Peach Telecom Internet Speed test and troubleshooting
Peach Telecom broadband Speed Checker
Click on the “Go” button on the Ookla Speed Test to confirm the broadband speed of your Peach Telecom broadband connection.
Details on how to troubleshoot problems with your Peach Telecom internet connection can be found below the speed test widget.
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How to troubleshoot Peach Telecom internet performance issues
Before starting to troubleshoot the speed of your Peach Telecom broadband connection, we suggest that you perform a Peach Telecom Broadband Speedtest to benchmark your current broadband speed.
It is also a good idea find out the minimum download speed that you are paying for from Peach Telecom.
You can find this info by checking a Peach Telecom broadband bill, your Peach Telecom contract or by contacting Peach Telecom.
Common causes of Peach Telecom’s slow broadband performance
Is it your Peach Telecom internet connection that is running slow or is it your device (PC/laptop/phone)?
You need to consider how many apps are currently running on your device.
The speed issue may be due to over-utilization of your system resources i.e RAM/CPU Processor and as opposed to an issue with Peach Telecom’s internet connection.
If you are on a laptop then you may use the task manager to see your CPU and RAM utilization.
On any other device, you should try rebooting the device which should hopefully shut down all apps that may be using up system resources.
Run the Peach Telecom Speedtest on your PC and your mobile to see how the results compare between the 2 devices.
Hopefully this should provide you with some info to help determine if the issue lies with your PC/Smartphone or the Peach Telecom internet connection.
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Is the wireless the cause of the performance issue?
The cause of the performance problem could be your wireless network as opposed to the Peach Telecom broadband internet connection.
You can rule out the wireless network by connecting your PC directly to the Peach Telecom broadband router using a network cable and run the Peach Telecom Speedtest again.
If the speed checker result is better when you are connected by a network cable, this suggests that the issue could be with the Wifi.
Possible things to check:
- Are the Wireless channels that you’re using for your Wifi network (SSID) overlapping with the neighbors?
- Is your wireless signal from the wireless router obstructed?
- Does your performance get better when you’re stood right infront of the Peach Telecom internet router?
Who is connected to my Wi-Fi network?
Have you checked that your wireless network password has not been compromised? Do you have an open Wifi network? How strong is your wireless network password? It could be time to change it.
Neighbours could be on your wireless network and eating up all the Peach Telecom bandwidth by downloading, uploading or even streaming music or videos over your Peach Telecom internet connection! Worse than that, they could be conducting illegal activities over your Peach Telecom internet connection.
Here are three apps that you can potentially utlise to scan your Wifi network to check who’s connected:
- Windows users can use Wireless network watcher
- Apple users can use whoFi (who is on my Wifi)
- wifi network troubleshooting tool WiFi Analyzer
The above apps will scan your wireless network and produce a list of the devices connected.
Do I need a Wifi network booster for my Peach Telecom broadband?
If you discover that you have wireless black spots in your property, a wireless network extender also known as a Wi-Fi Booster is the best solution to boost your Wifi signal to cover any coverage gaps.
The Wi-Fi network extender picks up your existing wireless signal just as it is becoming weaker and re-transmits the Wi-Fi network signal to increase it’s coverage.
Position the wireless booster where your Wi-Fi network signal from the Peach Telecom internet router is becoming weaker.
Place it near where your wireless network signal is dropping down to 2 bars. Walk around your property with a smartphone to find where this location is.
When was the last time you upgraded the Peach Telecom broadband router?
The Peach Telecom and broadband infrastructure, in general, are frequently updated to support new features and improve reliability as technology evolves. Always ensure that your Peach Telecom broadband internet router is running the latest software.
Most Peach Telecom broadband routers allow you to perform the software update by logging into the Peach Telecom broadband router and simply clicking on a button to start the update.
If you cannot do this, get in touch with Peach Telecom and they will do this for you or alternatively, talk you through performing the upgrade yourself.
In addition to upgrading the software, if you have had router for a long period, it may be worth speaking to Peach Telecom to request for a router upgrade.
Is the fault external to your home (at the exchange)?
This is probably the most common cause for Peach Telecom broadband performance problems in your area and is more common with internet broadband connections that are delivered using copper phone lines.
If you’re unsure if this is relevant in your case, you should contact Peach Telecom who should be able to conduct the relevant line checks to check if there is a fault on the Peach Telecom broadband connection.
Is it because of Peach Telecom Internet congestion?
If you are finding that the Peach Telecom internet connection speed in your area is slows down during certain periods e.g weekends and during the evening, then it may be due to congestion during peak times.
You should speak to Peach Telecom to check your guaranteed speed.
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Re-testing your Peach Telecom internet connection
After the fault has been fixed either by yourself or Peach Telecom, re-test your internet connection using at least two separate Speedtests to ensure the problem is fixed: