Shetland Broadband broadband Speed test

Simply click on the “Go” button below on the Ookla Speed Check to confirm the broadband speed of your Shetland Broadband internet connection.

Information on how to fix problems with your Shetland Broadband broadband can be found below the speed test widget.

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How to troubleshoot Shetland Broadband broadband performance problems

Before you begin troubleshooting the speed of your Shetland Broadband broadband connection, we suggest that you run a Shetland Broadband Broadband Speedtest to confirm your current connection speed.

It is also a good idea find out the guaranteed minimum download speed you have subscribed to from Shetland Broadband.

You can find this information by checking your Shetland Broadband broadband bill, your Shetland Broadband contract or by contacting Shetland Broadband.

Possible causes of Shetland Broadband’s slow broadband performance

Is it your Shetland Broadband broadband that is slow or could it be your device (laptop/smartphone/PC)?

You may need to consider the number of apps are currently running on your device.

The speed problem may be due to over-utilization of your system resources i.e RAM/CPU Processor and as opposed to an issue with Shetland Broadband’s broadband connection.

If you’re on a PC then you can use the task manager to see your Processor and RAM utilization.

On other device, you should try rebooting the device which hopefully will kill all programs that may be hogging system resources.

Run the Shetland Broadband Speedtest on your PC and your mobile phone to check how the results differ between the 2 devices.

This should hopefully give you more info to work with in terms of if the issue lies with your PC/Smartphone or the Shetland Broadband internet connection.

Is your Wi-Fi network the problem?

The cause of the performance issue could be your Wifi network as opposed to the Shetland Broadband broadband connection.

You could rule out the Wi-Fi network by connecting your computer directly to the Shetland Broadband broadband router with an ethernet cable and then run the Shetland Broadband Speed test again.

If the speed improves when you’re connected by an ethernet cable, this proves that the issue may be with your wireless network.

A number of things to investigate:

Are the Wireless channels that you’re using for your wireless network (SSID) overlapping with the neighbors?
Is your Wifi network signal from the broadband router obstructed?
Does the performance improve when you’re standing directly in-front of the Shetland Broadband wireless router?

Who is connected to my Wi-Fi network?

Have you checked that your wireless network password has not been compromised? Do you have an un-secured Wifi network? How complex is your wireless network password? It could be time to change it.

Others could be on your Wi-Fi network and using up all the Shetland Broadband speed by downloading, uploading or even streaming music or videos on your Shetland Broadband broadband connection! Worse still, they could be conducting illegal activities over your Shetland Broadband internet connection.

There are 3 applications that you can use to analyze your Wi-Fi network to see who is connected:

Microsoft users can use Wireless network watcher
Apple users can use whoFi (who is on my Wifi)
wifi network scanning tool WiFi Analyzer

The above applications will scan your Wi-Fi network and show you a list of the devices connected.

How to see who’s on your Shetland Broadband Wi-Fi network

Should I get a Wifi booster for my Shetland Broadband broadband?

If you find that you have Wifi black holes at your house, a Wifi extender aka a wireless Booster is the best solution to boost your Wi-Fi signal to cover any black spots.

Cheapest Wifi Signal Boosters

The wireless network booster simply picks up your existing Wifi signal just as it is starting to become weaker and re-transmits the Wifi network signal to extend it’s coverage.

Place the Wifi network extender near where your Wifi network signal from your Shetland Broadband internet router is starting to become weaker.

Place it near where your Wifi network signal drops down to two signal bars. Walk around your house with a smartphone to find where this location is.

When was the last time you upgraded the Shetland Broadband internet router?

The Shetland Broadband and broadband infrastructure, in general, are frequently upgraded to provide new features and improve performance as technology evolves. Always ensure that your Shetland Broadband broadband router is running on the most up-to-date software.

The majority of Shetland Broadband internet routers will allow you to perform the software update by simply logging into the Shetland Broadband broadband router and simply clicking a button to do the update.

If you cannot do this, contact Shetland Broadband and they will be able to perform the upgrade for you or alternatively, guide you through the process.

In addition to upgrading the software, if you have had the same router for a long period, it’s probably worth talking to Shetland Broadband to request for a hardware upgrade.

Is the root cause of the issue external to your home (at the exchange)?

This is probably the most common reason for Shetland Broadband broadband performance issues in your home and it’s more common with broadband connections that are delivered using copper phone lines.

If you are unsure if this is applicable to you, contact Shetland Broadband who will be able to carry out the appropriate line tests to see if there is a issue on the Shetland Broadband internet connection.

Is the performance issue due to Shetland Broadband Internet congestion?

If you are finding that the Shetland Broadband broadband connection speed in your area is slow during certain periods i.e. weekends and during the evening, then it may be because of congestion during peak times.

What is Broadband Contention Ratio and does Shetland Broadband have contention?

You should contact Shetland Broadband to find out your minimum speed.

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Test your Shetland Broadband internet connection

After the problem has been fixed either by yourself or Shetland Broadband, retest the internet connection using at least two separate Speedtests to ensure the problem is fixed: