 Peach Telecom broadband Speed test
Click on the “Go” button below on the Ookla Speed Test to confirm the internet speed of your Peach Telecom broadband connection.
Details on how to troubleshoot issues with your Peach Telecom broadband can be found below the Ookla Speed test widget.
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Troubleshooting Peach Telecom internet speed issues
Before you begin troubleshooting the performance of your Peach Telecom internet connection, we suggest that you perform a Peach Telecom Broadband Speed Test to measure your current internet speed.
You may also want to confirm the guaranteed minimum download speed that you on your broadband package from Peach Telecom.
You can find this information by checking a Peach Telecom broadband bill, your Peach Telecom contract or by contacting Peach Telecom.
Probable causes of Peach Telecom’s slow internet performance
Is it your Peach Telecom broadband that is slow or could it be your device (PC/laptop/phone)?
You may need to consider the number of applications are running on your device.
The performance issue may be due to the over-utilization of your device’s resources e.g RAM/memory/CPU Processor and as opposed to a problem with Peach Telecom’s broadband connection.
If you’re on a PC then you can use the task manager to see your CPU and RAM usage.
On other device, you could try rebooting the device which should hopefully kill all apps that may be using up system resources.
Run the Peach Telecom Speed checker on your personal computer and your mobile to see how the speed test results compare between the two devices.
This should hopefully give you more info to work with in terms of whether the problem is with your device or the Peach Telecom broadband connection.
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Is your Wi-Fi network the problem?
The root cause of the performance problem could be your Wifi as opposed to the Peach Telecom broadband internet connection.
You can rule out the Wifi by simply connecting your computer directly to the Peach Telecom broadband router using an ethernet cable and run the Peach Telecom Speed test again.
If the result is better when you are connected using a network cable, this shows that the problem could be with the Wi-Fi network.
A number of things to investigate:
- Are the WiFi channels that you are using for your Wifi network network (SSID) overlapping with the neighbors?
- Is the wireless signal from the wireless router obstructed?
- Does your performance get better when you’re stood right in-front of the Peach Telecom internet router?
Who is connected to my Wifi network?
Have you checked that your Wifi network password has not been shared? Do you have an un-secured Wi-Fi network? How strong is your Wi-Fi network password? It could be time to update it.
Neighbours could be on your wireless network and eating up all your Peach Telecom speed by downloading, uploading or even streaming music or videos on your Peach Telecom broadband connection! Worse than that, they may be conducting illegal activities using your Peach Telecom broadband connection.
There are three apps that you can potentially utlise to analyze your Wifi network to see who’s connected:
- Windows users can use Wireless network watcher
- MAC users can use whoFi (who is on my Wifi)
- wireless network troubleshooting application WiFi Analyzer
The above applications analyse your Wifi network and show you a list of the connected devices.
Do I need a Wifi network booster for my Peach Telecom broadband?
If you discover that you have Wifi coverage gaps in your house, a Wi-Fi network extender aka a Wi-Fi Booster may be the best solution to strengthen your Wifi signal to cover any coverage holes.
The wireless booster picks up the existing Wi-Fi network signal just as it is becoming weaker and re-transmits the wireless network signal to extend it’s coverage.
Place the Wi-Fi network extender near the position where your wireless network signal from your Peach Telecom internet router is starting to become weaker.
Place it approximately where your Wifi signal is dropping down to 2 signal bars. Walk around your home with a smartphone to determine where this is.
When did you last upgrade the Peach Telecom internet router?
The Peach Telecom and broadband infrastructure, in general, are constantly upgraded to support new features and improve performance as technology evolves. Ensure that your Peach Telecom broadband internet router is running the most up to date software.
Most Peach Telecom broadband routers will allow you to perform the software upgrade by simply logging into the Peach Telecom broadband router and simply clicking on a button to start the update.
If you can’t do this, get in touch with Peach Telecom and they will be able to perform the upgrade for you or alternatively, talk you through the process.
In addition to upgrading the software, if you have had the same router for a long time, it’s probably worth speaking to Peach Telecom to request for a router upgrade.
Is the fault outside your property (at the exchange)?
This is probably the most likely reason for Peach Telecom broadband performance problems in your home and is more common with internet broadband connections that are delivered via phone lines.
If you are not sure if this is relevant in your case, you should contact Peach Telecom who will be able to run the appropriate line checks to check if there is a problem on the Peach Telecom broadband connection.
Is it due to Peach Telecom broadband congestion?
If you’re finding that the Peach Telecom broadband connection speed in your area is slows down during certain times i.e. over weekends or evenings, it may be because of congestion during peak times.
You should speak to Peach Telecom to find out your minimum speed.
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Test your Peach Telecom internet connection
After the problem has been fixed either by yourself or Peach Telecom, retest your internet connection using at least two separate Speedtests to ensure the issue is resolved: