Onyx Internet Internet Speedtest and troubleshooting

 Onyx Internet internet Speed test

Click on the “Go” button on the Ookla Speed Test to test the speed of your Onyx Internet internet connection.

Details on how to fix problems with your Onyx Internet broadband are in the sections below the speed test widget.

Unhappy with Your Onyx Internet internet speed?

Have a look at this list of alternatives to Onyx Internet Broadband. These are the Cheapest broadband offers available this week.

Prices may change during contract term.

Provider
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Package Details
click to sort
Shell Energy Fast Broadband

Shell Energy Fast Broadband
11Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£19.99 per month

View Deal
£19.99,shell,bb,t1,openr,ldn,pr1,stdb,all,12m,promo,2023,primo
NOW Brilliant Broadband

NOW Brilliant Broadband
11Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£20 £28.50 per month
£0 activation fee.

View Deal
£20 £28.50,nowb,bb,promo,primo,t1,openr,ldn,ncb,stdb,all,12m,ytbnt,pr1,
Onestream Fibre 80 Broadband Deal

Onestream Supreme Full Fibre 80 Broadband
67Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£20 £40.95 per month
Offer ends 1 Mar.

View Deal
£20 £40.95,ones,bb,t3,t7,openr,pr1,sfb,all,12m,promo,primo,yttopx,sba,npl
NOW Super Fibre Broadband

NOW Super Fibre Broadband
63Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£24 £38.50 per month
£0 activation fee. Offer ends soon.

View Deal
£24 £38.50,nowb,bb,promo,bsc,t3,t7,openr,ldn,ncb,sfb,primo,t6a,all,12m,ytbnt,pr1,
NOW Full Fibre 100Mb Broadband Deal

NOW Full Fibre 100 Broadband
100Mb Avg. Download Speed
18 Month contract · £10 Set-up fee
£24 £39 per month
Offer ends 1 Mar.

View Deal
£24 £39,nowb,bb,promo,bsc,npl,t4,t7,openr,ldn,sfb,primo,t6a,all,18m,yttopx,pr1,
Vodafone Superfast 2 Broadband

Vodafone Full Fibre 2 Broadband
73Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£24 per month
Free Setup for a limited period. Offer ends 29 Feb.

View Deal
£24,voda,bb,bsc,t3,t7,openr,ldn,promo,sfb,primo,all,24m,pr1,
Shell Energy Superfast Fibre Broadband

Shell Energy Superfast Fibre Broadband
38Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£24.99 per month
No activation fee. Offer ends 29 Feb.

View Deal
£24.99,shell,bb,t2,t7,openr,ldn,pr1,sfb,t6a,primo,promo,all,12m,2023
Plusnet Full Fibre 145 Broadband

Plusnet Full Fibre 145 Broadband
145Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£26.99 per month
£70.00 Mastercard® Reward Card + Free Setup. Offer ends 28 Feb.

View Deal
£26.99,pnet,bb,t4,t7,primo,openr,ldn,sfb,npl,all,24m,promo,top-10,yttopx,pr2
Sky Superfast Broadband

Sky Superfast Broadband
61Mb Avg. Download Speed
18 Month contract · £0 £19.95 Set-up fee
£27 £39.50 per month
Free Setup for a limited period.

View Deal
£27 £39.50,skyb,bb,bsc,promo,primo,t3,t7,openr,ldn,sfb,all,18m,skyvsbt,pr2,
Vodafone Superfast 100 Broadband

Vodafone Full Fibre 100 Broadband
100Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£27 per month
Free Setup for a limited period. Offer ends 29 Feb.

View Deal
£27,voda,bb,promo,t4,t7,openr,ldn,sfb,primo,all,24m,top-10,sba,pr2,
Onestream Fibre 115 Broadband Deal

Onestream Supreme Full Fibre 115 Broadband
100Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£27.45 £45.95 per month
Offer ends 1 Mar.

View Deal
£27.45 £45.95,ones,bb,bsc,t4,t7,openr,pr2,sfb,all,12m,promo,primo,npl
BT Fibre Essential Broadband

BT Fibre Essential Broadband
36Mb Avg. Download Speed
24 Month contract · £20 Set-up fee
£27.99 per month

View Deal
£27.99,btb,bb,bsc,t2,t7,openr,ldn,sfb,all,24m,promo,primo,skyvsbt,pr2,
Sky Ultrafast Broadband

Sky Ultrafast Broadband
145Mb Avg. Download Speed
18 Month contract · £0 £19.95 Set-up fee
£28 £43 per month
Free Setup for a limited period. Offer ends 29 Feb.

View Deal
£28 £43,skyb,bb,t4,t7,promo,primo,openr,ldn,pr2,sfb,all,18m,skyvsbt,top-10
Virgin Media M50 Fibre Broadband + Phone

Virgin Media M50 Fibre Broadband + Home Phone
54Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£28 £51 per month
Free Setup for a limited period. Offer ends 1 Mar.

View Deal
£28 £51,vmedia,bb,promo,npl,bsc,t2,t7,primo,pr2,sfb,all,18m,ldn
Shell Energy Superfast Fibre Plus Broadband

Shell Energy Superfast Fibre Plus Broadband
67Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£28.99 per month
No activation fee. Offer ends 29 Feb.

View Deal
£28.99,shell,bb,promo,bsc,t3,t7,openr,ldn,pr2,sfb,primo,all,12m,2023
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
132Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£29 per month
Free Setup for a limited period.

View Deal
£29,vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,top-10,yttopx,pr2,
BT Full Fibre 100 Broadband

BT Full Fibre 100 Broadband
150Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£29.99 per month
£50 Reward Card + Free Setup. Offer ends 29 Feb.

View Deal
£29.99,btb,bb,npl,t4,t7,primo,openr,ldn,sfb,promo,all,24m,yttopx,skyvsbt,pr2
Shell Energy Full Fibre 100 Broadband

Shell Energy Full Fibre 100 Broadband
109Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£29.99 per month
No activation fee. Offer ends 29 Feb.

View Deal
£29.99,shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,top-10,npl
Sky Superfast 100Mb Broadband

Sky Fibre 100 Broadband
100Mb Avg. Download Speed
18 Month contract · £0 £19.95 Set-up fee
£30 £43 per month
Free Setup for a limited period. Offer ends 29 Feb.

View Deal
£30 £43,skyb,bb,bsc,promo,primo,t4,t7,openr,ldn,sfb,all,npl,18m,skyvsbt,pr2,
Vodafone Ultrafast 200 Broadband

Vodafone Full Fibre 200 Broadband
200Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£30 per month
Free Setup for a limited period.

View Deal
£30,voda,bb,bsc,t4,t7,primo,openr,ldn,sfb,all,24m,promo,top-10,npl,pr2,
Vodafone Pro Gigafast 900 Broadband

Vodafone Full Fibre 900 Broadband
900Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£30 per month
Lowest price ever. Offer ends 29 Feb.

View Deal
£30,voda,bb,npl,bsc,t5,t7,promo,openr,ldn,ufb,primo,all,24m,yttopx,pr2,
Onestream Fibre 200 Broadband Deal

Onestream Supreme Full Fibre 220 Broadband
200Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£30.95 £49.95 per month
Offer ends 1 Mar.

View Deal
£30.95 £49.95,ones,bb,bsc,t4,t7,openr,pr2,sfb,all,12m,promo,primo,npl
Plusnet Full Fibre 300 Broadband

Plusnet Full Fibre 300 Broadband
300Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£30.99 per month
£80.00 Mastercard® Reward Card + Free Setup. Offer ends 28 Feb.

View Deal
£30.99,pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr2
Virgin Media M250 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M250 Fibre Broadband + Home Phone & O2 SIM
264Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£31.99 per month
Free Setup for a limited period. Offer ends 1 Mar.

View Deal
£31.99,vmedia,bb,promo,t4,t7,sfb,primo,all,18m,sim,ldn,npl,pr2,
BT Fibre 1 Broadband

BT Fibre 1 Broadband
50Mb Avg. Download Speed
24 Month contract · £20 Set-up fee
£32.99 per month
£50 Reward Card.

View Deal
£32.99,btb,bb,bsc,t2,t7,primo,openr,ldn,sfb,all,24m,promo,skyvsbt,pr2,
Sky Ultrafast Plus Broadband

Sky Ultrafast+ Broadband
500Mb Avg. Download Speed
18 Month contract · £0 £19.95 Set-up fee
£33 £53 per month
Free Setup for a limited period. Offer ends 29 Feb.

View Deal
£33 £53,skyb,bb,bsc,t5,t7,openr,ldn,primo,pr2,ufb,all,18m,yttopx,promo,skyvsbt
Onestream Fibre 500 Broadband Deal

Onestream Supreme Full Fibre 550 Broadband
500Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£33.95 £54.95 per month
Offer ends 1 Mar.

View Deal
£33.95 £54.95,ones,bb,bsc,t5,t7,openr,pr2,sfb,all,12m,promo,primo,npl
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
132Mb Avg. Download Speed
18 Month contract · £0 £35 Set-up fee
£34 £57 per month
Free Setup for a limited period. Offer ends 1 Mar.

View Deal
£34 £57,vmedia,bb,promo,npl,bsc,t4,t7,primo,pr2,sfb,all,18m,ldn,
Onestream Fibre 900 Broadband Deal

Onestream Hyperstream Full Fibre 1000 Broadband
900Mb Avg. Download Speed
12 Month contract · £0 Set-up fee
£34.95 £59.95 per month
Offer ends 1 Mar.

View Deal
£34.95 £59.95,ones,bb,bsc,t5,t7,openr,pr2,sfb,all,12m,promo,primo,yttopx,npl
BT Full Fibre 500 Broadband

BT Full Fibre 500 Broadband
500Mb Avg. Download Speed
24 Month contract · £0 Set-up fee
£34.99 per month
£50 Reward Card + Free Setup. Offer ends 29 Feb.

View Deal
£34.99,btb,bb,npl,bsc,t5,t7,openr,ldn,ufb,all,primo,24m,promo,skyvsbt,pr2,

Prices may change during contract term.

Provider
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Package
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Speed
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Contract
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Monthly
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NOW Brilliant Broadband

NOW Brilliant Broadband
£0 Set-up fee
£0 activation fee.

11Mb12£20 £28.50 View Deal nowb,bb,promo,primo,t1,openr,ldn,ncb,stdb,all,12m,ytbnt,pr1,
NOW Super Fibre Broadband

NOW Super Fibre Broadband
£0 Set-up fee
£0 activation fee. Offer ends soon.

63Mb12£24 £38.50 View Deal nowb,bb,promo,bsc,t3,t7,openr,ldn,ncb,sfb,primo,t6a,all,12m,ytbnt,pr1,
NOW Full Fibre 100Mb Broadband Deal

NOW Full Fibre 100 Broadband
£10 Set-up fee
Offer ends 1 Mar.

100Mb18£24 £39 View Deal nowb,bb,promo,bsc,npl,t4,t7,openr,ldn,sfb,primo,t6a,all,18m,yttopx,pr1,
Sky Superfast Broadband

Sky Superfast Broadband
£0 £19.95 Set-up fee
Free Setup for a limited period.

61Mb18£27 £39.50 View Deal skyb,bb,bsc,promo,primo,t3,t7,openr,ldn,sfb,all,18m,skyvsbt,pr2,
Sky Superfast 100Mb Broadband

Sky Fibre 100 Broadband
£0 £19.95 Set-up fee
Free Setup for a limited period. Offer ends 29 Feb.

100Mb18£30 £43 View Deal skyb,bb,bsc,promo,primo,t4,t7,openr,ldn,sfb,all,npl,18m,skyvsbt,pr2,
Sky Ultrafast Broadband

Sky Ultrafast Broadband
£0 £19.95 Set-up fee
Free Setup for a limited period. Offer ends 29 Feb.

145Mb18£28 £43 View Deal skyb,bb,t4,t7,promo,primo,openr,ldn,pr2,sfb,all,18m,skyvsbt,top-10
Sky Ultrafast Plus Broadband

Sky Ultrafast+ Broadband
£0 £19.95 Set-up fee
Free Setup for a limited period. Offer ends 29 Feb.

500Mb18£33 £53 View Deal skyb,bb,bsc,t5,t7,openr,ldn,primo,pr2,ufb,all,18m,yttopx,promo,skyvsbt
Sky Gigafast Broadband

Sky Gigafast Broadband
£0 £19.95 Set-up fee
Free Setup for a limited period. Offer ends 29 Feb.

900Mb18£43 £63 View Deal skyb,bb,bsc,promo,primo,t5,t7,openr,ldn,pr3,ufb,all,18m,skyvsbt
BT Fibre Essential Broadband

BT Fibre Essential Broadband
£20 Set-up fee

36Mb24£27.99 View Deal btb,bb,bsc,t2,t7,openr,ldn,sfb,all,24m,promo,primo,skyvsbt,pr2,
BT Fibre 1 Broadband

BT Fibre 1 Broadband
£20 Set-up fee
£50 Reward Card.

50Mb24£32.99 View Deal btb,bb,bsc,t2,t7,primo,openr,ldn,sfb,all,24m,promo,skyvsbt,pr2,
BT Fibre 2 Broadband

BT Fibre 2 Broadband
£20 Set-up fee
£50 Reward Card.

67Mb24£35.99 View Deal btb,bb,t3,t7,openr,ldn,sfb,promo,primo,all,24m,skyvsbt,pr2,
BT Full Fibre 100 Broadband

BT Full Fibre 100 Broadband
£0 Set-up fee
£50 Reward Card + Free Setup. Offer ends 29 Feb.

150Mb24£29.99 View Deal btb,bb,npl,t4,t7,primo,openr,ldn,sfb,promo,all,24m,yttopx,skyvsbt,pr2
BT Full Fibre 500 Broadband

BT Full Fibre 500 Broadband
£0 Set-up fee
£50 Reward Card + Free Setup. Offer ends 29 Feb.

500Mb24£34.99 View Deal btb,bb,npl,bsc,t5,t7,openr,ldn,ufb,all,primo,24m,promo,skyvsbt,pr2,
BT Full Fibre 900 Broadband

BT Full Fibre 900 Broadband
£20 Set-up fee
£50 Reward Card. Offer ends 29 Feb.

900Mb24£57.99 View Deal btb,bb,promo,npl,t5,t7,primo,openr,ldn,ufb,all,24m,skyvsbt,pr3,
Virgin Media M50 Fibre Broadband Only

Virgin Media M50 Fibre Broadband Only
£80 Set-up fee

54Mb1£43 View Deal vmedia,bb,npl,t2,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
£80 Set-up fee

132Mb1£49 View Deal vmedia,bb,npl,t4,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M250 Fibre Broadband Only

Virgin Media M250 Fibre Broadband Only
£80 Set-up fee

264Mb1£55 View Deal vmedia,bb,npl,t4,t7,sfb,all,ncb,primo,promo,onlyb,ldn,pr3,
Virgin Media M50 Fibre Broadband + Phone

Virgin Media M50 Fibre Broadband + Home Phone
£80 Set-up fee

54Mb1£51 View Deal vmedia,bb,promo,npl,bsc,t2,t7,primo,ncb,sfb,all,ncb,pr3,ldn
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
£80 Set-up fee

132Mb1£57 View Deal vmedia,bb,promo,npl,bsc,t4,t7,primo,ncb,sfb,all,ncb,pr3,ldn
Virgin Media M250 Fibre Broadband  + Phone

Virgin Media M250 Fibre Broadband + Home Phone
£80 Set-up fee

264Mb1£63 View Deal vmedia,bb,npl,bsc,t4,t7,primo,ncb,sfb,promo,all,ncb,pr4,ldn
Virgin Media M350 Fibre Broadband  + Phone

Virgin Media M350 Fibre Broadband + Home Phone
£80 Set-up fee

362Mb1£69 View Deal vmedia,bb,npl,bsc,t4,t7,primo,ncb,ufb,promo,all,ncb,pr4,ldn
Virgin Media M125 Fibre Broadband Only

Virgin Media M125 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

132Mb18£29 View Deal vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,top-10,yttopx,pr2,
Virgin Media M250 Fibre Broadband Only

Virgin Media M250 Fibre Broadband Only
£0 £35 Set-up fee
Includes £75 bill credit + Free Setup for a limited period. Offer ends 7th Mar.

264Mb18£36 View Deal vmedia,bb,npl,t4,t7,sfb,all,18m,primo,promo,onlyb,ldn,pr2,
Virgin Media M350 Fibre Broadband Only

Virgin Media M350 Fibre Broadband Only
£0 £35 Set-up fee

362Mb18£42 View Deal vmedia,bb,npl,t5,t7ufb,all,18m,primo,promo,onlyb,ldn,pr3,
Virgin Media M500 Fibre Broadband Only

Virgin Media M500 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 1 Mar.

516Mb18£42 View Deal vmedia,bb,npl,bsc,t5,t7,pr2,ufb,promo,primo,all,18m,onlyb,ldn,
Virgin Media Gig1 Broadband Only

Virgin Media Gig1 Fibre Broadband Only
£0 £35 Set-up fee
Free Setup for a limited period.

1130Mb18£48 View Deal vmedia,bb,promo,primo,npl,t5,t7,ufb,all,18m,onlyb,ldn,pr3,
Virgin Media M50 Fibre Broadband + Phone

Virgin Media M50 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 1 Mar.

54Mb18£28 £51 View Deal vmedia,bb,promo,npl,bsc,t2,t7,primo,pr2,sfb,all,18m,ldn
Virgin Media M125 Fibre Broadband + Phone

Virgin Media M125 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 1 Mar.

132Mb18£34 £57 View Deal vmedia,bb,promo,npl,bsc,t4,t7,primo,pr2,sfb,all,18m,ldn,
Virgin Media M250 Fibre Broadband  + Phone

Virgin Media M250 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 1 Mar.

264Mb18£40 £63 View Deal vmedia,bb,npl,bsc,t4,t7,primo,pr2,sfb,promo,all,18m,ldn,
Virgin Media M350 Fibre Broadband  + Phone

Virgin Media M350 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 1 Mar.

362Mb18£46 £69 View Deal vmedia,bb,npl,bsc,t4,t7,primo,pr3,ufb,promo,all,18m,ldn
Virgin Media M500 Fibre Broadband  + Phone

Virgin Media M500 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 1 Mar.

516Mb18£52 £75 View Deal vmedia,bb,npl,bsc,t4,t7,primo,pr3,ufb,promo,all,18m,ldn
Virgin Media Gig1 Fibre Broadband + Phone

Virgin Media Gig1 Fibre Broadband + Home Phone
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 1 Mar.

1130Mb18£58 £81 View Deal vmedia,bb,promo,t5,t7,pr3,ufb,primo,all,18m,ldn,npl
Virgin Media M250 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M250 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 1 Mar.

264Mb18£31.99 View Deal vmedia,bb,promo,t4,t7,sfb,primo,all,18m,sim,ldn,npl,pr2,
Virgin Media M350 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M350 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 1 Mar.

362Mb18£37.99 View Deal vmedia,bb,promo,t5,t7,ufb,primo,all,18m,sim,ldn,npl,pr2,
Virgin Media M500 Volt Fibre Broadband + Phone + O2 simcard

Virgin Media M500 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 1 Mar.

516Mb18£43.99 View Deal vmedia,bb,promo,t5,t7,pr3,ufb,primo,all,18m,sim,ldn,npl
Virgin Media 1gb Volt Fibre Broadband + Phone + O2 simcard

Virgin Media Gig1 Fibre Broadband + Home Phone & O2 SIM
£0 £35 Set-up fee
Free Setup for a limited period. Offer ends 1 Mar.

54Mb18£49.99 View Deal vmedia,bb,npl,t5,t7,pr4,sfb,all,18m,primo,promo,onlyb,ldn
Plusnet Full Fibre 145 Broadband

Plusnet Full Fibre 145 Broadband
£0 Set-up fee
£70.00 Mastercard® Reward Card + Free Setup. Offer ends 28 Feb.

145Mb24£26.99 View Deal pnet,bb,t4,t7,primo,openr,ldn,sfb,npl,all,24m,promo,top-10,yttopx,pr2
Plusnet Full Fibre 300 Broadband

Plusnet Full Fibre 300 Broadband
£0 Set-up fee
£80.00 Mastercard® Reward Card + Free Setup. Offer ends 28 Feb.

300Mb24£30.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr2
Plusnet Full Fibre 500 Broadband

Plusnet Full Fibre 500 Broadband
£0 Set-up fee
£90.00 Mastercard® Reward Card + Free Setup. Offer ends 28 Feb.

500Mb24£34.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr2,
Plusnet Full Fibre 900 Broadband

Plusnet Full Fibre 900 Broadband
£0 Set-up fee
£100.00 Mastercard® Reward Card + Free Setup. Offer ends 28 Feb.

900Mb24£43.99 View Deal pnet,bb,promo,t5,t7,primo,openr,ldn,sfb,npl,all,24m,pr3,
Shell Energy Fast Broadband

Shell Energy Fast Broadband
£0 Set-up fee

11Mb12£19.99 View Deal shell,bb,t1,openr,ldn,pr1,stdb,all,12m,promo,2023,primo
Shell Energy Superfast Fibre Broadband

Shell Energy Superfast Fibre Broadband
£0 Set-up fee
No activation fee. Offer ends 29 Feb.

38Mb12£24.99 View Deal shell,bb,t2,t7,openr,ldn,pr1,sfb,t6a,primo,promo,all,12m,2023
Shell Energy Superfast Fibre Plus Broadband

Shell Energy Superfast Fibre Plus Broadband
£0 Set-up fee
No activation fee. Offer ends 29 Feb.

67Mb12£28.99 View Deal shell,bb,promo,bsc,t3,t7,openr,ldn,pr2,sfb,primo,all,12m,2023
Shell Energy Full Fibre 100 Broadband

Shell Energy Full Fibre 100 Broadband
£0 Set-up fee
No activation fee. Offer ends 29 Feb.

109Mb12£29.99 View Deal shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,top-10,npl
Shell Energy Full Fibre 200 Broadband

Shell Energy Full Fibre 200 Broadband
£0 Set-up fee
No activation fee. Offer ends 29 Feb.

207Mb12£34.99 View Deal shell,bb,promo,bsc,t4,t7,openr,ldn,pr2,sfb,primo,all,12m,2023,npl
Shell Energy Full Fibre 300 Broadband

Shell Energy Full Fibre 300 Broadband
£0 Set-up fee
No activation fee. Offer ends 29 Feb.

311Mb12£40.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr2,
Shell Energy Full Fibre 500 Broadband

Shell Energy Full Fibre 500 Broadband
£0 Set-up fee
No activation fee. Offer ends 29 Feb.

525Mb12£44.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr3,
Shell Energy Full Fibre 900 Broadband

Shell Energy Full Fibre 900 Broadband
£0 Set-up fee
No activation fee. Offer ends 29 Feb.

944Mb12£49.99 View Deal shell,bb,promo,bsc,t5,t7,openr,ldn,sfb,primo,all,12m,2023,npl,pr3,
Vodafone Superfast 2 Broadband

Vodafone Full Fibre 2 Broadband
£0 Set-up fee
Free Setup for a limited period. Offer ends 29 Feb.

73Mb24£24 View Deal voda,bb,bsc,t3,t7,openr,ldn,promo,sfb,primo,all,24m,pr1,
Vodafone Superfast 100 Broadband

Vodafone Full Fibre 100 Broadband
£0 Set-up fee
Free Setup for a limited period. Offer ends 29 Feb.

100Mb24£27 View Deal voda,bb,promo,t4,t7,openr,ldn,sfb,primo,all,24m,top-10,sba,pr2,
Vodafone Ultrafast 200 Broadband

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Troubleshooting Onyx Internet broadband speed problems

Onyx Internet Internet Speedchecker - Slow Internet speed

Before you begin troubleshooting the performance of your Onyx Internet broadband connection, we recommend that you run a Onyx Internet Broadband Speed Test to confirm your current broadband speed.

Also confirm the minimum download speed that you on your broadband package from Onyx Internet.

You can get this info by checking your Onyx Internet broadband bill, your Onyx Internet contract or by contacting Onyx Internet.

Likely causes of Onyx Internet’s slow broadband performance

Is it your Onyx Internet internet connection that is slow or could it be your device (laptop/smartphone/PC)?

You need to check how many applications are running on your device.

The performance problem may be due to the over-utilisation of your device’s resources i.e Memory/CPU Processor and as opposed to an issue with Onyx Internet’s broadband connection.

If you’re on a computer then you can use the task manager to check your Processor and RAM utilisation.

On any other device, you could try rebooting the device which hopefully should terminate all applications that may be using up system resources.

Re-run the Onyx Internet Speed test on your computer and your phone to check how the results differ between the two devices.

This should hopefully give you more information to work with in terms of if the issue is with your PC/Smartphone or the Onyx Internet broadband connection.

Is the wireless the reason for the issues?

The root cause of the performance issue could be your Wifi network and not the Onyx Internet broadband internet connection.

You can rule out the Wi-Fi network by simply connecting your computer directly into the Onyx Internet broadband router using a network cable and then run the Onyx Internet Speed checker again.

If the speed checker result improves when you are connected using an ethernet cable, this indicates that the problem could be with your Wifi.

A number of things to investigate:

  • Are the WiFi channels that you’re using for your wireless network (SSID) overlapping with your neighbours?
  • Is your Wi-Fi network signal from the internet router obstructed?
  • Does the speed improve when your are stood right in-front of the Onyx Internet broadband router?

Exactly who’s connected to my Wi-Fi network?

Have you checked that your Wi-Fi network password has not been compromised? Do you have an un-secured wireless network? How complex is your Wifi network password? It could be time to change it.

Neighbours could be on your wireless network and using up all your Onyx Internet bandwidth by downloading, uploading or even streaming music or videos over your Onyx Internet broadband connection! Worse still, they may be conducting illegal activities over your Onyx Internet internet connection.

There are 2 applications to use to scan your Wi-Fi network to see who is connected:

Both applications scan your Wi-Fi network and display a list of the connected devices.

Do I need a wireless booster for my Onyx Internet broadband?

You may find that you have Wi-Fi coverage holes in your property, a Wifi network extender also known as a Wifi Booster may be the best fix to strengthen your Wi-Fi signal to cover any black holes.

The wireless booster simply picks up the existing wireless network signal as it is starting to become weaker and re-transmits the Wifi network signal to increase it’s reach.

Position the Wi-Fi network booster/extender where your Wifi network signal from the Onyx Internet internet router is becoming weaker.

Place it approximately where your Wifi signal is dropping down to less than 2 signal bars. Walk around your home with a mobile phone to try and establih where this location is.

When did you last upgrade the Onyx Internet broadband router?

The Onyx Internet and broadband infrastructure, in general, are constantly updated to support new features and improve performance as technology evolves.  Always ensure that the Onyx Internet internet router is running the latest software.

Most Onyx Internet internet routers will allow you to carry out the software update by logging into the Onyx Internet broadband router and simply clicking a button to perform the update.

If you cannot do this, get in touch with Onyx Internet and they will be able to do this for you or guide you through the process.

As well as upgrading the software, if you have had hardware for a long period, it is worth talking to Onyx Internet to request for a router upgrade.

Is the issue outside your property (at the exchange)?

This is probably the most likely reason for Onyx Internet broadband performance issues in your home and it’s more common for broadband connections that are delivered via phone lines.

If you are not sure if this is applicable to you, you should contact Onyx Internet who will be able to conduct the appropriate connection tests to check if there is a issue on the Onyx Internet internet line.

Is the issue because of Onyx Internet Internet congestion?

If you are finding that the Onyx Internet broadband connection speed in your area is slow during certain periods e.g weekends and evenings, it may be because of congestion during peak hours.

You should contact Onyx Internet to check your guaranteed speed.

Find Best Alternatives to Onyx Internet Broadband

 

Re-testing your Onyx Internet broadband connection

After the issue has been resolved either by yourself or Onyx Internet, re-test your internet connection using  at least two independent Speedtests to ensure the problem is fixed:

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