal vmedia,bb,promo,npl,bsc,t2,t7,primo,pr2,sfb,all,18m,ldn
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.

132Mb18£34 £62 View Deal vmedia,bb,promo,npl,bsc,t4,t7,primo,pr2,sfb,all,18m,ldn,
Virgin Media M250 Fibre Broadband  + Phone

Virgin Media M250 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.

264Mb18£40 £68 View Deal vmedia,bb,npl,bsc,t4,t7,primo,pr2,sfb,promo,all,18m,ldn,
Virgin Media M350 Fibre Broadband  + Phone

Virgin Media M350 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.

362Mb18£46 £74 View Deal vmedia,bb,npl,bsc,t5,t7,primo,pr3,ufb,promo,all,18m,ldn
Virgin Media M500 Fibre Broadband  + Phone

Virgin Media M500 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.

516Mb18£52 £80 View Deal vmedia,bb,npl,bsc,t5,t7,primo,pr3,ufb,promo,all,18m,ldn
Virgin Media Gig1 Fibre Broadband + Phone

Virgin Media Gig1 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.

1130Mb18£58 £86 View Deal vmedia,bb,promo,t5,t7,pr3,ufb,primo,all,18m,ldn,npl
Virgin Media M250 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M250 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 31st May.

264Mb18£33.99 View Deal vmedia,bb,promo,t4,t7,sfb,primo,all,18m,sim,ldn,npl,pr2,
Virgin Media M350 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M350 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period.

362Mb18£37.99 View Deal vmedia,bb,promo,t5,t7,ufb,primo,all,18m,sim,ldn,npl,pr2,
Virgin Media M500 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M500 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period.

516Mb18£43.99 View Deal vmedia,bb,promo,t5,t7,pr3,ufb,primo,all,18m,sim,ldn,npl
Virgin Media 1gb Volt Fibre Broadband + Phone + O2 simcard

Virgin Media Gig1 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period.

1130Mb18£49.99 View Deal vmedia,bb,npl,t5,t7,sfb,all,18m,primo,promo,onlyb,ldn,pr3,
Plusnet Full Fibre 145 Broadband

Plusnet Full Fibre 145 Broadband
£0 Set-up fee
Free Setup. Offer ends 29th May.

145Mb24£27.99 View Deal pnet,bb,t4,t7,primo,openr,ldn,sfb,npl,all,24m,promo,top-10,yttopx,pr2
Plusnet Full Fibre 300 Broadband

Plusnet Full Fibre 300 Broadband
£0 Set-up fee
Free Setup. Offer ends 29th May.

300Mb24£35.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr2
Plusnet Full Fibre 500 Broadband

Plusnet Full Fibre 500 Broadband
£0 Set-up fee
Free Setup. Offer ends 29th May.

500Mb24£33.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr3,
Plusnet Full Fibre 900 Broadband

Plusnet Full Fibre 900 Broadband
£0 Set-up fee
Free Setup.

900Mb24£44.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr3,
Shell Energy Superfast Fibre Broadband

Shell Energy Superfast Fibre Broadband
£0 Set-up fee
No activation fee.

38Mb12£23.99 View Deal shell,bb,t2,t7,openr,ldn,pr1,sfb,t6a,primo,promo,all,12m,2023
Shell Energy Full Fibre 100 Broadband

Shell Energy Full Fibre 100 Broadband
£0 Set-up fee
No activation fee.

109Mb12£26.99 View Deal shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,top-10,npl
Shell Energy Full Fibre 200 Broadband

Shell Energy Full Fibre 200 Broadband
£0 Set-up fee
No activation fee.

207Mb12£29.99 View Deal shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,npl
Shell Energy Full Fibre 300 Broadband

Shell Energy Full Fibre 300 Broadband
£0 Set-up fee
No activation fee.

311Mb12£34.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr2,
Shell Energy Full Fibre 500 Broadband

Shell Energy Full Fibre 500 Broadband
£0 Set-up fee
No activation fee.

525Mb12£39.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr2,
Shell Energy Full Fibre 900 Broadband

Shell Energy Full Fibre 900 Broadband
£0 Set-up fee
No activation fee.

944Mb12£44.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr3,
Shell Energy Full Fibre 500 Broadband

Shell Energy Full Fibre 500 Broadband
£0 Set-up fee
No activation fee.

525Mb12£39.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr2,
Shell Energy Full Fibre 900 Broadband

Shell Energy Full Fibre 900 Broadband
£0 Set-up fee
No activation fee.

944Mb12£44.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr3,
Vodafone Superfast 2 Broadband

Vodafone Full Fibre 2 Broadband
£0 Set-up fee
Free Setup for a limited period. Offer ends soon.

73Mb24£24 View Deal voda,bb,bsc,t3,t7,openr,ldn,promo,sfb,primo,all,24m,pr1,
Vodafone Superfast 100 Broadband

Vodafone Full Fibre 100 Broadband
£0 Set-up fee
Free Setup for a limited period. Offer ends soon.

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How to troubleshoot ionNet broadband performance problems

ionNet Internet speedtest - Slow Internet speed

Before you start troubleshooting the performance of your ionNet broadband connection, we suggest that you run a ionNet Broadband Speedtest to confirm your current internet speed.

It is a good idea to also find out the minimum download speed that you are paying for from ionNet.

You can get this info by checking a ionNet broadband bill, your ionNet contract or by contacting ionNet.

Probable causes of ionNet’s slow broadband speed

Is it the ionNet broadband that is slow or is it your device (PC/laptop/phone)?

You need to consider how many apps are currently running on your device.

The performance issue may be due to over-utilization of your device’s resources i.e RAM/memory/CPU Processor and as opposed to an issue with ionNet’s broadband connection.

If you’re on a computer then you may use the task manager to check your Processor and Memory utilisation.

On any other device, you could try restarting the device which hopefully should kill all applications that may have been hogging your device resources.

Re-run the ionNet Speedtest on your personal computer and your mobile to see how the speed test results differ between the 2 devices.

Hopefully this should give you more info to help determine whether the issue is with your device or the ionNet broadband connection.

Is your wireless the reason for the issues?

The root cause of the performance issue may be your wireless as opposed to the ionNet internet connection.

You could rule out the wireless network by connecting your PC directly to the ionNet broadband router using a network cable and then run the ionNet Speed test again.

If the speed checker result is better when you are connected via a network cable, this proves that the problem may be with the Wifi network.

A number of things to investigate:

  • Are the Wireless channels that you’re using for your Wi-Fi network network (SSID) overlapping with the neighbors?
  • Is the Wifi network signal from the internet router obstructed?
  • Does your performance get better when your are stood directly in-front of the ionNet wireless router?

Exactly who’s connected to my Wi-Fi network?

Have you checked that your Wi-Fi network password has not been hacked? Do you have an open Wi-Fi network? How secure is your Wi-Fi network password? It may be time to update it.

Neighbours could be using your Wifi network and using up all your ionNet bandwidth by downloading, uploading or even streaming music or videos over your ionNet internet connection! Worse still, they could be carrying out illegal activities using your ionNet internet connection.

There are two applications that you can use to scan your wireless network to see who is connected:

Both applications scan your wireless network and show you a list of the connected devices.

Do I need a Wifi network booster for my ionNet broadband?

You may find that you have wireless black spots at your property, a wireless extender aka a Wifi Booster is the best solution to strengthen your Wifi signal to cover any black holes.

The Wi-Fi network extender picks up the existing wireless signal as it is becoming weaker and re-transmits the Wifi network signal to increase it’s reach.

Place the Wi-Fi network extender near the position where your Wi-Fi network signal from your ionNet internet router is becoming weaker.

Place it approximately where your Wifi network signal is dropping down to two bars. Walk around your house with a smartphone to try and establih where this location is.

When was the last time you upgraded the ionNet broadband router?

The ionNet and broadband infrastructure, in general, are constantly upgraded to provide new features and improve reliability as technology evolves.  Always ensure that your ionNet broadband internet router is running the latest software.

The majority of ionNet broadband routers allow you to carry out the software update by logging on the ionNet broadband router and simply clicking on a button to start the update.

If you can’t do this, contact ionNet and they will be able to do this for you or alternatively, guide you through performing the upgrade yourself.

In addition to updating the software, if you have had hardware for a long period, it may be worth speaking to ionNet to ask for a router upgrade.

Is the issue external to your home (at the exchange)?

This is probably the most common cause for ionNet broadband performance problems in your area and it’s more common for broadband connections that are delivered through phone lines.

If you’re not sure if this is relevant in your case, contact ionNet who should be able to conduct the relevant connection tests to check if there is a problem on the ionNet broadband connection.

Is it due to ionNet Internet congestion?

If you’re finding that the ionNet broadband connection speed in your area is slow during certain times e.g over weekends and evenings, it may be due to congestion during peak times.

You should speak to ionNet to check your minimum speed.

Find Best Alternatives to ionNet Broadband

 

Test your ionNet broadband connection

After the issue has been fixed either by yourself or ionNet, retest the broadband connection using  at least two independent Speedtests to ensure the problem is resolved:

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