 Manx Telecom broadband Speed test
Simply click on the “Go” button below on the Ookla Speed Check to confirm the internet speed of your Manx Telecom internet connection.
Information on how to fix issues with your Manx Telecom broadband can be found below the Ookla Speed checker widget.
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Troubleshooting Manx Telecom internet speed issues
Before starting to troubleshoot the performance of your Manx Telecom internet connection, we suggest that you run a Manx Telecom Internet Speed Test to benchmark your current connection speed.
It is also a good idea confirm the minimum download speed you have subscribed to from Manx Telecom.
You can find this info by checking a Manx Telecom broadband bill, your Manx Telecom contract or by contacting Manx Telecom.
Possible causes of Manx Telecom’s slow internet speed
Is it your Manx Telecom broadband that is running slow or is it your device (laptop/smartphone/PC)?
You may need to check the number of apps are running on your device.
The speed issue may be due to over-utilization of your device’s resources i.e RAM/CPU Processor and as opposed to a problem with Manx Telecom’s broadband connection.
If you are on a computer then you may use the task manager to check your Processor and Memory utilisation.
On other device, you should try rebooting the device which hopefully will kill all apps that may have been using up your systems resources.
Run the Manx Telecom Speedtest on your personal computer and your mobile phone to see how the results differ between the two devices.
This should hopefully give you some info to help determine if the problem lies with your PC/Smartphone or the Manx Telecom internet connection.
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Is the Wi-Fi network the cause of the performance issue?
The root cause of the performance issue could be your Wifi network and not the Manx Telecom broadband internet connection.
You can rule out the wireless network by connecting your PC directly to the Manx Telecom broadband router with an ethernet cable and then run the Manx Telecom Speed checker again.
If the speed test result improves when you’re connected via a network cable, this suggests that the issue could be with the wireless.
A number of things to look further into:
- Are the WiFi channels that you’re using for your wireless network network (SSID) overlapping with the neighbours?
- Is the wireless signal from the broadband router obstructed?
- Does the speed improve when you’re standing right infront of the Manx Telecom wireless router?
Who’s connected to my Wi-Fi network?
Have you checked that your Wi-Fi network password has not been compromised? Do you have an open Wi-Fi network? How complex is your wireless network password? It may be time to change it.
Others could be on your Wifi network and eating up all your Manx Telecom bandwidth by downloading, uploading or even streaming music or video over your Manx Telecom broadband connection! Worse still, they may be conducting illegal activities over your Manx Telecom broadband connection.
There are 3 applications to use to scan your Wi-Fi network to check who’s connected:
- Microsoft Windows users can use Wireless network watcher
- Apple users can use whoFi (who is on my Wifi)
- wifi network scanning application WiFi Analyzer
The above applications analyse your Wifi network and produce a list of the devices connected.
Do I need a wireless network booster for my Manx Telecom broadband?
You may discover that there are Wifi black spots in your property, a wireless extender also known as a Wi-Fi Booster is the best solution to increase your Wifi signal to cover any coverage gaps.
The wireless network extender picks up your existing Wifi signal as it is starting to become weaker and re-transmits the Wifi network signal to extend it’s coverage.
Position the Wi-Fi network booster/extender near where your wireless network signal from your Manx Telecom internet router is starting to become weaker.
Place it approximately where your Wifi signal is dropping down to less than 2 bars. Walk around your house with a mobile phone to try and establish where this location is.
When did you last upgrade the Manx Telecom internet router?
The Manx Telecom and broadband infrastructure, in general, are frequently updated to provide new features and improve performance as technology evolves. Ensure that your Manx Telecom broadband router is running the most up-to-date software.
Most Manx Telecom broadband routers allow you to perform the software upgrade by simply logging into the Manx Telecom broadband router and simply clicking on a button to perform the update.
If you cannot do this, contact Manx Telecom and they will be able to perform the upgrade for you or alternatively, guide you through performing the upgrade yourself.
In addition to updating the software, if you have had the same router for a long period, it may be worth speaking to Manx Telecom to request for a router upgrade.
Is the fault outside your property (at the exchange)?
This is probably the most common reason for Manx Telecom broadband performance problems in your home and is more common for broadband connections that are delivered using phone lines.
If you’re not sure if this is applicable to you, you should contact Manx Telecom who should be able to run the appropriate connection tests to see if there is a issue on the Manx Telecom internet connection.
Is the performance issue because of Manx Telecom Internet congestion?
If you are finding that the Manx Telecom internet connection speed in your area is slows down during certain periods i.e. over weekends or evenings, it may be because of congestion during peak times.
You should speak to Manx Telecom to find out your minimum speed.
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Re-testing your Manx Telecom internet connection
After the problem has been resolved either by yourself or Manx Telecom, re-test the broadband connection using at least two separate Speedtests to ensure the issue is resolved: