 Peach Telecom broadband Speed test
Simply click on the “Go” button below on the Ookla Speed Test to confirm the internet speed of your Peach Telecom internet connection.
Information on how to troubleshoot problems with your Peach Telecom internet connection are in the sections below the Ookla Speed test widget.
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How to troubleshoot Peach Telecom broadband performance issues
Before you start troubleshooting the speed of your Peach Telecom internet connection, we recommend that you run a Peach Telecom Internet Speed Test to confirm your current internet speed.
It is also a good idea confirm the guaranteed minimum download speed that you have subscribed to from Peach Telecom.
You can find this information by checking your Peach Telecom broadband bill, your Peach Telecom contract or by contacting Peach Telecom.
Common causes of Peach Telecom’s slow internet speed
Is it the Peach Telecom broadband that is running slow or could it be your device (laptop/smartphone/PC)?
You need to check the number of applications are currently running on your device.
The speed problem could be due to over-utilisation of your system resources e.g Memory/CPU Processor and not an issue with Peach Telecom’s broadband connection.
If you are on a laptop then you can use the task manager to check your CPU and RAM usage.
On any other device, you should try rebooting the device which hopefully will shut down all apps that may have been using up your systems resources.
Re-run the Peach Telecom Speedtest on your personal computer and your phone to see how the speed test results compare between the two devices.
This should hopefully provide you with more info to help determine whether the issue is with your PC/Smartphone or the Peach Telecom internet connection.
- What exactly does the Peach Telecom download and upload speed mean?
- Who is the best Broadband Service Provider in the UK?
- Five tips to improve your Peach Telecom broadband performance
- DNS hack to speed up internet browsing speed on Peach Telecom
Is your Wifi the reason for the issues?
The root cause of the performance issue may be your internal Wifi network as opposed to the Peach Telecom broadband connection.
You could rule out the wireless by connecting your PC directly into the Peach Telecom broadband router with a network cable and run the Peach Telecom Speed checker again.
If the speed checker result is better when you’re connected by a network cable, this shows that the problem could be with your wireless network.
A few other things to check:
- Are the WiFi channels that you are using for your wireless network (SSID) overlapping with your neighbors?
- Is the wireless network signal from the broadband router obstructed?
- Does the performance get better when you’re standing right infront of the Peach Telecom broadband router?
Who is connected to my Wi-Fi network?
Have you checked that your Wi-Fi network password has not been compromised? Do you have an un-secured wireless network? How complex is your Wi-Fi network password? It may be time to change it.
Others could be on your Wi-Fi network and eating up all your Peach Telecom bandwidth by downloading, uploading or even streaming music or videos on your Peach Telecom internet connection! Worse still, they could be carrying out illegal activities over your Peach Telecom broadband connection.
There are three applications to utlise to scan your wireless network to see who’s connected:
- Microsoft users can use Wireless network watcher
- MAC users can use whoFi (who is on my Wifi)
- wireless network troubleshooting application WiFi Analyzer
The above applications analyse your Wifi network and produce a list of the connected devices.
Should I get a Wi-Fi network booster for my Peach Telecom broadband?
You may discover that there are Wifi coverage holes at your home, a wireless network extender aka a Wifi Booster may be the best solution to boost your wireless signal to cover any coverage gaps.
The Wifi extender simply picks up your existing Wifi network signal just as it is starting to become weaker and re-transmits the Wifi network signal to increase it’s coverage.
Place the Wifi extender near where your wireless network signal from your Peach Telecom broadband router is starting to become weaker.
Position it approximately where your Wi-Fi network signal drops down to less than 2 signal bars. Walk around your home with a smartphone to try and establish where this is.
When did you last upgrade the Peach Telecom broadband router?
The Peach Telecom and broadband infrastructure, in general, are constantly upgraded to support new features and improve performance as technology evolves. Always ensure that your Peach Telecom broadband internet router is running on the latest software.
Most Peach Telecom internet routers will allow you to carry out the software upgrade by logging on the Peach Telecom broadband router and simply clicking on a button to do the upgrade.
If you can’t do this, get in touch with Peach Telecom and they will be able to perform the upgrade for you or guide you through the process.
As well as updating the software, if you have had the same router for a long time, it’s worth speaking to Peach Telecom to ask for a router upgrade.
Is the problem outside your property (at the exchange)?
This is probably the most common cause for Peach Telecom broadband performance problems in your home and is more common for broadband connections that are delivered via phone lines.
If you are unsure if this is relevant in your case, contact Peach Telecom who will be able to run the appropriate connection checks to check if there is a issue on the Peach Telecom internet connection.
Is it due to Peach Telecom broadband congestion?
If you’re finding that the Peach Telecom broadband connection speed in your area is slows down during certain periods i.e. weekends and during the evening, then it may be due to congestion during peak times.
You should contact Peach Telecom to find out your guaranteed speed.
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Re-testing your Peach Telecom broadband connection
After the problem has been fixed either by yourself or Peach Telecom, retest your broadband connection using at least two separate Speedtests to ensure the issue is resolved: