Shetland Broadband internet Speed test

Simply click on the “Go” button on the Ookla Speed Test to confirm the internet speed of your Shetland Broadband broadband connection.

Information on how to fix issues with your Shetland Broadband internet connection are in the sections below the speed test widget.

Not happy with Your Shetland Broadband broadband speed?

Enter Your Postcode to have a look at alternatives to Shetland Broadband Broadband.

You deserve a truly transparent look at the UK broadband market. Our broadband deals comparison tool gives you a completely of every Internet Service Provider (ISP) available in your area. We list everything from the giant brands to the independent full fibre providers. We focus entirely on finding you the absolute broadband deal available on your street. We also add reward cards to specific deals.

Loading the latest broadband deals in your area...

Back to the Top of the Page

How to troubleshoot Shetland Broadband internet performance problems

Before you begin troubleshooting the performance of your Shetland Broadband internet connection, we suggest that you perform a Shetland Broadband Broadband Speed Test to confirm your current connection speed.

It is a good idea to also find out the guaranteed minimum download speed you on your broadband package from Shetland Broadband.

You can get this info by checking your Shetland Broadband broadband bill, your Shetland Broadband contract or by contacting Shetland Broadband.

Common causes of Shetland Broadband’s slow broadband performance

Is it the Shetland Broadband broadband that is slow or is it your device (PC/laptop/phone)?

You may need to consider how many apps are currently running on your device.

The speed issue may be due to the over-utilisation of your system resources i.e RAM/memory/CPU Processor and as opposed to a problem with Shetland Broadband’s internet connection.

If you’re on a laptop then you can use the task manager to see your Processor and Memory utilization.

On any other device, you should try rebooting the device which hopefully should shutdown all programs that may have been hogging system resources.

Re-run the Shetland Broadband Speed checker on your PC and your mobile phone to check how the speed test results compare between the 2 devices.

Hopefully this should provide you with more information to help determine whether the problem is with your device or the Shetland Broadband internet connection.

Is the Wifi network the cause of the issue?

The root cause of the performance issue could be your wireless network and not the Shetland Broadband internet connection.

You could rule out the Wifi by simply connecting your PC directly into the Shetland Broadband broadband router with a network cable and run the Shetland Broadband Speed checker again.

If the result improves when you’re connected by an ethernet cable, this shows that the issue may be with the internal wireless network.

A few other things to check:

Are the Wireless channels that you are using for your Wi-Fi network network (SSID) overlapping with the neighbors?
Is the wireless network signal from the wireless router obstructed?
Does the speed improve when your are standing right in-front of the Shetland Broadband broadband router?

Who is connected to my Wi-Fi network?

Have you checked that your Wifi network password has not been compromised? Do you have an open Wi-Fi network? How secure is your wireless network password? It could be time to change it.

Neighbours could be using your Wi-Fi network and using up all the Shetland Broadband bandwidth by downloading, uploading or even streaming music or videos over your Shetland Broadband internet connection! Worse still, they could be conducting illegal activities over your Shetland Broadband broadband connection.

There are three applications that you can potentially utlise to scan your Wifi network to see who’s connected:

Microsoft Windows users can use Wireless network watcher
IOS users can use whoFi (who is on my Wifi)
WiFi troubleshooting application WiFi Analyzer

The above software scan your Wifi network and show you a list of the devices connected.

How to check who’s on your Shetland Broadband Wi-Fi network

Do I need a wireless booster for my Shetland Broadband broadband?

You may discover that you have wireless coverage gaps at your home, a Wifi extender aka a Wifi Booster is the best solution to increase your wireless signal to cover any coverage holes.

Cheapest Wi-Fi Signal Boosters

The Wi-Fi network booster picks up your existing Wifi network signal as it is starting to become weaker and re-transmits the Wifi network signal to extend it’s coverage.

Place the wireless booster near where your Wifi signal from the Shetland Broadband internet router is becoming weaker.

Place it near where your wireless network signal drops down to less than two signal bars. Walk around your home with a smartphone to determine where this is.

When was the last time you upgraded the Shetland Broadband broadband router?

The Shetland Broadband and broadband infrastructure, in general, are frequently upgraded to provide new features and improve performance as technology evolves. Ensure that your Shetland Broadband broadband router is running the most up-to-date software.

The majority of Shetland Broadband broadband routers will allow you to perform the software upgrade by logging into the Shetland Broadband broadband router and simply clicking a button to start the update.

If you can’t do this, get in touch with Shetland Broadband and they will perform the upgrade for you or alternatively, talk you through performing the upgrade yourself.

In addition to updating the software, if you have had the same router for a long time, it’s probably worth talking to Shetland Broadband to ask for a hardware upgrade.

Is the fault external to your home (at the exchange)?

This is probably the most likely cause for Shetland Broadband broadband performance issues in your property and is more common with internet broadband connections that are delivered through copper phone lines.

If you’re unsure if this is applicable to you, contact Shetland Broadband who should be able to carry out the relevant line checks to see if there is a fault on the Shetland Broadband broadband connection.

Is the issue because of Shetland Broadband broadband congestion?

If you’re finding that the Shetland Broadband internet connection speed in your area is slows down during certain periods i.e. over weekends and during the evening, then it may be due to congestion during peak hours.

What is Broadband Contention Ratio and does Shetland Broadband have contention?

You should contact Shetland Broadband to find out your guaranteed speed.

Find Best Alternatives to Shetland Broadband Broadband

Re-testing your Shetland Broadband broadband connection

After the fault has been fixed either by yourself or Shetland Broadband, re-test your internet connection using at least 2 separate Speedtests to ensure the problem is resolved:

Shetland Broadband Internet Speedtest and troubleshooting