Pulse8 Internet Speed test and troubleshooting
Pulse8 broadband Speed test
Simply click on the “Go” button on the Ookla Speed Checker to test the broadband speed of your Pulse8 internet connection.
Information on how to troubleshoot problems with your Pulse8 internet connection are in the sections below the Ookla Speed test widget.
Unhappy with Your Pulse8 broadband connection?
Enter Your Postcode to check out alternative broadband packages to Pulse8 Broadband.
You deserve a truly transparent look at the UK internet market. Our broadband deals search engine gives you a clear view of every network available in your area. We list everything from the large national brands to the independent full fibre providers. We focus entirely on helping you find the absolute deal available at your address. We also add reward cards to specific broadband packages.
Loading the latest broadband deals in your area...
Troubleshooting Pulse8 broadband performance issues
Before starting to troubleshoot the performance of your Pulse8 broadband connection, we recommend that you run a Pulse8 Broadband Speed Test to measure your current connection speed.
You may also want to find out the guaranteed minimum download speed you are paying for from Pulse8.
You can get this information by checking a Pulse8 broadband bill, your Pulse8 contract or by contacting Pulse8.
Potential causes of Pulse8’s slow broadband speed
Is it the Pulse8 internet connection that is slow or could it be your device (PC/laptop/phone)?
You may need to consider how many apps are currently running on your device.
The speed issue may be due to over-utilization of your device’s resources i.e RAM/CPU Processor and as opposed to a problem with Pulse8’s internet connection.
If you’re on a laptop then you can use the task manager to see your CPU and RAM utilisation.
On other device, you should try rebooting the device which should hopefully shutdown all programs that may have been using up your systems resources.
Re-run the Pulse8 Speedtest on your PC and your mobile to check how the speedtest results compare between the two devices.
This should hopefully provide you with more info to work with in terms of if the problem lies with your device or the Pulse8 broadband connection.
- What exactly does the Pulse8 download and upload speed mean?
- Who is the best Internet Service Provider in the UK?
- Five ways to improve your Pulse8 broadband speed
- DNS hack to improve internet browsing speed on Pulse8
Is the Wi-Fi network the cause of the slowness?
The root cause of the performance problem could be your Wifi network as opposed to the Pulse8 broadband internet connection.
You could rule out the Wi-Fi network by connecting your PC directly to the Pulse8 broadband router with an ethernet cable and then run the Pulse8 Speed checker again.
If the speed checker result improves when you’re connected via an ethernet cable, this indicates that the issue could be with the Wifi network.
A number of things to investigate:
- Are the WiFi channels that you are using for your wireless network network (SSID) overlapping with your neighbors?
- Is the wireless network signal from the broadband router obstructed?
- Does the performance get better when your are stood right infront of the Pulse8 internet router?
Who is connected to my Wifi network?
Have you checked that your Wi-Fi network password has not been shared? Do you have an open wireless network? How secure is your Wi-Fi network password? It could be time to change it.
Others could be on your Wifi network and using up all your Pulse8 speed by downloading, uploading or even streaming music or videos on your Pulse8 internet connection! Worse still, they could be conducting illegal activities on your Pulse8 internet connection.
There are three applications that you can potentially utlise to analyze your wireless network to check who is connected:
- Windows users can use Wireless network watcher
- MAC users can use whoFi (who is on my Wifi)
- wifi network troubleshooting tool WiFi Analyzer
The above software scan your Wi-Fi network and show you a list of the connected devices.
Should I get a Wifi booster for my Pulse8 broadband?
If you discover that there are Wifi coverage holes at your property, a wireless network extender aka a Wi-Fi Booster is the best fix to increase your wireless signal to cover any black holes.
The Wifi network extender simply picks up your existing Wifi signal just as it is becoming weaker and re-transmits the Wifi signal to increase it’s reach.
Place the wireless network booster/extender near the position where your wireless network signal from the Pulse8 broadband router is becoming weaker.
Place it near where your wireless signal drops down to 2 signal bars. Walk around your house with a tablet to try and establish where this is.
When did you last upgrade the Pulse8 broadband router?
The Pulse8 and broadband infrastructure, in general, are frequently updated to provide new features and improve performance as technology evolves. Always ensure that the Pulse8 internet router is running on the most up to date software.
The majority of Pulse8 broadband routers will allow you to carry out the software update by logging into the Pulse8 broadband router and simply clicking on a button to start the upgrade.
If you can’t do this, contact Pulse8 and they will perform the upgrade for you or alternatively, talk you through performing the upgrade yourself.
In addition to updating the software, if you have had router for a long period, it may be worth talking to Pulse8 to request for a router upgrade.
Is the fault outside your property (at the exchange)?
This is probably the most likely reason for Pulse8 broadband performance issues in your area and it’s more common with broadband connections that are delivered via copper phone lines.
If you’re unsure if this is relevant in your case, you should contact Pulse8 who should be able to run the relevant connection tests to see if there is a issue on the Pulse8 internet connection.
Is the issue due to Pulse8 Internet congestion?
If you are finding that the Pulse8 broadband connection speed in your area is slow during certain times i.e. over weekends or evenings, then it may be due to congestion during peak times.
You should speak to Pulse8 to find out your guaranteed speed.
Find Best Alternatives to Pulse8 Broadband
Test your Pulse8 internet connection
After the fault has been resolved either by yourself or Pulse8, retest the internet connection using at least 2 separate Speedtests to ensure the fault is resolved: