Norfolk Internet Broadband Speed test and troubleshooting

 Norfolk Internet internet Speed test

Click on the “Go” button on the Ookla Speed Test to confirm the speed of your Norfolk Internet broadband connection.

Details on how to fix issues with your Norfolk Internet internet connection are in the sections below.

Unhappy with Your Norfolk Internet broadband service?

Check out this list of alternatives to Norfolk Internet Broadband. These are the Cheapest broadband offers available this week.

Prices may change during contract term.

Provider
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Package Details
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Onestream Fibre 40 Broadband Deal

Onestream Supreme Fibre 40 Broadband
38Mb Avg. Download Speed
24 Month contract · £4.95 Set-up fee
£19 per month

View Deal
£19,ones,bb,t2,t7,openr,std,all,24m,promo,primo,yttopx,pr1,
Onestream Fibre 80 Broadband Deal

Onestream Supreme Full Fibre 80 Broadband
67Mb Avg. Download Speed
12 Month contract · £4.95 Set-up fee
£20 £40.95 per month

View Deal
£20 £40.95,ones,bb,t3,t7,openr,pr1,sfb,all,12m,promo,primo,yttopx,sba,npl
NOW Superfast Broadband

NOW Superfast Broadband
61Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£22 £43 per month

View Deal
£22 £43,nowb,bb,promo,bsc,t3,t7,openr,ldn,sfb,primo,t6a,all,24m,ytbnt,pr1,
NOW Full Fibre 75 Broadband

NOW Full Fibre 75 Broadband
75Mb Avg. Download Speed
24 Month contract · £5 Set-up fee
£22 £43 per month
Setup fee: £5 with £5 cashback. Offer ends 18 Jul.

View Deal
£22 £43,nowb,bb,promo,bsc,t3,t7,openr,ldn,sfb,primo,t6a,all,24m,ytbnt,pr1,
Shell Energy Superfast Fibre Broadband

Shell Energy Superfast Fibre Broadband
38Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£23.99 per month
No activation fee.

View Deal
£23.99,shell,bb,t2,t7,openr,ldn,pr1,sfb,t6a,primo,promo,all,12m,2023
NOW Full Fibre 100Mb Broadband Deal

NOW Full Fibre 100 Broadband
100Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£24 £44 per month
Offer ends 18 Jul.

View Deal
£24 £44,nowb,bb,promo,bsc,npl,t4,t7,openr,ldn,sfb,primo,t6a,all,24m,yttopx,pr1,
Onestream Fibre 115 Broadband Deal

Onestream Supreme Full Fibre 115 Broadband
100Mb Avg. Download Speed
12 Month contract · £4.95 Set-up fee
£24 £45.95 per month

View Deal
£24 £45.95,ones,bb,bsc,t4,t7,openr,sfb,all,12m,promo,primo,npl,pr1,
Vodafone Superfast 2 Broadband

Vodafone Full Fibre 2 Broadband
73Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£24 per month
Free Setup for a limited period. Price may vary. Offer ends 12 Jul.

View Deal
£24,voda,bb,bsc,t3,t7,openr,ldn,promo,sfb,primo,all,24m,pr1,
Onestream Fibre 200 Broadband Deal

Onestream Supreme Full Fibre 220 Broadband
200Mb Avg. Download Speed
12 Month contract · £4.95 Set-up fee
£25.95 £49.95 per month

View Deal
£25.95 £49.95,ones,bb,bsc,t4,t7,openr,pr2,sfb,all,12m,promo,primo,npl
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
132Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£26 per month
Free Setup for a limited period.

View Deal
£26,vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,top-10,yttopx,pr2,
Shell Energy Full Fibre 100 Broadband

Shell Energy Full Fibre 100 Broadband
109Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£26.99 per month
No activation fee.

View Deal
£26.99,shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,top-10,npl
Sky Superfast Broadband

Sky Superfast Broadband
61Mb Avg. Download Speed
24 Month contract · £0 £19.95 Set-up fee
£27 £39.50 per month
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends 18 Jul.

View Deal
£27 £39.50,skyb,bb,bsc,promo,primo,t3,t7,openr,ldn,sfb,all,24m,skyvsbt,pr2,
Plusnet Full Fibre 145 Broadband

Plusnet Full Fibre 145 Broadband
145Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£27.99 per month
Free Setup. Offer ends 17th July.

View Deal
£27.99,pnet,bb,t4,t7,primo,openr,ldn,sfb,npl,all,24m,promo,top-10,yttopx,pr2
Sky Ultrafast Broadband

Sky Ultrafast Broadband
145Mb Avg. Download Speed
24 Month contract · £0 £19.95 Set-up fee
£28 £43 per month
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends 18 Jul.

View Deal
£28 £43,skyb,bb,t4,t7,promo,primo,openr,ldn,pr2,sfb,all,24m,skyvsbt,top-10
Virgin Media M50 Fibre Broadband + Phone

Virgin Media M50 Fibre Broadband + Home Phone
54Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£28 £56 per month
Free Setup for a limited period.

View Deal
£28 £56,vmedia,bb,promo,npl,bsc,t2,t7,primo,pr2,sfb,all,18m,ldn
Vodafone Superfast 100 Broadband

Vodafone Full Fibre 100 Broadband
100Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£28 per month
Free Setup for a limited period. Price may vary. Offer ends 12 Jul.

View Deal
£28,voda,bb,promo,t4,t7,openr,ldn,sfb,primo,all,24m,top-10,sba,pr2,
Virgin Media M250 Fibre Broadband Only

Virgin Media M250 Fibre Broadband Only
264Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£28.99 per month
Free Setup for a limited period.

View Deal
£28.99,vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,pr2,
BT Fibre 2 Broadband

BT Fibre 2 Broadband
67Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£29 per month
Free setup + £50 Reward Card. Offer ends 18th July.

View Deal
£29,btb,bb,t3,t7,openr,ldn,sfb,promo,primo,all,24m,skyvsbt,pr2,
Onestream Fibre 500 Broadband Deal

Onestream Supreme Full Fibre 550 Broadband
500Mb Avg. Download Speed
12 Month contract · £4.95 Set-up fee
£29.95 £54.95 per month

View Deal
£29.95 £54.95,ones,bb,bsc,t5,t7,openr,pr2,sfb,all,12m,promo,primo,npl
Plusnet Full Fibre 300 Broadband

Plusnet Full Fibre 300 Broadband
300Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£29.99 per month
Free Setup. Offer ends 17th July.

View Deal
£29.99,pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr2
Shell Energy Full Fibre 200 Broadband

Shell Energy Full Fibre 200 Broadband
207Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£29.99 per month
No activation fee.

View Deal
£29.99,shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,npl
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
132Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£29.99 per month
Free Setup for a limited period.

View Deal
£29.99,vmedia,bb,promo,npl,bsc,t4,t7,primo,pr2,sfb,all,18m,ldn,
Vodafone Ultrafast 200 Broadband

Vodafone Full Fibre 200 Broadband
200Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£30 per month
Free Setup for a limited period. Price may vary.

View Deal
£30,voda,bb,bsc,t4,t7,primo,openr,ldn,sfb,all,24m,promo,top-10,npl,pr2,
Vodafone Ultrafast 500 Broadband

Vodafone Full Fibre 500 Broadband
500Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£30 per month
Free Setup for a limited period. Price may vary. Offer ends 12 Jul.

View Deal
£30,voda,bb,npl,bsc,t5,t7,openr,ldn,ufb,all,24m,primo,promo,pr2,
BT Full Fibre 100 Broadband

BT Full Fibre 100 Broadband
150Mb Avg. Download Speed
24 Month contract · £20 Set-up fee
£30.99 per month
£50 Reward Card. Offer ends 18th July.

View Deal
£30.99,btb,bb,npl,t4,t7,primo,openr,ldn,sfb,promo,all,24m,yttopx,skyvsbt,pr2
Virgin Media M250 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M250 Fibre Broadband + Home Phone & O2 SIM
264Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£31.99 per month
Free Setup for a limited period.

View Deal
£31.99,vmedia,bb,promo,t4,t7,sfb,primo,all,18m,sim,ldn,npl,pr2,
Vodafone Pro Gigafast 900 Broadband

Vodafone Full Fibre 900 Broadband
900Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£32 per month
Free Setup for a limited period. Price may vary. Offer ends 12 Jul.

View Deal
£32,voda,bb,npl,bsc,t5,t7,promo,openr,ldn,ufb,primo,all,24m,yttopx,pr2,
Plusnet Full Fibre 500 Broadband

Plusnet Full Fibre 500 Broadband
500Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£32.99 per month
Free Setup. Offer ends 17th July.

View Deal
£32.99,pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr3,
Sky Ultrafast Plus Broadband

Sky Ultrafast+ Broadband
500Mb Avg. Download Speed
24 Month contract · £0 £19.95 Set-up fee
£33 £53 per month
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends 18 Jul.

View Deal
£33 £53,skyb,bb,bsc,t5,t7,openr,ldn,primo,pr2,ufb,all,24m,yttopx,promo,skyvsbt
Onestream Fibre 900 Broadband Deal

Onestream Hyperstream Full Fibre 1000 Broadband
900Mb Avg. Download Speed
12 Month contract · £4.95 Set-up fee
£33.95 £59.95 per month

View Deal
£33.95 £59.95,ones,bb,bsc,t5,t7,openr,pr2,sfb,all,12m,promo,primo,yttopx,npl

Prices may change during contract term.

Provider
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Package
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Speed
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Contract
click to sort
Monthly
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NOW Superfast Broadband

NOW Superfast Broadband
£0 Set-up fee

61Mb24£22 £43 View Deal nowb,bb,promo,bsc,t3,t7,openr,ldn,sfb,primo,t6a,all,24m,ytbnt,pr1,
NOW Full Fibre 75 Broadband

NOW Full Fibre 75 Broadband
£5 Set-up fee
Setup fee: £5 with £5 cashback. Offer ends 18 Jul.

75Mb24£22 £43 View Deal nowb,bb,promo,bsc,t3,t7,openr,ldn,sfb,primo,t6a,all,24m,ytbnt,pr1,
NOW Full Fibre 100Mb Broadband Deal

NOW Full Fibre 100 Broadband
£0 Set-up fee
Offer ends 18 Jul.

100Mb24£24 £44 View Deal nowb,bb,promo,bsc,npl,t4,t7,openr,ldn,sfb,primo,t6a,all,24m,yttopx,pr1,
Sky Superfast Broadband

Sky Superfast Broadband
£0 £19.95 Set-up fee
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends 18 Jul.

61Mb24£27 £39.50 View Deal skyb,bb,bsc,promo,primo,t3,t7,openr,ldn,sfb,all,24m,skyvsbt,pr2,
Sky Ultrafast Broadband

Sky Ultrafast Broadband
£0 £19.95 Set-up fee
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends 18 Jul.

145Mb24£28 £43 View Deal skyb,bb,t4,t7,promo,primo,openr,ldn,pr2,sfb,all,24m,skyvsbt,top-10
Sky Ultrafast Plus Broadband

Sky Ultrafast+ Broadband
£0 £19.95 Set-up fee
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends 18 Jul.

500Mb24£33 £53 View Deal skyb,bb,bsc,t5,t7,openr,ldn,primo,pr2,ufb,all,24m,yttopx,promo,skyvsbt
Sky Gigafast Broadband

Sky Gigafast Broadband
£0 £19.95 Set-up fee
No activation cost. £5 credit check fee taken off first bill for new customers only. Offer ends 18 Jul.

900Mb24£43 £63 View Deal skyb,bb,bsc,promo,primo,t5,t7,openr,ldn,ufb,all,24m,skyvsbt,pr3,
BT Fibre 1 Broadband

BT Fibre 1 Broadband
£20 Set-up fee
£50 Reward Card. Offer ends 8th August.

50Mb24£34.99 View Deal btb,bb,bsc,t2,t7,primo,openr,ldn,sfb,all,24m,promo,skyvsbt,pr2,
BT Fibre 2 Broadband

BT Fibre 2 Broadband
£0 Set-up fee
Free setup + £50 Reward Card. Offer ends 18th July.

67Mb24£29 View Deal btb,bb,t3,t7,openr,ldn,sfb,promo,primo,all,24m,skyvsbt,pr2,
BT Full Fibre 100 Broadband

BT Full Fibre 100 Broadband
£20 Set-up fee
£50 Reward Card. Offer ends 18th July.

150Mb24£30.99 View Deal btb,bb,npl,t4,t7,primo,openr,ldn,sfb,promo,all,24m,yttopx,skyvsbt,pr2
BT Full Fibre 300 Broadband

BT Full Fibre 300 Broadband
£0 Set-up fee
Free setup + £50 Reward Card. Offer ends 18th July.

300Mb24£34.99 View Deal btb,bb,npl,t5,t7,primo,openr,ldn,sfb,promo,all,24m,yttopx,skyvsbt,pr2,
BT Full Fibre 500 Broadband

BT Full Fibre 500 Broadband
£20 Set-up fee
£50 Reward Card. Offer ends 8th August.

500Mb24£49.99 View Deal btb,bb,npl,bsc,t5,t7,openr,ldn,ufb,all,primo,24m,promo,skyvsbt,pr3,
BT Full Fibre 900 Broadband

BT Full Fibre 900 Broadband
£20 Set-up fee
£50 Reward Card. Offer ends 18th July.

900Mb24£59.99 View Deal btb,bb,promo,npl,t5,t7,primo,openr,ldn,ufb,all,24m,skyvsbt,pr3,
Virgin Media M50 Fibre Broadband Only

Virgin Media M50 Fibre Broadband Only
£80 Set-up fee

54Mb1£43 View Deal vmedia,bb,npl,t2,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
£80 Set-up fee

132Mb1£49 View Deal vmedia,bb,npl,t4,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M250 Fibre Broadband Only

Virgin Media M250 Fibre Broadband Only
£80 Set-up fee

264Mb1£55 View Deal vmedia,bb,npl,t4,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M50 Fibre Broadband + Phone

Virgin Media M50 Fibre Broadband + Home Phone
£80 Set-up fee

54Mb1£51 View Deal vmedia,bb,promo,npl,bsc,t2,t7,primo,ncb,sfb,all,ncb,pr3,ldn
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
£80 Set-up fee

132Mb1£57 View Deal vmedia,bb,promo,npl,bsc,t4,t7,primo,ncb,sfb,all,ncb,pr3,ldn
Virgin Media M250 Fibre Broadband  + Phone

Virgin Media M250 Fibre Broadband + Home Phone
£80 Set-up fee

264Mb1£63 View Deal vmedia,bb,npl,bsc,t4,t7,primo,ncb,sfb,promo,all,ncb,pr4,ldn
Virgin Media M350 Fibre Broadband  + Phone

Virgin Media M350 Fibre Broadband + Home Phone
£80 Set-up fee

362Mb1£69 View Deal vmedia,bb,npl,bsc,t5,t7,primo,ncb,ufb,promo,all,ncb,pr4,ldn
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

132Mb18£26 View Deal vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,top-10,yttopx,pr2,
Virgin Media M250 Fibre Broadband Only

Virgin Media M250 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

264Mb18£28.99 View Deal vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,pr2,
Virgin Media M350 Fibre Broadband Only

Virgin Media M350 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

362Mb18£35.99 View Deal vmedia,bb,npl,t5,t7ufb,all,18m,primo,promo,onlyb,ldn,pr2,
Virgin Media M500 Fibre Broadband Only

Virgin Media M500 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

516Mb18£33.99 View Deal vmedia,bb,npl,bsc,t5,t7,ufb,promo,primo,all,18m,onlyb,ldn,pr2,
Virgin Media Gig1 Broadband Only

Virgin Media Gig1 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

1130Mb18£40.99 View Deal vmedia,bb,promo,primo,npl,t5,t7,ufb,all,18m,onlyb,ldn,pr2
Virgin Media M50 Fibre Broadband + Phone

Virgin Media M50 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.

54Mb18£28 £56 View Deal vmedia,bb,promo,npl,bsc,t2,t7,primo,pr2,sfb,all,18m,ldn
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.

132Mb18£29.99 View Deal vmedia,bb,promo,npl,bsc,t4,t7,primo,pr2,sfb,all,18m,ldn,
Virgin Media M250 Fibre Broadband  + Phone

Virgin Media M250 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.

264Mb18£35.99 View Deal vmedia,bb,npl,bsc,t4,t7,primo,pr2,sfb,promo,all,18m,ldn,
Virgin Media M350 Fibre Broadband  + Phone

Virgin Media M350 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.

362Mb18£41.99 View Deal vmedia,bb,npl,bsc,t5,t7,primo,pr3,ufb,promo,all,18m,ldn
Virgin Media M500 Fibre Broadband  + Phone

Virgin Media M500 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.

516Mb18£43.99 View Deal vmedia,bb,npl,bsc,t5,t7,primo,pr3,ufb,promo,all,18m,ldn
Virgin Media Gig1 Fibre Broadband + Phone

Virgin Media Gig1 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period.

1130Mb18£53.99 View Deal vmedia,bb,promo,t5,t7,pr3,ufb,primo,all,18m,ldn,npl
Virgin Media M250 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M250 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period.

264Mb18£31.99 View Deal vmedia,bb,promo,t4,t7,sfb,primo,all,18m,sim,ldn,npl,pr2,
Virgin Media M350 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M350 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period.

362Mb18£37.99 View Deal vmedia,bb,promo,t5,t7,ufb,primo,all,18m,sim,ldn,npl,pr2,
Virgin Media M500 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M500 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period.

516Mb18£43.99 View Deal vmedia,bb,promo,t5,t7,pr3,ufb,primo,all,18m,sim,ldn,npl
Virgin Media 1gb Volt Fibre Broadband + Phone + O2 simcard

Virgin Media Gig1 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period.

1130Mb18£49.99 View Deal vmedia,bb,npl,t5,t7,sfb,all,18m,primo,promo,onlyb,ldn,pr3,
Plusnet Full Fibre 145 Broadband

Plusnet Full Fibre 145 Broadband
£0 Set-up fee
Free Setup. Offer ends 17th July.

145Mb24£27.99 View Deal pnet,bb,t4,t7,primo,openr,ldn,sfb,npl,all,24m,promo,top-10,yttopx,pr2
Plusnet Full Fibre 300 Broadband

Plusnet Full Fibre 300 Broadband
£0 Set-up fee
Free Setup. Offer ends 17th July.

300Mb24£29.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr2
Plusnet Full Fibre 500 Broadband

Plusnet Full Fibre 500 Broadband
£0 Set-up fee
Free Setup. Offer ends 17th July.

500Mb24£32.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr3,
Plusnet Full Fibre 900 Broadband

Plusnet Full Fibre 900 Broadband
£0 Set-up fee
Free Setup.

900Mb24£39.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr3,
Shell Energy Superfast Fibre Broadband

Shell Energy Superfast Fibre Broadband
£0 Set-up fee
No activation fee.

38Mb12£23.99 View Deal shell,bb,t2,t7,openr,ldn,pr1,sfb,t6a,primo,promo,all,12m,2023
Shell Energy Full Fibre 100 Broadband

Shell Energy Full Fibre 100 Broadband
£0 Set-up fee
No activation fee.

109Mb12£26.99 View Deal shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,top-10,npl
Shell Energy Full Fibre 200 Broadband

Shell Energy Full Fibre 200 Broadband
£0 Set-up fee
No activation fee.

207Mb12£29.99 View Deal shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,npl
Shell Energy Full Fibre 300 Broadband

Shell Energy Full Fibre 300 Broadband
£0 Set-up fee
No activation fee.

311Mb12£34.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr2,
Shell Energy Full Fibre 500 Broadband

Shell Energy Full Fibre 500 Broadband
£0 Set-up fee
No activation fee.

525Mb12£39.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr2,
Shell Energy Full Fibre 900 Broadband

Shell Energy Full Fibre 900 Broadband
£0 Set-up fee
No activation fee.

944Mb12£44.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr3,
Shell Energy Full Fibre 500 Broadband

Shell Energy Full Fibre 500 Broadband
£0 Set-up fee
No activation fee.

525Mb12£39.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr2,
Shell Energy Full Fibre 900 Broadband

Shell Energy Full Fibre 900 Broadband
£0 Set-up fee
No activation fee.

944Mb12£44.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr3,
Vodafone Superfast 2 Broadband

Vodafone Full Fibre 2 Broadband
£0 Set-up fee
Free Setup for a limited period. Price may vary. Offer ends 12 Jul.

73Mb24£24 View Deal voda,bb,bsc,t3,t7,openr,ldn,promo,sfb,primo,all,24m,pr1,
Vodafone Superfast 100 Broadband

Vodafone Full Fibre 100 Broadband
£0 Set-up fee
Free Setup for a limited period. Price may vary. Offer ends 12 Jul.

100Mb24£28 View Deal voda,bb,promo,t4,t7,openr,ldn,sfb,primo,all,24m,top-10,sba,pr2,
Vodafone Ultrafast 200 Broadband

Vodafone Full Fibre 200 Broadband
£0 Set-up fee
Free Setup for a limited period. Price may vary.

200Mb24£30 View Deal voda,bb,bsc,t4,t7,primo,openr,ldn,sfb,all,24m,promo,top-10,npl,pr2,
Vodafone Ultrafast 500 Broadband

Vodafone Full Fibre 500 Broadband
£0 Set-up fee
Free Setup for a limited period. Price may vary. Offer ends 12 Jul.

500Mb24£30 View Deal voda,bb,npl,bsc,t5,t7,openr,ldn,ufb,all,24m,primo,promo,pr2,
Vodafone Pro Gigafast 900 Broadband

Vodafone Full Fibre 900 Broadband
£0 Set-up fee
Free Setup for a limited period. Price may vary. Offer ends 12 Jul.

900Mb24£32 View Deal voda,bb,npl,bsc,t5,t7,promo,openr,ldn,ufb,primo,all,24m,yttopx,pr2,
Onestream Fibre 40 Broadband Deal

Onestream Supreme Fibre 40 Broadband
£4.95 Set-up fee

38Mb24£19 View Deal ones,bb,t2,t7,openr,std,all,24m,promo,primo,yttopx,pr1,
Onestream Fibre 80 Broadband Deal

Onestream Supreme Full Fibre 80 Broadband
£4.95 Set-up fee

67Mb12£20 £40.95 View Deal ones,bb,t3,t7,openr,pr1,sfb,all,12m,promo,primo,yttopx,sba,npl
Onestream Fibre 115 Broadband Deal

Onestream Supreme Full Fibre 115 Broadband
£4.95 Set-up fee

100Mb12£24 £45.95 View Deal ones,bb,bsc,t4,t7,openr,sfb,all,12m,promo,primo,npl,pr1,
Onestream Fibre 200 Broadband Deal

Onestream Supreme Full Fibre 220 Broadband
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Onestream Fibre 500 Broadband Deal

Onestream Supreme Full Fibre 550 Broadband
£4.95 Set-up fee

500Mb12£29.95 £54.95 View Deal ones,bb,bsc,t5,t7,openr,pr2,sfb,all,12m,promo,primo,npl
Onestream Fibre 900 Broadband Deal

Onestream Hyperstream Full Fibre 1000 Broadband
£4.95 Set-up fee

900Mb12£33.95 £59.95 View Deal ones,bb,bsc,t5,t7,openr,pr2,sfb,all,12m,promo,primo,yttopx,npl

 

How to troubleshoot Norfolk Internet broadband performance issues

Norfolk Internet Internet speedtest - Slow Internet speed

Before you start troubleshooting the performance of your Norfolk Internet internet connection, we recommend that you run a Norfolk Internet Internet Speedtest to benchmark your current broadband speed.

You may also want to confirm the minimum download speed you have subscribed to from Norfolk Internet.

You can find this info by checking a Norfolk Internet broadband bill, your Norfolk Internet contract or by contacting Norfolk Internet.

Likely causes of Norfolk Internet’s slow internet performance

Is it the Norfolk Internet internet connection that is slow or is it your device (laptop/smartphone/PC)?

You need to consider how many applications are currently running on your device.

The performance problem could be due to the over-utilisation of your device’s resources e.g Memory/CPU and as opposed to an issue with Norfolk Internet’s broadband connection.

If you’re on a PC then you can use the task manager to check your Processor and RAM utilization.

On other device, you could try restarting the device which hopefully will shutdown all programs that may be hogging your systems resources.

Run the Norfolk Internet Speed checker on your PC and your phone to see how the results compare between the two devices.

This should hopefully provide you with more information to help determine whether the issue lies with your device or the Norfolk Internet broadband connection.

Is your Wi-Fi network the problem?

The cause of the performance problem may be your Wifi and not the Norfolk Internet broadband connection.

You could rule out the wireless by simply connecting your computer directly to the Norfolk Internet broadband router with an ethernet cable and run the Norfolk Internet Speed test again.

If the speed improves when you’re connected using an ethernet cable, this proves that the problem may be with the internal wireless network.

A few other things to look further into:

  • Are the WiFi channels that you’re using for your Wifi network network (SSID) overlapping with your neighbours?
  • Is your Wi-Fi network signal from the wireless router obstructed?
  • Does the speed improve when you’re standing directly in-front of the Norfolk Internet internet router?

Who’s connected to my Wi-Fi network?

Have you checked that your Wi-Fi network password has not been hacked? Do you have an un-secured wireless network? How secure is your wireless network password? It could be time to change it.

Neighbours could be on your Wi-Fi network and using up all your Norfolk Internet bandwidth by downloading, uploading or even streaming music or video on your Norfolk Internet broadband connection! Worse still, they could be carrying out illegal activities over your Norfolk Internet internet connection.

Here are 2 apps that you can use to scan your Wi-Fi network to check who’s connected:

Both apps scan your wireless network and display a list of the devices connected.

Do I need a wireless booster for my Norfolk Internet broadband?

You may discover that you have wireless black holes in your home, a wireless network extender aka a wireless Booster may be the best fix to boost your Wi-Fi signal to cover any black spots.

The wireless booster picks up the existing Wifi signal just as it is becoming weaker and re-transmits the Wifi network signal to increase it’s reach.

Place the wireless booster near where your Wi-Fi network signal from your Norfolk Internet broadband router is starting to become weaker.

Place it approximately where your Wi-Fi network signal is dropping down to less than 2 bars. Walk around your property with a smartphone to try and establih where this location is.

When did you last upgrade the Norfolk Internet internet router?

The Norfolk Internet and broadband infrastructure, in general, are frequently upgraded to support new features and improve reliability as technology evolves.  Ensure that your Norfolk Internet broadband internet router is running on the most up-to-date software.

Most Norfolk Internet broadband routers allow you to perform the software upgrade by logging on the Norfolk Internet broadband router and simply clicking on a button to perform the update.

If you cannot do this, contact Norfolk Internet and they will be able to do this for you or guide you through the process.

In addition to upgrading the software, if you have had the same hardware for a long time, it may be worth talking to Norfolk Internet to request for a router upgrade.

Is the root cause of the issue outside your property (at the exchange)?

This is probably the most likely reason for Norfolk Internet broadband performance problems in your area and is more common with broadband connections that are delivered through phone lines.

If you’re not sure if this is applicable to you, you should contact Norfolk Internet who should be able to run the relevant connection tests to check if there is a problem on the Norfolk Internet broadband line.

Is the performance issue because of Norfolk Internet Internet congestion?

If you are finding that the Norfolk Internet broadband connection speed in your area is slows down during certain times e.g weekends or evenings, then it may be because of congestion during peak hours.

You should contact Norfolk Internet to find out your minimum speed.

Find Best Alternatives to Norfolk Internet Broadband

 

Test your Norfolk Internet internet connection

After the fault has been resolved either by yourself or Norfolk Internet, retest your internet connection using  at least 2 independent Speedtests to ensure the problem is resolved:

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