Troubleshooting Reeth Rural Radio Net broadband performance problems

Before you start troubleshooting the performance of your Reeth Rural Radio Net internet connection, we suggest that you perform a Reeth Rural Radio Net Internet Speedtest to confirm your current connection speed.

Also confirm the guaranteed minimum download speed you are paying for from Reeth Rural Radio Net.

You can find this information by checking a Reeth Rural Radio Net broadband bill, your Reeth Rural Radio Net contract or by contacting Reeth Rural Radio Net.

Likely causes of Reeth Rural Radio Net’s slow broadband performance

Is it the Reeth Rural Radio Net broadband that is slow or could it be your device (PC/laptop/phone)?

You need to check how many apps are running on your device.

The speed issue could be due to over-utilisation of your system resources e.g RAM/memory/CPU and not an issue with Reeth Rural Radio Net’s broadband connection.

If you are on a PC then you may use the task manager to check your Processor and Memory utilisation.

On other device, you could try restarting the device which should hopefully terminate all apps that may be using up system resources.

Re-run the Reeth Rural Radio Net Speed checker on your computer and your phone to check how the results differ between the 2 devices.

Hopefully this should give you more info to help determine if the issue lies with your PC/Smartphone or the Reeth Rural Radio Net internet connection.

• What exactly does the Reeth Rural Radio Net download and upload speed mean?
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Is your Wi-Fi network the reason for the issues?

The root cause of the performance problem could be your wireless and not the Reeth Rural Radio Net broadband connection.

You could rule out the Wifi by simply connecting your computer directly to the Reeth Rural Radio Net broadband router with an ethernet cable and run the Reeth Rural Radio Net Speed checker again.

If the speed test result is better when you are connected by an ethernet cable, this indicates that the issue could be with the Wifi network.

Possible things to investigate:

• Are the Wireless channels that you’re using for your Wifi network network (SSID) overlapping with the neighbors?
• Is the Wifi network signal from the wireless router obstructed?
• Does the speed get better when your are stood directly in-front of the Reeth Rural Radio Net wireless router?

Exactly who’s connected to my Wifi network?

Have you checked that your wireless network password has not been shared? Do you have an un-secured Wi-Fi network? How complex is your wireless network password? It may be time to update it.

Neighbours could be using your wireless network and eating up all your Reeth Rural Radio Net speed by downloading, uploading or even streaming music or video over your Reeth Rural Radio Net broadband connection! Worse than that, they may be carrying out illegal activities on your Reeth Rural Radio Net internet connection.

There are three applications that you can potentially utlise to analyze your Wi-Fi network to check who is connected:

• Microsoft Windows users can use Wireless network watcher
• IOS users can use whoFi (who is on my Wifi)
• wireless network troubleshooting tool WiFi Analyzer

The above software scan your Wi-Fi network and show you a list of the connected devices.

• How to check who’s on your Reeth Rural Radio Net Wifi network

Do I need a wireless booster for my Reeth Rural Radio Net broadband?

You may find that you have Wifi black holes in your home, a Wi-Fi network extender aka a Wi-Fi Booster may be the best fix to strengthen your wireless signal to cover any black holes.

• Cheapest Wi-Fi Signal Extenders

The Wifi network extender picks up your existing Wifi network signal as it is becoming weaker and re-transmits the wireless network signal to increase it’s reach.

Place the Wifi network booster where your wireless network signal from your Reeth Rural Radio Net internet router is starting to become weaker.

Place it near where your wireless signal is dropping down to two bars. Walk around your property with a smartphone to try and establish where this location is.

When was the last time you upgraded the Reeth Rural Radio Net internet router?

The Reeth Rural Radio Net and broadband infrastructure, in general, are frequently upgraded to provide new features and improve performance as technology evolves.  Ensure that your Reeth Rural Radio Net broadband internet router is running on the latest software.

Most Reeth Rural Radio Net broadband routers allow you to perform the software upgrade by logging on the Reeth Rural Radio Net broadband router and simply clicking a button to perform the upgrade.

If you cannot do this, get in touch with Reeth Rural Radio Net and they will be able to do this for you or alternatively, talk you through the process.

In addition to upgrading the software, if you have had hardware for a long period, it’s worth talking to Reeth Rural Radio Net to ask for a router upgrade.

Is the fault external to your home (at the exchange)?

This is probably the most common cause for Reeth Rural Radio Net broadband performance problems in your property and is more common for broadband connections that are delivered through phone lines.

If you are not sure if this is applicable to you, you should contact Reeth Rural Radio Net who should be able to carry out the appropriate connection checks to see if there is a issue on the Reeth Rural Radio Net broadband connection.

Is the issue because of Reeth Rural Radio Net broadband congestion?

If you’re finding that the Reeth Rural Radio Net broadband connection speed in your area is slows down during certain periods e.g weekends and evenings, it may be due to congestion during peak times.

• What’s Broadband Contention Ratio and does Reeth Rural Radio Net have contention?

You should contact Reeth Rural Radio Net to check your minimum speed.

Re-testing your Reeth Rural Radio Net broadband connection

After the fault has been resolved either by yourself or Reeth Rural Radio Net, retest the internet connection using  at least two separate Speedtests to ensure the problem is resolved:

• • How to the ookla internet broadband speed test to test your Reeth Rural Radio Net connection
  • Check your Reeth Rural Radio Net internet speed using Ookla Offical Speed Test
  • Test your Reeth Rural Radio Net internet connectionspeed using fast.com speed test
  • Check My Broadband Speed Checker Reeth Rural Radio Net broadband speed checker
  • • 0845UK Broadband Speed Checker and troubleshooting