Madasafish Internet Speedtest and troubleshooting
Madasafish internet Speed Checker
Simply click on the “Go” button on the Ookla Speed Checker to test the internet speed of your Madasafish internet connection.
Information on how to fix problems with your Madasafish broadband can be found below the Ookla Speed test widget.
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Troubleshooting Madasafish internet performance issues
Before starting to troubleshoot the speed of your Madasafish internet connection, we suggest that you run a Madasafish Broadband Speed Test to measure your current internet speed.
Also find out the guaranteed minimum download speed that you have subscribed to from Madasafish.
You can find this information by checking your Madasafish broadband bill, your Madasafish contract or by contacting Madasafish.
Likely causes of Madasafish’s slow internet performance
Is it your Madasafish broadband that is running slow or could it be your device (laptop/smartphone/PC)?
You may need to consider the number of apps are currently running on your device.
The speed issue could be due to the over-utilization of your device’s resources e.g RAM/CPU and as opposed to a problem with Madasafish’s internet connection.
If you’re on a laptop then you may use the task manager to see your Processor and Memory usage.
On any other device, you could try rebooting the device which hopefully should kill all applications that may be hogging your device resources.
Run the Madasafish Speedtest on your personal computer and your phone to see how the results differ between the two devices.
This should hopefully provide you with more info to help determine whether the issue lies with your PC/Smartphone or the Madasafish broadband connection.
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Is your Wifi network the cause of the slowness?
The cause of the performance issue could be your Wifi network and not the Madasafish broadband connection.
You could rule out the Wifi network by simply connecting your PC directly into the Madasafish broadband router using an ethernet cable and run the Madasafish Speedtest again.
If the speed is better when you’re connected using a network cable, this shows that the problem could be with the internal wireless network.
Possible things to check:
- Are the Wireless channels that you are using for your Wifi network network (SSID) overlapping with your neighbors?
- Is the wireless signal from the wireless router obstructed?
- Does your speed improve when you’re standing right infront of the Madasafish wireless router?
Who’s connected to my Wifi network?
Have you checked that your Wi-Fi network password has not been shared? Do you have an un-secured Wi-Fi network? How strong is your wireless network password? It could be time to change it.
Neighbors could be using your Wi-Fi network and using up all the Madasafish bandwidth by downloading, uploading or even streaming music or video on your Madasafish broadband connection! Worse than that, they may be carrying out illegal activities using your Madasafish broadband connection.
There are 3 applications that you can utlise to analyze your Wifi network to check who is connected:
- Microsoft Windows users can use Wireless network watcher
- MAC users can use whoFi (who is on my Wifi)
- Wireless troubleshooting application WiFi Analyzer
The above apps analyse your wireless network and show you a list of the connected devices.
Do I need a Wi-Fi network booster for my Madasafish broadband?
You may discover that there are Wi-Fi coverage gaps in your property, a wireless extender aka a Wi-Fi Booster is the best solution to strengthen your Wifi signal to cover any black spots.
The Wi-Fi network extender simply picks up the existing Wifi signal just as it is starting to become weaker and re-transmits the wireless signal to extend it’s coverage.
Place the Wi-Fi network extender near where your Wifi network signal from the Madasafish internet router is starting to become weaker.
Position it approximately where your Wifi network signal drops down to two bars. Walk around your property with a tablet to determine where this location is.
When did you last upgrade the Madasafish internet router?
The Madasafish and broadband infrastructure, in general, are constantly upgraded to support new features and improve reliability as technology evolves. Always ensure that your Madasafish broadband router is running the most up to date software.
Most Madasafish internet routers will allow you to carry out the software upgrade by logging on the Madasafish broadband router and simply clicking a button to perform the update.
If you cannot do this, contact Madasafish and they will be able to perform the upgrade for you or talk you through the process.
As well as upgrading the software, if you have had router for a long time, it may be worth speaking to Madasafish to request for a router upgrade.
Is the cause of the problem external to your home (at the exchange)?
This is probably the most common reason for Madasafish broadband performance issues in your home and it’s more common with broadband connections that are delivered using copper phone lines.
If you’re unsure if this is applicable to you, you should contact Madasafish who should be able to carry out the relevant line tests to see if there is a fault on the Madasafish internet line.
Is the performance issue because of Madasafish broadband congestion?
If you are finding that the Madasafish internet connection speed in your area is slow during certain times e.g over weekends or evenings, then it may be because of congestion during peak times.
You should speak to Madasafish to find out your minimum speed.
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Re-testing your Madasafish internet connection
After the issue has been resolved either by yourself or Madasafish, re-test the broadband connection using at least two independent Speedtests to ensure the problem is resolved: