 LonsdaleNET internet Speed Checker
Simply click on the “Go” button below on the Ookla Speed Check to confirm the internet speed of your LonsdaleNET internet connection.
Details on how to fix problems with your LonsdaleNET broadband are in the sections below the Ookla Speed checker widget.
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How to troubleshoot LonsdaleNET internet performance problems
Before you begin troubleshooting the performance of your LonsdaleNET broadband connection, we suggest that you perform a LonsdaleNET Internet Speed Test to confirm your current connection speed.
It is also a good idea find out the guaranteed minimum download speed that you are paying for from LonsdaleNET.
You can get this information by checking a LonsdaleNET broadband bill, your LonsdaleNET contract or by contacting LonsdaleNET.
Likely causes of LonsdaleNET’s slow internet performance
Is it your LonsdaleNET broadband that is running slow or is it your device (PC/laptop/phone)?
You need to check how many apps are currently running on your device.
The speed problem could be due to the over-utilisation of your system resources i.e Memory/CPU Processor and not an issue with LonsdaleNET’s internet connection.
If you are on a PC then you can use the task manager to see your Processor and RAM utilization.
On other device, you should try restarting the device which hopefully will shut down all programs that may have been using up your device resources.
Re-run the LonsdaleNET Speedtest on your PC and your phone to check how the speedtest results compare between the 2 devices.
This should hopefully give you more info to help determine if the issue is with your device or the LonsdaleNET broadband connection.
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Is your Wi-Fi network the problem?
The root cause of the performance issue may be your Wi-Fi network and not the LonsdaleNET internet connection.
You can rule out the Wifi by simply connecting your computer directly into the LonsdaleNET broadband router with an ethernet cable and run the LonsdaleNET Speed test again.
If the speed improves when you’re connected using an ethernet cable, this shows that the issue may be with your Wifi network.
A number of things to look further into:
- Are the Wireless channels that you are using for your wireless network (SSID) overlapping with the neighbors?
- Is the Wifi network signal from the broadband router obstructed?
- Does the performance get better when your are standing right infront of the LonsdaleNET wireless router?
Exactly who’s connected to my Wi-Fi network?
Have you checked that your wireless network password has not been hacked? Do you have an un-secured Wifi network? How secure is your Wifi network password? It may be time to change it.
Others could be on your wireless network and eating up all your LonsdaleNET speed by downloading, uploading or even streaming music or videos on your LonsdaleNET broadband connection! Worse than that, they may be conducting illegal activities using your LonsdaleNET broadband connection.
There are three apps that you can use to analyze your Wifi network to check who is connected:
- Windows users can use Wireless network watcher
- IOS users can use whoFi (who is on my Wifi)
- Wireless troubleshooting tool WiFi Analyzer
The above applications scan your Wifi network and show you a list of the everything on your wifi.
Do I need a Wifi booster for my LonsdaleNET broadband?
If you discover that there are wireless black holes at your property, a Wifi network extender also known as a Wi-Fi Booster is the best fix to strengthen your Wi-Fi signal to cover any black holes.
The Wifi booster simply picks up your existing wireless signal as it is starting to become weaker and re-transmits the wireless network signal to increase it’s coverage.
Place the Wifi network booster near the position where your Wifi signal from the LonsdaleNET internet router is starting to become weaker.
Position it approximately where your Wifi network signal drops down to two bars. Walk around your home with a smartphone to determine where this location is.
When did you last upgrade the LonsdaleNET broadband router?
The LonsdaleNET and broadband infrastructure, in general, are constantly updated to support new features and improve performance as technology evolves. Always ensure that the LonsdaleNET broadband internet router is running the most up to date software.
Most LonsdaleNET internet routers allow you to carry out the software update by logging on the LonsdaleNET broadband router and simply clicking a button to do the upgrade.
If you cannot do this, get in touch with LonsdaleNET and they will be able to perform the upgrade for you or alternatively, talk you through performing the upgrade yourself.
As well as upgrading the software, if you have had router for a long time, it is worth speaking to LonsdaleNET to request for a router upgrade.
Is the cause of the problem external to your home (at the exchange)?
This is probably the most common reason for LonsdaleNET broadband performance issues in your home and is more common for broadband connections that are delivered using copper phone lines.
If you’re not sure if this is relevant in your case, contact LonsdaleNET who should be able to conduct the relevant connection tests to see if there is a problem on the LonsdaleNET internet connection.
Is the performance issue because of LonsdaleNET Internet congestion?
If you are finding that the LonsdaleNET broadband connection speed in your area is slow during certain periods i.e. weekends and during the evening, then it may be due to congestion during peak hours.
You should contact LonsdaleNET to find out your guaranteed speed.
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Test your LonsdaleNET internet connection
After the fault has been fixed either by yourself or LonsdaleNET, re-test your internet connection using at least 2 separate Speedtests to ensure the problem is fixed: