Skymarket internet Speed Checker
Click on the “Go” button below on the Ookla Speed Test to confirm the broadband speed of your Skymarket internet connection.
Information on how to troubleshoot issues with your Skymarket broadband can be found below.
Not happy with Your Skymarket internet speed?
Enter Your Postcode to have a look at alternative options to Skymarket Broadband.
Troubleshooting Skymarket internet speed issues
Before you start troubleshooting the speed of your Skymarket internet connection, we recommend that you perform a Skymarket Broadband Speedtest to benchmark your current connection speed.
You may also want to confirm the minimum download speed you have subscribed to from Skymarket.
You can find this information by checking a Skymarket broadband bill, your Skymarket contract or by contacting Skymarket.
Potential causes of Skymarket’s slow internet performance
Is it the Skymarket internet connection that is slow or could it be your device (PC/laptop/phone)?
You may need to consider the number of applications are currently running on your device.
The performance problem may be due to over-utilization of your device’s resources e.g RAM/memory/CPU Processor and not an issue with Skymarket’s internet connection.
If you’re on a PC then you may use the task manager to check your Processor and Memory utilization.
On any other device, you should try restarting the device which hopefully will kill all applications that may have been hogging system resources.
Re-run the Skymarket Speed test on your computer and your phone to see how the speed test results differ between the two devices.
Hopefully this should provide you with more information to work with in terms of if the issue is with your device or the Skymarket broadband connection.
- What exactly does the Skymarket download and upload speed mean?
- Who is the best Internet Service Provider in the UK?
- 5 ways to speed up your Skymarket broadband performance
- Simple DNS tip to improve internet browsing speed on Skymarket
Is your Wifi the cause of the issue?
The root cause of the performance issue could be your Wi-Fi network as opposed to the Skymarket internet connection.
You can rule out the wireless by simply connecting your PC directly to the Skymarket broadband router with an ethernet cable and run the Skymarket Speed checker again.
If the result improves when you are connected by a network cable, this suggests that the issue could be with the wireless network.
A few other things to investigate:
- Are the WiFi channels that you are using for your Wifi network network (SSID) overlapping with the neighbours?
- Is your Wi-Fi network signal from the internet router obstructed?
- Does your performance get better when your are standing directly in-front of the Skymarket wireless router?
Who is connected to my wireless network?
Have you checked that your wireless network password has not been hacked? Do you have an un-secured Wifi network? How complex is your Wi-Fi network password? It could be time to update it.
Others could be using your Wi-Fi network and eating up all the Skymarket speed by downloading, uploading or even streaming music or videos on your Skymarket internet connection! Worse still, they may be conducting illegal activities using your Skymarket broadband connection.
There are 3 applications that you can utlise to analyse your Wifi network to check who’s connected:
- Microsoft Windows users can use Wireless network watcher
- IOS users can use whoFi (who is on my Wifi)
- Wireless scanning tool WiFi Analyzer
The above software will scan your Wi-Fi network and show you a list of the everything on your wifi.
Do I need a Wifi booster for my Skymarket broadband?
If you find that you have Wifi black spots at your home, a Wifi extender also known as a wireless Booster may be the best fix to increase your Wifi signal to cover any coverage holes.
The wireless network extender picks up the existing wireless network signal as it is starting to become weaker and re-transmits the Wi-Fi network signal to increase it’s coverage.
Position the wireless network booster where your wireless network signal from the Skymarket broadband router is becoming weaker.
Position it near where your wireless network signal is dropping down to less than two bars. Walk around your home with a mobile phone to determine where this is.
When was the last time you upgraded the Skymarket internet router?
The Skymarket and broadband infrastructure, in general, are frequently updated to support new features and improve reliability as technology evolves. Always ensure that your Skymarket internet router is running on the latest software.
The majority of Skymarket broadband routers allow you to carry out the software upgrade by simply logging into the Skymarket broadband router and simply clicking a button to do the upgrade.
If you cannot do this, contact Skymarket and they will do this for you or guide you through the process.
In addition to upgrading the software, if you have had router for a long time, it’s worth talking to Skymarket to ask for a router upgrade.
Is the issue external to your home (at the exchange)?
This is probably the most common cause for Skymarket broadband performance issues in your property and it’s more common for internet broadband connections that are delivered via copper phone lines.
If you’re unsure if this is applicable to you, you should contact Skymarket who will be able to conduct the relevant connection tests to check if there is a problem on the Skymarket broadband connection.
Is it because of Skymarket Internet congestion?
If you’re finding that the Skymarket broadband connection speed in your area is slow during certain times i.e. weekends and evenings, it may be due to congestion during peak hours.
You should contact Skymarket to check your guaranteed speed.
Find Best Alternatives to Skymarket Broadband
Test your Skymarket broadband connection
After the problem has been resolved either by yourself or Skymarket, retest the broadband connection using at least two separate Speedtests to ensure the fault is fixed: