 Southern Electric internet Speed Checker
Simply click on the “Go” button on the Ookla Speed Test to check the broadband speed of your Southern Electric internet connection.
Information on how to fix problems with your Southern Electric internet connection are in the sections below the Ookla Speed checker widget.
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How to troubleshoot Southern Electric internet performance problems
Before starting to troubleshoot the speed of your Southern Electric broadband connection, we suggest that you run a Southern Electric Broadband Speedtest to confirm your current broadband speed.
It is a good idea to also find out the minimum download speed you have subscribed to from Southern Electric.
You can get this information by checking a Southern Electric broadband bill, your Southern Electric contract or by contacting Southern Electric.
Potential causes of Southern Electric’s slow internet performance
Is it the Southern Electric broadband that is slow or could it be your device (laptop/smartphone/PC)?
You may need to consider how many apps are running on your device.
The speed issue could be due to over-utilisation of your system resources e.g RAM/memory/CPU and as opposed to an issue with Southern Electric’s internet connection.
If you are on a laptop then you may use the task manager to check your Processor and Memory usage.
On other device, you could try rebooting the device which hopefully will kill all applications that may be using up your systems resources.
Run the Southern Electric Speed checker on your PC and your mobile phone to see how the speed test results compare between the two devices.
This should hopefully give you some information to work with in terms of whether the issue is with your PC/Smartphone or the Southern Electric broadband connection.
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Is the wireless network the cause of the performance issue?
The root cause of the performance problem could be your wireless as opposed to the Southern Electric broadband connection.
You could rule out the Wi-Fi network by connecting your computer directly into the Southern Electric broadband router using a network cable and then run the Southern Electric Speed checker again.
If the speed test result improves when you are connected by an ethernet cable, this suggests that the issue may be with your Wi-Fi network.
A number of things to look further into:
- Are the WiFi channels that you’re using for your Wifi network network (SSID) overlapping with your neighbors?
- Is the Wifi network signal from the broadband router obstructed?
- Does the performance get better when your are standing right infront of the Southern Electric internet router?
Who’s connected to my wireless network?
Have you checked that your Wifi network password has not been compromised? Do you have an open Wifi network? How secure is your Wifi network password? It may be time to update it.
Neighbours could be using your Wi-Fi network and eating up all the Southern Electric bandwidth by downloading, uploading or even streaming music or videos over your Southern Electric internet connection! Worse still, they may be carrying out illegal activities on your Southern Electric broadband connection.
There are 3 applications to utlise to analyse your wireless network to see who is connected:
- Windows users can use Wireless network watcher
- MAC users can use whoFi (who is on my Wifi)
- wifi network scanning application WiFi Analyzer
The above software analyse your Wifi network and show you a list of the devices connected.
Do I need a wireless network booster for my Southern Electric broadband?
If you find that there are wireless black holes in your house, a Wifi network extender aka a wireless Booster is the best solution to strengthen your Wifi signal to cover any black spots.
The Wi-Fi network extender picks up the existing wireless network signal as it is becoming weaker and re-transmits the Wifi signal to increase it’s reach.
Position the Wifi booster/extender near the position where your Wifi network signal from the Southern Electric internet router is becoming weaker.
Position it approximately where your Wi-Fi network signal drops down to 2 signal bars. Walk around your house with a mobile phone to try and establish where this is.
When did you last upgrade the Southern Electric broadband router?
The Southern Electric and broadband infrastructure, in general, are constantly upgraded to provide new features and improve reliability as technology evolves. Always ensure that the Southern Electric broadband internet router is running the latest software.
Most Southern Electric broadband routers allow you to carry out the software update by simply logging on the Southern Electric broadband router and simply clicking a button to perform the update.
If you can’t do this, get in touch with Southern Electric and they will perform the upgrade for you or talk you through performing the upgrade yourself.
As well as updating the software, if you have had hardware for a long time, it is worth speaking to Southern Electric to ask for a hardware upgrade.
Is the root cause of the issue external to your home (at the exchange)?
This is probably the most common cause for Southern Electric broadband performance problems in your property and it’s more common with internet broadband connections that are delivered through phone lines.
If you are not sure if this is applicable to you, you should contact Southern Electric who will be able to conduct the appropriate connection tests to check if there is a problem on the Southern Electric broadband line.
Is the performance issue because of Southern Electric Internet congestion?
If you’re finding that the Southern Electric internet connection speed in your area is slow during certain periods i.e. over weekends or during the evening, it may be because of congestion during peak hours.
You should contact Southern Electric to check your minimum speed.
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Test your Southern Electric internet connection
After the fault has been resolved either by yourself or Southern Electric, re-test the broadband connection using at least two separate Speedtests to ensure the problem is resolved:
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- Use the ookla internet broadband speed checker to test your Southern Electric connection
- Check your Southern Electric internet speed using Ookla Offical Speed Test
- Test your Southern Electric internet connectionspeed using fast.com speed test
- Check My Broadband Speed Checker Southern Electric broadband speed checker