 MacAce.net internet Speed Checker
Simply click on the “Go” button below on the Ookla Speed Test to confirm the broadband speed of your MacAce.net internet connection.
Information on how to troubleshoot issues with your MacAce.net internet connection can be found below.
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How to troubleshoot MacAce.net broadband performance issues
Before you begin troubleshooting the speed of your MacAce.net internet connection, we recommend that you run a MacAce.net Broadband Speed Test to confirm your current connection speed.
It is also a good idea find out the minimum download speed that you have subscribed to from MacAce.net.
You can get this info by checking your MacAce.net broadband bill, your MacAce.net contract or by contacting MacAce.net.
Possible causes of MacAce.net’s slow broadband performance
Is it the MacAce.net broadband that is running slow or could it be your device (PC/laptop/phone)?
You need to check the number of applications are currently running on your device.
The performance issue could be due to over-utilization of your device’s resources e.g Memory/CPU Processor and as opposed to a problem with MacAce.net’s internet connection.
If you are on a laptop then you can use the task manager to check your CPU and RAM usage.
On other device, you could try restarting the device which hopefully should shut down all applications that may have been using up your device resources.
Re-run the MacAce.net Speedtest on your PC and your mobile phone to check how the speedtest results differ between the 2 devices.
Hopefully this should give you some info to help determine if the problem is with your PC/Smartphone or the MacAce.net internet connection.
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Is the Wi-Fi network the issue?
The root cause of the performance problem could be your wireless network and not the MacAce.net broadband internet connection.
You can rule out the Wi-Fi network by simply connecting your PC directly into the MacAce.net broadband router using an ethernet cable and then run the MacAce.net Speedtest again.
If the speed test result is better when you are connected by an ethernet cable, this proves that the problem could be with the wireless.
A number of things to investigate:
- Are the WiFi channels that you’re using for your Wifi network network (SSID) overlapping with your neighbors?
- Is the wireless network signal from the broadband router obstructed?
- Does the performance improve when you’re standing directly infront of the MacAce.net broadband router?
Exactly who’s connected to my Wifi network?
Have you checked that your Wi-Fi network password has not been compromised? Do you have an un-secured Wifi network? How complex is your wireless network password? It could be time to update it.
Neighbours could be on your Wifi network and eating up all the MacAce.net bandwidth by downloading, uploading or even streaming music or videos on your MacAce.net internet connection! Worse still, they could be conducting illegal activities on your MacAce.net internet connection.
There are 3 apps that you can potentially use to analyze your wireless network to check who’s connected:
- Microsoft users can use Wireless network watcher
- Apple users can use whoFi (who is on my Wifi)
- wifi network scanning tool WiFi Analyzer
The above apps analyse your Wi-Fi network and show you a list of the devices connected.
Should I get a wireless network booster for my MacAce.net broadband?
You may find that you have Wifi black holes in your house, a wireless extender also known as a wireless Booster is the best solution to strengthen your wireless signal to cover any black holes.
The Wifi extender picks up your existing Wifi signal as it is becoming weaker and re-transmits the wireless network signal to extend it’s reach.
Position the wireless booster/extender where your Wifi network signal from your MacAce.net broadband router is starting to become weaker.
Position it near where your wireless signal drops down to less than 2 bars. Walk around your house with a smartphone to determine where this location is.
When was the last time you upgraded the MacAce.net broadband router?
The MacAce.net and broadband infrastructure, in general, are frequently upgraded to provide new features and improve performance as technology evolves. Always ensure that the MacAce.net broadband internet router is running the latest software.
Most MacAce.net internet routers allow you to perform the software update by simply logging on the MacAce.net broadband router and simply clicking on a button to start the update.
If you can’t do this, get in touch with MacAce.net and they will do this for you or alternatively, guide you through the process.
In addition to updating the software, if you have had the same hardware for a long time, it may be worth speaking to MacAce.net to request for a router upgrade.
Is the cause of the problem external to your home (at the exchange)?
This is probably the most common cause for MacAce.net broadband performance problems in your area and it’s more common for broadband connections that are delivered using phone lines.
If you’re unsure if this is applicable to you, you should contact MacAce.net who will be able to run the appropriate line tests to see if there is a fault on the MacAce.net internet connection.
Is the performance issue because of MacAce.net broadband congestion?
If you are finding that the MacAce.net broadband connection speed in your area is slow during certain times i.e. weekends and during the evening, it may be because of congestion during peak times.
You should contact MacAce.net to check your guaranteed speed.
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Re-testing your MacAce.net internet connection
After the fault has been resolved either by yourself or MacAce.net, retest your internet connection using at least 2 independent Speedtests to ensure the problem is resolved: