South West Internet broadband Speed Checker

Simply click on the “Go” button on the Ookla Speed Checker to see the broadband speed of your South West Internet broadband connection.

Information on how to fix issues with your South West Internet internet connection can be found below.

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How to troubleshoot South West Internet broadband performance problems

Before you start troubleshooting the speed of your South West Internet broadband connection, we recommend that you run a South West Internet Broadband Speed Test to benchmark your current internet speed.

You may also want to confirm the guaranteed minimum download speed that you have subscribed to from South West Internet.

You can get this info by checking a South West Internet broadband bill, your South West Internet contract or by contacting South West Internet.

Possible causes of South West Internet’s slow broadband performance

Is it the South West Internet broadband that is running slow or is it your device (PC/laptop/phone)?

You may need to check the number of applications are currently running on your device.

The performance issue could be due to over-utilization of your system resources i.e RAM/CPU Processor and as opposed to an issue with South West Internet’s internet connection.

If you’re on a computer then you can use the task manager to see your CPU and RAM usage.

On other device, you should try restarting the device which hopefully should shut down all programs that may have been hogging system resources.

Run the South West Internet Speed checker on your personal computer and your phone to see how the speed test results differ between the two devices.

Hopefully this should give you more info to help determine if the problem lies with your PC/Smartphone or the South West Internet broadband connection.

Is your Wi-Fi network the cause of the performance issue?

The cause of the performance issue could be your Wifi network and not the South West Internet broadband connection.

You could rule out the Wifi network by connecting your computer directly into the South West Internet broadband router with an ethernet cable and run the South West Internet Speed checker again.

If the performance improves when you are connected using a network cable, this proves that the issue could be with your Wifi.

A number of things to check:

Are the Wireless channels that you are using for your wireless network (SSID) overlapping with the neighbours?
Is the Wifi signal from the internet router obstructed?
Does the speed get better when your are stood directly infront of the South West Internet broadband router?

Exactly who’s connected to my Wi-Fi network?

Have you checked that your wireless network password has not been compromised? Do you have an un-secured Wi-Fi network? How secure is your Wifi network password? It could be time to update it.

Neighbors could be on your Wi-Fi network and using up all the South West Internet bandwidth by downloading, uploading or even streaming music or videos on your South West Internet internet connection! Worse still, they could be carrying out illegal activities using your South West Internet internet connection.

Here are three applications that you can potentially utlise to scan your wireless network to check who is connected:

Microsoft Windows users can use Wireless network watcher
MAC users can use whoFi (who is on my Wifi)
Wireless troubleshooting application WiFi Analyzer

The above apps scan your wireless network and produce a list of the everything on your wifi.

How to see who’s on your South West Internet wireless network

Should I get a wireless booster for my South West Internet broadband?

If you find that you have Wi-Fi coverage gaps in your property, a wireless network extender also known as a Wifi Booster may be the best solution to strengthen your Wifi signal to cover any black spots.

Cheapest Wireless Signal Boosters

The Wi-Fi network booster picks up your existing Wifi network signal just as it is becoming weaker and re-transmits the wireless network signal to extend it’s reach.

Place the wireless booster/extender near the position where your Wifi network signal from your South West Internet broadband router is becoming weaker.

Place it near where your Wifi signal is dropping down to two signal bars. Walk around your property with a smartphone to try and establish where this is.

When was the last time you upgraded the South West Internet broadband router?

The South West Internet and broadband infrastructure, in general, are constantly upgraded to provide new features and improve reliability as technology evolves. Always ensure that your South West Internet broadband internet router is running on the most up to date software.

The majority of South West Internet internet routers allow you to carry out the software update by simply logging into the South West Internet broadband router and simply clicking a button to start the update.

If you cannot do this, get in touch with South West Internet and they will do this for you or guide you through performing the upgrade yourself.

As well as upgrading the software, if you have had the same router for a long period, it is worth talking to South West Internet to request for a hardware upgrade.

Is the problem external to your home (at the exchange)?

This is probably the most common reason for South West Internet broadband performance problems in your home and is more common with broadband connections that are delivered through phone lines.

If you’re unsure if this is relevant in your case, contact South West Internet who will be able to carry out the relevant connection tests to see if there is a problem on the South West Internet broadband connection.

Is it due to South West Internet broadband congestion?

If you are finding that the South West Internet internet connection speed in your area is slow during certain periods e.g over weekends or evenings, then it may be due to congestion during peak hours.

What is Broadband Contention Ratio and does South West Internet have contention?

You should speak to South West Internet to find out your minimum speed.

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Test your South West Internet broadband connection

After the issue has been resolved either by yourself or South West Internet, re-test your internet connection using at least two separate Speedtests to ensure the fault is resolved:

South West Internet Broadband Speed Checker and troubleshooting