Signal broadband Speed test
Click on the “Go” button below on the Ookla Speed Checker to confirm the internet speed of your Signal internet connection.
Information on how to troubleshoot issues with your Signal internet connection can be found below.
Not happy with Your Signal broadband speed?
Enter Your Postcode to have a look at alternative options to Signal Broadband.
We give away FREE gifts cards rewards from Amazon, Tesco, M&S, John Lewis, Habitat and other top UK retailers when you switch your broadband package with us. Compare deals and claim your reward today. Don’t hesitate to contact us if you need any help or assistance.
Troubleshooting Signal broadband performance problems
Before you begin troubleshooting the speed of your Signal broadband connection, we suggest that you perform a Signal Broadband Speedtest to measure your current broadband speed.
It is also a good idea confirm the guaranteed minimum download speed you on your broadband package from Signal.
You can get this information by checking your Signal broadband bill, your Signal contract or by contacting Signal.
Common causes of Signal’s slow broadband speed
Is it your Signal broadband that is slow or could it be your device (laptop/smartphone/PC)?
You need to consider the number of applications are currently running on your device.
The speed problem may be due to the over-utilization of your device’s resources e.g RAM/memory/CPU Processor and not an issue with Signal’s internet connection.
If you are on a laptop then you can use the task manager to check your CPU and Memory usage.
On other device, you should try restarting the device which should hopefully kill all programs that may have been hogging your device resources.
Re-run the Signal Speed checker on your personal computer and your mobile to see how the speed test results compare between the 2 devices.
Hopefully this should provide you with more information to help determine whether the problem is with your PC/Smartphone or the Signal internet connection.
- What does the Signal download and upload speed mean?
- Who is the best Internet Service Provider in the UK?
- 5 ways to speed up your Signal broadband performance
- DNS tip to improve internet browsing speed on Signal
Is the wireless network the issue?
The cause of the performance problem may be your internal Wifi network as opposed to the Signal broadband internet connection.
You could rule out the wireless network by connecting your computer directly to the Signal broadband router with a network cable and then run the Signal Speed test again.
If the performance is better when you are connected by an ethernet cable, this proves that the issue may be with the internal wireless network.
A number of things to check:
- Are the Wireless channels that you are using for your wireless network network (SSID) overlapping with your neighbours?
- Is the wireless signal from the wireless router obstructed?
- Does your speed improve when you’re stood directly in-front of the Signal broadband router?
Who’s connected to my Wifi network?
Have you checked that your wireless network password has not been shared? Do you have an open wireless network? How complex is your Wi-Fi network password? It could be time to change it.
Neighbours could be on your Wifi network and eating up all your Signal speed by downloading, uploading or even streaming music or videos on your Signal internet connection! Worse still, they could be conducting illegal activities over your Signal internet connection.
There are three applications that you can utlise to analyse your Wi-Fi network to check who is connected:
- Microsoft users can use Wireless network watcher
- MAC users can use whoFi (who is on my Wifi)
- wireless network troubleshooting application WiFi Analyzer
The above apps analyse your wireless network and produce a list of the everything on your wifi.
Should I get a wireless network booster for my Signal broadband?
You may discover that there are Wi-Fi black holes in your property, a Wifi extender also known as a Wi-Fi Booster is the best fix to strengthen your Wi-Fi signal to cover any black holes.
The wireless network booster simply picks up your existing wireless signal just as it is starting to become weaker and re-transmits the Wifi network signal to increase it’s reach.
Position the wireless network booster where your Wifi signal from the Signal broadband router is becoming weaker.
Position it near where your Wi-Fi network signal is dropping down to less than 2 signal bars. Walk around your home with a mobile phone to determine where this is.
When did you last upgrade the Signal broadband router?
The Signal and broadband infrastructure, in general, are frequently updated to provide new features and improve reliability as technology evolves. Ensure that the Signal internet router is running on the most up to date software.
Most Signal internet routers allow you to perform the software upgrade by simply logging on the Signal broadband router and simply clicking on a button to perform the upgrade.
If you can’t do this, get in touch with Signal and they will do this for you or alternatively, guide you through the process.
As well as updating the software, if you have had the same hardware for a long period, it’s worth talking to Signal to request for a router upgrade.
Is the root cause of the issue external to your home (at the exchange)?
This is probably the most likely reason for Signal broadband performance problems in your property and is more common for broadband connections that are delivered using phone lines.
If you are not sure if this is applicable to you, you should contact Signal who should be able to run the relevant connection checks to see if there is a problem on the Signal broadband connection.
Is the issue because of Signal broadband congestion?
If you’re finding that the Signal internet connection speed in your area is slows down during certain times i.e. over weekends or during the evening, it may be due to congestion during peak times.
You should speak to Signal to check your minimum speed.
Find Best Alternatives to Signal Broadband
Re-testing your Signal internet connection
After the fault has been resolved either by yourself or Signal, retest your broadband connection using at least 2 separate Speedtests to ensure the fault is resolved: